INFOPARK

AD - Risk & Compliance - Ind

Job Summary
This role will be responsible for end-to-end ownership of all Risk & Compliance engagements for clients. This is a leadership role that will report to the AVP – Digital Assurance, and work closely with global delivery leaders, senior practice heads, and cross-functional teams such as Sales, Pre-Sales, and Account Management.
The role will lead a dedicated delivery team and will be instrumental in maintaining and improving a robust, scalable delivery framework aligned with global standards including efficient processes, ensuring compliance with relevant regulatory frameworks, maintaining high service quality, and proactively identifying opportunities to improve delivery effectiveness and margins. The role will shape strategy and lead both advisory and implementation engagements for clients.
Beyond operational excellence, the role demands strong client engagement capabilities. The role will act as a senior representative in front of clients, responsible not only for delivery satisfaction but also for building long-term relationships, gathering market intelligence, and identifying upsell/cross-sell opportunities during and post-delivery.
This is a high-impact role requiring a blend of technical expertise in cybersecurity frameworks, strong leadership and operational management skills, and the ability to deliver business outcomes in a fast-evolving and competitive landscape. The ideal candidate will be a certified ISO Lead Auditor with a proven track record in managing and scaling delivery teams in the cybersecurity domain.

Key Responsibilities, Deliverables / Outcomes
1. Revenue
• Identify market needs and design service offerings to address them.
• Help in business development efforts— by providing timely efforts for proposals, help in RFP responses, pre sales engagement with potential clients.
• Identify and influence upsell opportunities during delivery lifecycle through strong client relationships.
2. Client Engagement & Advisory Delivery
• Serve as a senior point of contact for India clients to review engagement performance, gather feedback, and understand evolving needs.
• Lead monthly/quarterly delivery reviews and maintain strong working relationships with client stakeholders.
• Actively seek and document client feedback for internal process improvements and innovation.
• Deliver tailored, value-driven solutions while managing expectations, timelines, and budgets effectively.
• Engage in Client Meetings & Interactions to identity New prospects, relationship building & gathering market intelligence and feedback on services provided.
• By demonstrating service excellence and delivery effectiveness, support renewal discussions.
3. Practice Delivery
• Own delivery governance and accountability for all Risk & Compliance engagements.
• Establish delivery processes in alignment with global delivery standards.
• Document Delivery frameworks, documents, tools, and methodologies to enhance consistency and excellence.
• Track delivery metrics: on-time completion, CSAT/NPS, quality, and effort variances.
• Ensure adoption and compliance with relevant cybersecurity standards and frameworks
• Identify and implement means to reduce and streamline efforts using technology.
• Use insights to drive continuous service improvement and connect performance to strategic outcomes
4. Leadership & Capability Development
• Build, mentor, and manage the Delivery Team
• Define the team’s short- and long-term objectives aligned with organization’s growth strategy.
• Ensure knowledge-sharing, training alignment, and unified service methodology.
• Innovate service offerings and develop intellectual capital—thought leadership content, whitepaper, blogs, case studies, best practices, and methodologies.
• Ensuring skill enhancement within the function by adding more certifications among the team members.
5. Operations Management
• Implement and manage delivery dashboards, MIS, and reporting tools to track performance and resource utilization.
• Optimize resource allocation across engagements to improve delivery efficiency and gross margins.
• Performance tracking using Balanced Scorecard that tracks key metrics like new business wins, client satisfaction (e.g., NPS), delivery timelines, and team learning & growth.
• Timely adherence to PMS initiatives like Timesheet, Bi-Weekly reviews etc
6. Stakeholder Management & Market Expansion
• Build trusted relationships with client leadership and internal executive stakeholders.
• Partner with internal functions (e.g., sales, marketing) to drive cross-selling and define new markets or clients.

Key Skills
• Cybersecurity & Compliance Expertise – Deep understanding of standards and frameworks such as ISO 27001, NIST, and DPDPA. CISSP Certification is Mandatory. CISM or CISAB Certification is mandatory.
• Project & Program Management – Proven ability to lead complex cybersecurity projects with multiple stakeholders and high service-level expectations.
• Delivery Governance & Process Design – Experience in building delivery frameworks, SOPs, and quality assurance mechanisms tailored to regional markets.
• Team Building & Capability Development – Skilled in hiring, mentoring, and driving certification and career growth for delivery professionals.
• Conceptual Knowledge - Working knowledge data classification frameworks & concepts, cloud security concepts and cloud platforms, Network Defense concepts & tools

Key Competencies
• Judgment/Decision Making
• Organization/Planning
• Assertiveness
• Motivational Ability
• Accountability

Key Accounts Executive

Job Summary

We are a rapidly scaling global cybersecurity company securing the digital future of enterprises, mission-critical industries, and fast-growing digital businesses. Our solutions protect identities, data, and infrastructure across hybrid and multi-cloud environments. As we expand our footprint, we are looking for a driven, strategic, and customer-obsessed Key Accounts Manager (KAM) to strengthen our enterprise relationships and accelerate growth in the region
As a Key Accounts Manager, you will acquire,own and grow relationships with some of enterprise customers. You will act as the trusted advisor to CXOs and security leaders, ensuring our solutions deliver maximum business value while identifying new revenue opportunities.

Key Responsibilities, Deliverables / Outcomes
Account Management & Business Development
Develop and execute account strategies for assigned major enterprise clients.
Identify new business opportunities within existing and prospective accounts.
Manage the end-to-end sales cycle: prospecting, opportunity qualification, proposal, negotiation, and closure.
Ensure timely renewals, expansions, and cross-sell/upsell initiatives.
Maintain strong understanding of customer business environments, challenges, and transformation priorities.
Customer Engagement & Relationship Building
Build long-term, trusted relationships with key stakeholders — CXOs, CISOs, CIOs, and decision-makers.
Conduct business reviews and solution presentations demonstrating ROI and business impact.
Act as the single point of contact for customer escalations and service coordination.
Drive customer satisfaction and retention through proactive engagement.
Internal Collaboration

Work closely with solution architects, delivery, and product teams to create customized cybersecurity solutions.
Collaborate with marketing for account-based campaigns, thought leadership events, and demand generation.
Coordinate with channel partners, system integrators, and OEMs to maximize account coverage.
Market & Industry Insight

Stay updated on emerging cybersecurity trends, technologies, and threat landscapes.
Track competitor activity and provide insights for strategic account planning.
Leverage market intelligence to position company solutions effectively and identify white-space opportunities.

Key Skills

1.Business Development Skills
Prospecting and lead generation
Pipeline building and opportunity qualification
Understanding of sales cycles and deal progression
2. Strategic Account Management
Account planning and account mapping
Stakeholder identification and engagement
Ability to develop long-term customer relationships
3. Consultative Selling
Ability to understand customer business challenges
Solution positioning and value articulation
ROI and business impact presentation
4. Communication & Presentation Skills
Executive-level communication (written & verbal)
Storytelling and pitch delivery
Strong negotiation and persuasion skills
5. Analytical & Research Skills
Market intelligence and competitive analysis
Understanding customer industry trends
Ability to evaluate customer needs and align solutions
6. Tech Orientation
Interest/aptitude in cybersecurity concepts
Understanding digital transformation trends
Ability to translate technical solutions into business outcomes
7. Collaboration & Cross-Functional Working
Working with pre-sales, delivery, marketing, and product teams
Coordinating with channel partners/system integrators

Key Competencies
• Customer Centricity – Understands customer goals and tailors solutions accordingly
• Strategic Thinking – Aligns account plans with customer business strategy
• Influencing Skills – Builds trust and credibility with CXO-level executives
• Collaboration – Works effectively with cross-functional and global teams
• Learning Agility – Quickly assimilates new knowledge, feedback, and technologies
• Result Orientation – Demonstrates accountability for outcomes and performance

ISMS Auditor & GRC Support Analyst

We are seeking a skilled ISMS Auditor-cum-GRC Support professional to plan, execute, and support Information Security and IT audits aligned with ISO 27001 standards. The role involves assessing security controls, identifying risks, and providing actionable recommendations to strengthen the organization’s security posture.
Key Responsibilities
Plan and execute ISMS audits in accordance with ISO 27001 standards.
Develop audit schedules and ensure timely completion of audit activities.
Conduct opening and closing meetings with stakeholders.
Prepare audit plans, checklists, and comprehensive audit reports.
Document audit findings, non-conformities, and recommendations.
Key Deliverables / Outcomes
End-to-end execution of IT/IS audits (planning, fieldwork, and reporting).
Support IT/IS assurance and advisory engagements.
Evaluate design and effectiveness of IT controls and security frameworks.
Perform security assessments across:
User Access Management
Network Security
OS & Application Security
Encryption
Backup & Recovery
Disaster Recovery
Security Awareness & Training
Required Skills
Bachelor’s degree in Science or Engineering.
ISO 27001:2022 Lead Auditor / Implementor certification.
Preferred certifications: CISA, CISM, CISSP.
Key Competencies
3–5 years of experience in information/cybersecurity.
Strong knowledge of network, information, and cloud security.
Good understanding of ISO 27001 standards and documentation.
Familiarity with frameworks such as RBI CSF and NIST CSF.
Knowledge of IT infrastructure and security audits.
Basic understanding of:
Networking concepts
Operating systems
Endpoint and security devices
Awareness of business continuity frameworks.
Exposure to compliance standards like PCI DSS, HIPAA, etc.
Strong written and verbal communication skills.
Self-driven learner with updated knowledge of latest threats and vulnerabilities

Business Development Manger

Job Summary

We are seeking a results-driven Account Executive with expertise in selling cybersecurity services in the USA market. The ideal candidate will have a strong track record in sales, particularly within the IT or cybersecurity sectors, and possess a deep technical knowledge of cybersecurity solutions. The ideal candidate should possess good experience in remote selling of IT or cybersecurity services and solutions to the designated geographies. Key responsibilities include building and managing client relationships, achieving sales targets, and developing strategic plans to drive business growth. Essential skills include client-centric sales, technical proficiency, strategic planning, and up-to-date industry insight. The role requires excellent presentation and communication skills and the ability to stay current with cybersecurity trends and innovations.

Key Responsibilities, Deliverables / Outcomes
• Account Management: Maintain and nurture relationships with existing clients and generate/increase revenue from them through upselling or cross-selling.
• Tailor Solutions to Client Needs: Assess and understand clients' cybersecurity needs and challenges to recommend customized solutions that effectively address their requirements.
• Achieve and Exceed Sales Targets: Drive sales performance by actively promoting and selling cybersecurity services, aiming to meet and surpass assigned sales targets.
• Account Creation: Identify potential clients with strong potential and generate sales from them.
• Develop and Execute Sales Strategies: Create and implement effective strategies to grow market share and expand the client base.
• Conduct Client Presentations: Prepare and deliver persuasive presentations and proposals to prospective clients, demonstrating the value and benefits of our cybersecurity solutions.
• Knowledge Updation: Have a considerable understanding of the services offered and effectively communicate them to clients. Stay updated on industry trends, competitor offerings, and emerging threats in the market.
• Reporting: Prepare regular sales reports and forecasts for management in company CRM tool. Update all sales activities in company CRM tool.

Key Skills
1. Sales planning - Ability to develop and execute sales plans to penetrate markets and maximize revenue.
2. Sales Skills – Proficiency in understanding customer needs and offering solutions that provide value, using a consultative approach to sales.
3. Relationship Management - Nurture and establish relationships with key customer stakeholders, especially C-Levels, to build trust, uncover requirements, and propose effective solutions.
4. Technical Knowledge – A solid understanding of cybersecurity, digital transformation, and the technical aspects of managed security solutions and services.
5. Exhibit an entrepreneurial mindset, taking ownership of your client portfolio and driving innovative solutions to meet their cybersecurity needs.

Key Competencies
1. Customer Focus
2. Communication & Presentation Skills – Excellent verbal and written communication skills, along with the ability to prepare and deliver persuasive formal presentations to senior management.
3. Persuasion & Negotiation
4. Result Oriented
5. Forecasting and Analytics: Competence in managing sales forecasts with accuracy and using data analytics to drive sales