INFOPARK

Patient Caller & Accounts Receivable (AR) Reviewer

We are seeking a detail-oriented and professional Patient Caller & AR Reviewer to manage inbound and outbound calls while supporting accounts receivable operations. The ideal candidate will have basic knowledge of AR processes and the ability to review Practice Management Systems (PMS) to address and resolve client inquiries effectively.
Key Responsibilities:
• Handle inbound and outbound calls in a professional and timely manner.
• Communicate with patients and clients to address billing and account-related inquiries.
• Review and analyze accounts receivable (AR) details within the Practice Management System (PMS).
• Explain account statuses, payment details, and outstanding balances clearly to clients.
• Document call details and update records accurately in the system.
• Collaborate with internal teams to resolve discrepancies and ensure timely follow-up.
Qualifications:
• Basic knowledge of Accounts Receivable (AR) processes.
• Familiarity with Practice Management Systems (PMS).
• Strong communication and interpersonal skills.
• Good analytical and problem-solving abilities.
• Ability to manage multiple tasks and meet deadlines.

Senior Mobile Engineer (React Native)

We are seeking a high-caliber Senior Mobile Engineer to lead the development of our cross-platform mobile applications. As a core member of our engineering team, you will be responsible for architecting scalable solutions, mentoring junior developers, and ensuring a seamless, high-performance experience for our users across both iOS and Android.

Core Responsibilities
• Architecture & Development: Lead the design and implementation of complex, reusable components and features using React Native.
• Performance Optimization: Identify and fix performance bottlenecks, memory leaks, and "jank" to ensure a buttery-smooth 60 FPS UI.
• Code Quality: Drive engineering excellence through rigorous code reviews, unit/integration testing (Jest, Detox), and CI/CD automation.
• Collaboration: Work closely with Product Managers and UI/UX Designers to translate wireframes into pixel-perfect, functional realities.
Technical Requirements
• Framework Experience: At least 5+ years of professional mobile development experience, with a minimum of 3+ years dedicated to React Native.
• Language Mastery: Expert-level command of TypeScript and JavaScript (ES6+).
• State Management: Deep architectural expertise in managing complex application states using Redux, MobX, or the React Context API.
• Navigation: Extensive hands-on experience implementing fluid user flows with React Navigation or React Native Navigation.
• DevOps & Tooling: Proven ability to manage the full release lifecycle using Fastlane, Bitrise/CircleCI, and direct deployment to the App Store and Google Play Store.
• Testing & Quality: A commitment to stability through rigorous testing with Jest, React Native Testing Library, or automated E2E frameworks like Detox.

Desired Attributes
• Problem Solver: You don’t just find bugs; you find the root cause and implement long-term structural fixes.
• Product-Minded: You care about the "why" behind a feature, not just the "how."
• Continuous Learner: You stay up-to-date with the evolving React Native ecosystem (e.g., the New Architecture, TurboModules, Fabric).

Bonus Points
• Experience with GraphQL and Apollo Client.
• Knowledge of Skia or Reanimated for advanced animations.
• Background in Server-Side Rendering (SSR) or web development with React.
• Previous experience in a high-growth startup environment.

Technical Project Manager (Full-Stack Platform)

We are looking for a hybrid Technical Project Manager to own the end-to-end delivery of our cross-platform ecosystem. In this role, you will be the bridge between our client’s vision and our engineering team, overseeing a stack that includes a React Native mobile suite, a React web portal, and a Python/Django backend.

You aren't just tracking tickets; you are defining the product roadmap, managing stakeholder expectations, and diving deep into technical constraints to ensure we build the right things the right way.

Core Responsibilities
• Product Leadership: Partner directly with the client to define product vision, gather requirements, and translate business needs into actionable user stories and functional specifications.
• Scope Management: Own the product backlog. Prioritize features based on ROI, technical complexity, and client deadlines.
• Technical Orchestration: Coordinate development across the full stack (Python/Django, React, and React Native), ensuring seamless integration between the backend APIs and frontend interfaces.
• Agile Delivery: Lead Scrum ceremonies (sprint planning, stand-ups, retrospectives) and remove blockers to keep the engineering team hitting their velocity targets.
• Quality Assurance: Define Acceptance Criteria and conduct User Acceptance Testing (UAT) to ensure the final delivery aligns with the client’s original intent.
• Stakeholder Communication: Provide transparent reporting on project health, risks, and timelines to executive leadership and client partners.

Technical & Professional Requirements
• Experience: 5+ years in technical project or product management, specifically delivering full-stack web and mobile applications.
• Tech Stack Fluency: While you don’t need to code, you must be comfortable discussing:
o Backend: RESTful APIs, database schema design (PostgreSQL), and Django architecture.
o Frontend: Component-driven development in React and the nuances of the React Native lifecycle.
• Strategic Tools: Proficiency in Jira, Confluence, Linear, or similar project management suites.
• Analytical Skills: Experience using data (Google Analytics, Mixpanel, or SQL) to inform product decisions and feature prioritization.
• Client-Facing Prowess: Exceptional communication skills with the ability to say "no" diplomatically while providing alternative strategic solutions.

Key Performance Indicators (KPIs)
• On-Time Delivery: Maintaining a consistent sprint velocity and hitting milestone dates.
• Scope Accuracy: Minimizing "feature creep" through rigorous initial discovery and clear documentation.
• Client Satisfaction: Maintaining a high Net Promoter Score (NPS) or client feedback rating through proactive communication.
• Code-to-Requirement Alignment: Ensuring the engineering output matches the functional specs with minimal rework.

Senior AR Associate ( Ophthalmology )

Senior AR Associate

Job Description
• Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable
• Should be able to convince the claims company (payers) for payment of their outstanding claims
• Sound knowledge of U.S. Healthcare Domain (Provider side) methods for improvement on the same
• Should have basic knowledge of the entire Revenue Cycle Management (RCM) Contact insurance companies for further explanation of denials and underpayments Document actions taken in claims billing summary notes

Skills Required:
• 2+ yrs exp in AR Calling
• Good Communication Skills
• Must-have: Denial Management expertise and Ophthalmology experience.

Medical Assistant

Medical assistants play a critical role in the daily operations of a medical practice. They work closely with doctors, nurses and other staff to provide patient care. Medical assistants working in cardiology perform specialized duties relating to heart health in addition to basic job responsibilities such as taking blood pressure and other vital signs, weighing patients and prepping them for medical procedures.

Eligibility :
1. Must be registered staff nurse .
2. Must have excellent proficiency in spoken & written English .
3. Ready to work in US shift timings .
4. Should do multiple tasks such as return patient phone calls and discuss minor clinical issues, able to deal with a lot of clinical issues.

Role & Responsibilities
• Addressing patient phone calls .
• Promotes patient's independence by establishing patient care goals; teaching patient, friends, and family to understand condition, medications, and self-care skills; answering questions.
• Assures quality of care by adhering to therapeutic standards.
• Resolves patient problems and needs by utilizing multidisciplinary team strategies.
• Maintains patient confidence and protects operations by keeping information confidential. title:nurse, registered
• Maintains a cooperative relationship among health care teams by communicating information.
• Collecting the laboratory specimens to send off for further testing if needed.
• Conducting the EKG
• Graduate from an accredited medical assisting program
• Performing the basic functions in addition to more specialized duties.
• Should have knowledge of heart conditions, such as angina, heart failure, heart valve disease and heart attack.
• Must be able to address basic questions about prescribed heart medications and any special diet recommendations the doctor makes.
• Explaining the patient what will take place once the cardiologist enters the room.
• Helps prepare the patient for examination and assists the specialist during the exam.

Virtual Receptionist (US Voice Process)

Please find below.

Duties and Responsibilities - Virtual Receptionist

● Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
● Welcomes patients and visitors in person or on the telephone, and answers or refers inquiries.
● Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
● Helps patients in distress by responding to emergencies.
● Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
● Maintains operations by following policies and procedures, reporting needed
changes.
● Keeps patient appointments on schedule by notifying providers of patient’s arrival.

Requirements:
Must have excellent communication skills
Experience in the US voice process is desirable.
Should be willing to work in night shift.
Freshers are welcome.