INFOPARK

Systems Engineer

V I Point Solutions is hiring Systems Engineer for immediate openings! If you're ready to make an impact in an innovative and dynamic environment, we want to hear from you.

Systems Engineer
6 Months to 1.5 years
End Date
30-09-2026

Description
Red Hat Linux Certified

Hands-on experience in Linux Administration / Troubleshooting / Security.

In-depth knowledge of the Linux operating system- CentOS, Debian

Control Panels: cPanel, Plesk, DirectAdmin

Web Services: Apache HTTPD, Litespeed, Nginx, and Apache Tomcat.

Mail server: Exim, Qmail, Postfix.

Databases: MySQL, PostgreSQL. Knowledge of MySQL clustering is an added advantage.

Basic knowledge of Shell scripting.

CloudLinux knowledge preferred.

Should have been a part of at least one 'from scratch ' installation project (monitoring - Nagios, setup LAMP server, MySQL clustering, VPN setup, Backup configuration using sync).

Server virtualization: KVM, Xen, Vmware, OpenVZ

Strong in networking concepts and TCP/IP, its Linux commands.

File permission settings, Security hardening, Firewalls (IPtables, CSF, APF)

Knowledge in SSH hardening, FTP

Knowledge of DNS concepts and DNS clustering.

Real-time experience in handling server outages.

Strong knowledge of RAID, Logical Volume Management (LVM), and Linux Package management tools (rpm, yum, apt-get, etc).

Excellent written and verbal communication skills with the ability to communicate technical issues to non-technical and technical audiences. Willingness to learn new technologies. Good reporting skills. Proactive, flexible, and customer-focused.

📩 Apply Now: hr@vipointsolutions.net

Nutanix Platform Engineer

Nutanix Platform Engineer

Location: Remote
Experience: 5+ Years
Joining: Immediate preferred

About the Role

V I Point Solutions Pvt. Ltd. is looking for a Nutanix Platform Engineer to support a leading US-based managed hosting and cloud provider. The role involves building, configuring, securing, and supporting Nutanix-powered private cloud environments across management, staging, and production.

Key Responsibilities;
Deploy and configure Nutanix AOS, AHV, Foundation, and Prism Central.
Implement Flow Virtual Networking, VPCs, RBAC, tenant isolation, and microsegmentation.
Configure and validate firewall and network security across dedicated and multi-tenant environments.
Implement platform monitoring, alerting, and operational runbooks.
Perform performance testing and benchmarking using Nutanix X-Ray.
Support migrations from VMware and NetApp environments using Nutanix Move.
Coordinate with data center teams on rack, cabling, switching, and network bring-up.
Troubleshoot issues across compute, storage, and networking layers.
Document technical configurations and conduct knowledge transfer to engineering and operations teams.

Required Skills & Experience;
5+ years of experience in virtualization or infrastructure engineering.
Strong hands-on experience with Nutanix AOS, AHV, Prism Central, and Foundation.
Production experience with Flow Virtual Networking, VPC design, and microsegmentation.
Strong knowledge of VLANs, routing, ToR switching, and firewalls.
Working knowledge of NetApp ONTAP, including NFS/iSCSI datastores, volumes, and LUNs.
Experience working independently in fast-paced infrastructure deployment environments.
Strong communication and stakeholder management skills.
Willingness to overlap with US working hours when required.

Nice to Have;
Nutanix or Nutanix partner experience.
NCP/NCM certifications.
Managed hosting or service-provider experience.
VMware-to-Nutanix migration experience.
Experience with backup/DR integrations and automation using Ansible, Terraform, Prism APIs, or scripting.

📩 Interested candidates can share their updated CV at:
hr@vipointsolutions.net

Internal System Administrator

Internal System Administrator

Company: V I Point Solutions Private Limited
Location: Infopark, Kakkanad, Kochi, Kerala
Department: IT
Employment Type: Full-time | On-site
Experience: 2–4 Years
Shift: General Shift | On-call availability for critical incidents

About the Role

V I Point Solutions is looking for a hands-on **Internal System Administrator** to manage and support the company's internal IT infrastructure. The role will be responsible for IT asset management, end-user technical support, network administration, endpoint security, patch management, and day-to-day infrastructure operations.

The organisation primarily uses **Ubuntu Linux desktops**, with Windows systems and a planned phased migration to macOS. Strong practical experience in Ubuntu desktop administration is therefore a **core requirement** for this position.

Key Responsibilities

1. IT Asset Management

* Maintain accurate inventory of laptops, desktops, monitors, peripherals, printers, UPS systems, mobile devices and network equipment.
* Manage the complete asset lifecycle including procurement, tagging, allocation, transfer, repair/RMA and disposal.
* Handle IT asset issuance and returns during employee onboarding and exit, including data wiping, re-imaging and documentation.
* Conduct periodic physical asset audits and reconcile discrepancies.
* Track warranties, AMCs, software licences and vendor contracts.
* Coordinate with vendors/OEMs for repairs and service issues.
* Maintain required documentation for SEZ-related asset movement.

2. End-User IT Support

* Provide first and second-line technical support to employees.
* Troubleshoot Ubuntu Linux, Windows and macOS systems, business applications, email, VPN, printers and audio/video conferencing equipment.
* Troubleshoot Ubuntu-specific issues including APT/Snap/Flatpak, drivers, kernels, permissions, disk encryption and application compatibility.
* Provision and maintain standard OS images for Ubuntu, Windows and macOS.
* Support the company's planned macOS migration, including device evaluation, deployment, enrolment, application compatibility, data migration and user training.
* Set up workstations, user accounts, email, VPN access and shared-drive permissions.
* Manage IT helpdesk tickets, prioritise incidents and ensure timely resolution.
* Prepare knowledge-base articles, SOPs and user guides.
* Conduct IT/security induction sessions for new employees.

3. Network & Infrastructure Administration

* Administer and monitor office LAN/WAN infrastructure, switches, access points, cabling and ISP connections.
* Configure and troubleshoot routers, managed switches, Wi-Fi and VLANs.
* Monitor network performance, connectivity, latency and packet loss.
* Coordinate with ISPs and network vendors for outages and escalations.
* Administer **Sophos Firewall**, including firewall rules, web/application filtering, VPN, IPS policies and firmware updates.
* Maintain network topology, IP schemes, VLAN and port documentation.
* Support internal servers, backup jobs, restore testing and file/print services.

4. Patch Management & Endpoint Security

* Ensure all systems and applications remain supported and updated.
* Manage regular OS, browser, application and firmware patching.
* Manage Ubuntu security updates, kernel updates and LTS upgrades.
* Deploy and monitor antivirus/EDR solutions and respond to security alerts.
* Monitor relevant CVEs and security advisories and coordinate timely remediation.
* Implement endpoint security controls including disk encryption, screen-lock policies, USB/removable-media controls and local administrator restrictions.
* Support IT security audits, client security questionnaires and access reviews.
* Maintain and test backup and recovery procedures.

5. Reporting & Coordination

* Prepare reports on IT assets, audits, patch compliance, helpdesk tickets, resolution times and outstanding risks.
* Coordinate with **HR** for employee onboarding and exit IT processes.
* Coordinate with **Finance** for asset records, capitalisation, depreciation inputs and vendor invoices.
* Identify opportunities for hardware refreshes, capacity upgrades and IT process improvements.

Required Skills & Experience

* **2–4 years of hands-on experience** in System Administration, IT Support or Internal IT Infrastructure.
* **Strong hands-on Ubuntu Linux desktop administration and troubleshooting – mandatory.**
* Proficiency in Linux command line, package management, user/permission management, systemd, networking configuration and log-based troubleshooting.
* Working knowledge of Windows desktop administration and troubleshooting.
* Exposure to macOS administration or strong willingness and ability to learn.
* Strong understanding of **TCP/IP, DNS, DHCP, subnetting, VLANs, routing, NAT, VPN and Wi-Fi**.
* Practical experience with routers, managed switches and firewalls.
* Experience with patch management, antivirus/EDR and basic vulnerability remediation.
* Experience maintaining IT asset inventories and conducting physical audits.
* Familiarity with IT helpdesk/ticketing systems and incident management.
* Excellent spoken and written English.
* Strong documentation, communication and problem-solving skills.
* Ability to work independently, prioritise multiple issues and take ownership until resolution.

Preferred Skills

* Experience with **Sophos Firewall / Sophos Central**.
* Experience with other firewall platforms such as Fortinet, SonicWall, pfSense or Cisco ASA.
* Experience in an SEZ/Infopark environment.
* Knowledge of Active Directory/LDAP, Google Workspace or Microsoft 365.
* Scripting knowledge in **Bash, PowerShell or Python**.
* Experience with RMM/MDM or endpoint management tools such as Landscape, Ansible, Jamf or Apple Business Manager.
* Experience with cross-platform endpoint migration.
* Knowledge of ISO 27001 or similar information security frameworks.
* Relevant certifications such as CompTIA A+/Network+/Security+, CCNA, RHCSA, MCSA/MCSE or Sophos certifications.

Educational Qualification

**Bachelor's degree in Computer Science, Information Technology, Electronics or a related discipline.**

Candidates with strong relevant practical experience and industry certifications may also be considered.

What We Offer

* Competitive salary based on experience and skills.
* Group health insurance coverage.
* Paid leave and company holidays.
* Professional development and certification/training support.
* Opportunity to work with enterprise-grade IT infrastructure, endpoint security and networking technologies.
* Opportunity to build and improve internal IT processes.

How to Apply

Interested candidates can share their updated CV with the subject line: Application – Internal System Administrator to hr@vipointsolutions.net

HR Executive

HR Executive

Experience: 1 Year
Qualification: MBA in Human Resources/MHRM
Location: Kochi, Kerala
Employment Type: Full-time

Job Summary

V I Point is looking for a proactive and people-oriented HR Executive to manage day-to-day HR operations and support employees throughout the employee lifecycle. The ideal candidate should have strong communication, coordination, and organizational skills with hands-on experience in HR processes.

Key Responsibilities

- Manage end-to-end recruitment including sourcing, screening, interview coordination, selection, and onboarding.
- Understand hiring requirements and coordinate with hiring managers to close positions within timelines.
- Source candidates through LinkedIn, job portals, referrals, and other channels.
- Maintain recruitment trackers, candidate databases, and recruitment reports.
- Handle employee onboarding, documentation, and joining formalities.
- Manage HR operations including attendance, leave, employee records, and HR documentation.
- Support employee engagement activities and internal HR initiatives.
- Assist with performance management, employee grievances, and HR communications.
- Manage employee exit and clearance formalities.
- Ensure compliance with company HR policies and procedures.
- Maintain confidentiality of employee information and HR records.
- Support other HR and administrative activities as required.

Requirements

- MBA in Human Resources / HR Management is mandatory.
- Minimum 1 year of relevant experience in HR Generalist, HR Operations, or Talent Acquisition.
- Strong knowledge of recruitment and general HR practices.
- Excellent verbal and written communication skills.
- Strong interpersonal, coordination, and organizational skills.
- Ability to manage multiple priorities and work independently.
- Hands-on experience with LinkedIn, job portals, and HRMS will be an advantage.
- Prior experience in IT/Technology recruitment is preferred.

To Apply: Send your updated resume to hr@vipointsolutions.net with the subject “HR Executive.”

Reliability Monitoring Supervisor

Reliability Monitoring Supervisor
Location: Kochi, Kerala
Experience: 5 Years
Work Model: Hybrid | 24×7 Shift-Based

Job Overview
We are looking for an experienced Reliability Monitoring Supervisor to lead a 24×7 monitoring and support team, ensuring effective alert management, incident response, service reliability, and operational performance across hosting platforms.

Key Responsibilities
• Lead and manage Reliability Monitoring Engineers across 24×7 shifts.
• Monitor team performance, alerts, SLAs, and operational KPIs.
• Coordinate incident response, escalations, and cross-functional communication.
• Coach and mentor team members and drive performance improvements.
• Ensure proper shift handovers, documentation, and SOP adherence.
• Identify recurring issues and process gaps and implement improvements.
• Support staffing, scheduling, and shift coverage planning.

Requirements
• 2 years of Prior Team Lead/Supervisor or people-management experience in hosting, cloud infrastructure, managed services, or NOC environments.
• Experience managing technical teams in a 24×7/shift-based operation.
• Knowledge of server monitoring, alerting tools such as Nagios, Zabbix, Icinga, or Datadog, and common hosting incidents.
• Strong incident management, communication, coordination, and problem-solving skills.
• Ability to work with operational metrics such as MTTD, MTTR, MTTC, and SLA compliance.
• ITIL/Incident Management experience is an advantage.

Additional Requirements
• Candidates must be based in Kerala.
• Must be comfortable working from the office whenever operational needs require.
• Flexibility to support 24×7 shift operations is required.

To Apply: Send your updated resume to hr@vipointsolutions.net with the subject “Reliability Monitoring Supervisor.”