INFOPARK

Sr. Human Resource Executive

Roles and Responsibilities:
•Collaborate with hiring managers to understand staffing requirements and develop effective recruitment strategies aligned with business goals.
•Source, screen, and select candidates through multiple channels, including job portals, social media, referrals, and networking.
•Manage the end-to-end recruitment process, including interview coordination, candidate assessments, reference checks, offer negotiation, offer release, and induction.
•Maintain accurate and up-to-date recruitment documentation, including job descriptions, candidate records, interview feedback, and hiring reports.
•Act as a primary point of contact for employees regarding HR-related matters, including policy clarification, conflict resolution, and grievance handling.
•Ensure compliance with applicable labor laws, company policies, and regulatory requirements, while maintaining proper documentation for audits and legal purposes.
•Handle employee relations issues by conducting investigations into complaints, as well as organizing employee engagement activities and necessary training programs.
•Support the development, implementation, and administration of compensation and benefits programs.
•Conduct salary benchmarking and market analysis to ensure competitive and equitable compensation practices.
•Prepare and maintain HR documentation, including employee records, legal documents, policy documents, disciplinary actions, and performance-related reports.

Desired Candidate profile:
•Master’s degree in Human Resources, Business Administration, or a related field.
•Proven experience as an HR Executive or similar role, preferably in a senior capacity.
•In-depth knowledge of HR principles, practices, and regulations.
•Strong understanding of recruitment and selection processes.
•Excellent interpersonal and communication skills

Perks and Benefits
1.Unlimited and swift career growth for performing candidates
2.A fun, young and vibrant team to work with.
3.Exposure to international clients and world-class work culture.
4.Relocation support to outstation candidates.

Location:
•InfoPark, Koratty, Thrissur, Kerala
•Shift: 9:00 am to 6:00 pm
•Experience : 2 to 4 Years

Client Relations Manager

Role and Responsibilities
• Serve as the primary point of contact for assigned clients.
• Build and nurture strong, lasting relationships through regular communication and engagement.
• Coordinate with internal teams to manage project timelines and client feedback.
• Resolve client issues efficiently and effectively while maintaining a positive client experience.
• Identify upselling or cross-selling opportunities within existing accounts.
• Use Customer Relationship Management (CRM) tools to log all client interactions, segment leads, and manage communications.
• Escalate unresolved concerns and collaborate with internal departments to deliver effective solutions.
• Ensure timely and consistent follow-ups through email, SMS, or phone.
• Demonstrate strong verbal and written communication skills in all interactions.
• Lead client onboarding processes, ensuring a smooth and informative experience.
• Develop client retention strategies focused on relationship-building and service excellence.
• Handle inbound and outbound phone calls with clients and prospects in a professional, courteous manner.
• Act as a liaison between clients and internal departments to resolve challenges efficiently.
• Document all customer activities, appointment requests, and customer interactions with real estate professionals in our CRM software.

Requirements
• Completion of a graduation (degree in Marketing is ideal).
• 2 to 5 Years of experience in Client relations and coordination.
• Experience within the real estate industry would be an asset.
• Excellent written and verbal communication skills.
• Excellent customer service skills.
• Previous experience working with CRM tools preferred.
• Excellent communicator in English (and speaking Hindi is good to have)

Work Timing & Location
Work Timing : 06:00 pm to 03:00 am IST (Canadian Shift)
Job Location – Remote/InfoPark, Koratty, Thrissur, Kerala

Full Stack developer

Roles and Responsibilities:
We are looking for an experienced Full Stack Developer with strong expertise in React.js and PHP Laravel to join our growing product development team. The ideal candidate should have hands-on experience building and maintaining large-scale ERP, CRM, SaaS, or high-traffic web applications that handle large audiences and massive datasets.

You will work closely with senior developers, UI/UX designers, QA engineers, and product teams to build scalable, high-performance web applications.

Key Responsibilities:
• Develop and maintain scalable web applications using React.js and the Laravel framework.
• Build responsive, user-friendly, and high-performance front-end interfaces.
• Design, develop, and maintain secure REST APIs and backend services.
• Optimize application performance to support high-traffic systems and large datasets.
• Manage MySQL databases, including query optimization, indexing, and performance tuning.
• Develop reusable components and maintain clean, scalable code architecture.
• Participate in system design discussions, technical planning, and code review processes.
• Integrate third-party APIs and external services into applications.
• Troubleshoot production issues and implement improvements to enhance system reliability.
• Collaborate with DevOps and infrastructure teams for deployment, scaling, and maintenance activities.

Required Skills & Experience:
• Strong hands-on experience with React.js, JavaScript/TypeScript, PHP Laravel Framework, MySQL, and REST API development.
• Experience working on large-scale ERP, CRM, SaaS, or enterprise-level applications.
• Proven experience handling large user bases, high-traffic systems, large datasets, background jobs, queues, and performance optimization.
• Good understanding of database design, normalization, caching strategies, API security, authentication, and authorization.
• Experience with Git and collaborative development workflows.
• Familiarity with Linux server environments and deployment processes.

Perks and Benefits:
• Unlimited and swift career growth for performing candidates
• A fun, young and vibrant team to work with.
• Exposure to international clients and world-class work culture.
• Relocation support to outstation candidates.

• Location: InfoPark, Koratty, Thrissur, Kerala (Work From Office)
• Shift: 9:00 am to 6:00 pm
• Experience: 3+ Years
• Employment Type: Full-time