INFOPARK

System Administrator

Job Description
Position Title – Junior System Administrator and System Administrator
Experience Required : 1 - 3 years
Work mode - IN Office and Rotational shift
No. of vacancy - 2


1. Role Summary
The Junior System Administrator will support daily IT operations, assist in resolving user
issues, maintain IT assets, and ensure smooth functioning of servers, network, and backup systems
under the guidance of the System Administrator. This role is ideal for candidates with foundational
technical knowledge and a willingness to learn and improve continuously.
2. Key Responsibilities
A. IT Support & Issue Resolution
• Provide first-level troubleshooting for laptops, desktops, Wi-Fi, LAN, printers, and
application issues.
• Respond to IT tickets within SLA timelines (target: response within 30 minutes).
• Ensure timely resolution for assigned tickets and escalate when required.
B. Asset & Infrastructure Management
• Update asset inventory and movement logs within 24 hours.
• Assist in monitoring server, endpoint, and network uptime.
• Support maintenance of IT hardware, including systems, peripherals, and network
devices.
C. Server, Backup & Data Center Support
• Assist with basic server operations (Windows/Linux environments).
• Monitor daily backup jobs and escalate failures.
• Support quarterly DR recovery tests.
D. Documentation & Compliance
• Maintain accuracy of SOPs, checklists, network diagrams, and asset records.
• Ensure compliance readiness by updating documents when changes occur.
E. Change & Implementation Support
• Assist in rollout of new software, patches, upgrades, and IT changes.
• Follow change management processes and update task status promptly.
3. Required Skills & Qualifications
• Bachelor’s degree in IT, Computer Science, or related field.
• knowledge of Windows/Linux OS, Basic networking, and hardware troubleshooting.
• Familiarity with ticketing tools
• Understanding of IP addressing, LAN/WAN basics, user account management, etc.
• Good communication, problem-solving, and documentation skills.
• Eagerness to learn advanced system administration and security topics.

Sales & Marketing Executive

Hiring Freshers !!

Key Responsibilities:
• Identify and generate new leads through various channels, including cold calling, networking, and social selling.
• Conduct thorough needs assessments to understand potential clients' business objectives and challenges.
• Develop compelling sales presentations and demonstrations to showcase the value proposition of our software solutions.
• Engage in effective negotiations with clients to close deals on favorable terms.
• Build and maintain strong relationships with clients to foster long-term partnerships.
• Track sales activities, prepare accurate sales reports, and contribute to sales forecasting.

Qualifications:
Bachelor's degree or equivalent.
Young, vibrant, and energetic personality.
Excellent communication and presentation skills.
Strong persuasion, negotiation, and interpersonal abilities.
Ability to work independently as well as in a team.
Proficiency in English, both written and spoken.

If you are a motivated and results-oriented individual with a passion for sales, we invite you to join our dynamic team.
Please submit your resume to dona.mariam@ndimensionz.com, 0484-6689999