Job Opportunities

Senior IT Consultant

Job Purpose:
Provide support for daily IT operations, including infrastructure management and advanced technical areas.

Duties & Responsibilities:
Primary:
• Provide technical support for various IT systems, including Active Directory, Google Workspace, Office 365 and PBX systems.
• Manage and troubleshoot firewalls and network security issues.
• Assist in the implementation and administration of IT service management processes.
• Handle escalations and resolve complex technical issues in a timely manner.
• Collaborate with clients to understand their IT needs and provide tailored solutions.
• Conduct training sessions IT systems and best practices.

Secondary:
• Collaborate with clients to understand their IT needs and provide tailored solutions.
• Conduct training sessions IT systems and best practices.

Qualification:
• Bachelor’s degree in IT, Computer Science, or a related field.
• Relevant certifications (e.g., ITIL, CompTIA, Microsoft) are a plus.

Experience:
5-8 Years

Skills :

Must Have Skills:

• Strong knowledge of Active Directory, Google Workspace, Office 365 administration and PBX systems
• Experience with firewalls and network security.
• Proven problem-solving skills and the ability to handle escalations effectively.

Job Location: Info-park, Phase -2, Kakkanad