Job Opportunities

Business Development Executive/Business Development Manager

Job Description:

This is a player-coach role: the BDM carries personal seller acquisition and key account targets while leading, mentoring, and directing BDEs. The BDM owns the seller pipeline end-to-end — from lead generation and outreach through onboarding, activation, and long-term retention. The BDM is also the primary bridge between the seller community and the Zlash product team, surfacing seller feedback that drives platform improvement.

● Own and drive the seller onboarding pipeline from cold outreach to fully activated seller account

● Personally manage acquisition of anchor sellers — large retailers, brand stores, and priority hyperlocal merchants

● Build and maintain a structured seller pipeline in the CRM, tracking stage, owner, and next action for every lead

● Own the CRM platform (e.g., HubSpot, Zoho CRM, or equivalent) — configuration, data hygiene, pipeline stage design

● Generate weekly CRM reports: pipeline health, conversion rates, seller activation status, churn signals

● Use CRM data to identify patterns — which seller categories onboard fastest, which need more support, where drop-off occurs

● Own the escalation layer for seller complaints, disputes, and platform issues that BDEs cannot resolve

● Conduct quarterly business reviews (QBRs) with high-value sellers to assess satisfaction and growth plans

Lead field seller acquisition programs — trade visits, merchant meets, market walkthroughs in target Kerala cities
● Co-lead the Zlash Market pop-up events (with the marketing team) as the seller-side point of contact

● Act as the voice of the seller inside Zlash — translate ground-level seller friction into actionable product insights

● Track competitor seller tools and report relevant gaps or opportunities to leadership

REQUIRED QUALIFICATIONS

● Bachelor's degree in Business, Marketing, Commerce, or related field (MBA preferred but not mandatory)

● 3–6 years of experience in B2B sales, business development, or marketplace seller management

● Proven track record of independently closing commercial accounts — verifiable with targets and actual numbers

● Prior experience in a startup, marketplace (Meesho, Flipkart seller team, Amazon seller acquisition), or SaaS sales environment is a strong advantage

● Malayalam fluency mandatory; English business communication proficiency required; Hindi is an advantage

AI TOOL - Nice to have

● HubSpot AI, Zoho Zia — for pipeline scoring, follow-up automation, email drafting CRM with AI features

● Apollo.io, Clay — for lead enrichment, company research, personalized outreach at scale AI prospecting tools

● Otter.ai, Fireflies.ai — for auto-transcription, action item extraction from sales calls Meeting & call AI

● Claude, Gamma.app — for fast, high-quality seller proposal and presentation drafting Proposal & deck AI

● Instantly.ai, Smartlead — for personalized follow-up sequence automation AI-assisted email outreach

Work Location: In person