INFOPARK

Senior AR Associate ( Ophthalmology )

Senior AR Associate

Job Description
• Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable
• Should be able to convince the claims company (payers) for payment of their outstanding claims
• Sound knowledge of U.S. Healthcare Domain (Provider side) methods for improvement on the same
• Should have basic knowledge of the entire Revenue Cycle Management (RCM) Contact insurance companies for further explanation of denials and underpayments Document actions taken in claims billing summary notes

Skills Required:
• 2+ yrs exp in AR Calling
• Good Communication Skills
• Must-have: Denial Management expertise and Ophthalmology experience.

Senior Medical Coder - Ophthalmology

Job description:

We are seeking a detail-oriented and organized medical coder who has 2 plus years coding
experience in Ophthalmology and laboratory procedures to join our growing team.
In this position, you will play a key role in reviewing and analyzing medical billing and coding

Requirements:

● 2+ years of work experience in coding Ophthalmology and procedures.
● Must possess the knowledge in coding Ophthalmology and procedures
● Certification is mandatory From AAPC / AHIMA
● Exposure to CPT, ICD-10, and HCPCS coding.
● Ability to multitask, prioritize, and manage time efficiently.
● Excellent verbal and written communication skills.
● Basic Computer Skills

Duties and Responsibilities:

● Assign codes to diagnoses and procedures, using CPT, HCPCS, ICD-10-CM .
● Selecting the appropriate CPT codes Pathology and laboratory procedures
● Proper use of modifiers.
● Follows coding guidelines and legal requirements to ensure compliance with federal and
state regulations.
● Meet daily coding production targets.
● Performs additional duties assigned by the coding manager as needed.
● Willingness for flexible shift based on team requirement

Spanish Bilingual Clinical Support Associate

Employment Type: Full-Time

About the Role

We are seeking a highly motivated and fluent Spanish-English Bilingual Clinical Support Associate to join our US Healthcare Operations team. The ideal candidate will serve as a communication bridge between Spanish-speaking patients, healthcare providers, insurance companies, and internal teams while supporting various clinical and administrative functions.
Prior experience in US Healthcare is preferred but not mandatory for candidates with strong language proficiency and a willingness to learn.

Key Responsibilities

Communicate effectively with Spanish-speaking patients, healthcare providers, and insurance representatives.
Interpret and translate verbal and written communications between English and Spanish.
Support patient communication and clinical coordination activities.
Assist with appointment scheduling, patient intake, referrals, and follow-up activities.
Support Prior Authorization and other healthcare administrative processes.
Review, update, and maintain patient records with a high degree of accuracy.
Coordinate with physicians, clinics, and insurance companies for documentation and status updates.
Ensure compliance with HIPAA and organizational policies while handling sensitive information.
Accurately document all interactions and maintain appropriate records.
Collaborate with cross-functional teams to ensure timely resolution of cases.

Required Qualifications

Fluency in both Spanish and English (written and spoken).
Excellent verbal and written communication skills.
Strong interpersonal and customer service skills.
Good computer proficiency and typing skills.
Ability to work independently and as part of a team.
Flexibility to work in a dynamic and fast-paced environment.

Preferred Qualifications

Experience in US Healthcare, Medical Billing, Prior Authorization, Patient Support, or Clinical Operations.
DELE Certification (B1/B2/C1/C2) or equivalent Spanish language qualification.
Bachelor's degree in any discipline.
Experience in Medical Interpretation or Healthcare Customer Support.
Knowledge of HIPAA compliance and healthcare terminology is an added advantage.

Desired Skills

Strong listening and comprehension abilities.
Excellent attention to detail.
Analytical and problem-solving skills.
Ability to maintain confidentiality and professionalism.
Adaptability and willingness to learn new processes.
Effective organizational and multitasking capabilities.

What We Offer

Competitive compensation based on qualifications and experience.
Comprehensive training and professional development opportunities.
Career growth within a dynamic and collaborative work environment.
Exposure to the US Healthcare industry and global best practices.

Note: Freshers with strong Spanish language proficiency are encouraged to apply. Candidates with prior US Healthcare or Clinical Operations experience will have an added advantage.

Senior HR Recruiter

Job Summary

We are seeking an experienced Senior HR Recruiter with expertise in IT and Non-IT recruitment. The ideal candidate will be responsible for managing the complete recruitment lifecycle, partnering with hiring managers, sourcing quality candidates, and ensuring timely closures across multiple business functions.

Key Responsibilities
Manage end-to-end recruitment for IT and Non-IT positions.
Understand hiring requirements and collaborate with hiring managers to develop effective recruitment strategies.
Source candidates through job portals, LinkedIn, social media, employee referrals, and other recruitment channels.
Screen resumes, conduct initial interviews, and assess candidate suitability.
Coordinate technical interviews, client interviews, and follow-up with candidates.
Manage offer negotiation, salary discussions, and onboarding coordination.
Build and maintain a strong talent pipeline for current and future hiring needs.
Ensure a positive candidate experience throughout the recruitment process.
Maintain recruitment data, reports, and ATS records with accuracy.
Meet hiring targets while maintaining quality and turnaround time (TAT).
Stay updated on industry trends, talent availability, and market compensation.

Mandatory Requirements
3–7+ years of experience in IT & Non-IT recruitment.
Proven experience in end-to-end recruitment.
Strong sourcing skills using LinkedIn, Naukri, Indeed, and other job portals.
Experience hiring for multiple domains and experience levels.
Excellent communication, interpersonal, and negotiation skills.
Ability to manage multiple positions simultaneously and work in a fast-paced environment.

Preferred Skills
Experience with Applicant Tracking Systems (ATS).
Strong stakeholder and client management skills.
Knowledge of recruitment metrics, TAT, and hiring dashboards.
Experience in employer branding and talent mapping is an added advantage.
Familiarity with HR compliance and onboarding processes.

Educational Qualification
Bachelor's degree in Human Resources, Business Administration, or a related field.
MBA/PGDM in HR is preferred but not mandatory.

Authorisation Specialist

Job Summary

We are seeking a detail-oriented Authorization Specialist with hands-on experience in Revenue Cycle Management (RCM). The ideal candidate must have strong expertise in Verification of Benefits (VOB), insurance eligibility verification, and obtaining prior authorizations to ensure timely processing of patient services and minimize claim denials.

Key Responsibilities

Perform Verification of Benefits (VOB) for patients by contacting insurance providers and reviewing payer portals.
Verify patient insurance eligibility, coverage, deductibles, co-pays, co-insurance, and out-of-pocket responsibilities.
Obtain and manage prior authorizations for medical procedures, treatments, medications, and diagnostic services.
Ensure all authorization requirements are met before scheduled services.
Communicate authorization status and benefit details to internal teams and patients when required.
Follow up with insurance companies on pending authorization requests.
Maintain accurate documentation of benefit verification and authorization details in the practice management/EHR system.
Identify and resolve authorization-related issues to prevent claim denials and delays.
Stay updated on payer policies, insurance guidelines, and regulatory requirements.
Collaborate with clinical, billing, and coding teams to ensure seamless revenue cycle operations.

Mandatory Requirements

Minimum 1–5+ years of experience in Revenue Cycle Management (RCM).
Mandatory hands-on experience in Verification of Benefits (VOB).
Experience with Prior Authorization processes.
Strong understanding of commercial insurance, Medicare, Medicaid, and managed care plans.
Experience working with insurance portals and provider websites.
Excellent verbal and written communication skills.
Strong analytical and problem-solving abilities.
High attention to detail and accuracy.

Preferred Skills

Knowledge of US Healthcare and Medical Billing processes.
Familiarity with CPT, ICD-10, and HCPCS codes.
Experience with EMR/EHR and Practice Management systems.
Ability to work in a fast-paced, target-driven environment.
Strong organizational and time management skills.

Educational Qualification

Bachelor's degree or equivalent.
Certification in Medical Billing/Coding or RCM is an added advantage.