INFOPARK

Creative Director

Job Summary
We are seeking an experienced and strategic Creative Director to lead our creative team and drive innovative brand communication across digital and print platforms. The ideal candidate should have strong expertise in creative strategy, team leadership, client relationship management, and operational oversight. This role requires someone who can translate brand goals into compelling creative outputs while ensuring high-quality delivery and team productivity.

Key Responsibilities
Creative Leadership
 Lead the overall creative vision and strategy for branding, marketing campaigns, and digital content.
 Oversee concept development, art direction, visualization, and design execution across multiple projects.
 Ensure brand consistency across digital, print, social media, and marketing assets.
 Drive innovative creative solutions aligned with business objectives.
Team Management
 Lead and mentor a team of designers, visualizers, and creative professionals.
 Conduct creative reviews and ensure high-quality output from the team.
 Support hiring, training, and development of creative talent.
 Manage workload allocation and ensure timely project delivery.
Client & Stakeholder Management
 Interact with clients and internal stakeholders to understand project requirements and business goals.
 Present creative concepts, campaign ideas, and design strategies to clients.
 Build strong client relationships and ensure satisfaction with creative deliverables.
Operations & Project Management
 Oversee creative project workflows and ensure efficient execution.
 Coordinate with marketing, product, and operations teams to deliver campaigns successfully.
 Manage project timelines, budgets, and resource planning.
 Ensure all creative outputs meet brand guidelines and quality standards.

Required Skills
 Strong expertise in Art Direction, Concept Development, Branding, and Visual Communication.
 Experience handling client relationships, team management, and creative operations.
 Strong understanding of market trends, branding strategy, and digital marketing.
 Excellent communication and presentation skills.

Technical Skills
 Adobe Photoshop
 Adobe Illustrator
 Adobe InDesign
 Adobe After Effects
 Strong understanding of digital design, video editing, and animation workflows.
Preferred Background
 Experience working in advertising agencies and in-house creative teams.
 Proven experience leading multi-disciplinary creative teams.
 Strong portfolio showcasing branding, campaigns, and digital creatives.
Education
 Bachelor’s Degree in Design, Multimedia, Fine Arts, or related field.
 Diploma / Certification in Design, Multimedia, or Visual Communication is an added advantage.

Senior copy writer

Job Title: Senior Copywriter
Location: Infopark Phase 2, Kochi, Kerala Experience: 5+ Years Industry: Advertising / Digital Marketing / Healthcare (Preferred)

Job Summary
We are looking for a creative and experienced Senior Copywriter to join our team. The ideal candidate will be responsible for developing compelling and engaging content across multiple platforms including digital campaigns, social media, websites, advertisements, and marketing collateral. Experience in the healthcare industry will be an added advantage.

Key Responsibilities
 Develop creative and impactful copy for digital campaigns, social media, websites, email marketing, blogs, and advertisements.
 Collaborate with designers, marketing teams, and creative directors to produce high-quality campaigns.
 Understand brand voice and ensure consistent messaging across all communication channels.
 Write engaging headlines, taglines, scripts, and marketing content.
 Research industry trends, competitor communication, and audience behavior to create effective content strategies.
 Proofread and edit content to maintain clarity, accuracy, and brand tone.
 Manage multiple projects and deliver content within deadlines.
Required Skills
 Excellent English writing, editing, and storytelling skills.
 Strong experience in advertising, digital marketing, and brand communication.
 Ability to create creative campaign concepts and content strategies.
 Experience in SEO-friendly content writing is a plus.
 Strong attention to detail and ability to work in a fast-paced environment.
 Good collaboration and communication skills.
Preferred Qualifications
 Bachelor’s degree in English, Journalism, Communications, Marketing, or related field.
 Experience in healthcare or medical communication will be an added advantage.
 Prior experience working in advertising agencies or digital marketing environments preferred.

Senior Coding Officer

Job Summary:

The Inpatient (IP) DRG Medical Coder is responsible for accurately assigning diagnostic and procedural codes to inpatient medical records based on the guidelines provided by the International Classification of Diseases (ICD), Current Procedural Terminology (CPT), and Diagnosis-Related Group (DRG) coding systems. The coder ensures that the codes assigned are accurate, compliance with DOH regulations and insurance requirements.

Key Responsibilities:

• Review and analyze patient records: Examine doctors' notes, medical documents, diagnostic reports, drug administration charts and other records ensuring that all diagnoses and procedures are properly documented.
• Assign codes: Use ICD 10 CM (International Classification of Diseases - 2021 guidelines) and CPT (Current Procedural Terminology - 2021 guidelines) and E&M (Evaluation and Management - 2018 guidelines) systems to assign standardized codes.
• DRG Assignment: Determine the appropriate DRG for each inpatient case based on the primary and secondary diagnoses, procedures, and other clinical data in the medical record.
• Compliance: Ensure coding practices are in full compliance with DOH regulations and Daman, ADNIC and other payer-specific guidelines. Follow all coding conventions and guidelines outlined by ICD-10, CPT, and DRG protocols.
• Medical Record Review: Review physician and clinical documentation to ensure completeness, accuracy, and clarity, and query healthcare providers when necessary to clarify or complete documentation.
• Coding Audits: Perform coding audits and reviews to identify discrepancies, errors, or opportunities for improvement in coding accuracy.
• Billing and Reimbursement Support: Collaborate with the billing department to ensure correct coding for billing purposes and support accurate claims submissions for reimbursement.
• Ensure accuracy: Verify that all codes are accurate and compliant with regulations.
• Responsible for submitting claims with appropriate primary diagnosis, secondary
diagnosis, primary procedures, secondary procedure codes , appropriate modifiers and DRG.
• Responsible for maintaining accuracy of 97 % in internal audits.
• Maintain confidentiality: Uphold strict confidentiality in line with DOH guidelines and ensure patient information is kept confidential.

Qualifications:

Education: Associate's or Bachelor's degree in Health Information Management, Health Information Technology, or a related field.
Certifications: Preferred certifications include Certified Coding Specialist (CCS), Certified
Inpatient Coder (CIC), or Certified Professional Coder (CPC) certification or any other coding certifications from AAPC or AHIMA.
Skills:
1. Strong knowledge of ICD-10-CM, CPT, and DRG coding systems.
2. Ability to read and understand medical records and clinical terminology.
3. Familiarity with coding and billing software, electronic health records (EHR) systems,
and coding tools.
4.Good Knowledge in Surgical coding (UAE or US)
5. Strong analytical and problem-solving skills.
6. Excellent communication skills for collaboration with clinical staff and for
clarification purposes.

MRD Technician

KEY RESPONSIBILITIES

• Coordinate the entire audit process.
• Maintain complex audit processes and audit tools.
• Work closely with the Assistant Manager to improve documentation.
• Evaluate outpatient and inpatient medical records to identify deficiencies and coordinate completion with concerned units.
• Identify patterns or trends requiring training or corrective action.
• Communicate with stakeholders (doctors, nurses, etc.) to provide feedback and recommendations.
• Follow up on improvement recommendations and report progress.
• Evaluate patient records and prepare comprehensive audit reports.
• Participate in seminars, workshops, and conferences related to medical records.
• Conduct technical analysis of medical records as per hospital standards.
• Maintain audit statistics (doctor-wise, department-wise, etc.).
• Ensure patient confidentiality at all times.

JOB REQUIREMENTS
Minimum Qualification
M.Sc. in Medical Documentation or equivalent
Experience
Minimum 2 years of experience in a multispecialty healthcare setup

KEY INTERACTIONS
Internal
Patients and relatives
Allied healthcare professionals
External
Government bodies (DOH, Ministry of Labour, Immigration, Insurance, etc.) Coordinate the entire audit process.
Maintain complex audit processes and audit tools.