Job Opportunities

Senior Billing Specialist

Senior Billings Specialist

Role Overview

The Senior Billings Specialist is responsible for overseeing and delivering an accurate, compliant, and efficient end-to-end client billing operation. The role owns the monthly billing automation process, including invoice production, reconciliation, customer billing data maintenance, and revenue-related balance sheet reconciliations.

This position plays a critical role in supporting cash collection, revenue integrity, pricing changes, commission processing, and audit readiness, partnering closely with Finance, Sales, Account Management, and Operations teams.

Key Responsibilities Billing Operations

Own and manage the end-to-end monthly automated client billing process
Maintain and continuously improve the billing platform, running parallel processes during system or pricing changes
Ensure billing accuracy, completeness, timeliness, and compliance with company policies and financial regulations
Review contracts, purchase orders, and sales agreements to ensure correct billing setup
Implement revised product pricing strategies into the automated billing process
Reconciliations & Month-End

Prepare and review month-end balance sheet reconciliations, including:
Deferred revenue
Contract assets
Client billing accounts
Drive ongoing improvement in month-end close timelines and accuracy
Ensure complete and accurate billing and revenue recognition documentation (POs, client approvals, purchasing contacts)
Stakeholder Management

Take full accountability for resolving client billing and reconciliation issues within agreed SLAs
Partner with Finance and Account Management teams to support timely cash collection
Collaborate with internal and external auditors, providing documentation and explanations as required
Cashflow & Commissions

Prepare a 13-week cash receipt forecast
Post customer receipts into the accounting system on a daily basis
Facilitate employee commission payments in line with internal policies
Compliance & Best Practice

Ensure adherence to financial regulations, internal controls, and industry standards
Stay updated on emerging trends and best practices in billing and revenue recognition
Technical Skills Required

NetSuite experience (mandatory) with strong hands-on expertise in SuiteBilling
Salesforce experience (desirable)
Advanced proficiency in Microsoft Excel
Strong working knowledge of Word, PowerPoint, and database tools
Experience & Knowledge

Senior-level experience in billing or revenue operations
Proven experience managing and enhancing an automated billing platform
Strong understanding of IFRS 15
Working knowledge of IFRS 9 (receivables)
Experience working to tight month-end deadlines