AI DEVELOPER
Job Title: AI Developer
Location: Cochin (India)
About the Role:
We are looking for an experienced AI Developer to lead the development of AI-driven capabilities within our platform. This role involves working with LangChain, LLMs, and multi-agent architectures to enhance customer interactions and automate workflows. If you have hands-on experience in AI-driven chatbots, Agentic AI, NLP, and LLM-based development, we’d love to hear from you!
Key Responsibilities:
Design and develop AI-driven solutions using LangChain and LLMs.
Implement AI Agents that understand, process, and respond to customer queries.
Develop modular and scalable AI-driven workflows for automation.
Fine-tune and optimize LLMs for better response accuracy and efficiency.
Work with the product team to align AI capabilities with customer needs and business objectives.
Ensure AI models comply with ethical AI principles and data security standards.
Requirements:
2+ years of experience in AI/ML development, focusing on LLMs, LangChain, or Agentic AI.
Strong proficiency in Python and AI frameworks like LangChain, Hugging Face, OpenAI, and other LLM APIs.
Hands-on experience in NLP, prompt engineering, embeddings, and vector search.
Familiarity with multi-agent AI architectures and retrieval-augmented generation (RAG).
Experience with database systems (SQL, NoSQL, or vector databases like Pinecone, ChromaDB, or FAISS).
Strong problem-solving and analytical skills.
Understanding of API development and integration with backend systems.
Preferred Qualifications:
Experience with C#/.NET 8 is a plus.
Background in chatbot development or conversational AI.
Prior work in contact center AI, automation, or customer engagement platforms.