Job Opportunities

IT Support Admin

About the Job

As a specialist in electronics and software for the past 20 years, in-tech is a dynamic, fast-growing engineering company headquartered in Munich, Germany employing around 2350 employees globally across 20 project locations in 8 countries.
in-tech develops innovative engineering solutions for the automotive, rail, aerospace, defence, and industrial sectors.

We are committed to a flexible, modern work culture and work-life balance. Our colour orange stands for liveliness, warmth, and dynamism. We value a strong team spirit, fresh ideas and a positive work culture. We call it the “Orange Spirit”!

Since 2024, in-tech became a subsidiary of Infosys Ltd. This strategic partnership enables us to offer our customers even more comprehensive development and digitalisation services and a greater offshore capability. We are seeking a responsible IT Support Administrator for our Kochi office (full-time, work from office) to provide first-level IT support to employees and travel to other In-tech locations as required. If you’re passionate about joining a growing and dynamic team with a company with a positive culture and team spirit, we’d love to connect with you!

Responsibilities
1. Install, configure, and support desktops, laptops, docking stations, monitors, and peripherals.
2. Troubleshoot network/ Wi Fi issues and coordinate with ISPs, vendors, and internal teams.
3. Support video conferencing systems, meeting room technology, printers, scanners, and shared devices.
4. Set up workstations for new joiners, provide IT on boarding support, and manage home-working kits.
5. Maintain IT asset inventory, perform audits, and ensure proper maintenance of desk equipment.
6. Respond to user IT support requests, handle software installs/updates, and perform basic troubleshooting.
7. Maintain documentation of IT assets, incidents, and support activities; CCTV experience is a plus.
8. Work onsite in Kochi and travel to other In-tech locations as required for onsite support

Requirements
1. Bachelor’s degree in IT, Computer Science, or related field
2. 3+ years’ experience in IT support/help desk/desktop support
3. Strong knowledge of Windows, Mac OS, MS Office, and basic networking (Wi Fi/LAN)
4. Hands-on experience with laptops, desktops, printers, VC systems, and peripherals
5. Strong problem-solving, customer service, communication, and stakeholder management skills
6. Willing to work 5 days from office; IT asset management/inventory tool experience is a plus

Apply with us
If you have experience and team spirit and are looking for a great place to work, then start your job with us.
As part of our dedication to the diversity of our workforce, in-tech is committed to equal employment opportunity without regard for age, race, colour, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.