INFOPARK

Virtual Receptionist (US Voice Process)

Please find below.

Duties and Responsibilities - Virtual Receptionist

● Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
● Welcomes patients and visitors in person or on the telephone, and answers or refers inquiries.
● Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
● Helps patients in distress by responding to emergencies.
● Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
● Maintains operations by following policies and procedures, reporting needed
changes.
● Keeps patient appointments on schedule by notifying providers of patient’s arrival.

Requirements:
Must have excellent communication skills
Experience in the US voice process is desirable.
Should be willing to work in night shift.
Freshers are welcome.

Senior Full Stack Engineer (Django & React)

We are looking for a highly skilled Senior Full Stack Engineer with expertise in Django and React to join our team. You will play a key role in designing, developing, and maintaining scalable web applications. This position requires deep technical knowledge, leadership abilities, and a passion for building high-quality software solutions.

Key Responsibilities:
● Design, develop, and maintain web applications using Django (Python) for the backend and React (JavaScript/TypeScript) for the frontend.
● Architect efficient, scalable, and secure systems that handle large volumes of data.
● Collaborate with cross-functional teams, including product managers, designers, and other engineers, to define and implement new features.
● Optimize application performance and improve user experience.
● Write clean, maintainable, and well-documented code while following best practices.
● Implement automated testing and CI/CD pipelines to ensure reliability and scalability.
● Conduct code reviews, mentor junior engineers, and foster a culture of continuous learning and improvement.
● Stay up to date with the latest industry trends, frameworks, and technologies to drive innovation.
Requirements:
● 5+ years of professional experience in full-stack development.
● Proficiency in Django (Python), including Django REST Framework (DRF) and ORM.
● Strong experience with React (JavaScript/TypeScript), including hooks, state management (Redux, Context API, etc.), and component-based architecture.
● Solid understanding of relational databases (PostgreSQL, MySQL) and database optimization techniques.
● Experience with RESTful APIs, GraphQL, and WebSockets.
● Knowledge of cloud platforms (AWS, GCP, or Azure) and containerization tools like Docker/Kubernetes.
● Familiarity with front-end build tools and bundlers such as Webpack, Vite, or Babel.
● Experience with CI/CD pipelines and DevOps practices.
● Strong problem-solving skills, analytical thinking, and attention to detail.
● Excellent communication skills and ability to work in a collaborative environment.

Preferred Qualifications:
● Experience with Next.js, Tailwind CSS, or other modern front-end frameworks.
● Background in microservices architecture and distributed systems.
● Knowledge of authentication and security best practices (OAuth, JWT, etc.).
● Previous experience leading teams or mentoring junior developers.

Senior Frontend Engineer – React

We are looking for a highly skilled Senior Frontend Engineer with strong expertise in React to join our engineering team.
The role will focus on designing, developing, and maintaining modern, scalable, and high-performance web applications using React and JavaScript/TypeScript. The ideal candidate will have strong experience in React architecture, state management, frontend performance optimization, API integration, testing, and modern frontend development practices. The candidate will also work closely with backend engineers, product managers, designers, and other stakeholders to deliver high-quality user experiences.

Key Responsibilities
• Design, develop, and maintain modern web applications using React and JavaScript/TypeScript.
• Build reusable, scalable, and maintainable React components.
• Develop responsive and user-friendly interfaces based on product and design requirements.
• Implement effective state management using technologies such as Redux Toolkit(RTK), Context API, or equivalent solutions.
• Integrate frontend applications with RESTful APIs, GraphQL, experience integrating WebSockets and other backend services.
• Optimize frontend performance, page load times, rendering, and overall user experience.
• Implement responsive designs that work effectively across different browsers and devices.
• Develop reusable UI components and establish frontend development standards.
• Write clean, maintainable, well-documented, and testable code.
• Implement automated frontend testing and contribute to overall application quality.
• Participate in code reviews and provide technical guidance to other developers.
• Mentor junior frontend developers and contribute to knowledge sharing within the engineering team.
• Work closely with backend engineers to define and consume APIs effectively.
• Collaborate with product managers, designers, and cross-functional teams to develop new features.
• Troubleshoot frontend issues and production defects. Contribute to CI/CD pipelines and automated deployment processes.
• Stay current with modern React, JavaScript/TypeScript, frontend frameworks, tools, and industry best practices.

Requirements
• 5+ years of professional experience in frontend development, with significant experience working with React.
• Strong hands-on experience with React.js. Strong proficiency in JavaScript and/or TypeScript.
• Strong understanding of React concepts including:
o Hooks
o Component architecture
o State management
o Context API
o Reusable components
• Experience with state management libraries such as Redux or equivalent.
• Strong understanding of HTML5, CSS3, responsive design, and modern frontend development practices.
• Experience integrating frontend applications with RESTful APIs and/or GraphQL.
• Experience with frontend build tools and bundlers such as Vite, Webpack, or Babel.
• Strong understanding of browser performance optimization and frontend scalability.
• Experience with Git and version control systems.
• Experience with automated frontend testing frameworks.
• Understanding of CI/CD practices and modern software development workflows.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills.

Preferred Qualifications
• Experience with Next.js.
• Experience with Tailwind CSS or similar modern CSS frameworks.
• Experience building large-scale, enterprise-level web applications.
• Strong understanding of frontend architecture and design patterns.
• Experience with WebSockets or real-time applications.
• Experiance with Server Side Rendering in React
• Experience with accessibility and cross-browser compatibility.
• Experience working with cloud-based applications.
• Experience mentoring junior engineers or taking technical ownership of frontend projects.
• Exposure to microservices-based applications and distributed systems.
• Experience working in an Agile/Scrum environment.

Backend Engineer – Python / Django

We are looking for a skilled Backend Engineer with strong expertise in Python and Django to join our engineering team. The role will focus on designing, developing, maintaining, and optimizing scalable backend services and APIs.
The ideal candidate will have strong experience in Django, Django REST Framework, relational databases, API development, and cloud-based application environments. You will work closely with frontend engineers, product teams, and other stakeholders to build reliable and scalable software solutions.

Key Responsibilities
• Design, develop, and maintain backend applications and services using Python and Django.
• Develop and maintain RESTful APIs using Django REST Framework (DRF).
• Design efficient and scalable backend architectures capable of handling large volumes of data and traffic.
• Develop, integrate, and maintain APIs supporting frontend and third-party applications.
• Optimize database queries, schemas, and performance across relational databases (PostgreSQL/MySQL) and time-series data stores (InfluxDB), with a focus on high-volume audit logging.
• Implement authentication, authorization, and security best practices, including OAuth and JWT where applicable.
• Develop integrations with external systems and services.
• Identify and resolve performance, scalability, and reliability issues.
• Write clean, maintainable, well-documented, and testable code.
• Develop and maintain automated unit and integration testing.
• Participate in code reviews and contribute to engineering standards and best practices.
• Collaborate closely with frontend engineers, product managers, designers, and other technical teams.
• Contribute to CI/CD pipelines and DevOps practices.
• Work with containerization technologies such as Docker and, where applicable, Kubernetes.
• Support applications deployed on cloud platforms such as AWS, GCP, or Azure.
• Troubleshoot production issues and contribute to continuous improvements in system reliability and performance.
• Stay current with relevant backend technologies and industry best practices.

Requirements
• 3+ years of professional experience in backend development using Python, 5+ years in overall development experience.
• Strong hands-on experience with Django and Django REST Framework (DRF).
• Strong understanding of Python programming, object-oriented programming, and backend development principles.
• Experience developing and maintaining RESTful APIs.
• Good knowledge of PostgreSQL and/or MySQL.
• Understanding of database design, indexing, query optimization, and performance tuning.
• Experience with authentication and authorization mechanisms such as JWT and OAuth.
• Understanding of software development lifecycle and engineering best practices.
• Experience with automated testing and debugging.
• Familiarity with Git and version control systems.
• Understanding of CI/CD concepts and DevOps practices.
• Familiarity with Docker and containerized application environments.
• Exposure to cloud platforms such as AWS, GCP, or Azure.
• Strong problem-solving and analytical skills.
• Good communication and collaboration skills.

Preferred Qualifications
• Experience with GraphQL, WebSockets, or event-driven architectures.
• Experience working with microservices architecture.
• Exposure to distributed systems and high-volume applications.
• Experience with Kubernetes.
• Knowledge of application security and secure coding practices.
• Experience with performance monitoring and application observability.
• Experience working in an Agile/Scrum development environment.