INFOPARK

Sales and Marketing Intern

Job description:

Company Name : Eqsoft Business Solutions Pvt Ltd, Thrissur

Position :- Sales and Marketing Intern

About Eqsoft:

Eqsoft is a leading provider of various software solutions especially ERP solutions, empowering businesses to streamline operations and improve efficiency. We're looking for passionate and motivated fresh graduates to join our team.

Key Responsibilities:

Explain products/services clearly to prospective customers

Understand customer needs and suggest suitable solutions

Work towards converting leads into confirmed sales

Make outbound calls and send follow-up messages (WhatsApp)

Schedule appointments or product demonstrations

Maintain regular follow-up with interested prospects

Build rapport and maintain positive communication with leads

Address basic customer queries and concerns

Coordinate with the senior sales team for closing high-value deals

Update CRM or lead management system regularly

Maintain records of calls, follow-ups, and conversions

Submit daily/weekly performance reports

Meet assigned conversion targets

Improve conversion rates through effective communication

Qualification:

Bachelor’s/Master’s degree in Business, Marketing, or related field.

Strong communication, negotiation, and presentation skills.

Ability to think strategically and meet revenue goals.

Job Types: Full-time, Fresher, Internship
Work Location: In person
Pay: ₹8,000.00 - ₹15,000.00 per month

ERP IMPLEMENTATION COORDINATOR

Job description:

ERP Implementation Coordinator – Medical Retail

Location

Onsite – Medical Retail Chain (Deputed by ERP Vendor)

Job Description

We are hiring an ERP Implementation Coordinator to be deployed at a medical retail chain for supporting the implementation and ongoing operation of an ERP system developed by our organization. The role focuses on business coordination, communication, and requirement understanding, acting as a bridge between the client’s management and users, and the ERP development and support teams.

Key Responsibilities

Act as the primary point of contact between the medical retail company and the ERP vendor team.
Coordinate ERP implementation, rollout, and day-to-day operational support across branches and departments.
Understand business requirements from management and users and coordinate required ERP changes, features, and reports.
Assess the necessity and priority of requests and follow up with the ERP development team until closure.
Coordinate ERP training and support smooth user adoption.
Prepare, consolidate, and generate MIS and ad-hoc reports using ERP data and Excel or similar tools.
Prepare, validate, and upload data for migration and ongoing data updates using ERP utilities.
Provide first-level ERP support and coordinate issue resolution.
Coordinate with internal IT, network, and hardware teams to ensure system, network, and hardware health.
Ensure smooth day-to-day ERP operations across all locations.

Required Skills & Knowledge

Good understanding of medical/pharma retail operations (billing, inventory, batch & expiry tracking, compliance).
Strong communication, coordination, and stakeholder management skills.
Ability to understand business processes and translate them into clear requirements.
Good working knowledge of MS Excel for reporting and data consolidation.
Basic understanding of ERP systems and retail workflows.

Preferred

Experience working with ERP vendors or third-party software teams.
Exposure to multi-branch retail or pharmacy environment

Job Type: Full-time
Work Location: In person

CUSTOMER SERVICE ANALYST

Job description:

Eqsoft is a leading provider of various software solutions especially ERP solutions, empowering businesses to streamline operations and improve efficiency. We're looking for passionate and motivated fresh graduates to join our team and provide exceptional service to our clients across multiple platforms—on-call, online, or onsite.

Role Overview:
As a Software Service Support Specialist, you'll be responsible for assisting clients with technical support, troubleshooting, and ERP system guidance. Your primary focus will be on ensuring smooth operations and resolving any issues customers may face.

Key Responsibilities:

Provide technical support for ERP systems.
Assist clients with system implementation and maintenance.
Resolve technical issues and help clients maximize ERP capabilities.
Engage with customers via phone, email, or chat to offer troubleshooting and advice.
Work closely with cross-functional teams to ensure high-quality service.

Qualifications:

Fresh graduates with a background in Software Engineering, Computer Science, IT, or Commerce.
Knowledge of ERP systems or willingness to learn quickly.
Strong communication skills (both written and verbal).
Ability to troubleshoot and problem-solve effectively.
A keen interest in customer service and technical support.

Experience:

total work: 1 year (Preferred)
Job Type: Full-time
Work Location: In person

VB.NET DEVELOPER

VB.NET DEVELOPER

We are looking for a skilled VB.NET Developer specifically for ERP project development and support. The ideal candidate will work on building, customizing, and maintaining ERP desktop modules, ensuring performance, reliability, and smooth client operations.

Key Responsibilities

Develop, customize, and maintain ERP desktop applications using WinForms
Build and enhance ERP modules such as Accounts, Inventory, HR etc
Write clean and maintainable code using VB.NET (preferred) or C#
Handle ERP project implementation, customization, and client-specific requirements
Support and modernize legacy ERP applications
Debug and resolve functional and performance issues in ERP systems
Integrate ERP applications with SQL Server databases and external systems
Perform testing and validation of ERP workflows and reports
Coordinate with support, implementation, and client teams
Maintain technical documentation and version control practices

Requirements

Minimum 1+ year experience in VB.NET / WinForms desktop development
Experience working on ERP applications or business software
Strong knowledge of .NET Framework and OOP concepts
Good experience with SQL Server, queries, procedures, and reports
Familiarity with Git or SVN
Strong troubleshooting and problem-solving skills
Ability to handle client requirements and change requests
Good communication and teamwork skills

Job Type: Full-time
Work Location: In person

BUSINESS DEVELOPMENT MANAGER (BDM)

ABOUT COMPANY
Eqsoft Business Solutions Pvt Ltd
Regd Off: Infopark, Cochin
Branch: Round North, Thrissur
Operations at India, UAE and Malaysia
Company Established in 1995

CONTACT HR
Mob : +91 92880 11344
Email : hr@eqsoftglobal.com

JOB DESCRIPTION
We are looking for an ambitious and dynamic Business Development Manager (BDM) to join our team. The BDM will be responsible for driving business growth by identifying new opportunities, building client relationships, and ensuring long-term partnerships.

KEY RESPONSIBILITIES
Identify and pursue new business opportunities to achieve sales targets.
Develop and maintain strong relationships with clients and stakeholders.
Conduct market research to identify trends, customer needs, and competitor activity.
Create and present proposals, pitches, and business solutions.
Negotiate contracts and close deals to drive revenue growth.
Collaborate with internal teams (marketing, operations, product) for seamless client delivery.
Represent the company at industry events, networking meets, and client visits.

PRODUCT
ERP Softwares, Mobile Apps

QUALIFICATION
Bachelor’s/Master’s degree in Business, Marketing, or related field.
Strong communication, negotiation, and presentation skills.
Ability to think strategically and meet revenue goals.

EXPERIENCE
2-5 years of proven experience in sales or business development (industry-specific experience preferred).

BENEFITS
Salary as per market standard
FA/TA and Incentive

NUMBER OF VACANCIES
Kerala South: 4 Nos (Male/Female)
Kerala North: 3 Nos (Male/Female)

BUSINESS DEVELOPMENT OFFICER (BDO)

Job Description

We are seeking an energetic and motivated Business Development Officer (BDO) to support our business expansion efforts. The BDO will be responsible for identifying potential clients, nurturing leads, assisting in proposal development, and contributing to overall business growth initiatives.

Key Responsibilities:

Identify and generate new leads through research, networking, and cold outreach.
Assist in building and maintaining strong client relationships.
Support in preparing proposals, presentations, and sales materials.
Conduct market research to understand customer needs, industry trends, and competitor activities.
Follow up with prospective clients and ensure timely communication.
Maintain sales records and provide regular reports on progress and pipeline.
Represent the company in meetings, events, and client interactions as required.

Qualifications:

Bachelor’s degree in Business, Marketing, or a related field.
0–2 years of experience in sales, marketing, or business development (freshers with strong communication skills are encouraged to apply).
Excellent verbal and written communication skills.
Strong interpersonal and relationship-building abilities.
Basic knowledge of sales techniques and negotiation.

Job Type: Full-time
Work Location: In person

Service Manager

📍 Location: Thrissur
🕒 Employment Type: Full-Time
💼 Salary: As per market standards and negotiable
👥 Sex: Male/Female
🎂 Age: Above 30
🚗 Driving License: Mandatory – 4-wheeler

Job Description:
We are hiring a mature and dynamic Service Manager to lead our customer support operations in Thrissur. The ideal candidate will manage two Team Leaders – one for On-call/Online support and another for Onsite support – and ensure efficient coordination across departments and client relationships.

Key Responsibilities:
Supervise and guide two Team Leaders (Online/On-call & Onsite Support).
Track day-to-day support activities and maintain service quality.
Conduct and review daily, weekly, and monthly performance meetings.
Coordinate effectively with Development, Accounts, Sales, and other teams.
Handle important client interactions and site visits for relationship management.
Resolve escalated issues and ensure customer satisfaction.
Submit regular reports to senior management about service performance and improvements.
Monitor KPIs and ensure timely responses and actions from the support team.

Eligibility & Skills:
Bachelor’s degree in Computer Science, IT, Business, or related fields.
Minimum 10 years’ experience in IT/ERP/software support or service management.
Strong knowledge in programming, databases, and ERP systems is preferred.
Excellent communication, coordination, and leadership skills.
Age above 40, with a valid 4-wheeler driving license.
Ready to travel locally for customer visits and implementation coordination.

🏢 About Us
Founded in 1995, Eqsoft Business Solutions Pvt Ltd is a trusted name in delivering smart, scalable, and industry-ready software solutions. With decades of experience, we specialize in ERP, billing, hospitality, healthcare, retail, and distribution management software—empowering businesses to streamline operations and drive sustainable growth.

Our flagship products include Equal ERP, Equal Plus, Equal Eazy, LabCare, eCafe, HMS, and EcMS, each built to serve the unique needs of modern enterprises.

With a Registered Office at Infopark, Kakkanad, and a Branch Office in Thrissur, Eqsoft serves clients across India and abroad. Backed by a passionate team and a customer-first approach, we combine innovation and industry insight to deliver practical, high-performance solutions.

Join us and become part of a future-ready company with a strong legacy of excellence since 1995.