Operational Coordinator (Task, Project & ERP Support)
Role Overview
We are seeking an Operational Coordinator to manage project execution, coordinate teams, track tasks, and support ERP-based projects. This role requires strong follow-up skills, process discipline, and ERP functional understanding, making it ideal for someone who can bridge business needs and technical teams.
Key Responsibilities
Project & Task Management
Plan, assign, and track project tasks across ERP and automation projects
Monitor timelines, milestones, deliverables, and dependencies
Ensure on-time completion of tasks with structured follow-ups
Maintain project trackers, schedules, and documentation
ERP Functional Support (Advantage)
Understand ERP workflows (Sales, Purchase, Finance, HR, Inventory, CRM)
Assist in requirement gathering, documentation, and validation
Support ERPNext implementation activities and UAT coordination
Track ERP issues, enhancements, and testing feedback
Team & Client Coordination
Coordinate between ERP consultants, developers, QA, and clients
Schedule meetings, demos, sprint reviews, and follow-ups
Prepare MOM (Minutes of Meeting) and action trackers
Communicate progress, risks, and key updates to stakeholders
Operations & Process Control
Ensure Spiralcode SOPs and project standards are followed
Identify risks, delays, and operational gaps
Support workflow improvements and process optimization
Maintain structured reporting and performance tracking
Reporting & Tools
Maintain dashboards, KPIs, and project progress reports
Work with ERPNext, Waves, ClickUp, Jira, Trello, or similar tools
Generate weekly and monthly operational reports
Required Skills
Core Skills
Strong coordination, organization, and follow-up skills
Excellent communication (English required; Malayalam preferred)
Ability to manage multiple projects and deadlines
Process-oriented and detail-focused mindset
ERP & Technical Advantage
ERP functional knowledge (ERPNext / SAP / Odoo / Tally / similar)
Understanding of business processes: Finance, HR, Inventory, Sales
Experience in ERP implementation, support, or consulting is a plus
Basic knowledge of IT/software project workflows
Preferred Candidate Profile
Experience in ERP, IT services, SaaS, or automation projects
Familiar with business process mapping & requirement analysis
Responsible, proactive, and ownership-driven
Passionate about structured execution and continuous improvement
π How to Apply
Interested candidates can apply through our careers page:
π https://www.spiralcode.in/career