Trainee - Client Support Executive
We are looking for a motivated and enthusiastic Client Support Executive (Fresher / Trainee) to join our team. This role is ideal for candidates who are looking to start their career in client communication and support.
The candidate will be responsible for handling client interactions through calls and emails, ensuring a smooth and professional communication experience.
Key Responsibilities:
Handle inbound/ outbound calls and Emails.
Understand client requirements and escalate issues when necessary
Maintain records of client interactions and follow-ups
Coordinate with internal teams to resolve client concerns
Maintain clear and polite communication with clients .
Required Skills:
Good verbal and written communication skills in English and Malayalam.
Strong interpersonal and listening skills
Basic knowledge of email etiquette and professional communication
Basic computer knowledge (MS Office, email handling)
Any graduate / diploma holder
Freshers or candidates with up to 1 year of experience can apply