Job Opportunities

Senior VOB Specialist

As a VOB specialist, main responsibilities will include verifying each patient’s eligibility and benefits before the patient’s visit.
Reports To: Team Leader Billing

Responsibilities:
● Contact insurance companies to verify patient insurance coverage
● Maintain a system for initial and subsequent verification of benefits
● Prepare call notes, initiate or execute the corrective measures
● Record the actions and post the notes on the customer’s revenue cycle platform.
● Use appropriate client specific call note standards for documentation
● Adhere to information security guidelines
● Be in the center of ethical behavior and never on the sidelines
● Accurately and efficiently compile medical records according to carrier-specific criteria.
● Submit medical records via fax, mail, and/or insurance portals.
● Communicate with insurance carriers to obtain and validate information.
● Collaborate and complete VOB requests within the allocated time.
● Maintain strict confidentiality of patient PHI (Protected Health Information) according to HIPAA.
● Verifying eligibility and benefits for prospective clients
● Following up on authorizations obtained
● Preparing documents for meetings, staff and clients
● Scanning, faxing, filing and mailing medical records

Minimum Educational Qualifications:
● Any graduation

Minimum Previous Experience:
● Should have worked as an VOB Specialist for at least 1 year with medical billing service providers.
● Experience can be anywhere between 1-4 years.

Other Skills:
● Good knowledge of revenue cycle, Eligibility & Benefits Verification and Prior Authorization
● Positive attitude to solve problems
● Ability to absorb client’s business rules
● Knowledge of generating report
● Strong communication skills with a neutral accent