Pre-sales Business Analyst (1-3 years exp)
Job Title : Pre-sales Business Analyst (1-3 years exp)
Company Name : NewAgeSys IT, (a division of NewAgeSys)
Location : Carnival Infopark, Phase 2 , Kakkanad, Ernakulam
Job Type : Onsite
Shift Timing : 2PM - 11 PM
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About the company
NewAgeSysIT , a division of NewAgeSys, Inc. established in 1994, based at New Jersey, specializes in mobile app development and consulting, helping clients maximize the reach and effectiveness of their business by leveraging the latest technology. Being a full service mobile and web development firm, NewAgeSMB focuses on servicing clients across North America, UK, Europe, Middle East, Singapore and Australia. We accomplish this by creating a long-term relationship with our clients, from brainstorming the initial idea, strategizing the project plan, building and deploying cost effective solutions with a solid foundation of support and maintenance.
About the Job
We are hiring a client-facing Pre-Sales Business Analyst to support sales and solution consulting activities. The role focuses on conducting product demonstrations, engaging with prospects, understanding their business processes, gathering requirements, and identifying customization needs. You will translate client discussions into structured documentation for technical and delivery teams while supporting proposal and scope definition activities.
Key Responsibilities
* Conduct product demos and solution walkthroughs for clients and prospects
* Clearly explain platform features, workflows, and business value
* Engage in discovery calls to understand client processes and pain points
* Gather, analyze, and document functional and non-functional requirements
* Identify gaps, customization needs, and improvement opportunities
* Recommend suitable workflows and solution approaches based on client needs
* Participate in pre-sales discussions and requirement analysis sessions
* Prepare requirement documents, user stories, workflows, and functional notes
* Support scope definition, MVP planning, and feature breakdown
* Coordinate with technical teams for feasibility checks and effort estimation
* Contribute to proposal preparation with scope, assumptions, and requirements
* Maintain documentation of client interactions and requirements
* Support ongoing client communication during the pre-sales phase
Pre-Sales Business Analyst – Qualifications & Skills
* Bachelor’s degree in Business Administration, Information Technology, Computer Science, or related field
* Experience in Business Analysis, Pre-Sales, or Software Consulting roles
* Strong skills in product presentations and software demonstrations
* Excellent communication and client-facing interaction abilities
* Strong requirement gathering, analysis, and documentation skills
* Ability to quickly understand business workflows and operational processes
* Experience in scope definition, effort estimation, and proposal support activities
* Basic understanding of web applications, mobile applications, SaaS platforms, and software development lifecycle
* Strong analytical thinking and problem-solving skills
* Experience working with US or international clients is preferred
* Exposure to software service companies or SaaS-based environments
* Familiarity with domains like AI, automation, ERP, CRM, or business management platforms is an added advantage
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