Job Opportunities

Operation Executive - Brand Onboarding & Operations Specialist

Job Summary

YOUGotaGift is looking for an experienced and organized Brand Onboarding & Operations
Specialist to support the efficient setup and management of our merchant partners.
With a keen attention to detail, the Specialist will be able to assist in daily activities of the
Partnership Team, including but not limited to managing brand setup trackers,
coordinating go-live activities, and ensuring contractual documentation is managed, to
ensure smooth business operations.

Main Responsibilities

Brand Onboarding & Content Management
- Prepare marketing collateral and manage preview links for new brands.
- Conduct QC and testing, coordinate go-live activities, and upload store locations.
- Update brand content, commission details, integrations, and gift card images.
- Handle Arabic translations and maintain translation trackers.

Internal Operations & Compliance
- Assist in managing contract renewals and addendums and manage payment term
updates.
- Manage the duplication of brands and brand changes (denomination, validity,
commission updates).
- Maintain all brand setup, go-live, and legal documentation trackers.

Merchant Operations
- Support in managing relationships with new & existing merchants, which includes
updating content, and actioning other requirements from the merchants.
- Tracking and Escalating all required action points for timely resolution.

Requirements
- Bachelor’s degree in any field.
- 1 to 2 years of work experience in operations, data analysis, and corporate legal
experience.
- Excellent spoken and written English and communication skills.
- Proficiency in MS Excel and PowerPoint.
- High level of attention to detail and time management.

You Can Have
- A cool, tech-focused environment
- Best devices to work with. Eg: Mac
- Best Medical Insurance
- Competitive salary, Never an issue for the right candidate


Location
Kochi/Kozhikode, Kerala

YOUGotaGift Pvt Ltd is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.