INFOPARK

Senior Business Analyst (Techno Functional)

At Fingent, we believe that technology can make a meaningful difference to the lives around us. We create and provide software that is beautiful, usable, and compelling to solve complex business challenges. We nurture smart people who bring out the best in themselves, their peers, and their clients. We are looking for an experienced Senior Techno-Functional Project Manager to join our Project Management Office (PMO) and help us continue our mission.

Roles and Responsibilities:

- Acting as a trusted advisor to clients, quickly understanding their business processes, workflows, roles, and needs, and translating them into comprehensive business analysis documents that identify appropriate software features and functionality.
- Leveraging AI-powered tools and LLMs to accelerate the business analysis lifecycle, including automated requirement drafting, rapid prototyping, and data-driven insights to enhance project velocity.
- Conceptualizing and presenting solutions to clients, creating detailed user scenarios, workflows, and wireframes to illustrate your vision. And secure buy-in.
- Evaluating and recommending off-the-shelf or open source solutions that can address customer challenges or technical requirements, either wholly or partially, to optimize project delivery and cost-effectiveness.
- Collaborating with our design experts to create mockups that effectively communicate solution recommendations.
- Guiding technical decisions in close collaboration with Development, DevOps, and QA managers, ensuring scalability, security, and maintainability of applications. Engaging with architects and developers to resolve issues and mitigate risks early.
- Mentoring and developing junior business analysts, fostering their growth in requirements gathering, stakeholder management, and solution design.
- Serving as a central point of communication, ensuring transparency and alignment between internal teams and external stakeholders throughout the project.
- Building strong relationships with business stakeholders, product owners, and cross-functional teams to align on objectives, priorities, and expectations.
- Proactively monitoring project progress, identifying potential risks and issues, and reporting them promptly.
- Managing and documenting changes to the project scope, and communicating their impact to clients and relevant stakeholders.
- Ensuring projects are delivered on time, within budget, and to the agreed-upon scope.
- Handling multiple projects and priorities simultaneously in a fast-paced environment while consistently delivering high-quality results.

Skills:

- Project Management Expertise: A solid understanding of the Software Development Life Cycle (SDLC) and various project management methodologies.
- Business Analysis Acumen: Mandatory experience in software requirements analysis with the ability to create detailed, well-documented requirements and quickly grasp customer business processes.
- Solution Architecture: Ability to evaluate and recommend commercial off-the-shelf (COTS) or open source solutions alongside custom development options.
- Critical Thinking: Strong problem-solving skills and the ability to think critically to navigate complex challenges and make informed decisions.
- Interpersonal Skills: The ability to build strong relationships with clients and team members, fostering a collaborative and productive project environment.
- Mentorship: Experience in coaching and developing business analysts and junior team members.

More Information
- Experience 6+ Years

Product Coordinator & Analyst

At Fingent, we believe that technology can make a meaningful difference to the lives around us. The lives of those who use it, the lives of those who build it and to society at large. We create and provide software which is beautiful, usable and compelling, to solve complex business challenges. We nurture smart people who bring out the best in themselves, their peers, and their clients.

Preferred Skill Set:
- Proficiency in English with excellent oral and written communication skills.
- Good interpersonal skills and the ability to collaborate effectively with cross-functional teams.
- Strong attention to detail and a passion for learning.
- Customer-oriented approach with the ability to engage with customers, build relationships, and contribute to customer success.
- Programming or technical experience, or a good understanding of technology.
- Experience in preparing and delivering presentations and product demonstrations to customers and stakeholders.
- Experience collaborating closely with Development and Engineering teams.
- Strong problem-solving and analytical skills, with the ability to develop creative solutions.
- Ability to manage multiple priorities and deliver results in a fast-paced environment.
- Knowledge of or exposure to Business Management is an added advantage.
- Understanding of AI platforms and concepts, with familiarity in applying AI to work processes, is an added advantage.
- Experience in the L & D domain as an added advantage.

Roles and Responsibilities:
- Product Expertise: Develop a thorough understanding of the software product, including its features and capabilities. Prepare and deliver product demonstrations to internal and external audiences as required.
- Requirements Detailing and Documentation: Conceptualize user scenarios and document them through workflows and wireframes. Define business use cases and success criteria for new features.
- Product Coordination and Sprint Execution: Support the planning, tracking, execution, and delivery of sprints. Collaborate with the Engineering team on product backlog grooming, feature discussions, mockup reviews, and User Acceptance Testing (UAT).
- User Experience Research: Interview existing customers and potential users to gather feedback on the product. Collaborate with the Customer Support team to understand customer insights and assist with feature-related queries when required.
- Interdepartmental Coordination: Coordinate closely with internal product teams and collaborate with Product Marketing, Sales, and Customer Support to facilitate product upgrades and feature releases. Work closely with the Development team to understand feature implementation and ensure alignment between product requirements and technical execution.


Experience: 2 - 6 years

Backend & Data Infrastructure Engineer

At Fingent, we believe that technology can make a meaningful difference to the lives around us. The lives of those who use it, the lives of those who build it and to society at large. We create and provide software which is beautiful, usable and compelling, to solve complex business challenges. We nurture smart people who bring out the best in themselves, their peers, and their clients.

About the Role

We are looking for a Hybrid Backend & Data Infrastructure Engineer to architect and scale the backend services and high-throughput data platforms that power our core products and analytical insights.
In this role, you will bridge the gap between software engineering, distributed systems, and data infrastructure. You will design high-performance microservices and APIs, orchestrate complex streaming and batch pipelines, automate cloud-native infrastructure, and solve hard distributed-systems challenges—such as multi-replica race conditions, state synchronization, and sub-second data processing.

Key Roles & Responsibilities:

Backend & Microservices Engineering
- Architect, build, and deploy low-latency, scalable APIs and microservices using modern Python (FastAPI, FastMCP, uv).
Integrate foundational AI/LLM models and external services (e.g., AWS Bedrock).
- Define resilient service interfaces, API schemas, and data contracts between internal engineering teams.
Distributed Systems & Concurrency Management
- Design robust state-management patterns to handle high-concurrency race conditions across worker pools, message queues, and database rows.
- Implement distributed synchronization mechanisms (e.g., distributed locks/mutexes, idempotency keys, and optimistic/pessimistic locking strategies).
- Ensure reliable execution, deduplication, and zero-data-loss guarantees across asynchronous task workers.
Data Infrastructure & Orchestration
- Develop and maintain scalable job orchestration workflows for streaming and batch processing using Celery, Dagster, or Apache Airflow.
- Design, optimize, and maintain relational datastores (PostgreSQL) and in-memory caches (Redis).
- Build modern analytical pipelines and data storage layers leveraging Lakehouse architectures (Apache Iceberg, Delta Lake) and Change Data Capture (CDC) patterns.
- Enforce end-to-end data quality, governance, schema evolution, and lineage across platforms.
Cloud Infrastructure, Kubernetes & CI/CD
- Own, automate, and maintain cloud environments on AWS using Infrastructure-as-Code (CDKTF / Terraform).
- Containerize services with Docker and manage deployments, auto-scaling (HPA), and load-balancing on Kubernetes (k8s) using Helm.
- Build, maintain, and optimize secure GitHub Actions CI/CD deployment pipelines.
Observability & Reliability Engineering
- Ensure production uptime, high availability, and performance SLA/SLO benchmarks.
- Build deep observability, tracing, and alerting stacks across all microservices and data pipelines using OpenTelemetry, Prometheus, Grafana, and Datadog.

Required Qualifications & Experience

- 5+ years of experience building and operating production backend services, distributed systems, or large-scale data platforms.
- Expertise in Python: Deep proficiency in the modern Python ecosystem (FastAPI, uv, async I/O, typing).
- Database & Caching Mastery: Advanced knowledge of PostgreSQL (query optimization, ACID transactions, locking mechanisms, indexing) and Redis (caching strategies, pub/sub, distributed locks).
- Container & Cloud Orchestration: Hands-on experience with Kubernetes (k8s), Docker, Helm, and AWS cloud architecture.
Infrastructure-as-Code (IaC): Proven track record with CDKTF (Cloud Development Kit for Terraform) or Terraform.
- Workflow Orchestration: Production experience with pipeline orchestrators such as Dagster, Celery, or Apache Airflow.
- Observability: Practical experience instrumenting systems with OpenTelemetry, Prometheus, Grafana, or Datadog.
- Distributed Systems Fundamentals: Clear understanding of race conditions, deadlocks, consensus primitives, and message-queue semantics.

Good To Have

- Experience with Lakehouse architectures (Apache Iceberg, Delta Lake) and CDC (Change Data Capture) via Debezium/Kafka.
- Exposure to MLOps workflows (MLflow, Feature Stores, embedding pipelines).
- Familiarity with consensus protocols and distributed coordination systems (Raft, Paxos, ZooKeeper, etcd).
- Frontend familiarity with React, TypeScript, or Tailwind CSS.
- Active contributions to open-source software.

Inside Sales Executive

KOGLAND is a subsidiary of Fingent Corporation and located inside Carnival Info-Park, Kochi and is one of India's fastest growing B2B online marketplace, exclusively for healthcare providers. We are the result of inspiration from a team of technology & medical professionals who understands the healthcare industry, its challenges, and gaps. Our expertise thereby allows us to align technology with specific challenges while fulfilling critical gaps.

KOGLAND is a start-up offering a B2B online marketplace platform connecting medical consumable & devices distributors and manufacturers with healthcare providers i.e., hospitals, clinics, etc. We are a healthcare providers preferred one-stop online surgical store for all their medical & healthcare supply requirements.

Skill Set Requirement:
- Strong verbal and written communication skills
- Excellent sales and customer-handling skills
- Strong customer relationship management and interpersonal skills
- Good product knowledge and ability to effectively communicate product features and benefits
- Proficiency in Hindi
- Ability to understand customer requirements and provide appropriate solutions
- Target-oriented with strong negotiation and persuasion skills

Roles & Responsibilities:
- Generate, qualify, and follow up on leads to convert prospects into successful sales.
- Handle customer inquiries, understand their requirements, and provide accurate product information and suitable solutions.
- Build and maintain strong customer relationships through regular communication and effective follow-ups.
- Achieve assigned sales targets and contribute to overall business growth.
- Maintain accurate records of customer interactions, calls, orders, leads, and follow-up activities.
- Ensure timely follow-up with prospective and existing customers to maximize sales opportunities.
- Coordinate with internal teams to ensure smooth order processing and customer satisfaction.

Experience:
1 - 3 years

Sr.Executive / Executive Operations

KOGLAND is a subsidiary of Fingent Corporation and located inside Carnival Info-Park, Kochi and is one of India's fastest growing B2B online marketplace, exclusively for healthcare providers. We are the result of inspiration from a team of technology & medical professionals who understands the healthcare industry, its challenges, and gaps. Our expertise thereby allows us to align technology with specific challenges while fulfilling critical gaps.

KOGLAND is a start-up offering a B2B online marketplace platform connecting medical
consumable & devices distributors and manufacturers with healthcare providers i.e., hospitals, clinics, etc. We are a healthcare provider's preferred one-stop online surgical store for all their medical & healthcare supply requirements.

Skill Set Requirement:
-Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field
-Proficiency in ERP software.
-Strong knowledge of MS Excel.
-Good data entry and data management skills.
-Strong verbal and written communication skills.
-Good problem-solving and analytical abilities.
-High level of attention to detail and accuracy.
-Strong organizational and time-management skills.

Roles & Responsibilities:

Logistics & Transportation:
-Coordinate day-to-day shipping and logistics activities.
-Track daily deliveries and ensure timely order fulfillment.
-Coordinate with and manage transport partners.

Inventory Management:
-Monitor stock levels and maintain accurate inventory records.
-Conduct regular cycle counts and reconcile inventory discrepancies.
-Identify and prevent potential stock shortages.

ERP & Order Management:
-Maintain and update operational data in ERP systems.
-Process customer and internal orders accurately.
-Generate and maintain relevant operational reports.

Invoicing & Billing:
-Prepare and process customer invoices.
-Verify payment records and ensure billing accuracy.
-Investigate and resolve billing discrepancies or issues.

Experience : 2-4 Years

Senior Software Engineer .NET

At Fingent, we believe that technology can make a meaningful difference to the lives around us. The lives of those who use it, the lives of those who build it and to society at large. We create and provide software which is beautiful, usable and compelling, to solve complex business challenges. We nurture smart people who bring out the best in themselves, their peers, and their clients.

Skill Set Preferred:

- Build new Web-based systems with .NET Core, C#.NET, Web API. SQL ASP.NET.
- Must have strong experience in OOPS concepts, Entity Framework, LINQ, Third party API Integration.
- Good to have exposure to Cloud computing, MS Azure, SQL Azure.
- Strong knowledge of software implementation best practices.
- Strong experience designing and working with scalable architectures.
- The ability to quickly learn new concepts and software is necessary.

Roles & Responsibilities :

- Produce well-organized, optimized, and documented source code.
- Should be well versed in development platforms and best practices.
- Provide ongoing maintenance, support, and enhancements in existing systems and platforms.
- Attend client calls to know customer needs and feedback on items delivered.
- Collaborate cross-functionally with business users, project managers, and other engineers to deliver elegant solutions to customers.
- Provide recommendations for continuous improvement.
- Work alongside other engineers on the team to elevate technology and consistently apply best practices.
- Attention to detail is essential and all tasks must be carried out to the highest standard.
- Candidates who can join immediately or within a short notice period are preferred.

Years of Experience:
6 - 8 years

Lead-DevOps Engineer /DevOps Engineer

At Fingent, we believe that technology can make a meaningful difference to the lives around us. The lives of those who use it, the lives of those who build it and to society at large. We create and provide software which is beautiful, usable and compelling, to solve complex business challenges. We nurture smart people who bring out the best in themselves, their peers and their clients.

Skills set and Requirement :

- Cloud Platforms (Primary: AWS): Strong hands-on experience with AWS cloud services, including EC2, S3, VPC, IAM, RDS, Route 53, ALB/NLB, Auto Scaling, CloudWatch, EKS/ECS, Lambda, KMS, and AWS Secrets Manager. Understanding of cloud architecture, high availability, scalability, security, and cost optimization. Exposure to Azure or GCP is an added advantage.
- CI/CD & Release Management: Jenkins, GitLab CI/CD, GitHub Actions, or Azure DevOps; automated build, testing, security scanning, deployment, release management, and rollback strategies.
- Containerization & Orchestration: Docker, Kubernetes, Helm, AWS EKS/ECS; container deployment, orchestration, scaling, networking, and security.
- Infrastructure as Code & Automation: Terraform, AWS CloudFormation, Ansible, or equivalent tools for infrastructure provisioning, configuration management, and deployment automation.
- Underlying Cloud Infrastructure: Good understanding of underlying cloud infrastructure, including compute, storage, networking, virtualization, operating systems (Linux), resource allocation, high availability, and distributed systems, with the ability to troubleshoot issues across infrastructure and application layers.
- Scripting & Programming: Python, Bash etc..for automation, operational tasks, infrastructure management, and troubleshooting.
- Security & DevSecOps: AWS IAM, RBAC, authentication (AuthN), authorization (AuthZ), secrets management, encryption, TLS, SAST, DAST, Software Composition Analysis (SCA), vulnerability management, and secure deployment practices.
- Database & Data Management: PostgreSQL, MySQL, MongoDB, Redis, AWS RDS/Aurora, or equivalent; database backup, snapshotting, replication, recovery, versioning, and schema migration/evolution.
- Cloud Networking: AWS VPC/VNet, subnets, routing, security groups, Network ACLs, ALB/NLB, DNS, Route 53, VPN, ingress controllers, service discovery, and network segmentation.
- Monitoring & Observability: AWS CloudWatch, Prometheus, Grafana, ELK/OpenSearch, or equivalent; infrastructure and application monitoring, centralized logging, alerting, and troubleshooting.
- Version Control & Collaboration: Git, GitHub, GitLab, Bitbucket; branching strategies, pull requests, code reviews, and collaborative development workflows.
- Data Protection & Governance: Understanding of data residency, data sovereignty, encryption at rest and in transit, data classification, access control, retention, and regulatory compliance requirements.


Roles and Responsibilities :

- 8-14 years of relevant experience in DevOps, Cloud Engineering, or Platform Engineering, with substantial hands-on experience in AWS cloud environments.
- Strong practical experience in designing, implementing, and maintaining end-to-end CI/CD pipelines and automated release processes.
- Hands-on experience in provisioning, configuring, securing, and managing AWS cloud infrastructure.
- Practical experience deploying, managing, and troubleshooting containerized applications using Docker and Kubernetes, preferably AWS EKS.
- Good understanding of cloud-native application architectures, microservices, distributed systems, and application deployment patterns.
- Experience implementing Infrastructure as Code and automation to establish repeatable, consistent, and scalable environments.
- Good understanding of cloud networking, application connectivity, load balancing, service discovery, and network security.
- Ability to implement and integrate security best practices across the application development and deployment lifecycle.
- Understanding of database operations, backup and recovery strategies, data protection, and database changes across application releases.
- Ability to identify infrastructure, application deployment, performance, and security risks and recommend appropriate mitigation measures.
- Experience implementing monitoring, logging, alerting, and incident troubleshooting practices.
- Understanding of cloud availability, scalability, disaster recovery, and infrastructure cost optimization.
- Ability to work effectively with developers, QA engineers, architects, project managers, and security teams to achieve project and operational objectives.
- Strong analytical, troubleshooting, and problem-solving skills, with the ability to perform root cause analysis and implement sustainable solutions.
- Good communication and interpersonal skills, with the ability to articulate technical issues, document solutions, and participate in technical discussions.
- Strong ownership and accountability, with the ability to independently manage technical assignments, prioritize activities, and deliver within agreed timelines.
- Willingness to learn emerging technologies, share knowledge, mentor team members, and continuously improve existing processes and practices.

Experience :

8-14 Years

Junior DevOps Engineer

At Fingent, we believe that technology can make a meaningful difference to the lives around us. The lives of those who use it, the lives of those who build it and to society at large. We create and provide software which is beautiful, usable and compelling, to solve complex business challenges. We nurture smart people who bring out the best in themselves, their peers and their clients.

Skills & Requirements:
- Hands-on experience with GitLab CI/CD, Jenkins, GitHub Actions, or Azure DevOps, including designing, building, and maintaining CI/CD pipelines.
- Hands-on experience provisioning and managing Linux-based infrastructure on AWS, Azure, GCP, or private cloud using Infrastructure as Code (Terraform, Ansible, or similar tools).

Strong hands-on experience with at least 4–5 of the following technologies:
-Linux Server Administration (Ubuntu, Debian)
-Docker
-Kubernetes (K8s, AKS, EKS, GKE)
-NGINX / Apache Web Server
-Load Balancers (HAProxy, NGINX, Cloud Load Balancers)
-PostgreSQL / MySQL / MariaDB
-Redis / RabbitMQ

Strong Linux administration skills, including:
-User and permission management
-Package management
-System services (systemd)
-Filesystem and storage management
-Networking and firewall configuration (iptables, firewall, UFW)
-Performance monitoring and troubleshooting
-Experience deploying and managing Java, Node.js, Python, PHP, or containerized applications on Linux servers.
-Good understanding of Git-based version control and branching strategies.
Proficiency in:
-Bash Shell scripting
-YAML
-Python or PowerShell (optional)
-Hands-on experience with configuration management tools such as Ansible.

Experience with monitoring and observability tools such as:
-Prometheus
-Grafana
-ELK / OpenSearch
-New Relic
-Datadog
-Zabbix
-Nagios

Hands-on exposure to containerization and orchestration:
-Docker
-Kubernetes
-Helm

Basic understanding of:
-Networking (TCP/IP, DNS, HTTP/HTTPS, SSL/TLS)
-Reverse Proxy
-VPN
-Firewalls
-Load Balancing

-Knowledge of cloud security best practices, Linux hardening, backup strategies, disaster recovery, and infrastructure automation.
-Experience with artifact repositories such as Harbor, Nexus, or JFrog Artifactory is an advantage.
-Cloud certifications are an added advantage.
-Good communication and collaboration skills with the ability to work independently and within cross-functional teams.
-Strong analytical, troubleshooting, automation, and problem-solving skills.

Roles & Responsibilities:
-Design, implement, and maintain CI/CD pipelines using GitLab CI, Jenkins, GitHub Actions, or Azure DevOps.
-Provision, configure, and manage Linux infrastructure using Infrastructure as Code tools such as Terraform and Ansible.
-Deploy, configure, and maintain applications on Linux servers and Kubernetes clusters.
-Administer Linux servers, including installation, upgrades, security hardening, patch management, and performance tuning.
-Build and maintain Docker images, container registries, and Kubernetes workloads.
-Configure and manage web servers, reverse proxies, SSL certificates, DNS, and load balancers.
-Collaborate with development teams to automate application deployment and resolve infrastructure-related issues.
-Monitor infrastructure, applications, and Kubernetes environments using Prometheus, Grafana, ELK/OpenSearch, Nagios or similar monitoring tools.
-Perform troubleshooting, incident management, and Root Cause Analysis (RCA) for production issues.
-Implement backup, disaster recovery, high availability, and auto-scaling strategies for applications and databases.
-Configure and manage networking, firewall rules, VPNs, access control, and security policies.
-Ensure infrastructure complies with organizational security, governance, and compliance standards.
-Maintain infrastructure documentation, operational runbooks, and standard operating procedures (SOPs).
-Participate in on-call support, production deployments, and release management activities when required.
-Work closely with cross-functional and international teams to deliver reliable, secure, and scalable DevOps solutions on schedule.

Experience
1–3 Years

DevOps Engineer

At Fingent, we believe that technology can make a meaningful difference to the lives around us. The lives of those who use it, the lives of those who build it and to society at large. We create and provide software which is beautiful, usable and compelling, to solve complex business challenges. We nurture smart people who bring out the best in themselves, their peers and their clients.

Skills & Requirements
- Hands-on experience with GitLab CI/CD, Jenkins, GitHub Actions, or Azure DevOps, including designing, building, and maintaining CI/CD pipelines.
- Hands-on experience provisioning and managing Linux-based infrastructure on AWS, Azure, GCP, or private cloud using Infrastructure as Code (Terraform, Ansible, or similar tools).

Strong hands-on experience with at least 4–5 of the following technologies:
- Linux Server Administration (Ubuntu, Debian)
- Docker
- Kubernetes (K8s, AKS, EKS, GKE)
- NGINX / Apache Web Server
- Load Balancers (HAProxy, NGINX, Cloud Load Balancers)
- PostgreSQL / MySQL / MariaDB
- Redis / RabbitMQ

Strong Linux administration skills, including:
- User and permission management
- Package management
- System services (systemd)
- Filesystem and storage management
- Networking and firewall configuration (iptables, firewall, UFW)
- Performance monitoring and troubleshooting
- Experience deploying and managing Java, Node.js, Python, PHP, or containerized applications on Linux servers.
- Good understanding of Git-based version control and branching strategies.
Proficiency in:
- Bash Shell scripting
- YAML
- Python or PowerShell (optional)
- Hands-on experience with configuration management tools such as Ansible.

Experience with monitoring and observability tools such as:
- Prometheus
- Grafana
- ELK / OpenSearch
- New Relic
- Datadog
- Zabbix
- Nagios

Hands-on exposure to containerization and orchestration:
- Docker
- Kubernetes
- Helm

Basic understanding of:
- Networking (TCP/IP, DNS, HTTP/HTTPS, SSL/TLS)
- Reverse Proxy
- VPN
- Firewalls
- Load Balancing
- Knowledge of cloud security best practices, Linux hardening, backup strategies, disaster recovery, and infrastructure automation.
- Experience with artifact repositories such as Harbor, Nexus, or JFrog Artifactory is an advantage.
- Cloud certifications are an added advantage.
- Good communication and collaboration skills with the ability to work independently and within cross-functional teams.
- Strong analytical, troubleshooting, automation, and problem-solving skills.

Roles & Responsibilities
- Design, implement, and maintain CI/CD pipelines using GitLab CI, Jenkins, GitHub Actions, or Azure DevOps.
- Provision, configure, and manage Linux infrastructure using Infrastructure as Code tools such as Terraform and Ansible.
- Deploy, configure, and maintain applications on Linux servers and Kubernetes clusters.
- Administer Linux servers, including installation, upgrades, security hardening, patch management, and performance tuning.
- Build and maintain Docker images, container registries, and Kubernetes workloads.
- Configure and manage web servers, reverse proxies, SSL certificates, DNS, and load balancers.
- Collaborate with development teams to automate application deployment and resolve infrastructure-related issues.
- Monitor infrastructure, applications, and Kubernetes environments using Prometheus, Grafana, ELK/OpenSearch, Nagios or similar monitoring tools.
- Perform troubleshooting, incident management, and Root Cause Analysis (RCA) for production issues.

Experience
4-8 Years