Job Opportunities

Operations Manager/Lead

KOGLAND is a subsidiary of Fingent Corporation and located inside Carnival Info-Park, Kochi and is one of India's fastest growing B2B online marketplace, exclusively for healthcare providers. We are the result of inspiration from a team of technology & medical professionals who understands the healthcare industry, its challenges, and gaps. Our expertise thereby allows us to align technology with specific challenges while fulfilling critical gaps.

KOGLAND is a start-up offering a B2B online marketplace platform connecting medical consumable & devices distributors and manufacturers with healthcare providers i.e., hospitals, clinics, etc. We are a healthcare provider’s preferred one-stop online surgical store for all their medical & healthcare supply requirements.

Skill Sets Required:

- Minimum 5+ years of operational experience in warehouse management,logistics, supply chain, e-commerce, retail, healthcare, or related operational environments.
- Bachelor’s degree in Operations, Commerce, Management, or related field.
- Strong knowledge of inventory management, dispatch management, and order processing.
- Good understanding of finance processes, invoicing, returns handling, Credit Notes, Debit Notes, and GST.
- Familiarity with ERP systems and operational software/tools.
- Strong leadership and team handling capabilities.
- Good communication and coordination skills.
- Ability to multitask and manage operations under pressure.
- Strong problem-solving and organizational skills.

Roles & Responsibilities:

- Manage end-to-end day-to-day operations including order processing,dispatch activities, and delivery coordination.
- Supervise in-warding of stock/materials and ensure accurate inventory updates.
- Maintain inventory records and ensure proper stock reconciliation.
- Oversee packaging operations and ensure timely and accurate order fulfilment.
- Ensure proper tracking of dispatched orders and coordinate with logistics/courier partners to ensure timely delivery.
- Monitor pending shipments, delivery exceptions, RTOs, and operational escalations for smooth customer fulfillment.
- Maintain operational documents, invoices, and related records systematically.
- Coordinate and manage operations across multiple locations/warehouses.
- Lead and manage operational teams, ensuring smooth workflow and productivity.
- Monitor operational efficiency and implement process improvements wherever required.
- Coordinate and manage operations across multiple locations/warehouses.
- Coordinate with finance and accounts teams for:
o Returns processing
o Invoice modifications/corrections
o Basic GST-related understanding and compliance
- Comfortable working with ERP and operational systems for inventory management, stock reconciliation, invoicing, Credit Notes (CN), Debit Notes (DN), returns processing, and day-to-day operational coordination.
- Coordinate with internal teams to implement operational changes and improve process efficiency through system enhancements.
- Ensure adherence to company SOPs, compliance standards, and operational timelines.
- Generate and maintain operational reports and MIS as required.

More Information:

Experience : 5 - 10 Years