Job Opportunities

Customer Relationship Manager (CRM)

Location: Infopark Phase 1, Kochi
Employment Type: Full-time
Experience Required: Minimum 3–5 Years
Eligibility: Female Candidates Only

🔹 Job Description
MashupTech is looking for an experienced and customer-focused Customer Relationship Manager (Female) to manage and nurture long-term relationships with domestic and international clients. The role requires strong communication skills, professionalism, and the ability to independently handle client interactions.

🔹 Key Responsibilities
Serve as the primary point of contact for assigned clients
Manage client communication via calls, emails, WhatsApp, and virtual meetings
Build and maintain strong, long-term customer relationships
Understand client needs and coordinate with internal technical teams
Ensure smooth onboarding and ongoing client support
Handle client concerns, feedback, and escalations professionally
Maintain accurate client records and prepare periodic reports

🔹 Required Skills & Qualifications
Minimum 3–5 years of experience in Customer Relationship Management
Experience in handling international or premium clients
Excellent English communication skills (verbal & written)
Strong interpersonal and relationship-building skills
Ability to multitask and manage multiple clients efficiently
Experience in IT services / software industry is an added advantage

🔹 Candidate Eligibility
✅ This position is strictly open to FEMALE candidates only
Prior experience with overseas clients (Middle East, Europe, US) is a plus
Professional, confident, and customer-centric personality

🔹 What We Offer
Competitive salary based on experience
Performance-based incentives
Career growth opportunities
Supportive and professional work culture
Exposure to international clients and projects

📩 How to Apply
Interested female candidates only can send their resume to:
📧 career@mashuptech.in

Email Subject: Application – Customer Relationship Manager