INFOPARK

The one Smart Address for IT in Kerala

Career Opportunities

Art Technology and Software.

0484-2415244
art-hr@artechsoft.com

Senior QA Engineer & QA Lead (FinTech)

Senior QA Engineer & QA Lead (FinTech)

Location: Kochi, Kerala

Experience

Senior QA Engineer: 5–8 Years
QA Lead: 8–12+ Years

Employment Type: -Full-Time

About the Role

We are looking for experienced Senior QA Engineers and QA Leads with a strong background in Banking, Payments, or FinTech to join our growing engineering team. You will play a key role in ensuring the quality, reliability, and performance of mission-critical financial applications while driving automation and quality engineering best practices.

Key Responsibilities

* Design, develop, and execute comprehensive test strategies and test plans.
* Perform Manual and Automation Testing for web applications, APIs, and backend systems.
* Validate payment processing, transaction workflows, reconciliation, and settlement processes.
* Conduct API, Database, Integration, Regression, and Performance Testing.
* Implement and maintain automation frameworks using industry-standard tools.
* Perform mutation testing and promote modern quality engineering practices.
* Collaborate closely with Product Owners, Developers, Business Analysts, and DevOps teams.
* Participate in Agile ceremonies, sprint planning, and release activities.
* Identify, document, and track defects through to resolution.
* Ensure compliance with financial, security, and regulatory standards.
* Continuously improve QA processes, automation coverage, and testing efficiency.

QA Lead – Additional Responsibilities

* Lead and mentor a team of QA Engineers.
* Define QA strategy, test governance, and quality metrics.
* Drive automation initiatives and continuous improvement.
* Manage test planning, resource allocation, and delivery timelines.
* Coordinate with cross-functional stakeholders to ensure high-quality releases.
* Review test artifacts, reports, and quality dashboards.

Required Skills

* Strong experience in Manual and Automation Testing.
* API testing using Postman, Swagger, or similar tools.
* Database testing using SQL.
* Performance testing using JMeter or equivalent tools.
* Automation experience with Selenium, Cypress, Playwright, or similar frameworks.
* Strong understanding of CI/CD pipelines and Agile methodologies.
* Experience with defect management tools such as Jira.
* Excellent analytical, troubleshooting, and communication skills.

Domain Experience

Mandatory experience in one or more of the following:

* Banking
* FinTech
* Digital Payments
* Payment Gateways
* Card Processing
* Transaction Processing
* Financial Services

Preferred Qualifications

* Experience in payment reconciliation and settlement testing.
* Knowledge of ISO 8583, PCI-DSS, or financial messaging standards.
* Exposure to cloud platforms (AWS, Azure, or GCP).
* ISTQB Certification is an added advantage.

Why Join Us?

* Work on cutting-edge FinTech products.
* Collaborative and innovation-driven culture.
* Opportunity to lead quality transformation initiatives.
* Career growth with modern QA and automation technologies.

If this opportunity aligns with your career goals, kindly share your updated resume with us at shabeek.s@arttechgroup.com

Marketing Executive (WFO -Kochi)

. Marketing Executive

Experience: 2-4 years of relevant experience

Primary Responsibilities:
  •  Strategize and execute digital marketing campaigns across social platforms
  •  Create engaging and conversion-focused content aligned with brand tone
  •  Drive brand awareness and visibility through storytelling and data-driven insights
  •  Manage and optimize LinkedIn marketing for both personal and company profiles
  •  Coordinate with internal teams for campaigns, lead generation, and branding initiatives

Required Tools & Skills:
  •  Project management: Trello, Asana, Notion
  •  Analytics and SEO: SEMrush, Uber suggest
  •  Comfortable using AI tools as part of daily workflows
  •  Social scheduling and management: Hootsuite, Buffer
  •  Proficient in social media content planning and performance tracking
  •  Strong understanding of LinkedIn algorithms and scaling strategies
  •  Comfortable writing long form, short form content - something on those lines

If this opportunity aligns with your career goals, kindly share your updated resume with us at lavanya.a@arttechgroup.com

AI Engineering Lead

Postion: AI Engineering Lead

Company: ART Technology & Software India Pvt Ltd
Location: Kochi / Bangalore (Remote)
Experience: 8+ Years
Employment Type: Full-Time
Reporting To: CEO

Role Overview

ART Technology & Software India Pvt Ltd is seeking a dynamic and hands-on AI Engineering Lead to drive our AI-first transformation. This leadership role involves defining AI strategy, building scalable AI solutions, and leading a high-performing engineering team to deliver business impact.

Key Responsibilities AI Strategy & Execution

Define and execute the organization’s AI roadmap and vision
Evaluate and implement emerging AI technologies (LLMs, RAG, Agentic AI, Multimodal AI)
Integrate AI across business functions including delivery, sales, and operations
Establish best practices for AI governance, cost optimization, and responsible AI

Team Leadership

Lead, mentor, and scale the AI engineering team
Foster a culture of innovation, ownership, and rapid experimentation
Drive internal AI capability building and upskilling initiatives
Define performance standards and career growth paths

Product & Platform Development

Lead end-to-end delivery of AI-driven solutions (KYC/KYB, agent platforms, automation tools)
Evaluate build vs. buy decisions for AI platforms (AWS Bedrock, Claude, etc.)
Ensure solutions are scalable, secure, and production-ready
Provide technical leadership and architectural direction

Client & Business Engagement

Act as a strategic AI advisor to clients
Support pre-sales, solution design, and proposal development
Conduct workshops and present AI strategies to stakeholders
Represent the organization in external forums and client engagements

Required Skills & Qualifications Must Have

8+ years of experience with 3+ years in AI/ML or AI leadership roles
Hands-on experience with LLM frameworks (LangChain, CrewAI, AutoGen, etc.)
Strong understanding of RAG, prompt engineering, and vector databases
Proven experience delivering AI solutions in production environments
Strong communication and stakeholder management skills
Experience managing high-performing technical teams

Good to Have

Experience in fintech or regulated domains
Knowledge of AI governance and compliance frameworks
Exposure to GCC/global client environments
Experience with AWS (Bedrock, SageMaker) or Azure OpenAI
Contributions to AI research or open-source projects

Why Join Us

Be part of a high-growth AI-first organization
Work closely with leadership and global clients
Lead cutting-edge AI innovation and product development
Opportunity to build and scale impactful AI solutions

If this opportunity aligns with your career goals, kindly share your updated resume with us at Shabeek.s@arttechgroup.com

Application Security Expert – Red Team / Penetration Tester

Application Security Expert – Red Team / Penetration Tester
Position Overview
We seek an experienced Application Security Expert to join our Red Team. The role involves identifying and exploiting vulnerabilities across applications and IT environments, simulating real-world cyberattacks, performing advanced penetration testing, and providing security insights throughout the SDLC.

Key Responsibilities
Conduct full-scope red team engagements across web, mobile, cloud, network, and physical domains.
Perform adversary emulation using MITRE ATT&CK and threat intelligence.
Use and develop custom exploits and offensive tools (Cobalt Strike, Metasploit, Burp Suite, Kali).
Execute covert social engineering and physical security tests.
Exploit vulnerabilities and test detection/response capabilities.
Test web/mobile apps, APIs, cloud (AWS/Azure/GCP), networks, containers, Kubernetes, and CI/CD.
Identify complex vulnerabilities (logic flaws, auth issues, deserialization, privilege escalation).
Provide detailed remediation-focused reports.
Perform security assessments on AI/ML systems, including Large Language Models (LLMs), prompt injection testing, model abuse, data leakage risks, and adversarial attacks
Work with dev, DevOps, and security teams to embed security testing early.
Influence secure design and promote security awareness.
Retest fixes and automate testing workflows.
Prepare technical reports and executive summaries; present findings to teams and leadership.
Required Skills & Qualifications
6 - 8 years in application security, penetration testing, or red teaming.
Expertise with offensive tools (Metasploit, Burp Suite, Cobalt Strike, Kali).
Strong exploitation skills across web, network (Kerberos, SMB, LDAP), and cloud (IAM, misconfig).
Proficient in Python, Java, C/C++, PowerShell, or Bash.
Strong understanding of web architecture, AI, LLM, API security, networking, cloud security, containers, and CI/CD.
Certifications:

OSCP – Required
OSCE / OSWE – Highly preferred
CEH, GWAPT, OSEP, CRTO – Preferred

If this opportunity aligns with your career goals, kindly share your updated resume with us at lavanya.a@arttechgroup.com

Lead VAPT Engineer – Cybersecurity & Risk Management

Lead VAPT Engineer – Cybersecurity & Risk Management
In-Office Kochi, Kerala, India
Job Title: Lead VAPT Engineer – Cybersecurity & Risk Management
Employment type : Permanent / Contract

Position Overview:
We are looking for a highly skilled and experienced Senior VAPT Engineer to join our cybersecurity team. The ideal candidate will lead vulnerability assessment and penetration testing activities, identify security weaknesses, and provide actionable recommendations to improve security posture. This role is critical in ensuring the resilience of our clients’ applications, networks, and infrastructure against evolving cyber threats. The Lead VAPT Engineer will collaborate with cross-functional teams and deliver high-quality security assessments in a fast-paced, client-facing environment.

Key Responsibilities:
Client Engagement & Leadership
• Act as a trusted security advisor for multiple high-value clients.
• Manage end-to-end security assessment projects, including scoping, execution, reporting,
and remediation guidance.
• Conduct technical and executive-level briefings to communicate findings, risks, and strategic recommendations clearly.
• Translate complex technical vulnerabilities into business risk insights to help clients prioritize actions.
• Collaborate closely with client stakeholders to ensure security recommendations are
practical and actionable.
Advanced Threat Modelling & Risk Assessment • Design and maintain threat models tailored to client applications, networks, and cloud
environments.
• Perform risk assessments focusing on business impact and likelihood of exploitation.
• Develop attack scenarios based on the latest threat intelligence and real-world attacker
techniques.
• Guide clients in integrating security into their software development lifecycle (SDLC) and
cloud infrastructure designs.
Penetration Testing & Red Team Operations • Lead advanced black-box, grey-box, and white-box penetration testing engagements for web
applications, APIs, networks, and cloud environments.
• Conduct sophisticated Red Team exercises to simulate targeted attack campaigns.
• Design and develop custom exploits and testing tools to replicate specific attacker
techniques.
• Perform social engineering tests (phishing campaigns, physical security assessments) in
controlled and ethical scenarios.
• Provide detailed post-exercise analysis, including actionable remediation strategies and long term improvement plans.
Comprehensive Reporting & Documentation • Produce clear and technically thorough vulnerability assessment and penetration testing
reports.
• Create executive-level summaries focused on business impact and compliance risks.
• Maintain structured and up-to-date testing methodologies and playbooks.
• Contribute to internal knowledge base, documenting research, custom tools, and successful testing strategies.
Technical & Programming Expertise • Expert in vulnerability assessment and exploitation techniques across a wide range of
technologies.
• Proficient in security testing tools such as Burp Suite, Nessus, Metasploit, Nmap, OpenVAS, Cobalt Strike, Wireshark, and tcpdump.
• Strong scripting and automation skills (Python, Bash, PowerShell) to automate repetitive
testing tasks and tool workflows.
• Capable of custom tool development and advanced exploit research to target unique client
environments.
• Strong knowledge of application security vulnerabilities (OWASP Top 10, SANS Top 25) and attack surface analysis.
• In-depth understanding of cloud security risks, identity and access management, and
container security (Docker, Kubernetes).
Social Engineering & OSINT Expertise • Design and execute social engineering and phishing simulations tailored to client
environments.
• Perform physical security assessments through tactics like tailgating and badge cloning.
• Apply Open Source Intelligence (OSINT) techniques to gather reconnaissance data for
assessments.
• Provide training and awareness recommendations based on assessment outcomes.
Professional Attributes & Mindset
• Strong analytical, problem-solving, and creative thinking skills.
• Ethical hacker mindset with a continuous drive to research emerging threats, attack
techniques, and defense bypass methods.
• Methodical and detail-oriented approach to testing with the ability to think like an attacker.
• Strong communication and presentation skills, able to engage both technical teams and
business leadership.
• Proactively innovate by developing new tools, scripts, or methodologies to improve testing
efficiency and depth.
Preferred Qualifications • Certifications such as OSCP, GPEN, CREST CRT, CRTO are highly desirable.
• Experience in DevSecOps, CI/CD pipeline security, or automated security testing frameworks.
• Familiarity with industry compliance frameworks like PCI-DSS, GDPR, HIPAA, SOC2, and ISO 27001.
• Prior consulting experience in a service delivery or customer-facing environment.
• Experience with threat intelligence platforms and indicators of compromise (IoCs).

Required Qualifications:
• 7+ years of hands-on experience in Vulnerability Assessment, Penetration Testing, and
security consulting.
• Strong technical expertise in application security, network security, cloud security (AWS,
Azure, GCP), and infrastructure security testing.
• Proven experience using VAPT tools such as Burp Suite, Nessus, Qualys, Nmap, Metasploit, Nikto, OpenVAS, etc.
• Solid knowledge of exploitation techniques, post-exploitation frameworks, and manual
testing methodologies.
• In-depth knowledge of web application vulnerabilities (OWASP Top 10) and network protocol analysis.
• Experience conducting cloud security assessments, including misconfigurations, IAM
permissions analysis, and container security.
• Proficiency in scripting and automation (Python, Bash, PowerShell) to customize tests and
tools.
• Familiarity with security frameworks and standards such as NIST, ISO 27001, MITRE ATT&CK.
• Strong reporting and documentation skills, able to translate technical findings into business
friendly recommendations.
• Excellent communication and stakeholder management skills, able to lead client-facing
engagements.
• Relevant certifications are a strong plus (e.g., OSCP, CREST, CISSP, CEH, GIAC GPEN).

If this opportunity aligns with your career goals, kindly share your updated resume with us at lavanya.a@arttechgroup.com

Senior IT Support & Infrastructure Engineer

Senior IT Support & Infrastructure Engineer

Location: Remote

Shift Pattern: Operational hours to be aligned with UK business requirements (with flexibility for rotational or out-of-hours deployment as required). The role would be 5 days over 7 with some weekend work. Working hours would be 7am GMT – 4pm GMT.

Role Overview
Operating as the primary offshore deputy to the UK-based IT Manager, this is a high-impact, autonomous role within a fast-paced Fintech BPO environment. The successful candidate will take end-to-end technical ownership of day-to-day service desk operations, act as the escalation point for operational issues and directly assist with infrastructure, security compliance, and client implementation pipelines.
This role requires a blend of strong technical ability, adherence to security frameworks, and hands-on cloud infrastructure experience.

Key Responsibilities
1. Operations & Service Management
Support Ownership: Act as the lead for IT Support tickets, managing the lifecycle of tickets across hardware, software, and access management. Providing and maintaining solutions and system level changes to support proactive support.
Process Automation: Proactively identify operational bottlenecks and develop automation workflows (e.g., scripting repetitive tasks) to minimize ticket volume and improve efficiency. This will involve taking ownership of a chosen RMM product, experience of RMM solutions would be beneficial.
2. Cloud & Contact-Centre Infrastructure
AWS Environment Management: Serve as a secondary administrator for multiple AWS profiles, assisting with infrastructure optimisation, cost auditing, IAM policies, and environment monitoring.
CCaaS Administration: Assist in managing, configuring, and troubleshooting cloud contact-centre environments. It would be desirable to have experience with Amazon Connect including routing profiles, call flows, and releases / amendments.
Modern Networking: Support and maintain next-generation network access layers. Experience with Cloudflare Zero Trust and similar solutions would be beneficial.
3. Identity, Assets & Compliance
Lifecycle Management: Securely orchestrate the full joiner, mover, and leaver (JML) lifecycle, managing identities across Microsoft 365, AWS and password management tools (Bitwarden). Enforcing secure endpoint provisioning via MDM (Intune) including reviewing existing and proactively contributing to policy level changes.
Security Adherence: Ensure all technical operations are aligned or compliance with various standards, including PCI DSS, Cyber Essentials and other relevant standards.
Self-help Knowledge & Documentation: Architect, write, and maintain highly clear technical documentation, standard operating procedures (SOPs), and end-user self-help repositories.

Candidate Profile & Requirements
Essential Technical Experience:
Experience Level: Minimum of 5+ years of progressive experience in IT infrastructure, system administration, or high-tier service desk operations.
Cloud Architecture: Proven, hands-on experience navigating and supporting cloud infrastructure.
Enterprise Ecosystems: Deep administrative knowledge of Microsoft 365 (Exchange, Teams admin, SharePoint, Azure AD/Entra ID).
Next-Gen Networking: Practical understanding of securing distributed/remote workforces via Zero Trust Network Access (ZTNA) frameworks and modern firewalls.
Industry Context: Previous experience working within a regulated sector (Fintech, Banking, or BPO sectors) is advantageous.

Desirable Attributes & Certifications:
Certifications: CompTIA A+, ITIL, AWS Certified Cloud Practitioner / Solutions Architect, equivalent Microsoft Associate certifications.
Programmability: Exposure to scripting, data environments, and an understanding of development environments.

Core Competencies:
Autonomy: An established track record of working productively in a fully remote setup, demonstrating strong self-motivation and ownership.
Communication: Written and verbal English communication skills, with the ability to interface smoothly with stakeholders, internal teams, and third-party vendors.
Analytical Mindset: Exceptional, structured troubleshooting capabilities that look past the immediate symptom to solve root-cause infrastructure issues.

If this opportunity aligns with your career goals, kindly share your updated resume with us at shabeek.s@arttechgroup.com

Customer Experience (CX) Advisor (5+ years)

Customer Experience (CX) Advisor – Night Shift


Role Overview
We are seeking Customer Experience (CX) Advisors to support our UK operations through a 24x7 customer service model. The role will involve delivering high-quality customer support across multiple client accounts through voice, chat, email, and back-office channels while ensuring an exceptional customer experience.

Key Responsibilities
Handle customer enquiries and service requests through inbound and outbound voice calls, live chat, and email channels.
Provide timely, accurate, and professional responses to customer queries while maintaining high customer satisfaction levels.
Investigate and resolve customer issues, escalating complex cases to the relevant teams where required.
Perform back-office support activities including data updates, account administration, ticket management, and documentation.
Maintain detailed and accurate records of all customer interactions within CRM and support systems.
Meet or exceed agreed Service Level Agreements (SLAs), quality standards, and productivity targets.
Support multiple client accounts and adapt to varying customer service processes and requirements.
Identify opportunities for process improvements and contribute to enhancing the overall customer experience.
Required Skills & Experience
Previous experience in a Customer Service, Customer Support, Contact Centre, Helpdesk, or Customer Experience role.
Strong verbal and written English communication skills.
Experience handling voice, chat, and email support channels.
Ability to manage multiple tasks and work effectively in a fast-paced environment.
Strong problem-solving skills with a customer-first mindset.
Proficiency in Microsoft Office and CRM/ticketing platforms.
Preferred Experience
Experience supporting UK, US, or international customers.
Exposure to telecom, technology, SaaS, utilities, financial services, or managed services environments.
Experience working in rotational shifts and 24x7 support operations.

Shift Pattern
12-hour shifts operating on a 3 Days On / 3 Days Off rotation.
Night shift coverage supporting UK operations.
Flexibility to support business requirements across multiple client accounts.
Education
Graduate in any discipline preferred.
Relevant customer service certifications are advantageous.

Key Competencies
Customer Focus
Effective Communication
Empathy & Active Listening
Problem Solving
Attention to Detail
Team Collaboration
Adaptability & Resilience

If this opportunity aligns with your career goals, kindly share your updated resume with us at shabeek.s@arttechgroup.com

Growth Marketing Manager

The Growth Marketing Manager will be responsible for building a scalable growth engine across multiple group companies from the ground up.
The role will focus on driving qualified pipeline through viral loops, referral systems, and content-led demand generation aligned with defined ICPs.


Key Responsibilities

Design and launch viral loops and referral programmes using free tools, shareable content, and client incentives to generate self-reinforcing lead
Own full-funnel demand generation across paid channels such as LinkedIn Ads and Google Ads, as well as organic channels including SEO and LinkedIn content.
Manage account-based marketing initiatives, email nurture campaigns, and event-to-pipeline conversion strategies.
Build and run structured growth experiments on a quarterly basis, focusing on rapid testing, eliminating low-performing initiatives, and scaling successful strategies.
Manage Zoho CRM and Zoho Marketing Automation workflows, including lead scoring, drip campaigns, SDR handoff, and attribution tracking.
Drive LinkedIn thought leadership programmes across leadership profiles, maintaining a consistent posting cadence.
Build and monitor growth dashboards tracking metrics such as customer acquisition cost, MQL to SQL conversion, pipeline velocity, channel ROI, and viral coefficient.
Create high-quality fintech content, including payment flow explainers, operational playbooks, and compliance guides targeted at technical decision-makers.


Must-Have Skills & Experience

5–10 years of experience in growth marketing, demand generation, or performance marketing.
At least 3 years of experience in B2B tech services, SaaS, or fintech.
Proven experience in building growth systems within IT services companies.
Demonstrated track record of developing viral loops, referral engines, or product-led growth mechanisms with measurable pipeline impact.
Strong analytical capabilities, including experience in dashboards, lead scoring, multi-touch attribution, and A/B testing.
Proficiency in data handling using SQL or advanced spreadsheets.
Excellent written and verbal English communication skills, targeting UK and EU financial services audiences.
Hands-on experience with LinkedIn Campaign Manager, Google Ads, SEO tools such as Ahrefs or SEMrush, and AI tools including ChatGPT, Claude, Codex, and Gemini.

Good to Have

Domain knowledge in payments, card issuance, or open banking.
Experience marketing to UK and EU fintech buyers such as CTOs, VP Engineering, COOs, and CEOs.
Experience in community building through Slack groups, LinkedIn communities, or practitioner networks.


Tech Stack

Zoho CRM and Zoho Marketing Automation.
Google Analytics 4.
LinkedIn Campaign Manager and Google Ads.
Apollo.io.
Ahrefs or SEMrush.
Canva.
AI tools such as Claude, Codex, and Gemini.
Automation tools including Zapier or Make.
Experience in building landing pages and conducting A/B testing.

If this opportunity aligns with your career goals, kindly share your updated resume with us at lavanya.a@arttechgroup.com

Chargeback & Disputes Subject Matter Expert (SME) (10+ years)

Location: Kochi (Infopark / Smartcity)

Department: Operations

Reports to: Global Delivery Officer / Head of Payments Delivery

Experience: 10+ years in card disputes, with demonstrable scheme-level expertise


About the Role

We are seeking a Chargeback & Disputes Expert to serve as the authoritative voice on dispute operations across our payments engagements. This is not a case-processing role — you will define dispute strategy, own scheme compliance interpretation, design and optimise dispute operations for UK-regulated fintech clients, and act as the domain authority guiding our dispute platform build and automation roadmap. You will be the person clients, engineers, and leadership turn to when the answer isn't in the manual.

Key Responsibilities

Domain Authority & Advisory

Act as the definitive internal and client-facing expert on Visa and Mastercard dispute rules, covering the full lifecycle from retrieval through arbitration and compliance cases

Interpret ambiguous or edge-case scheme scenarios and provide defensible rulings on liability, reason code applicability, and representment strategy

Advise clients on dispute strategy — win-rate optimisation, evidence standards, pre-dispute deflection (Ethoca/Verifi), and chargeback ratio management against scheme monitoring programmes (VDMP/VFMP, ECP/HECP)

Track and interpret scheme rule releases (Visa Business Enhancements, Mastercard announcements) and translate them into operational and platform impact assessments

Operations Design & Leadership

Design, document, and continuously improve end-to-end dispute operating models: workflows, SLAs, queue strategies, quality frameworks, and MI/reporting structures

Build and mentor a disputes team — define competency frameworks, training curricula, and QA/calibration processes

Own operational performance: win rates, cycle times, ageing, scheme timeline adherence, and financial recovery outcomes

Platform & Automation

Serve as domain lead for dispute platform development — defining business rules, scheme integration requirements (VROL, Mastercom, Ethoca APIs), and automated adjudication logic

Partner with AI/engineering teams to identify automation candidates (evidence assembly, reason code classification, representment drafting) and validate outputs against scheme standards

Lead UAT and scheme certification activities for dispute workflows

Client & Stakeholder Engagement

Represent the disputes practice in client governance forums, RFP responses, and solution design sessions

Support pre-sales and business development with domain credibility — capability presentations, effort estimation, and solution architecture input

Required Expertise

10+ years in card disputes across issuing and/or acquiring, including significant time in senior/lead or advisory capacity

Mastery of Visa Claims Resolution (VCR) and Mastercard dispute frameworks — reason codes, timeframes, arbitration/pre-arbitration mechanics, and compliance case processes — at the level of citing rule references, not just following procedure

Deep hands-on history with VROL and Mastercom; strong working knowledge of Ethoca and Verifi (CDRN/RDR)

Proven track record of measurably improving dispute outcomes (win rates, recovery values, ratio reduction) — be prepared to walk through the numbers

Experience designing or transforming dispute operations, not just running them

Understanding of issuer processor ecosystems and how disputes interact with authorisation, clearing, and settlement data

Experience with UK/EU regulatory context: FCA consumer duty expectations, Section 75, PSD2 liability considerations

Distinguishing Qualifications

Prior involvement in dispute platform builds, vendor selection, or scheme integration projects

Scheme certifications or formal training (Visa/Mastercard dispute workshops)

Experience testifying to or defending dispute positions in arbitration cases with strong outcomes

Exposure to AI/ML applications in dispute management

What We Offer

A genuine authority role — you set the standard rather than follow it

Direct influence over a dispute platform and automation roadmap being built with modern AI tooling

Engagement with leading UK payments brands at a strategic level

If this opportunity aligns with your career goals, kindly share your updated resume with us at Shabeek.s@arttechgroup.com

Marketing Executive

Description
Job Title: Marketing Executive
Location: Kochi
Job Type: Full-time

Job Summary:
We are seeking a hands-on and experienced Jr. Marketing Manager with 2-4 years of experience to drive our marketing efforts.
This role will involve executing campaigns, content creation, managing relationships with marketing freelancers, and setting up infrastructure to bring in inbound leads.
The ideal candidate is someone who is into execution and has had exposure to managing field marketing initiatives such as trade shows, and collaborating closely with top management, sales, delivery heads, and project heads to align marketing strategies with business objectives.
Key Responsibilities:
• Assist in developing and implementing marketing plans and campaigns across digital channels.
• Support day-to-day execution of activities such as email campaigns, social media posts, and website updates.
• Write engaging content for blogs, social media, websites, and marketing collateral.
• Research industry topics an

If this opportunity aligns with your career goals, kindly share your updated resume with us at lavanya.a@arttechgroup.com

Senior VAPT Engineer – Cybersecurity & Payment Security

Job Title
Senior VAPT Engineer – Cybersecurity & Payment Security -7+ years
WFO-Infopark,Kochi

Position Overview
We are looking for an experienced Senior VAPT Engineer with strong expertise in
application, network, cloud, and payment security. This role will lead vulnerability
assessment and penetration testing engagements across enterprise and fintech environments,
ensuring systems, applications, and payment infrastructures are resilient against real-world
cyber threats.
The role is client-facing and requires the ability to translate technical findings into clear
business and risk insights.


Key Responsibilities
VAPT & Security Assessment
• Lead end-to-end Vulnerability Assessment and Penetration Testing (VAPT)
engagements including scoping, execution, reporting, and remediation support.
• Perform black-box, grey-box, and white-box penetration testing on web applications,
APIs, networks, cloud, and infrastructure.
• Conduct advanced manual testing aligned with OWASP Top 10, SANS Top 25, and
MITRE ATT&CK.
• Design threat models and realistic attack scenarios based on current threat
intelligence.
Payment Security & FinTech Testing
• Perform protocol-level penetration testing on ISO 8583 financial messaging (MTI
manipulation, bitmap tampering, replay attacks).
• Conduct security testing of payment infrastructure including Payment Switches,
HSMs, POS systems, and payment gateways.
• Test payment APIs (REST/GraphQL) with focus on BOLA, mass assignment, and
transaction flow abuse.
• Review cryptographic implementations including AES, RSA, tokenization, and key
management to ensure PAN/CVV protection.
• Support PCI DSS v4.0 compliance through quarterly scans and annual penetration
testing of the CDE.
• Simulate fraud scenarios such as double-spend, refund abuse, and replay attacks in
collaboration with Risk teams.
Cloud, Mobile & Automation
• Conduct security assessments on AWS, Azure, and GCP environments, including
IAM and serverless components.
• Perform Android and iOS mobile application security testing (SSL pinning bypass,
root/jailbreak checks).
• Develop custom scripts and tools using Python, Bash, PowerShell, or Go to
automate testing activities.
Reporting & Client Communication
• Produce clear, concise VAPT reports with actionable remediation and secure-by
design recommendations.
• Present findings to technical teams and senior stakeholders.
• Act as a trusted security advisor to clients and internal teams.
Required Skills & Experience
• 7+ years of hands-on experience in VAPT, penetration testing, or security consulting.
• Strong expertise in application, network, cloud, and payment security.
• Deep understanding of ISO 8583, OWASP Top 10, and PCI DSS.
• Proficiency with tools such as Burp Suite, Nessus, Nmap, Metasploit, Wireshark,
OpenVAS.
• Experience with cloud security (AWS, Azure, GCP) and containerized environments.
• Strong scripting and automation skills.
• Excellent documentation and stakeholder communication skills.
Preferred Qualifications
• Certifications such as OSCP, OSCE, CPENT, GPEN, CREST, CISSP, CEH.
• Knowledge of PCI QSA processes or ISO 8583 fundamentals.
• Experience with fintech platforms, payment gateways (e.g., Stripe), and 3DS
authentication.
• Prior consulting or client-facing experience.

If this opportunity aligns with your career goals, kindly share your updated resume with us at lavanya.a@arttechgroup.com

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