INFOPARK

Patient Caller & Accounts Receivable (AR) Reviewer

We are seeking a detail-oriented and professional Patient Caller & AR Reviewer to manage inbound and outbound calls while supporting accounts receivable operations. The ideal candidate will have basic knowledge of AR processes and the ability to review Practice Management Systems (PMS) to address and resolve client inquiries effectively.
Key Responsibilities:
• Handle inbound and outbound calls in a professional and timely manner.
• Communicate with patients and clients to address billing and account-related inquiries.
• Review and analyze accounts receivable (AR) details within the Practice Management System (PMS).
• Explain account statuses, payment details, and outstanding balances clearly to clients.
• Document call details and update records accurately in the system.
• Collaborate with internal teams to resolve discrepancies and ensure timely follow-up.
Qualifications:
• Basic knowledge of Accounts Receivable (AR) processes.
• Familiarity with Practice Management Systems (PMS).
• Strong communication and interpersonal skills.
• Good analytical and problem-solving abilities.
• Ability to manage multiple tasks and meet deadlines.

Senior Mobile Engineer (React Native)

We are seeking a high-caliber Senior Mobile Engineer to lead the development of our cross-platform mobile applications. As a core member of our engineering team, you will be responsible for architecting scalable solutions, mentoring junior developers, and ensuring a seamless, high-performance experience for our users across both iOS and Android.

Core Responsibilities
• Architecture & Development: Lead the design and implementation of complex, reusable components and features using React Native.
• Performance Optimization: Identify and fix performance bottlenecks, memory leaks, and "jank" to ensure a buttery-smooth 60 FPS UI.
• Code Quality: Drive engineering excellence through rigorous code reviews, unit/integration testing (Jest, Detox), and CI/CD automation.
• Collaboration: Work closely with Product Managers and UI/UX Designers to translate wireframes into pixel-perfect, functional realities.
Technical Requirements
• Framework Experience: At least 5+ years of professional mobile development experience, with a minimum of 3+ years dedicated to React Native.
• Language Mastery: Expert-level command of TypeScript and JavaScript (ES6+).
• State Management: Deep architectural expertise in managing complex application states using Redux, MobX, or the React Context API.
• Navigation: Extensive hands-on experience implementing fluid user flows with React Navigation or React Native Navigation.
• DevOps & Tooling: Proven ability to manage the full release lifecycle using Fastlane, Bitrise/CircleCI, and direct deployment to the App Store and Google Play Store.
• Testing & Quality: A commitment to stability through rigorous testing with Jest, React Native Testing Library, or automated E2E frameworks like Detox.

Desired Attributes
• Problem Solver: You don’t just find bugs; you find the root cause and implement long-term structural fixes.
• Product-Minded: You care about the "why" behind a feature, not just the "how."
• Continuous Learner: You stay up-to-date with the evolving React Native ecosystem (e.g., the New Architecture, TurboModules, Fabric).

Bonus Points
• Experience with GraphQL and Apollo Client.
• Knowledge of Skia or Reanimated for advanced animations.
• Background in Server-Side Rendering (SSR) or web development with React.
• Previous experience in a high-growth startup environment.

Technical Project Manager (Full-Stack Platform)

We are looking for a hybrid Technical Project Manager to own the end-to-end delivery of our cross-platform ecosystem. In this role, you will be the bridge between our client’s vision and our engineering team, overseeing a stack that includes a React Native mobile suite, a React web portal, and a Python/Django backend.

You aren't just tracking tickets; you are defining the product roadmap, managing stakeholder expectations, and diving deep into technical constraints to ensure we build the right things the right way.

Core Responsibilities
• Product Leadership: Partner directly with the client to define product vision, gather requirements, and translate business needs into actionable user stories and functional specifications.
• Scope Management: Own the product backlog. Prioritize features based on ROI, technical complexity, and client deadlines.
• Technical Orchestration: Coordinate development across the full stack (Python/Django, React, and React Native), ensuring seamless integration between the backend APIs and frontend interfaces.
• Agile Delivery: Lead Scrum ceremonies (sprint planning, stand-ups, retrospectives) and remove blockers to keep the engineering team hitting their velocity targets.
• Quality Assurance: Define Acceptance Criteria and conduct User Acceptance Testing (UAT) to ensure the final delivery aligns with the client’s original intent.
• Stakeholder Communication: Provide transparent reporting on project health, risks, and timelines to executive leadership and client partners.

Technical & Professional Requirements
• Experience: 5+ years in technical project or product management, specifically delivering full-stack web and mobile applications.
• Tech Stack Fluency: While you don’t need to code, you must be comfortable discussing:
o Backend: RESTful APIs, database schema design (PostgreSQL), and Django architecture.
o Frontend: Component-driven development in React and the nuances of the React Native lifecycle.
• Strategic Tools: Proficiency in Jira, Confluence, Linear, or similar project management suites.
• Analytical Skills: Experience using data (Google Analytics, Mixpanel, or SQL) to inform product decisions and feature prioritization.
• Client-Facing Prowess: Exceptional communication skills with the ability to say "no" diplomatically while providing alternative strategic solutions.

Key Performance Indicators (KPIs)
• On-Time Delivery: Maintaining a consistent sprint velocity and hitting milestone dates.
• Scope Accuracy: Minimizing "feature creep" through rigorous initial discovery and clear documentation.
• Client Satisfaction: Maintaining a high Net Promoter Score (NPS) or client feedback rating through proactive communication.
• Code-to-Requirement Alignment: Ensuring the engineering output matches the functional specs with minimal rework.

Senior VOB Specialist

As a VOB specialist, main responsibilities will include verifying each patient’s eligibility and benefits before the patient’s visit.
Reports To: Team Leader Billing

Responsibilities:
● Contact insurance companies to verify patient insurance coverage
● Maintain a system for initial and subsequent verification of benefits
● Prepare call notes, initiate or execute the corrective measures
● Record the actions and post the notes on the customer’s revenue cycle platform.
● Use appropriate client specific call note standards for documentation
● Adhere to information security guidelines
● Be in the center of ethical behavior and never on the sidelines
● Accurately and efficiently compile medical records according to carrier-specific criteria.
● Submit medical records via fax, mail, and/or insurance portals.
● Communicate with insurance carriers to obtain and validate information.
● Collaborate and complete VOB requests within the allocated time.
● Maintain strict confidentiality of patient PHI (Protected Health Information) according to HIPAA.
● Verifying eligibility and benefits for prospective clients
● Following up on authorizations obtained
● Preparing documents for meetings, staff and clients
● Scanning, faxing, filing and mailing medical records

Minimum Educational Qualifications:
● Any graduation

Minimum Previous Experience:
● Should have worked as an VOB Specialist for at least 1 year with medical billing service providers.
● Experience can be anywhere between 1-4 years.

Other Skills:
● Good knowledge of revenue cycle, Eligibility & Benefits Verification and Prior Authorization
● Positive attitude to solve problems
● Ability to absorb client’s business rules
● Knowledge of generating report
● Strong communication skills with a neutral accent

Credentialing Specialist

Roles & Resposibilities

1. Process and manage Physician, Non Physician and Laboratory credentialing, Re Credentialing and enrollment applications with federal, state and comercial insurance payers.
2. Prepare, review and submit credentialing applications ensuring accuracy, completeness and compliance with payer requirements.
3. Monitor and followup on pending credentialing, enrollment, contracting and re credentialing requests to ensure timely completion and approval.
4. Maintain and update provider and laboratory records including CLIA, licenses, DEA, CAQH profiles, certifications, malpractice insurance and other required documents.
5. Track credentialing deadlines, license, CLIA renewals, re credentialing cycles and contract expiration dates to ensure continuous complkiance.
6. Communicate with insurance payers, providers, clients and internal stakeholders to resolve credentialing issues and obtain required documentation.
7. Ensure compliance with applicable fdederal regulations, state regulations, payer guidelines and organizational polices
8. Maintain accurate credentialing data and documentation within credentialing systems, databases and tracking tools.
9. Generate and maintain credentialing status reports, productivity reports and aging reports for management review.
10. Identify and escalate credentialing delays, discrepancies or compliance concerns to leadership in a timely manner
11. Participate in client meetings and provide credentialing status updates as required.
12. Collaborate with team members ti achieve departmental productivity, quality and turnaround time goals.
13. Support process improvement initiatives to enhance credentialing efficiency and accuracy.
14. Perform additional credentialing and administrative duties as assigned.

Requirements
1. Must have 2+ years of experience with medical credentialing
2. Must have strong knowledge of provider enrollment and credentialing processes.
3. Experience with CAQH, PECOS, NPPES and commmercial payer portals.
4. Must have Strong communication, Time managment, Analytial, Logical thinking, Interest in acquring new knowldge, Proactive approach.
5. Must have Bachelor's degree.

Ruby on Rails Developer

Job Summary
We are looking for a skilled Ruby on Rails Developer to design, develop, and maintain scalable web applications. The ideal candidate should have strong experience in Ruby on Rails development, database management, API integrations, and front-end technologies.

Key Responsibilities

Develop, test, and maintain web applications using Ruby on Rails.
Write clean, scalable, and efficient code following best practices.
Design and integrate RESTful APIs and third-party services.
Collaborate with cross-functional teams including UI/UX designers, QA, and product managers.
Optimize application performance, scalability, and security.
Troubleshoot, debug, and upgrade existing applications.
Work with databases such as PostgreSQL, MySQL, or MongoDB.
Participate in code reviews and technical discussions.
Maintain technical documentation for applications and processes.

Required Skills & Qualifications

Bachelor’s degree in Computer Science, Information Technology, or related field.
Proven experience as a Ruby on Rails Developer.
Strong proficiency in Ruby and the Rails framework.
Experience with HTML, CSS, JavaScript, and front-end frameworks.
Knowledge of RESTful APIs and microservices architecture.
Familiarity with Git/version control systems.
Experience with relational databases like PostgreSQL or MySQL.
Understanding of Agile/Scrum methodologies.
Strong problem-solving and analytical skills.

Preferred Skills

Experience with cloud platforms such as AWS, Azure, or GCP.
Knowledge of Docker, Kubernetes, or CI/CD pipelines.
Familiarity with React, Angular, or Vue.js.
Experience working in a full-stack development environment.


Experience

2–5+ years of experience in Ruby on Rails development.

Senior AR Associate ( Ophthalmology )

Senior AR Associate

Job Description
• Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable
• Should be able to convince the claims company (payers) for payment of their outstanding claims
• Sound knowledge of U.S. Healthcare Domain (Provider side) methods for improvement on the same
• Should have basic knowledge of the entire Revenue Cycle Management (RCM) Contact insurance companies for further explanation of denials and underpayments Document actions taken in claims billing summary notes

Skills Required:
• 2+ yrs exp in AR Calling
• Good Communication Skills
• Must-have: Denial Management expertise and Ophthalmology experience.

Trainee Medical Coder

Job description:

We are seeking a detail-oriented and organized medical coder for 0 to 6 months to join our growing team.
In this position, you will play a key role in reviewing and analyzing medical billing and coding

Requirements:

● Must possess the knowledge anatomy and ICD and CPT guidelines
● Certification is mandatory From AAPC / AHIMA
● Exposure to CPT, ICD-10, and HCPCS coding.
● Ability to multitask, prioritize, and manage time efficiently.
● Excellent verbal and written communication skills.
● Basic Computer Skills
Duties and Responsibilities:
● Assign codes to diagnoses and procedures, using CPT, HCPCS, ICD-10-CM .
● Selecting the appropriate CPT codes Pathology and laboratory procedures
● Proper use of modifiers.
● Follows coding guidelines and legal requirements to ensure compliance with federal and
state regulations.
● Meet daily coding production targets.
● Performs additional duties assigned by the coding manager as needed.
● Willingness for flexible shift based on team requirement

Senior Medical Coder - Ophthalmology

Job description:

We are seeking a detail-oriented and organized medical coder who has 2 plus years coding
experience in Ophthalmology and laboratory procedures to join our growing team.
In this position, you will play a key role in reviewing and analyzing medical billing and coding

Requirements:

● 2+ years of work experience in coding Ophthalmology and procedures.
● Must possess the knowledge in coding Ophthalmology and procedures
● Certification is mandatory From AAPC / AHIMA
● Exposure to CPT, ICD-10, and HCPCS coding.
● Ability to multitask, prioritize, and manage time efficiently.
● Excellent verbal and written communication skills.
● Basic Computer Skills

Duties and Responsibilities:

● Assign codes to diagnoses and procedures, using CPT, HCPCS, ICD-10-CM .
● Selecting the appropriate CPT codes Pathology and laboratory procedures
● Proper use of modifiers.
● Follows coding guidelines and legal requirements to ensure compliance with federal and
state regulations.
● Meet daily coding production targets.
● Performs additional duties assigned by the coding manager as needed.
● Willingness for flexible shift based on team requirement

Spanish Bilingual Clinical Support Associate

Employment Type: Full-Time

About the Role

We are seeking a highly motivated and fluent Spanish-English Bilingual Clinical Support Associate to join our US Healthcare Operations team. The ideal candidate will serve as a communication bridge between Spanish-speaking patients, healthcare providers, insurance companies, and internal teams while supporting various clinical and administrative functions.
Prior experience in US Healthcare is preferred but not mandatory for candidates with strong language proficiency and a willingness to learn.

Key Responsibilities

Communicate effectively with Spanish-speaking patients, healthcare providers, and insurance representatives.
Interpret and translate verbal and written communications between English and Spanish.
Support patient communication and clinical coordination activities.
Assist with appointment scheduling, patient intake, referrals, and follow-up activities.
Support Prior Authorization and other healthcare administrative processes.
Review, update, and maintain patient records with a high degree of accuracy.
Coordinate with physicians, clinics, and insurance companies for documentation and status updates.
Ensure compliance with HIPAA and organizational policies while handling sensitive information.
Accurately document all interactions and maintain appropriate records.
Collaborate with cross-functional teams to ensure timely resolution of cases.

Required Qualifications

Fluency in both Spanish and English (written and spoken).
Excellent verbal and written communication skills.
Strong interpersonal and customer service skills.
Good computer proficiency and typing skills.
Ability to work independently and as part of a team.
Flexibility to work in a dynamic and fast-paced environment.

Preferred Qualifications

Experience in US Healthcare, Medical Billing, Prior Authorization, Patient Support, or Clinical Operations.
DELE Certification (B1/B2/C1/C2) or equivalent Spanish language qualification.
Bachelor's degree in any discipline.
Experience in Medical Interpretation or Healthcare Customer Support.
Knowledge of HIPAA compliance and healthcare terminology is an added advantage.

Desired Skills

Strong listening and comprehension abilities.
Excellent attention to detail.
Analytical and problem-solving skills.
Ability to maintain confidentiality and professionalism.
Adaptability and willingness to learn new processes.
Effective organizational and multitasking capabilities.

What We Offer

Competitive compensation based on qualifications and experience.
Comprehensive training and professional development opportunities.
Career growth within a dynamic and collaborative work environment.
Exposure to the US Healthcare industry and global best practices.

Note: Freshers with strong Spanish language proficiency are encouraged to apply. Candidates with prior US Healthcare or Clinical Operations experience will have an added advantage.