Job Opportunities

Credit & Billings Specialist

Credit & Billings Specialist-Remote

As a core member of our Finance team, you will be responsible for managing the end-to-end billing cycle, monitoring client credit, and ensuring timely collection - directly supporting cash flow and financial health of the business

Key Areas of the Role

Billing operations and invoice management
Accounts receivable monitoring and collections follow-ups
Customer account reconciliation and resolution of billing queries/disputes
Payment tracking and reporting
Coordination with finance, sales, and client teams to resolve account issues
Maintaining accurate records in finance/ERP systems
Roles and Responsibilities

Take ownership of the entire billing cycle - from generating invoices to ensuring prompt collections, keeping our financial operations running smoothly.
Proactively monitor client credit, conduct thorough credit checks, and drive timely collections to support healthy cash flow.
Partner with sales teams to quickly resolve account and billing issues, ensuring a seamless experience for our clients.
Build and nurture strong client relationships, making sure contractual obligations are always clear and respected.
Respond to client queries and disputes with speed and accuracy, delivering outstanding service at every interaction.
Contribute to the preparation and delivery of both internal and external reports, providing stakeholders with clear, actionable insights.
Play a key role in month-end processes, where your attention to detail and commitment to accuracy will make a real impact.
Ensure contract pricing is reflected correctly in all billing and support timely, accurate account reconciliations.
Continuously seek out and implement process improvements, enhancing workflow efficiency and elevating customer satisfaction.
Apply strong situational awareness of company goals and stakeholder needs to guide your approach and drive results.


Qualifications required

Experience: 3–7 years in Billing, Accounts Receivable, or Collections roles
Industry exposure: Finance operations, fintech, or shared services environments would be advantageous
Intermediate Excel skills and familiarity with financial reporting tools; experience ERP or electronic billing systems is a plus.
Exposure to using NetSuite Suite Billing & Salesforce
Relevant experience in billing, credit control, accounts receivable, or similar
Solid understanding of credit control processes, including credit checks, account monitoring, collections, and account reconciliations.
Strong team player who collaborates effectively with commercial teams
Strong communicator who provides excellent customer service, handling queries and disputes professionally