INFOPARK

SENIOR AI DEVELOPER

We are seeking a Senior AI Developer who thrives at the intersection of software engineering and applied AI. You will design, build, and optimise LLM-powered features, AI agent pipelines, and RAG systems that are reliable, scalable, and production-ready. With 8+ years of engineering experience and 3+ years focused on AI agent and LLM development, you bring both depth and versatility — moving fluidly between system design, hands-on coding, and cross-team collaboration.


KEY RESPONSIBILITIES

AI Feature Development

▸   Design, develop, and ship LLM-powered features including conversational agents, document intelligence, and automated decision-support tools.

▸   Build and maintain production-grade RAG pipelines — document ingestion, chunking, embedding, vector retrieval, re-ranking, and context injection.

▸   Develop and iterate on prompt engineering artefacts: system prompts, few-shot templates, chain-of-thought strategies, and structured output schemas.

▸   Implement and test AI agent workflows using frameworks such as LangGraph, LangChain, AutoGen, or CrewAI.

Engineering Quality & Delivery

▸   Drive the use of agentic coding tools (Claude Code, Cursor, GitHub Copilot, or equivalent) to automate and accelerate the software delivery lifecycle — translating PRDs and technical specs into working code, conducting AI-assisted code reviews, generating test cases, and enforcing quality criteria across the output.

▸   Expected to define and maintain quality standards for AI-generated code and continuously improve agentic workflows as tooling evolves.

▸   Build LLM evaluation harnesses (Evals, RAGAS, TruLens, PromptFoo) to measure output quality, regression, and safety across model updates.

▸   Implement observability for AI systems: latency tracking, token usage monitoring, drift detection, and user feedback integration.

▸   Participate actively in code reviews, technical design discussions, and sprint planning.

Model & Platform Integration

▸   Integrate with LLM APIs (OpenAI, Anthropic Claude, Google Gemini, Cohere, HuggingFace) and select the right model per use case.

▸   Work with vector databases (Pinecone, Weaviate, pgvector, Qdrant, Chroma) and optimise retrieval performance at scale.

▸   Support fine-tuning workflows using SFT, LoRA, QLoRA, or PEFT where required for domain-specific performance.

▸   Integrate AI components with enterprise APIs, data pipelines, and third-party platforms including fintech and payments ecosystems.

Collaboration & Knowledge Sharing

▸   Collaborate closely with the Tech Lead, Product Managers, QA, and Prompt Engineers to translate requirements into shipped AI features.

▸   Document technical decisions, architecture choices, and model evaluation results clearly for team and stakeholder consumption.

▸   Mentor junior developers on AI best practices, responsible AI principles, and engineering standards.

REQUIRED QUALIFICATIONS

 Experience & Education

▸   8+ years of overall software engineering experience with a strong backend and API design foundation.

▸   3+ years of focused, hands-on experience building and deploying AI agent systems, LLM-powered applications, and RAG pipelines in production.

▸   Demonstrable experience with LLM-based and agentic solution implementation in real-world, at-scale environments.

▸   Bachelor's or master's degree in computer science, AI/ML, Software Engineering, or equivalent practical expertise.

Technical Skills

▸   Deep expertise in RAG architecture: chunking, embeddings, vector search, hybrid retrieval, document parsing, Evals, and SFT (Supervised Fine-Tuning).

▸   LLM API proficiency: OpenAI, Anthropic (Claude), Google Gemini, Cohere, and open-source models via HuggingFace / Ollama.

▸   Agentic frameworks: LangChain, LangGraph, AutoGen, CrewAI, Semantic Kernel, or equivalent.

▸   Strong Python engineering — async programming, packaging, testing, and production-grade code standards.

▸   Vector databases: Pinecone, Weaviate, Milvus, pgvector, Qdrant, or Chroma.

▸   Cloud & DevOps: AWS / Azure / GCP, Docker, Kubernetes, CI/CD pipelines.

▸   Data engineering: ETL pipelines, SQL/NoSQL databases, streaming platforms (Kafka / Pub-Sub).

PREFERRED QUALIFICATIONS

 ▸   Experience in fintech, payments, or regulated industries — familiarity with compliance, data residency, and auditability requirements.

▸   Hands-on fine-tuning experience: LoRA, QLoRA, PEFT, or RLHF workflows.

▸   Familiarity with AI evaluation frameworks: RAGAS, TruLens, PromptFoo, or custom eval harnesses.

▸   Exposure to multi-modal AI inputs (text, documents, structured data) in production systems.

▸   Open-source contributions or published technical writing in the AI/ML space.

CORE COMPETENCIES

 🔨  Builder Mindset
Ships clean, well-tested, production-ready AI systems — not just prototypes.

🧠  Deep Technical Ownership
Takes end-to-end ownership of features from architecture through deployment and monitoring.

🔬  Curious Experimenter
Evaluates new models, frameworks, and techniques — and knows when to adopt vs. wait.

🤝  Strong Collaborator
Works closely with PM, QA, and design; communicates technical decisions clearly.

📐  Quality-First
Writes robust, maintainable code with LLM evals, unit tests, and observability built in.

🛡️  Responsible AI
Applies guardrails, safety layers, and hallucination mitigation as default practice.

TECH LEAD — AI ENGINEERING

TECH LEAD — AI ENGINEERING

We are looking for a visionary Technical Lead to head our AI Engineering function — an experienced technologist who has not only built production-grade software systems but has driven the design and delivery of intelligent, agentic AI solutions at scale, with demonstrable experience in LLM-powered and agentic-based solution implementation. You will own the technical direction, mentor a high-performing cross-functional team, and work directly with product and business leadership to translate strategy into working AI-powered products.


KEY RESPONSIBILITIES

 AI Strategy & Architecture

▸   Define and own the end-to-end technical architecture for AI agent systems, including multi-agent orchestration, tool-calling pipelines, and agentic workflows.

▸   Lead architectural decisions across RAG (Retrieval-Augmented Generation) systems — from embedding strategies and vector store selection to retrieval optimisation and re-ranking.

▸   Evaluate and adopt frontier LLMs (GPT-4o, Claude, Gemini, Llama, Mistral) and recommend the right model for each use case considering cost, latency, and accuracy.

▸   Drive AI infrastructure decisions: inference serving, fine-tuning pipelines, prompt versioning, and model observability.

Technical Leadership & Delivery

▸   Lead, mentor, and grow a team of AI engineers, ML engineers, prompt engineers, and backend developers.

▸   Set engineering standards — code quality, testing frameworks, CI/CD, and AI-specific evaluation methodologies (LLM evals, human feedback loops).

▸   Own sprint planning, technical roadmaps, and delivery timelines for AI product features and platform initiatives.

▸   Partner with Product Managers, Data Scientists, and QA teams to translate business requirements into executable technical plans.

▸   Represent the AI engineering team in senior stakeholder reviews, CTO/CPO briefings, and client-facing engagements.

AI Agent & LLM Engineering

▸   Design and build autonomous and semi-autonomous AI agents capable of multi-step reasoning, tool use, and memory management.

▸   Implement agentic frameworks (LangGraph, AutoGen, CrewAI, LangChain Agents) for complex workflows including dispute resolution, data processing, and customer-facing automation.

▸   Build and optimise RAG pipelines: document ingestion, chunking strategies, hybrid search (dense + sparse), and context injection.

▸   Develop robust prompt engineering practices — system prompts, few-shot templates, chain-of-thought strategies, and structured output schemas.

▸   Drive responsible AI practices: hallucination mitigation, guardrails, safety layers, and output validation.

Platform Engineering & MLOps

▸   Build scalable AI infrastructure on cloud platforms (AWS / Azure / GCP) — including model hosting, API gateways, and vector databases (Pinecone, Weaviate, pgvector, Qdrant).

▸   Establish monitoring and observability for LLM applications: token usage, latency, drift detection, and feedback integration.

▸   Integrate AI systems with enterprise data sources, REST APIs, and third-party platforms including payment and fintech ecosystems.


REQUIRED QUALIFICATIONS

 Experience & Education

▸   10+ years of overall software engineering experience, with a strong foundation in backend systems, distributed architecture, and API design.

▸   5+ years of hands-on experience designing, building, and deploying AI agent systems and LLM-powered applications in production.

▸   Proven track record of technical leadership — leading teams of 5+ engineers and delivering complex programmes end-to-end.

▸   Bachelor's or Master's degree in Computer Science, AI/ML, Software Engineering, or a related field (or equivalent demonstrable expertise).

▸   Agentic coding tools

Agentic coding Tools experience

▸   Deep expertise in RAG architecture: chunking, embeddings, vector search, hybrid retrieval, document parsing, Evals, and SFT (Supervised Fine-Tuning).

▸   Hands-on proficiency with LLM APIs: OpenAI, Anthropic (Claude), Google Gemini, Cohere, and open-source models via HuggingFace / Ollama.

▸   Agentic frameworks: LangChain, LangGraph, AutoGen, CrewAI, Semantic Kernel, or equivalent.

▸   Strong Python engineering skills — async programming, packaging, testing, and production-grade code standards.

▸   Vector databases: Pinecone, Weaviate, Milvus, pgvector, Qdrant, or Chroma.

▸   Cloud & DevOps: AWS / Azure / GCP, Docker, Kubernetes, CI/CD pipelines, and IaC (Terraform / CDK).

▸   Data engineering fundamentals: ETL pipelines, SQL/NoSQL databases, and streaming platforms (Kafka / Pub-Sub).

 
PREFERRED QUALIFICATIONS

 ▸   Experience in fintech, payments, or regulated industry environments — understanding of compliance, data residency, and audit requirements.

▸   Exposure to fine-tuning and RLHF workflows using frameworks such as LoRA, QLoRA, or PEFT.

▸   Familiarity with AI evaluation frameworks: RAGAS, TruLens, PromptFoo, or custom eval harnesses.

▸   Contributions to open-source AI projects or published papers / technical blogs in the AI/ML domain.

▸   Experience building AI products with real-time multi-modal inputs (text, documents, structured data).

▸   Background in building internal AI platforms or tooling for prompt management, model routing, and cost governance.

LEADERSHIP COMPETENCIES

 🧭  Strategic Thinking
Connects technical decisions to business outcomes and long-term product vision.

👥  Team Builder
Recruits, develops, and retains top AI engineering talent with a coaching mindset.

⚡  Delivery Excellence
Brings structure and rigour without sacrificing speed; knows when to move fast.

🗣️  Executive Communication
Articulates complex AI concepts clearly to C-suite, clients, and non-technical audiences.

🔬  Intellectual Curiosity
Stays ahead of the AI curve — evaluates new models, techniques, and tooling continuously.

🛡️  Responsible AI Advocate
Champions ethical AI, data privacy, and safety guardrails as core engineering principles.

SENIOR BUSINESS ANALYST — AI & PRODUCT

We are seeking a Senior Business Analyst with strong expertise in elicitation, analysis, documentation, process design, and stakeholder engagement, who uses AI tools as a core part of their workflow. This is not an AI engineering role, but requires a solid understanding of AI-powered and digital solutions to shape clear, high-quality requirements and contribute to solution definition quickly.

KEY RESPONSIBILITIES

Core BA Delivery

▸   Lead end-to-end requirements gathering for AI-powered and digitally-enabled product features — from discovery through to UAT sign-off.
▸   Facilitate structured workshops, interviews, and focus groups with business stakeholders, SMEs, and end users to elicit and validate requirements.
▸   Produce high-quality BA artefacts: BRDs, FRDs, user stories, process maps, data flow diagrams, use case specifications, and acceptance criteria.
▸   Define clear, testable acceptance criteria for AI features — including output quality thresholds, hallucination handling, and human-in-the-loop checkpoints.
▸   Maintain requirements traceability throughout delivery — linking business objectives to features, stories, and test outcomes.

Execution Agility & Task Ownership

▸   Take ownership of ambiguous, loosely defined tasks and independently drive them to completion.
▸   Deliver any required artefact (functional, operational, analytical, or presentation) based on client needs.
▸   Operate beyond traditional BA scope when required.

AI-Augmented Workflow Design

▸   Use Claude and other AI tools to prototype solution concepts, workflow designs, and process models — enabling rapid stakeholder feedback cycles.
▸   Identify and document high-value automation and AI-augmentation opportunities within existing business processes.
▸   Work with AI engineering teams to define how LLM, RAG, and agentic features interact with user journeys and business workflows.
▸   Contribute to prompt design reviews and AI output evaluation sessions — providing the business context that engineers need to tune AI behaviour.
▸   Build reusable AI-assisted BA templates: story maps, discovery frameworks, workshop canvases, and output evaluation checklists.

Stakeholder & Client Engagement

▸   Act as the primary bridge between business stakeholders, clients, and AI engineering teams throughout the delivery lifecycle.
▸   Prepare and present business cases, solution options, and progress updates to senior stakeholders and C-suite audiences.
▸   Produce polished MOM documents, decision logs, RAID registers, and client-facing status communications — augmented with AI tooling for speed and quality.
▸   Manage stakeholder expectations proactively — surfacing risks, scope changes, and dependency blockers early.

Agile Delivery & Programme Support

▸   Own and maintain a well-groomed product backlog — writing, prioritising, and refining stories with the Tech Lead and Product Manager.
▸   Lead sprint ceremonies: planning, reviews, retrospectives, and backlog refinement for AI product squads.
▸   Support UAT planning and execution — defining test scenarios, coordinating business testers, and managing feature sign-off.
▸   Track and report delivery progress, velocity, and risks across sprints and programme increments.

REQUIRED QUALIFICATIONS

 Experience & Education

▸   8+ years of business analysis experience on technology-led programmes, with consistent delivery in Agile environments.
▸   2+ years of active, hands-on use of AI tools (Claude, ChatGPT, Notion AI, or equivalent) in professional BA workflows — not just awareness.
▸   Proven experience engaging with senior stakeholders including C-suite, programme directors, and enterprise clients.
▸   Direct involvement in at least one AI, LLM, or data-driven product delivery — requirements, UAT, or workflow design.
▸   Bachelor's degree in Business, Computer Science, Information Systems, or equivalent; BA certification (CBAP, CCBA, BCS Diploma) preferred.

Core BA Skills

▸   Expert-level requirements elicitation, analysis, and documentation across waterfall, Agile, and hybrid delivery models.
▸   Strong process mapping and modelling skills: BPMN, swimlane diagrams, user journey maps, and value stream mapping.
▸   Skilled in writing precise, unambiguous user stories and acceptance criteria that engineering and QA teams can execute against without rework.
▸   Excellent facilitation skills for discovery workshops, design sprints, and sprint ceremonies.
▸   Proficiency with BA tooling: Jira, Confluence, Miro, Lucidchart, MS Visio, and equivalent platforms.

AI Tool Proficiency

▸   Claude (Anthropic): daily use for drafting, prototyping, summarising, and structuring BA artefacts and communications.
▸   ChatGPT / GPT-4o: supplementary LLM for ideation, content drafting, and quick analysis.
▸   Notion AI / Confluence AI: intelligent documentation, auto-summarisation, and knowledge management.
▸   Miro AI / FigJam: AI-assisted process and journey mapping, rapid wireframing, and workshop facilitation.
▸   Jira AI plugins or equivalent: story generation, backlog triage, and sprint reporting assistance.
▸   Comfortable evaluating AI output quality — spotting hallucinations, gaps, and areas needing human refinement.

PREFERRED QUALIFICATIONS

 ▸   Experience in fintech, payments, or regulated environments — familiarity with PCI-DSS, compliance, data residency, and audit requirements.
▸   Exposure to dispute management, chargeback processing, or payments operations — highly advantageous.
▸   Experience producing CPO- or CTO-facing strategic documents, business cases, or executive briefing packs using AI-assisted drafting.
▸   Familiarity with responsible AI principles: bias, explainability, data privacy, and ethical use guidelines.
▸   Experience working in a Global Delivery or offshore-onshore model with distributed teams across time zones.

CORE COMPETENCIES

 🔍  Master Elicitor
Draws out real requirements from even the most ambiguous stakeholder conversations — structured, complete, and unambiguous.

🤖  AI Power User
Uses Claude, ChatGPT, and AI tooling fluently to draft, prototype, summarise, and validate BA artefacts faster and better.

🗺️  Process Thinker
Maps current and future-state processes with clarity — identifying gaps, inefficiencies, and AI automation opportunities.

🤝  Stakeholder Fluency
Engages confidently across all levels — from end users and SMEs to C-suite and enterprise clients.

⚡  Rapid Prototyper
Uses AI tools to prototype workflows, wireframes, and solution concepts quickly — enabling faster stakeholder validation.

🛡️  Risk & Compliance Lens
Spots regulatory, data privacy, and auditability risks early — essential in fintech and regulated environments.

Lead VAPT Engineer – Cybersecurity & Risk Management

Lead VAPT Engineer – Cybersecurity & Risk Management
In-Office Kochi, Kerala, India
Job Title: Lead VAPT Engineer – Cybersecurity & Risk Management
Employment type : Permanent / Contract

Position Overview:
We are looking for a highly skilled and experienced Senior VAPT Engineer to join our cybersecurity team. The ideal candidate will lead vulnerability assessment and penetration testing activities, identify security weaknesses, and provide actionable recommendations to improve security posture. This role is critical in ensuring the resilience of our clients’ applications, networks, and infrastructure against evolving cyber threats. The Lead VAPT Engineer will collaborate with cross-functional teams and deliver high-quality security assessments in a fast-paced, client-facing environment.

Key Responsibilities:
Client Engagement & Leadership
• Act as a trusted security advisor for multiple high-value clients.
• Manage end-to-end security assessment projects, including scoping, execution, reporting,
and remediation guidance.
• Conduct technical and executive-level briefings to communicate findings, risks, and strategic recommendations clearly.
• Translate complex technical vulnerabilities into business risk insights to help clients prioritize actions.
• Collaborate closely with client stakeholders to ensure security recommendations are
practical and actionable.
Advanced Threat Modelling & Risk Assessment • Design and maintain threat models tailored to client applications, networks, and cloud
environments.
• Perform risk assessments focusing on business impact and likelihood of exploitation.
• Develop attack scenarios based on the latest threat intelligence and real-world attacker
techniques.
• Guide clients in integrating security into their software development lifecycle (SDLC) and
cloud infrastructure designs.
Penetration Testing & Red Team Operations • Lead advanced black-box, grey-box, and white-box penetration testing engagements for web
applications, APIs, networks, and cloud environments.
• Conduct sophisticated Red Team exercises to simulate targeted attack campaigns.
• Design and develop custom exploits and testing tools to replicate specific attacker
techniques.
• Perform social engineering tests (phishing campaigns, physical security assessments) in
controlled and ethical scenarios.
• Provide detailed post-exercise analysis, including actionable remediation strategies and long term improvement plans.
Comprehensive Reporting & Documentation • Produce clear and technically thorough vulnerability assessment and penetration testing
reports.
• Create executive-level summaries focused on business impact and compliance risks.
• Maintain structured and up-to-date testing methodologies and playbooks.
• Contribute to internal knowledge base, documenting research, custom tools, and successful testing strategies.
Technical & Programming Expertise • Expert in vulnerability assessment and exploitation techniques across a wide range of
technologies.
• Proficient in security testing tools such as Burp Suite, Nessus, Metasploit, Nmap, OpenVAS, Cobalt Strike, Wireshark, and tcpdump.
• Strong scripting and automation skills (Python, Bash, PowerShell) to automate repetitive
testing tasks and tool workflows.
• Capable of custom tool development and advanced exploit research to target unique client
environments.
• Strong knowledge of application security vulnerabilities (OWASP Top 10, SANS Top 25) and attack surface analysis.
• In-depth understanding of cloud security risks, identity and access management, and
container security (Docker, Kubernetes).
Social Engineering & OSINT Expertise • Design and execute social engineering and phishing simulations tailored to client
environments.
• Perform physical security assessments through tactics like tailgating and badge cloning.
• Apply Open Source Intelligence (OSINT) techniques to gather reconnaissance data for
assessments.
• Provide training and awareness recommendations based on assessment outcomes.
Professional Attributes & Mindset
• Strong analytical, problem-solving, and creative thinking skills.
• Ethical hacker mindset with a continuous drive to research emerging threats, attack
techniques, and defense bypass methods.
• Methodical and detail-oriented approach to testing with the ability to think like an attacker.
• Strong communication and presentation skills, able to engage both technical teams and
business leadership.
• Proactively innovate by developing new tools, scripts, or methodologies to improve testing
efficiency and depth.
Preferred Qualifications • Certifications such as OSCP, GPEN, CREST CRT, CRTO are highly desirable.
• Experience in DevSecOps, CI/CD pipeline security, or automated security testing frameworks.
• Familiarity with industry compliance frameworks like PCI-DSS, GDPR, HIPAA, SOC2, and ISO 27001.
• Prior consulting experience in a service delivery or customer-facing environment.
• Experience with threat intelligence platforms and indicators of compromise (IoCs).

Required Qualifications:
• 7+ years of hands-on experience in Vulnerability Assessment, Penetration Testing, and
security consulting.
• Strong technical expertise in application security, network security, cloud security (AWS,
Azure, GCP), and infrastructure security testing.
• Proven experience using VAPT tools such as Burp Suite, Nessus, Qualys, Nmap, Metasploit, Nikto, OpenVAS, etc.
• Solid knowledge of exploitation techniques, post-exploitation frameworks, and manual
testing methodologies.
• In-depth knowledge of web application vulnerabilities (OWASP Top 10) and network protocol analysis.
• Experience conducting cloud security assessments, including misconfigurations, IAM
permissions analysis, and container security.
• Proficiency in scripting and automation (Python, Bash, PowerShell) to customize tests and
tools.
• Familiarity with security frameworks and standards such as NIST, ISO 27001, MITRE ATT&CK.
• Strong reporting and documentation skills, able to translate technical findings into business
friendly recommendations.
• Excellent communication and stakeholder management skills, able to lead client-facing
engagements.
• Relevant certifications are a strong plus (e.g., OSCP, CREST, CISSP, CEH, GIAC GPEN).

Business development executive – Media Production Agency

Job Title: Business development executive – Media Production Agency
Location: Kochi
Mode: Work from Office
Department: Sales
Reports To: Sales Manager/Director of Sales
Job Overview:

We are looking for an energetic and self-driven Business development Executive to join our sales team. This entry-level role is perfect for someone who is a quick learner, takes initiative, and is eager to kickstart their career in sales. The ideal candidate will be passionate about content creation, comfortable with customer interaction, and a true hustler with a strong desire to exceed sales targets.
Key Responsibilities:
• Identify new business opportunities and generate leads through cold calls, emails, and networking.
• Qualify and follow up on inbound leads.
• Actively build and maintain a strong leads pipeline.
• Schedule and attend meetings with prospects to understand their needs and present appropriate IT solutions.
• Assist the sales manager and directors’ team in proposals, presentations, and follow-ups.
• Maintain CRM tools to track and manage sales activities, pipeline, and customer information.
• Collaborate with the marketing team to align sales strategies and campaigns.
• Meet and exceed monthly and quarterly sales targets.
• Stay up-to-date with the latest IT trends and product offerings to better serve potential clients.
Qualifications:
• 1-2 years of experience in a sales role, preferably selling to International market
• Excellent communication and interpersonal skills.
• A go-getter attitude with the ability to take initiative and hustle to achieve sales goals.
• Experience in Cold-calling & E-mail marketing.
• Motivated, self-starter with a passion for sales and technology.
• Familiarity with CRM software and Microsoft Office Suite is a plus.
• Ability to work well in a fast-paced and target-driven environment.
What We Offer:
• Competitive salary.
• Opportunity to work in a dynamic and growing company.
• Hands-on training and mentorship to help you grow in your sales career.
• A collaborative and inclusive work environment that encourages innovation.

If you're someone who is enthusiastic, takes initiative, and wants to start your career in Media Sales, we want to hear from you!

Business development executive – Cybersecurity

Job Title: Business development executive – Cybersecurity
Location: Kochi
Mode: Work from Office
Department: Sales
Reports To: Sales Manager/Director of Sales
Job Overview:

We are looking for an energetic and self-driven Business development Executive to join our sales team. This entry-level role is perfect for someone who is a quick learner, takes initiative, and is eager to kickstart their career in sales. The ideal candidate will be passionate about content creation, comfortable with customer interaction, and a true hustler with a strong desire to exceed sales targets.
Key Responsibilities:
• Identify new business opportunities and generate leads through cold calls, emails, and networking.
• Qualify and follow up on inbound leads.
• Actively build and maintain a strong leads pipeline.
• Schedule and attend meetings with prospects to understand their needs and present appropriate IT solutions.
• Assist the sales manager and directors’ team in proposals, presentations, and follow-ups.
• Maintain CRM tools to track and manage sales activities, pipeline, and customer information.
• Collaborate with the marketing team to align sales strategies and campaigns.
• Meet and exceed monthly and quarterly sales targets.
• Stay up-to-date with the latest IT trends and product offerings to better serve potential clients.
Qualifications:
• 1-2 years of experience in a sales role, preferably selling to International market
• Excellent communication and interpersonal skills.
• A go-getter attitude with the ability to take initiative and hustle to achieve sales goals.
• Experience in Cold-calling & E-mail marketing.
• Motivated, self-starter with a passion for sales and technology.
• Familiarity with CRM software and Microsoft Office Suite is a plus.
• Ability to work well in a fast-paced and target-driven environment.
What We Offer:
• Competitive salary.
• Opportunity to work in a dynamic and growing company.
• Hands-on training and mentorship to help you grow in your sales career.
• A collaborative and inclusive work environment that encourages innovation.

If you're someone who is enthusiastic, takes initiative, and wants to start your career in CyberSecurity Sales, we want to hear from you!

Business Development Executive

Job Title: Business development executive – Cybersecurity

Location: Kochi

Mode: Work from Office

Department: Sales

Reports To: Sales Manager/Director of Sales

Job Overview:


We are looking for an energetic and self-driven Business development Executive to join our sales team. This entry-level role is perfect for someone who is a quick learner, takes initiative, and is eager to kickstart their career in sales. The ideal candidate will be passionate about content creation, comfortable with customer interaction, and a true hustler with a strong desire to exceed sales targets.

Key Responsibilities:

• Identify new business opportunities and generate leads through cold calls, emails, and networking.

• Qualify and follow up on inbound leads.

• Actively build and maintain a strong leads pipeline.

• Schedule and attend meetings with prospects to understand their needs and present appropriate IT solutions.

• Assist the sales manager and directors’ team in proposals, presentations, and follow-ups.

• Maintai

Service Reliability Engineers (Mid/Senior)

Service Reliability Engineer (Mid / Senior)
Location: Kochi, Kerala (Work from Office)
Department: Engineering & Risk Operations

Role Summary
We are seeking a Mid- to Senior-level Service Reliability Engineer (SRE) to ensure the reliability, availability, performance, and security of our fintech platform. This role combines service reliability engineering with fraud detection and risk monitoring, requiring close collaboration with engineering, risk, and operations teams.
The ideal candidate will have 3+ years of experience in a mission-critical fintech or payments environment and will play a key role in safeguarding both system integrity and customer trust.

Key Responsibilities

Service Reliability Engineering:

Ensure high availability, scalability, and performance of customer-facing services and payment systems.
Design, implement, and maintain monitoring, observability, and alerting solutions using Datadog, PagerDuty, and internal dashboards.
Monitor system health through logs, metrics, and traces; troubleshoot infrastructure, application, database, and API issues.
Conduct root cause analysis and lead post-incident reviews.
Define, track, and continuously improve SLIs, SLOs, and SLAs.
Develop and maintain automation scripts and tooling for system provisioning, health checks, and failover processes.
Collaborate with development and infrastructure teams to build resilient, fault-tolerant system architectures.

Fraud Detection and Risk Monitoring:

Monitor real-time transaction activity using Splunk, Datadog, and internal data sources to identify suspicious patterns.
Investigate alerts, anomalies, and behavioral signals to detect fraud, abuse, or financial risk.
Fine-tune detection rules, alerts, and risk indicators based on emerging fraud trends.
Work closely with compliance, fraud operations, and customer support teams on investigations and case resolution.
Develop and maintain dashboards and reports for fraud KPIs, incident metrics, and operational performance.
Participate in cross-functional fraud response initiatives and post-incident analysis.


Required Qualifications

Minimum 3 years of experience in SRE, DevOps, Security Operations, or Fraud/Risk Monitoring roles.
Strong hands-on experience with Datadog, PagerDuty, and Splunk.
Proficiency in Linux, shell scripting, and cloud infrastructure troubleshooting (AWS, GCP, or Azure).
Solid understanding of service observability, incident response, and CI/CD pipelines.
Experience working with fraud detection or risk monitoring systems in fintech, payments, or transaction-heavy platforms.
Strong querying skills using SQL and Splunk SPL, with experience handling large-scale log and event data.
Excellent communication and collaboration skills, with the ability to work across technical and non-technical teams.


Preferred Qualifications

Exposure to KYC/AML systems or regulated fraud detection environments.
Familiarity with secure API design, authentication mechanisms (OAuth 2.0, JWT), and access control models.
Knowledge of compliance standards such as PCI-DSS, ISO 27001, ISO 8583.
Experience with rule engines or anomaly detection techniques.
Relevant certifications such as AWS DevOps Engineer, CFE (Certified Fraud Examiner), or equivalent.

Business Development Intern

Job Title: Business Development Intern
Location: Infopark, Kochi
Work Mode: Work From Office
Department: Sales
Reports To: Director of Sales

Job Overview
We are looking for a motivated and enthusiastic Business Development Intern to join our Sales team. This role is ideal for fresh graduates or post‑graduates who want to build a career in Sales and Business Development. The intern will support sales initiatives through company research, lead generation, market analysis, and close collaboration with the sales leadership team.

Key Responsibilities
Company and Market Research

Conduct detailed research on target companies to identify potential business opportunities
Analyze organizational structures, leadership hierarchies, and decision‑makers
Track industry trends, annual reports, news articles, and press releases relevant to the company’s services

Cold Outreach and Prospect Engagement

Reach out to prospects through cold emails, cold calls, and LinkedIn outreach
Initiate conversations and create interest in company offerings
Maintain follow‑ups and initial engagement with leads

Contact Discovery and Lead Sourcing

Use tools such as Apollo, Lusha, LinkedIn Sales Navigator, and similar platforms
Identify, verify, and document accurate contact details including email IDs and phone numbers
Maintain organized and updated lead databases

Lead Management and Collaboration

Work closely with Business Development Executives and Sales Managers
Assist in lead nurturing and pipeline support
Support business growth initiatives through team collaboration


What We Offer

Exposure to an experienced and dynamic sales team
On‑the‑job training on sales tools, outreach techniques, and research methodologies
Continuous mentorship and career guidance
A collaborative and inclusive work culture
Opportunity to convert into a full‑time Business Development Executive role with an attractive salary after probation, based on performance


Qualifications and Skills
Eligibility

Graduates or Post‑Graduates seeking to start or grow a career in Sales or Marketing

Skills and Competencies

Strong verbal and written communication skills
Ability to take ownership of assigned tasks
Self‑motivated with a willingness to learn new tools and techniques
Basic proficiency in MS Excel, PowerPoint, Word, and Outlook


Core Skills
Business Development, Sales, Cold Calling, Lead Generation, LinkedIn Outreach, Market Research

Senior Human Resource Manager

Job Title: Senior Human Resource Manager
Location: Infopark, Kochi
Work Mode: Work From Office (WFO)
Experience: 8+ Years

Role Overview
We are hiring a Senior Human Resource Manager to lead and manage end-to-end HR functions for a fast-growing organization. This role demands a strong blend of strategic HR leadership and hands-on execution, with close collaboration with business leaders to drive talent, culture, performance, and compliance.

Key Responsibilities

HR Strategy & Business Partnering

Partner with leadership and functional heads to align HR initiatives with business goals
Support workforce planning, organizational design, and capability development
Act as a trusted advisor on people management, performance, and organizational culture
Talent Acquisition & Workforce Planning

Own and drive recruitment strategy across lateral and campus hiring
Improve recruitment processes, employer branding, and candidate experience
Work with business leaders on headcount planning and resource forecasting
Employee Lifecycle Management

Manage onboarding, confirmations, internal movements, and separations
Ensure a consistent and positive employee experience across the lifecycle
Design retention strategies to minimize unwanted attrition
Performance & Talent Management

Lead performance management processes including goal setting, reviews, and appraisals
Coach managers on feedback, performance improvement, and development planning
Identify high-potential talent and support succession planning initiatives
Employee Engagement & Culture

Design and execute employee engagement and internal communication initiatives
Handle employee relations, grievances, and sensitive workplace matters
Promote an inclusive, high-performance, and values-driven culture
HR Operations & Policies

Ensure smooth execution of HR operations with accuracy and consistency
Draft, implement, and update HR policies, SOPs, and frameworks
Oversee payroll coordination, attendance management, and leave governance
Compliance & Legal

Ensure compliance with Indian labor laws and statutory regulations
Manage audits, statutory documentation, and regulatory requirements
Advise leadership on HR risk management and compliance matters
HR Analytics & Reporting

Track and analyze HR metrics such as attrition, hiring, productivity, and utilization
Present insights and dashboards to leadership for data-driven decisions
Leverage people analytics to improve HR effectiveness


Required Qualifications

Bachelor’s or master’s degree in human resources, Business Administration, or a related field
8–15 years of progressive HR experience
Prior experience in IT / GCC / Services / Product-led environments preferred


Key Skills & Competencies

Strong business partnering and stakeholder management skills
In-depth understanding of HR operations and people processes
Excellent communication, interpersonal, and conflict resolution abilities
Proven experience handling employee relations and sensitive issues
Strong knowledge of Indian labor laws and statutory compliance
Ability to work effectively in a fast-paced, growth-oriented environment


Preferred Experience

Experience supporting multi-location or distributed teams
Exposure to scaling organizations or GCC setups
Hands-on experience with HRMS, ATS, and people analytics tools


Success Indicators

Improved employee engagement and retention
Efficient and scalable hiring processes
Strong HR credibility and leadership trust
Robust compliance and risk mitigation

Senior Collections (Credit Control) Specialist

Senior Collections (Credit Control) Specialist- Remote

Role Overview

The Senior Collections (Credit Control) Specialist is responsible for managing the end‑to‑end credit control and collections function, ensuring timely cash collection and effective management of customer debt. The role focuses on reducing DSO, applying daily cash receipts, managing aged receivables, and producing accurate reporting for senior management.

This position works closely with Business Development, Account Management, Billing, and Finance teams to resolve disputes, escalate overdue debt, and ensure collections targets are met in line with company policy and IFRS requirements.

Key Responsibilities Collections & Credit Control

Actively monitor debtor balances to reduce Days Sales Outstanding (DSO)
Perform daily cash application in the accounting system
Ensure customer payments are received in line with agreed payment terms
Conduct regular debtor reviews to maintain consistent credit control standards
Maintain accurate customer contact and VAT information in the system
Stakeholder Collaboration

Hold regular meetings with Business Development, Account Management, and senior stakeholders to review key accounts and AR issues
Partner with the Billing team to resolve account reconciliation issues quickly and avoid payment delays
Liaise directly with customers to resolve disputes and negotiate payments
Reporting & Risk Management

Prepare daily collections reporting for the executive team
Produce monthly aged debt and bad debt provisioning reports in line with IFRS 9
Analyse AR and collections reports, identifying key trends and risks
Contribute collections and revenue insights to monthly board pack reporting
Escalation & Compliance

Work with internal and external legal teams to escalate overdue debt and support litigation where required
Ensure compliance with financial regulations, internal controls, and company policies
Stay updated on industry best practices and regulatory changes related to credit control
Technical Skills Required

NetSuite experience (mandatory) with hands-on exposure to the SuiteBilling module
Salesforce experience (desirable)
Strong proficiency in Microsoft Excel
Good working knowledge of Word, PowerPoint, and databases
Experience & Qualifications

Senior-level experience in Credit Control / Collections
Proven track record of reducing DSO and managing complex B2B collections
Strong understanding of IFRS 9
CICM qualification desirable
Accounting qualification such as AAT or ACCA (part-qualified) preferred
Key Soft Skills

Strong negotiator with excellent communication skills
Results-driven, proactive, and highly organized
Commercially aware with a customer-focused approach
Confident engaging with senior stakeholders and remote teams

Senior AI Full Stack Developer

Overview
We are looking for an experienced Senior AI Full Stack Developer to join our team. You will work closely with business owners to turn ideas into clear technical tasks and deliver reliable, scalable solutions. Both frontend and backend development will be done in TypeScript.
This role requires strong technical skills, clear communication, and the ability to listen, ask the right questions, and proactively improve requirements.

Responsibilities
Design, develop, and maintain full stack applications using JavaScript and TypeScript (TDD)
Build and maintain frontend and backend systems
Work closely with business owners to understand requirements and translate them into technical tasks
Help refine and clarify business ideas into well-defined technical solutions
Design and optimize database schemas and queries using MySQL
Write clean, maintainable, and well-documented code
Review code, troubleshoot issues, and improve existing systems
Strong experience in AI integration

Senior Recruiter

Senior Recruiter – Contract Role (AI-Driven Hiring)

Location: Preferably Kochi / Bangalore

Contract Duration: 3–6 Months (Extendable based on performance)

Availability: Immediate

We are seeking a Senior Recruiter on a contract basis who can deliver results at speed and uses AI tools as a core part of their recruitment strategy, not as an add-on. This role is ideal for someone who is comfortable managing high hiring volumes, works well under pressure, and enjoys building efficient, tech-enabled recruiting processes.

Role Overview

As a Senior Recruiter, you will be responsible for managing end-to-end recruitment across multiple verticals. You will partner closely with hiring managers to understand role requirements, define hiring priorities, and ensure rapid yet high-quality closures. The role demands strong ownership, autonomy, and the ability to manage 10 or more open positions simultaneously without compromising candidate experience or stakeholder communication.

A key expectation of this role is the hands-on use of AI-powered recruitment tools for sourcing, screening, shortlisting, and candidate outreach. You should be comfortable leveraging automation and intelligence to optimize turnaround time, improve candidate quality, and drive scalable hiring outcomes.

Key Responsibilities

Manage complete recruitment lifecycle from requirement gathering to offer closure
Handle multiple open requisitions across different functions and seniority levels
Actively use AI tools for resume screening, talent matching, outreach personalization, and pipeline management
Build and maintain a strong candidate pipeline through LinkedIn Recruiter and other sourcing channels
Coordinate interviews, manage feedback loops, and ensure timely follow-ups
Maintain accurate and up-to-date records in the ATS
Provide regular hiring updates, dashboards, and insights to hiring managers
Ensure a positive and professional candidate experience throughout the process

Required Experience & Skills

5–8 years of full-cycle recruitment experience, preferably across diverse roles and teams
Mandatory hands-on experience using AI tools in recruitment, such as AI sourcing platforms, screening tools, or automation-based outreach solutions
Strong expertise in LinkedIn Recruiter for proactive sourcing and talent mapping
Proven experience working with modern Applicant Tracking Systems (ATS)
Ability to manage high-volume hiring with strong prioritization and time management skills
Excellent communication and stakeholder management abilities
Self-driven, detail-oriented, and comfortable working independently
Available to join immediately on a contract basis

Senior Billing Specialist

Senior Billings Specialist

Role Overview

The Senior Billings Specialist is responsible for overseeing and delivering an accurate, compliant, and efficient end-to-end client billing operation. The role owns the monthly billing automation process, including invoice production, reconciliation, customer billing data maintenance, and revenue-related balance sheet reconciliations.

This position plays a critical role in supporting cash collection, revenue integrity, pricing changes, commission processing, and audit readiness, partnering closely with Finance, Sales, Account Management, and Operations teams.

Key Responsibilities Billing Operations

Own and manage the end-to-end monthly automated client billing process
Maintain and continuously improve the billing platform, running parallel processes during system or pricing changes
Ensure billing accuracy, completeness, timeliness, and compliance with company policies and financial regulations
Review contracts, purchase orders, and sales agreements to ensure correct billing setup
Implement revised product pricing strategies into the automated billing process
Reconciliations & Month-End

Prepare and review month-end balance sheet reconciliations, including:
Deferred revenue
Contract assets
Client billing accounts
Drive ongoing improvement in month-end close timelines and accuracy
Ensure complete and accurate billing and revenue recognition documentation (POs, client approvals, purchasing contacts)
Stakeholder Management

Take full accountability for resolving client billing and reconciliation issues within agreed SLAs
Partner with Finance and Account Management teams to support timely cash collection
Collaborate with internal and external auditors, providing documentation and explanations as required
Cashflow & Commissions

Prepare a 13-week cash receipt forecast
Post customer receipts into the accounting system on a daily basis
Facilitate employee commission payments in line with internal policies
Compliance & Best Practice

Ensure adherence to financial regulations, internal controls, and industry standards
Stay updated on emerging trends and best practices in billing and revenue recognition
Technical Skills Required

NetSuite experience (mandatory) with strong hands-on expertise in SuiteBilling
Salesforce experience (desirable)
Advanced proficiency in Microsoft Excel
Strong working knowledge of Word, PowerPoint, and database tools
Experience & Knowledge

Senior-level experience in billing or revenue operations
Proven experience managing and enhancing an automated billing platform
Strong understanding of IFRS 15
Working knowledge of IFRS 9 (receivables)
Experience working to tight month-end deadlines

Senior VAPT Engineer – Cybersecurity & Payment Security

Job Title
Senior VAPT Engineer – Cybersecurity & Payment Security -7+ years
WFO-Infopark,Kochi

Position Overview
We are looking for an experienced Senior VAPT Engineer with strong expertise in
application, network, cloud, and payment security. This role will lead vulnerability
assessment and penetration testing engagements across enterprise and fintech environments,
ensuring systems, applications, and payment infrastructures are resilient against real-world
cyber threats.
The role is client-facing and requires the ability to translate technical findings into clear
business and risk insights.


Key Responsibilities
VAPT & Security Assessment
• Lead end-to-end Vulnerability Assessment and Penetration Testing (VAPT)
engagements including scoping, execution, reporting, and remediation support.
• Perform black-box, grey-box, and white-box penetration testing on web applications,
APIs, networks, cloud, and infrastructure.
• Conduct advanced manual testing aligned with OWASP Top 10, SANS Top 25, and
MITRE ATT&CK.
• Design threat models and realistic attack scenarios based on current threat
intelligence.
Payment Security & FinTech Testing
• Perform protocol-level penetration testing on ISO 8583 financial messaging (MTI
manipulation, bitmap tampering, replay attacks).
• Conduct security testing of payment infrastructure including Payment Switches,
HSMs, POS systems, and payment gateways.
• Test payment APIs (REST/GraphQL) with focus on BOLA, mass assignment, and
transaction flow abuse.
• Review cryptographic implementations including AES, RSA, tokenization, and key
management to ensure PAN/CVV protection.
• Support PCI DSS v4.0 compliance through quarterly scans and annual penetration
testing of the CDE.
• Simulate fraud scenarios such as double-spend, refund abuse, and replay attacks in
collaboration with Risk teams.
Cloud, Mobile & Automation
• Conduct security assessments on AWS, Azure, and GCP environments, including
IAM and serverless components.
• Perform Android and iOS mobile application security testing (SSL pinning bypass,
root/jailbreak checks).
• Develop custom scripts and tools using Python, Bash, PowerShell, or Go to
automate testing activities.
Reporting & Client Communication
• Produce clear, concise VAPT reports with actionable remediation and secure-by
design recommendations.
• Present findings to technical teams and senior stakeholders.
• Act as a trusted security advisor to clients and internal teams.
Required Skills & Experience
• 7+ years of hands-on experience in VAPT, penetration testing, or security consulting.
• Strong expertise in application, network, cloud, and payment security.
• Deep understanding of ISO 8583, OWASP Top 10, and PCI DSS.
• Proficiency with tools such as Burp Suite, Nessus, Nmap, Metasploit, Wireshark,
OpenVAS.
• Experience with cloud security (AWS, Azure, GCP) and containerized environments.
• Strong scripting and automation skills.
• Excellent documentation and stakeholder communication skills.
Preferred Qualifications
• Certifications such as OSCP, OSCE, CPENT, GPEN, CREST, CISSP, CEH.
• Knowledge of PCI QSA processes or ISO 8583 fundamentals.
• Experience with fintech platforms, payment gateways (e.g., Stripe), and 3DS
authentication.
• Prior consulting or client-facing experience.