INFOPARK

Admin Executive

Position Overview
We are seeking a highly organised, professional, and client-focused Admin Executive to join our team. This role involves ensuring smooth day-to-day administrative operations, providing exceptional client service, and supporting communication efforts. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple responsibilities in a fast-paced environment.

Key Responsibilities
Perform follow-up calls and recalls to ensure client satisfaction and address any post-treatment concerns.
Rebook clients for future treatments or consultations as required.
Answer inquiries promptly and redirect them to the appropriate team member if needed.
Serve as the first point of contact for all clients.
Respond to inquiries via phone and email in a timely and professional manner.
Handle inbound calls from potential and existing clients.
Make outbound calls to follow up with potential and current clients.
Follow up on incomplete intake forms.
Coordinate client cancellations and rescheduling.
Maintain a customer database.
Maintain a high level of customer service and professionalism.
Understand and adhere to compliance guidelines and scripts.
Report daily performance and call summaries to the team lead/manager.

Requirements
Minimum of 2 years of administrative experience
Strong organisational abilities and attention to detail.
Proficiency in computer applications and basic office software.
Highly organised, reliable, and efficient, with the ability to manage multiple priorities.
Able to work independently and show initiative in resolving challenges proactively.
Strong communication skills, with the ability to effectively interact with international clients.
Bachelor’s degree or higher in any discipline.
Comfortable working in early morning shifts aligned with Australian business hours.

Finance & Business Operations Specialist

Finance & Business Operations Specialist
(Cross-Team | Australia–India Business)

Why This Role Is Exciting
This role is ideal for someone who wants visibility across the entire business, not just one department.
You’ll work closely with the CEO, interact with teams across Australia and India, and gain hands-on exposure to finance, operations, planning, and growth strategy. The role offers meaningful responsibility, variety, and the opportunity to grow into a senior leadership position over time.

Role Overview
The Finance & Business Operations Specialist plays a key role in ensuring the business is financially disciplined, operationally aligned, and prepared for growth across Australia and India.
In addition to managing finance and reporting, this role supports business operations across all departments, helps resolve cross-team challenges, and contributes to long-term planning and expansion initiatives. This position is well-suited for someone who enjoys managing multiple priorities across functions, rather than working in a single specialised role.

What You’ll Work On
Financial Management & Reporting
Manage Australian accounting operations using Xero
Prepare monthly MIS, financial reports, and dashboards for leadership
Analyze P&L, Balance Sheet, and Cash Flow and present insights
Support compliance activities including GST and BAS coordination
Budgeting, Forecasting & Planning
Prepare and manage annual budgets
Build revenue forecasts, cost projections, and cash flow models
Support department-wise and project-wise budgeting
Track budget vs actuals and recommend improvements
Business Operations & Cross-Team Alignment
Support alignment across finance, delivery, marketing, technology, and operations
Coordinate with teams in Australia and India to ensure smooth execution
Identify risks, bottlenecks, or misalignment and flag them early
Act as a key coordination bridge between teams and the CEO
Growth & Expansion Exposure
Support business expansion and scaling initiatives
Assist with financial modeling for new services, markets, or teams
Evaluate scalability, cost impact, and revenue potential
Gain exposure to strategic planning and leadership decision-making

Who Will Thrive in This Role
Someone who enjoys variety, ownership, and responsibility
Comfortable managing multiple priorities across teams and functions
Curious about how businesses operate end-to-end
Strong communicator with cross-cultural collaboration experience
Able to balance hands-on execution with strategic thinking

Skills & Experience
Strong experience in accounting, budgeting, and financial analysis
2–5 years of relevant work experience in finance, accounting, or business operations
Hands-on experience with Xero accounting software
Exposure to service-based or project-based business environments
Experience in forecasting, cost control, and financial reporting
Ability to work across teams and manage multiple priorities effectively

Education & Qualifications
Bachelor’s degree in Accounting, Business, Management, Commerce, or a related discipline
Postgraduate or professional qualifications (preferred):
MBA in Finance, Business Analytics, or a related discipline, OR
Part-qualified or completed CMA / CFA / ACCA

Work Style & Flexibility
Flexible, adaptable, and ownership-driven
Comfortable supporting both finance and business operations
Able to shift priorities based on business needs

Work Hours & Location
Shift Timing: 6:00 AM – 3:00 PM (IST)
Work Mode: Mostly Remote and occasionally Hybrid

Location Preference: Kochi or Remote
(The timing enables close collaboration with Australia-based stakeholders.)

Career Growth
This role offers strong exposure and learning across finance, operations, and strategy, with a clear path to grow into a Finance Lead, Operations Manager, or Business Controller role.

SEO Internship

SEO internship
We are looking for a detail-oriented SEO Intern to support our SEO team in executing backlink strategies and assisting with daily SEO activities. The intern will gain hands-on experience in on-page, off-page and technical SEO practices while working on live projects.

Key Responsibilities
Execute backlink strategies as per SEO guidelines and instructions
Assist in identifying backlink opportunities through outreach and research
Assist with day-to-day SEO tasks including on-page & technical SEO activities
Track backlinks and maintain SEO activity reports
Support keyword research and competitor analysis
Assist in monitoring website performance using SEO tools
Provide execution and support for day-to-day SEO activities

Requirements
Basic understanding of SEO concepts (on-page and off-page)
Familiarity with search engines and ranking factors
Good analytical and research skills
Basic knowledge of MS Excel / Google Sheets, Google Document
Willingness to learn and execute tasks as assigned

What You Will Gain
Hands-on experience in backlink building and SEO execution
Exposure to real-time SEO projects and tools
Mentorship from experienced SEO professionals
Internship certificate and performance-based opportunities

HR Administrator

HR Administrator - Job Summary
We are seeking a proactive and organized HR Administrator to manage end-to-end HR operations, administrative activities, and client coordination for our healthcare services. The role involves recruitment, onboarding, compliance documentation, and regular communication with Australian clients.

Key Responsibilities
Administration & Documentation
Handle HR and administrative documentation including contracts, policies, and compliance records.
Ensure proper filing and digital storage of employee and client documents.
Support payroll, attendance, and leave management processes.
Maintain confidentiality of employee and organizational data.

HR & Recruitment
Manage end-to-end recruitment processes including sourcing, screening, and scheduling interviews.
Coordinate employee onboarding and induction programs.
Verify and validate candidate qualifications, certifications, and background reports.
Maintain and update employee records and HR databases.
Client Communication (Australian Clients)
Communicate professionally with Australian healthcare clients via email, calls, and meetings.
Coordinate staffing requirements and compliance updates with clients.
Respond to client queries in a timely and accurate manner.
Maintain strong client relationships through regular follow-ups.

Compliance & Reporting
Check and validate qualification reports, licenses, and regulatory documents.
Ensure adherence to healthcare industry standards and Australian compliance requirements.
Prepare and submit HR and compliance reports as required.

General Administration
Support day-to-day office operations.
Coordinate with internal teams for smooth workflow.
Assist management with reports, presentations, and audits.

Required Qualifications & Skills
Bachelor’s degree in Human Resources, Business Administration, or related field.
3 years of experience in HR/Admin (Healthcare experience preferred).
Strong understanding of recruitment and onboarding processes.
Experience in document verification and compliance checking.
Excellent verbal and written communication skills.
Ability to communicate effectively with international (Australian) clients.
Proficiency in MS Office / Google Workspace and HR software.
Strong organizational and multitasking abilities.
Willingness to work in the early morning shift (6:00 AM – 3:00 PM).

Preferred Skills
Experience in healthcare staffing or medical recruitment.
Knowledge of Australian healthcare compliance standards.
Familiarity with HRMS / ATS tools.
Customer service–oriented mindset.