INFOPARK

Junior Software Developer (.NET & JavaScript Frameworks)

We are seeking a motivated and passionate Junior Software Developer to join our innovative development team. In this role, you will assist in the development and maintenance of web and mobile applications while working closely under the guidance of senior engineers. This is a fantastic opportunity for growth-oriented developers to sharpen their skills in a collaborative, professional environment.

Key Responsibilities:
• Code Contribution: Write clean, maintainable, and efficient code using C# / .NET Core for backend services.
• UI Development: Assist in building user-facing features using modern JavaScript frameworks like Angular, AngularJS, or React.
• Database Support: Help design and manage SQL Server databases, including writing and optimizing queries.
• Testing & Debugging: Identify, troubleshoot, and fix bugs to ensure the performance and reliability of applications.
• Collaboration: Participate in team meetings, code reviews, and sprint planning to understand project requirements and standards.
• Documentation: Assist in maintaining technical documentation for new features and system updates.

Required Skills & Qualifications:
• Core Logic: Strong understanding of Object-Oriented Programming (OOP) principles using C#.
• Web Fundamentals: Proficiency in HTML5, CSS3, and JavaScript.
• Framework Exposure: Basic hands-on experience or academic projects using AngularJS, Angular, or React.
• Database Basics: Knowledge of SQL Server and the ability to write basic CRUD operations and joins.
• Soft Skills: Excellent problem-solving skills and a proactive "eager-to-learn" mindset.
• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).

Nice to Have (Optional):
• Familiarity with version control systems like Git.
• Exposure to reporting tools (e.g., SSRS, Power BI).
• Understanding of Agile/Scrum methodologies.

📩 Interested candidates can send their resumes to below mail ID
🗓 Application Deadline: 05-03-2026
🌍 Location: Kochi

Support Engineer

Role Overview
________________

The Support Engineer will act as the first line of technical support for Eduegate.com’s ERP modules and mobile applications.
This role focuses on troubleshooting, customer assistance, and ensuring smooth onboarding and daily operations for schools, universities, and educational institutions using Eduegate.com’s solutions.

Core Responsibilities
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• Provide technical support for ERP modules (Academics, Fleet, HR, Finance, Inventory, etc.)
• Troubleshoot and resolve customer-reported issues across portals and mobile apps
• Assist with installation, configuration, and account setup for ERP solutions
• Perform root cause analysis and escalate complex issues to DevOps/Development teams
• Document solutions and create user-friendly guides, FAQs, and training materials
• Support deployment and updates for web portals and mobile applications (Android/iOS)
• Ensure compliance with service-level agreements (SLAs) and maintain customer satisfaction
• Collaborate with product and development teams to improve ERP usability and performance
• Provide training and onboarding sessions for school/university staff

Key Skills
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• Strong communication and problem-solving abilities
• Knowledge of ERP workflows and educational institution processes
• Familiarity with SQL, APIs, and system logs for troubleshooting
• Experience with Windows and Linux environments
• Understanding of mobile app deployment and updates (Android/iOS)
• Ability to work under pressure and manage multiple support requests
• Customer-centric mindset with a focus on service excellence

Qualifications
_________________

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 1–3 years of experience in technical support, ERP systems, or enterprise applications
• Hands-on experience with educational ERP solutions preferred
• Knowledge of mobile app support and publishing processes (Android/iOS) is a plus
• Strong interpersonal and documentation skills

KPIs (Key Performance Indicators)
______________________________________

• Average response and resolution time for support tickets
• Customer satisfaction scores (CSAT/NPS)
• Accuracy and completeness of documentation and knowledge base articles
• Successful onboarding and training sessions delivered
• Reduction in recurring issues through proactive support and root cause analysis

Role in Eduegate.com
_________________________

• Acts as the first line of support for ERP modules (Academics, Fleet, HR, Finance, Inventory, etc.)
• Ensures smooth onboarding and training for school/university staff
• Provides ongoing technical support for both web portals and mobile apps
• Assists with publishing and updating mobile applications on Android and iOS platforms
• Collaborates with DevOps and development teams to ensure seamless ERP operations

Position: Support Engineer
Location: Kochi
Department: Technology / ERP Solutions
Reports To: Head of Support / CTO
Product Website: www.eduegate.com
Company Website: www.softopsolutions.com

Interested candidates can send their resumes to below mail ID

DevOps Engineer

Role Overview
________________

The DevOps Engineer will be responsible for ensuring smooth deployment, scalability, and reliability of Eduegate.com’s ERP modules and mobile applications. This role bridges development and operations, focusing on automation, infrastructure management, and continuous delivery across both web portals and mobile platforms (Android/iOS).

Core Responsibilities
_________________________

• Automate CI/CD pipelines for faster, reliable deployments
• Manage cloud infrastructure (Azure, AWS, GCP)
• Monitor system performance and ensure scalability across ERP modules
• Implement security, compliance, and backup strategies
• Collaborate with developers and IT operations to streamline workflows
• Optimize deployments using AI-driven automation and predictive scaling
• Ensure robust Linux and Windows-based server deployments
• Oversee deployment for both ERP portals and mobile applications
• Manage publishing of mobile apps on Android (Google Play) and iOS (Apple App Store), ensuring compliance with store guidelines
• Maintain uptime and scalability for school/university portals and mobile apps
• Automate updates and patches for compliance-driven features

Key Skills
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• Scripting (Python, Bash, PowerShell)
• Containerization (Docker, Kubernetes)
• Cloud services management (Azure, AWS, GCP)
• Strong troubleshooting and monitoring (Prometheus, Grafana)
• Linux administration and shell scripting
• Windows Server management and automation
• AI-based deployment orchestration and monitoring tools
• Knowledge of mobile app deployment and publishing (Android/iOS)

Qualifications
_________________

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 1–3 years of experience in DevOps, cloud infrastructure, or system administration
• Hands-on experience with ERP or large-scale enterprise applications preferred
• Experience with mobile app deployment pipelines (Android/iOS) is a strong plus
• Strong problem-solving and communication skills

KPIs (Key Performance Indicators)
______________________________________

• Deployment success rate (zero-downtime releases)
• System uptime and reliability (99.9% availability target)
• Speed and efficiency of CI/CD pipeline execution
• Compliance with security and data protection standards
• Successful publishing and updates of mobile apps on Android/iOS stores
• Reduction in manual intervention through automation

Role in Eduegate.com
_________________________

• Ensures ERP modules (Academics, Fleet, HR, Finance, Inventory, etc.) are deployed smoothly
• Maintains uptime and scalability for school/university portals
• Automates updates and patches for compliance-driven features
• Leverages AI-based deployment strategies to reduce downtime and optimize resource usage
• Strengthens ERP infrastructure with Linux and Windows-based stability and performance tuning
• Oversees deployment for portals and mobile apps, ensuring seamless integration
• Publishes and maintains mobile apps on Android and iOS platforms

Position: DevOps Engineer
Location: India, Kerala
Department: Technology / ERP Solutions
Reports To: Head of IT / CTO
Product Website: www.eduegate.com
Company Website: www.softopsolutions.com

Interested candidates can send their resumes to below mail ID