Job Opportunities

Reservation and Sales Executive

Fine Destination Pvt Ltd is a B2B and B2C travel consulting firm that operates as a travel wholesaler and specialises in luxury travel experiences. We provide end‑to‑end backend operations support to Destination Management Companies (DMCs) and travel partners, handling reservations, customer service, data management, and other back‑office processes so our partners can focus on delivering exceptional client experiences.

Located at Lulu Cyber Tower 1, Infopark, Kakkanad, Kochi, we combine skilled teams, modern infrastructure, and deep industry expertise to deliver reliable, scalable, and cost‑effective travel operations support across domestic and international markets, with a strong focus on premium and luxury travel segments.

Responsibilities:
Handle inbound and outbound inquiries via phone, email, and WhatsApp regarding travel packages and services.
Assist clients in planning and booking flights, hotels, tours, and other travel products as per their budget and requirements.
Prepare and present customised travel itineraries and quotations, highlighting value and benefits to convert leads into bookings.
Achieve monthly sales and reservation targets while maintaining high service standards.
Manage reservations, modifications, cancellations, and refunds accurately in the booking system and CRM.
Coordinate with operations and accounts teams to ensure smooth end-to-end service delivery.
Maintain updated knowledge of destinations, fares, offers, and company policies to advise clients confidently.
Record all customer interactions, follow-ups, and bookings in the system and generate basic reports as required.


Requirements and Qualifications:
Education: Bachelor’s degree in any discipline (Travel & Tourism / Hospitality /Commerce preferred).
Experience: Freshers are welcome; prior experience in travel, hospitality, or sales is an added advantage.
Skills: Strong spoken and written English, Good communication, negotiation, and persuasion skills.
Basic knowledge of MS Office (Excel, Word, Outlook) and comfort with online booking tools.
Ability to work in UK shifts, including weekends and holidays, if required.