INFOPARK

Functional Consultant-Microsoft Dynamics 365 Business Central

We are seeking an experienced Microsoft Dynamics 365 Business Central Functional Consultant with 5+ years of hands-on implementation and support experience. The ideal candidate will have strong functional knowledge across key Business Central modules, excellent client-facing skills, and the ability to translate business requirements into efficient ERP solutions.

Key Responsibilities
Implementation & Solution Design
Lead end-to-end implementation of Microsoft Dynamics 365 Business Central projects.
Conduct requirement gathering workshops, GAP-FIT analysis, and prepare functional design documents.
Configure Business Central modules to align with client business processes.
Design and document business workflows, customizations, and integrations.
Client Engagement & Delivery
Serve as the primary functional point of contact for clients throughout the project lifecycle.
Conduct user training, UAT coordination, and post-implementation support.
Work closely with technical teams for solution customization and extensions.

Modules Expertise (Preferred)
Finance (GL, AP, AR, FA, Cash/Bank)
Sales & Purchase
Inventory & Warehousing
Manufacturing (optional but preferred)
Project Management
Service Management (added advantage)
Documentation & Process Management
Prepare BRD, FDD, SOW, Test Scripts, and Training Manuals.
Ensure adherence to implementation methodologies (Agile/Waterfall).
Maintain accurate project records and provide timely status updates.
Support & Enhancements
Analyze client issues and provide functional resolutions.
Recommend process improvements and system optimizations.
Support version upgrades and migration activities.

Required Skills & Experience

5+ years of experience as a Functional Consultant in Dynamics NAV / Business Central.
Strong understanding of business processes across finance, supply chain, and operations.
Hands-on experience with Business Central configuration, workflows, and extensions.
Ability to perform GAP-FIT analysis, write functional specs, and coordinate with technical teams.
Excellent communication, presentation, and client-interaction skills.
Experience with AL extensions understanding (functional-level) is a plus.
Certifications in Dynamics 365 BC/NAV are an added advantage.

Preferred Qualifications

Bachelor’s degree in Commerce, Business Administration, Engineering, or related field.
Experience working in implementation partner environment.
Knowledge of Power BI, Power Automate, or related Microsoft ecosystem tools.
Soft Skills
Strong analytical and problem-solving skills.
Ability to manage multiple assignments and meet deadlines.
Team player with a customer-centric mindset.
Strong documentation and process discipline.

Pre Sales Consultant-Microsoft Dynamics 365 Business Central

We are seeking a highly skilled Presales Consultant – Microsoft Dynamics 365 Business Central with strong functional knowledge and excellent client engagement skills. In this role, you will support the sales team by delivering product demonstrations, preparing solution proposals, and translating client needs into compelling solution designs.

The ideal candidate has a solid background in Business Central (or NAV) across Finance, Supply Chain, and Operations, with significant experience in solutioning, presales presentations, and proposal preparation.

Key Responsibilities
1. Presales & Solution Consulting

Conduct product demonstrations, POCs, and workshops tailored to client requirements.
Lead requirement discovery sessions to understand business challenges and propose BC solutions.
Create high-quality solution blueprints, value propositions, and presales documentation.
Develop process flows, solution architecture overviews, and module-level conceptual designs.
Prepare competitive and compelling proposals, BOQs, and RFP/RFI responses.

2. Sales Support

Collaborate with the sales team during prospecting, qualification, and client presentations.
Assist in building sales strategies and positioning Business Central against competitor ERPs (SAP B1, Odoo, NetSuite, Tally Prime+).
Support commercial discussions by providing solution clarifications and scope boundaries.
Demonstrate ROI through business cases, cost-benefit analysis, and productivity improvement metrics.

3. Product Expertise

Stay updated on the latest Business Central features, updates, and Microsoft roadmap.
Demonstrate best practices in Finance, Sales, Purchase, Inventory, Warehouse, Projects, and basic Manufacturing.
Prepare demo environments customized for each industry vertical.

4. Proposal & Documentation

Prepare detailed presales assets:
Functional scope
Fit-Gap analysis
Implementation timeline
User license requirement
Pricing & commercials
Solution deck presentations
Work closely with delivery teams to ensure proposals match actual implementation feasibility.

5. Collaboration

Coordinate with Functional Consultants, Technical Consultants, Developers, and Project Managers.
Provide knowledge transfer to internal teams on proposed solutions.
Support marketing with product content, webinars, whitepapers, and case studies.

Required Expertise & Skills
Must-Have

5+ years of experience in Dynamics 365 Business Central / NAV (Functional + Presales).
Strong business process knowledge in Finance, Supply Chain, Procurement, Inventory, Projects.
Excellent presentation skills (online and onsite).
Ability to convert business pain points into solution stories.
Skilled in preparing presales artefacts: proposals, PPTs, capability decks, SOW inputs.
Experience conducting C-level discussions and leading workshops.
Strong documentation skills.

Good to Have

Experience with Power BI, Power Automate, and other Microsoft ecosystem tools.
Knowledge of Manufacturing, Service Management modules.
Experience with cloud migration (NAV → BC).
Microsoft certification (MB-800 or related).
Familiarity with AL extensions (basic understanding).

Soft Skills

Excellent communication and storytelling ability.
Strong analytical and problem-solving skills.
Ability to manage multiple prospects simultaneously.
High level of professionalism and client handling.
Team-oriented with a strong sales mindset.