INFOPARK

System Administrator

Job Title: System Administrator
Job Code: CUB/2026/SSE/011
Experience: 4-6yrs
Job Location: Infopark, Kochi

Why Join Us?
Innovative Environment: Join a forward-thinking company that encourages creativity and problem-solving.
Career Growth: Opportunities for professional development and career advancement.
Collaborative Culture: Work in a team-oriented environment where your contributions are valued.
Competitive Compensation: Attractive salary package and performance-based incentives.

Role Overview
We are seeking an experienced System & Network Administrator with hands-on expertise in managing enterprise IT infrastructure, networks, servers, end-user systems, and security. The ideal candidate should have strong expertise in Linux (Ubuntu), Windows, and macOS administration, network configuration and troubleshooting, hardware maintenance, virtualization, backup management, and IT security. Additionally, the candidate should possess basic to intermediate AI proficiency, with the ability to leverage AI-powered tools for IT operations, automation, monitoring, troubleshooting, and productivity enhancement.
The candidate will be responsible for maintaining the organization's IT infrastructure, ensuring system availability, security, performance, and providing technical support to employees.

Key Responsibilities

Network Administration
Configure, manage, and troubleshoot LAN, WAN, VLAN, VPN, Wi-Fi, and internet connectivity
Manage network devices including routers, switches, firewalls, and access points
Monitor network performance and optimize bandwidth utilization
Implement and maintain network security policies and access controls
Configure and maintain VPN solutions for remote access
Troubleshoot network outages, latency issues, and connectivity problems
System Administration
Install, configure, monitor, and maintain:
Ubuntu/Linux Machines and Servers
Windows Machines, Servers, and Workstations
macOS Systems
Perform system upgrades, patch management, and security hardening.
Configure and maintain user accounts, permissions, and access controls.
Monitor system performance and capacity planning.
Implement and maintain backup and disaster recovery solutions.
Manage virtualization environments such as VMware, Proxmox, or similar platforms.
Hardware & End User Support
Diagnose and resolve hardware issues related to:
Laptops
Desktops
Servers
Printers
Network Devices
Coordinate hardware procurement, installation, upgrades, and replacements.
Maintain IT asset inventory and lifecycle management.
Provide technical support to employees for hardware and software-related issues.
Security & Compliance
Implement endpoint security, antivirus, and vulnerability management.
Conduct periodic security audits and system health checks.
Manage MFA, SSO, VPN, and access control mechanisms.
Ensure compliance with organizational security policies and industry best practices.
Monitor security incidents and coordinate remediation activities.
Monitoring
Implement and maintain monitoring tools such as:
Grafana
Prometheus
AI-Driven IT Operations & Automation
Utilize AI-powered tools (e.g., Copilot, ChatGPT, automation platforms) to enhance IT operations and troubleshooting
Automate routine system administration tasks using scripts and AI-assisted workflows
Leverage AI for log analysis, anomaly detection, and predictive maintenance
Use AI tools for faster root cause analysis and documentation
Stay updated with emerging AI technologies relevant to system administration and IT operations

Required Skills

Operating Systems
Ubuntu/Linux Administration
Windows Administration
macOS Administration
Networking
TCP/IP, DNS, DHCP
VPN, VLAN
Routing & Switching
Firewall Management
Network Security
Hardware
Laptop/Desktop Troubleshooting
Server Maintenance
Hardware Diagnostics
IT Asset Management
Cloud & Virtualization
VMware / Proxmox
Security
MFA & SSO Configuration
Endpoint Security
Vulnerability Management
Backup & Disaster Recovery
AI Proficiency
Familiarity with AI tools for IT automation and support
Basic scripting and automation (Shell/Python preferred)
Experience using AI for troubleshooting, documentation, or monitoring
Understanding of AI-assisted productivity tools in IT operations

Qualifications

Diploma Computer Science/ Electronics & Communication/ Information Technology or a related field
Hands-on experience in System & Network Administration
Relevant certifications are an advantage:
CCNA / CCNP
RHCSA / RHCE
Microsoft Certifications
Exposure to AI/automation tools in IT environments is an added advantage

AI Solutions Engineer

Job Title: AI Solutions Engineer
Job Code: CJD1228
Experience: 7+ years
Job Location: Infopark, Kochi

Why Join Us?
Innovative Environment: Join a forward-thinking company that encourages creativity and problem-solving.
Career Growth: Opportunities for professional development and career advancement.
Collaborative Culture: Work in a team-oriented environment where your contributions are valued.
Competitive Compensation: Attractive salary package and performance-based incentives.
Role Overview
An experienced and innovative AI Solutions Engineer to design, develop, and deploy scalable AI/ML solutions that address business challenges - the ideal candidate bridges the gap between data science, software engineering, and business needs, translating requirements into production-ready intelligent systems.

Key Responsibilities
Design, build, and deploy AI/ML models and solutions in production environments
Collaborate with stakeholders to understand business requirements and translate them into AI-driven solutions
Develop end-to-end pipelines including data ingestion, preprocessing, model training, evaluation, and deployment
Integrate AI capabilities into existing applications using APIs, microservices, and cloud platforms
Optimize model performance, scalability, and cost efficiency
Monitor deployed models, ensuring reliability, accuracy, and continuous improvement
Work closely with data scientists, software engineers, and DevOps teams
Stay up to date with advancements in AI/ML technologies and recommend best practices
Build documentation, reusable components, and solution architectures
Required Skills
Strong understanding of machine learning, deep learning, and AI concepts
Proficiency in Python (TensorFlow, PyTorch, Scikit-learn)
Experience with LLMs, NLP, Computer Vision, or Generative AI
Knowledge of data engineering (ETL pipelines, SQL, Spark, etc.)
Experience with cloud platforms (Azure, AWS, or GCP) and ML services
Familiarity with MLOps tools (MLflow, Kubeflow, Docker, Kubernetes)
Experience building REST APIs and microservices
Understanding of version control (Git) and CI/CD pipelines
Soft Skills
Excellent communication and teamwork abilities.
Strong problem-solving and analytical skills.
Ability to work in cross-functional teams.
Ability to translate complex technical concepts into business value
Qualifications
Bachelor’s degree in Computer Science, AI, Data Science, or related field

Lead Generation Executive

Job Title: Lead Generation Executive

Job Code: CUB/2026/SSE/006

Experience: 0-2 yrs

Job Location: Infopark, Kochi

Why Join Us?

Innovative Environment: Join a forward-thinking company that encourages creativity and problem-solving
Career Growth: Opportunities for professional development and career advancement
Collaborative Culture: Work in a team-oriented environment where your contributions are valued
Competitive Compensation: Attractive salary package and performance-based incentives
Key Responsibilities

Conduct comprehensive research to identify and target potential business leads in the IT and technology services sector
Utilize advanced lead generation tools such as LinkedIn, Apollo, ZoomInfo, and other professional networking platforms
Develop and execute targeted lead generation strategies
Qualify leads based on predefined criteria and company targeting parameters
Prepare and send personalized outreach emails and communication
Maintain accurate and detailed records of lead generation activities in the company's CRM system
Collaborate closely with sales and marketing teams to ensure seamless lead handoff and follow-up
Track and report on lead generation metrics and performance
Continuously refine and improve lead generation processes and techniques
Assist in creating targeted lead lists and segmentation strategies
Job Requirements

Required Skills
Exceptional research skills and proficiency in using professional lead generation tools
Demonstrated ability to identify and qualify potential business leads
Excellent communication skills, both written and verbal
Strong E-Mail writing and communication capabilities
Ability to work independently and as part of a collaborative team
Self-motivated with a proactive and target-driven approach
Technical Skills
Advanced proficiency in lead generation tools (LinkedIn, Apollo, ZoomInfo)
Familiarity with CRM platforms (preferred)
Strong digital research capabilities
Proficiency in Microsoft Office Suite and Google Workspace
Basic understanding of sales and marketing processes
Professional Attributes
Detail-oriented with strong organizational skills
Ability to work in a fast-paced, dynamic environment
Excellent time management and prioritization skills
Resilient and persistent in pursuit of lead generation targets
Strong analytical and problem-solving capabilities
Performance Expectations
Meet or exceed monthly lead generation targets
Maintain high-quality lead qualification standards
Continuously improve lead generation techniques and strategies
Provide regular reports and insights on lead generation activities
Qualifications

Bachelor of Business Administration (BBA) degree preferred
Other relevant business or marketing degrees will be considered

Lead Network Automation Engineer

Job Title: Lead Network Automation Engineer
Job Code: CUB/2025/SSE/024
Experience: 10 – 12 yrs
Job Location: Infopark, Kochi

Why Join Us?
Innovative Environment: Join a forward-thinking company that encourages creativity and problem-solving
Career Growth: Opportunities for professional development and career advancement
Collaborative Culture: Work in a team-oriented environment where your contributions are valued
Competitive Compensation: Attractive salary package and performance-based incentives

Key Responsibilities
Lead end-to-end delivery of network automation and IaC initiatives across enterprise environments.
Design scalable automation solutions for network provisioning, configuration, policy enforcement, drift detection, and compliance reporting.
Develop and maintain Python-based automation frameworks, reusable libraries, utilities, and tooling (logging, validation, retries, reporting).
Build and standardize IaC patterns using Terraform and Ansible (modules, roles, collections, inventories).
Implement model-driven network automation using NETCONF and YANG (RESTCONF exposure is a plus).
Design Jinja template-driven configuration generation and enforce “golden configuration” standards.
Architect and build microservice-based network automation applications, including REST/gRPC APIs, async execution, idempotency, and retry strategies.
Expose automation workflows through secure APIs for provisioning, change execution, audits, and compliance checks.
Integrate automation workflows with CI/CD pipelines, including approvals, testing, validation, and rollback mechanisms.
Ensure all solutions meet security, auditability, and compliance requirements, preferably aligned with banking-grade practices.
Mentor engineers, conduct design and code reviews, and drive automation and engineering best practices across the team.
Required Skills
10–12+ years of experience in Networking / Infrastructure Engineering with a strong focus on automation.
Strong Python scripting expertise for network automation (API integrations, structured data, parsing, error handling, packaging).
Proven hands-on experience with Terraform and Ansible in production environments.
Practical experience with NETCONF and YANG for model-driven network automation.
Strong expertise in Jinja templating for configuration generation and standardization.
Hands-on experience designing and delivering microservice-based applications in the network or infrastructure domain.
Solid networking fundamentals (routing, switching, VLANs, VPNs, DNS/DHCP, load balancers, firewalls).
Strong Git practices and understanding of CI/CD pipelines for infrastructure and network changes.
Experience owning delivery or leading automation initiatives end-to-end.
Preferred Skills
Experience in banking or financial services projects, including change control, approvals, audit trails, and segregation of duties.
Exposure to multiple network vendor ecosystems (Cisco, Juniper, Arista, Palo Alto, Fortinet, F5, etc.).
Familiarity with RESTCONF, gNMI, streaming telemetry, and modern network observability patterns.
Experience deploying automation services using Docker and Kubernetes.
Knowledge of event-driven automation patterns using queues or streams (Kafka, RabbitMQ, SQS, etc.).
Familiarity with Source of Truth concepts and tools (IPAM, CMDB, inventory systems, configuration baselines).
Experience with secrets management and secure automation patterns (Vault, CyberArk, or similar).
Soft Skills
Strong ownership mindset with focus on delivery quality, reliability, and maintainability.
Ability to mentor and guide engineers, establish standards, and improve team velocity through reusable patterns.
Clear and confident communication with technical and non-technical stakeholders.
Ability to present solution options, trade-offs, and architectural decisions effectively.
Structured, detail-oriented, and security-conscious approach to engineering.
Qualifications
Bachelor’s degree in Engineering, Computer Science, or equivalent practical experience.
Networking certifications (CCNP, CCIE, JNCIP, or equivalent) are a plus but not mandatory.