INFOPARK

Power Apps Developer

Skills – Mandatory - Power Apps, Azure DevOps, Power Automate  
Skills - Primary  - Power Apps, Power Platform, Cavas Apps, Model-Driven Apps, Dataverse, CI/CD 
Skills - Good to have  -Experience with Azure services and integrations. Knowledge of Power BI, SharePoint, or SQL. 


Qualification - Graduate 
Total Experience 2+ years Relevant Experience  2+ years 
Work Location - Kochi/TVM
Certification -  Microsoft Power Platform certifications (PL‑100, PL‑200). 
 
Job Purpose
We are seeking an experienced Power Apps Developer with strong expertise in Canvas Apps, Model
Driven Apps, Dataverse, and CI/CD practices. The ideal candidate should possess deep knowledge of 
Power Platform components and best practices to design, build, and maintain scalable enterprise 
applications. A minimum of 2 years of core Power Apps project experience is required. 
 
 
Job Description / Duties and Responsibilities  
Key Responsibilities 
1. Design, develop, and deploy Canvas and Model-Driven Power Apps solutions. 
2. Build and optimize Dataverse tables, relationships, and business logic. 
3. Implement and manage Power Apps CI/CD pipelines using Azure DevOps or GitHub. 
4. Collaborate with cross-functional teams and understand Power Apps roles, permissions, and governance models. 
5. Develop and maintain automated workflows using Power Automate. 
6. Write efficient Power Fx formulas and implement business rules following best practices. 
7. Ensure solutions adhere to performance, security, and compliance standards. 
8. Troubleshoot and resolve issues across Power Platform components. 
9. To adhere to ISMS policies and procedures 
 
Job Specification / Skills and Competencies 
 
Required Skills & Qualifications 
1. Strong expertise in Canvas Apps and Model-Driven Apps. 
2. Thorough knowledge of Dataverse architecture, security roles, and features. 
3. Hands-on experience with CI/CD for Power Apps (Azure DevOps / GitHub). 
4. Excellent understanding of Power Apps teams, security roles, and environment management. 
5. Proficiency in Power Automate flows (cloud & desktop flows). 
6. Strong command of Power Fx expressions and business rules. 
7. Awareness of Power Apps and Power Platform best practices. 
8. Good analytical, problem‑solving, and communication skills. 


Preferred Qualifications 
• Microsoft Power Platform certifications (PL‑100, PL‑200). 
• Experience with Azure services and integrations. 
• Knowledge of Power BI, SharePoint, or SQL.

Site Reliability Engineer

Role : Site Reliability Engineer

Skills – Mandatory - Azure Cloud Infrastructure
Skills - Primary - Azure cloud infrastructure Support

Total Experience : 3 to 8 years

Work Location : Cochin/TVM/Remote

Job Purpose (both Onsite / Offshore)

We are seeking a Site Reliability Engineer (SRE) to support and maintain a 24×7 Azure cloud environment, ensuring high availability, reliability, and performance of infrastructure and hosted services. This role requires the engineer to operate across L1 and L2 support responsibilities, combining proactive monitoring with advanced troubleshooting and root cause analysis.
The ideal candidate is an IT Generalist with strong networking, system administration, and customer service skills, capable of owning to customer issues end-to-end in dynamic and evolving environments. The role demands the ability to troubleshoot complex technical problems and communicate solutions clearly to both technical and non-technical stakeholders

Job Description / Duties and Responsibilities

Azure Cloud Infrastructure Support (L1 & L2)

• Provide 24X7 monitoring, support, and maintenance of Azure cloud infrastructure to ensure high availability, performance, security, and reliability.
• Perform real-time monitoring and alert response using Azure Monitor, Log Analytics, Application Insights, and third-party monitoring tools.
• Manage and support Azure Virtual Machines (Windows and Linux) including provisioning, scaling, start/stop, patching, backup, restore, and performance troubleshooting.
• Support Azure networking components including Virtual Networks (VNets), Subnets, Network Security Groups (NSGs), User Defined Routes (UDRs), Load Balancers, Application Gateways, Azure Firewall, VPN Gateways, and ExpressRoute connectivity.
• Administer and support Azure Active Directory / Entra ID, including user and group management, role-based access control (RBAC), conditional access, and identity troubleshooting.
• Support Azure Storage services (Blob, File, Disk, Queue, Table) including access control, performance tuning, capacity management, and issue resolution.
• Provide L1/L2 support for Azure PaaS services such as App Services, Azure SQL, Managed Instances, and Azure Kubernetes Service (AKS), focusing on availability, connectivity, and configuration-related issues.
• Perform capacity planning and performance analysis, proactively identifying resource constraints and recommending scaling or optimization actions.
• Manage cost monitoring and optimization activities by entifying underutilized resources, supporting right-sizing efforts, and providing usage insights.

System Administration & Remote Support
• Manage users in Windows Terminal Server / Remote Desktop Services (RDS) environments, both on-premises and hosted.
• Act as a Remote Administrator for Customer Windows Servers, including user account management, shared file access, print services, and print queue configuration.
• Support Windows print services, server backup, restore, and recovery operations.
• Perform routine OS patching, system maintenance, and health checks across Windows and Linux environments.
Networking & Firewall Administration
• Support and administer Fortinet / FortiGate firewalls, including policy management, site-to-site and dial-up VPN configuration, VLAN setup, and basic network troubleshooting.
• Troubleshoot customer WAN, LAN, and VPN connectivity issues, including routing and firewall policy problems.
• Diagnose and resolve local LAN and network-related issues impacting application and infrastructure availability.
• Collaborate with internal and customer network teams to ensure secure and reliable connectivity.

Customer Support & Incident Ownership
• Remotely troubleshoot and resolve technical issues over phone and remote tools, taking full ownership from initial contact to resolution.
• Communicate complex technical issues and solutions clearly to non-technical or less tech-savvy users.
• Provide timely updates to customers during incidents, escalations, and service restoration activities.
• Handle after-hours and emergency support requests on a rotational on-call basis.
• Perform incident, problem, and change management activities in line with ITIL processes, including triage, escalation, RCA, and post-incident reviews.
• Conduct root cause analysis (RCA) for recurring or critical incidents and implement preventive measures to reduce future outages.

Documentation & Collaboration

• Document incidents, resolutions, and troubleshooting steps in the call tracking / ticketing system in accordance with defined documentation standards.
• Develop and maintain runbooks, SOPs, and knowledge articles for recurring issues.
• Build strong working relationships with customers and internal teams to improve service quality and operational efficiency.

Job Specification / Skills and Competencies

• Minimum 2 years of experience in a technical customer support, infrastructure support, or systems administration role.
• Hands-on experience supporting Windows Server environments, networking, and firewalls.
• Strong knowledge of Microsoft Azure infrastructure and services.
• Solid Windows system administration skills (Active Directory, RDS, file services, print services).
• Strong networking fundamentals (TCP/IP, DNS, routing, VPNs, firewalls).
• Hands-on experience with Fortinet / FortiGate firewalls or similar enterprise firewalls.
• Experience with monitoring, alerting, and incident management tools.
• Excellent troubleshooting and analytical problem-solving skills.
• Strong customer service mindset with the ability to remain calm under pressure.
• Ability to communicate complex technical concepts clearly to novice or non-technical users.
• Ability to work independently while effectively leveraging available tools, documentation, and team support.
• Strong documentation, time management, and multitasking skills.

Certifications Desired
• Cloud Certifications, ITIL Certifications, CompTIA Network+ Certification or equivalent.
• Experience administering and troubleshooting enterprise firewalls such as Cisco, Fortinet, Palo Alto, or similar.
Work Model
• 24×7 shift-based operations on a rotation basis, including weekends and holidays.
• On-call and after-hours support on a rotational basis.
• Role includes both L1 and L2 responsibilities with full ownership of incidents.
• To adhere to the Information Security Management policies and procedures

Senior Power Platform AI Engineer (Copilot Studio & Power Platform)

Skills – Mandatory - Microsoft Copilot Studio, Power Platform, AI Agent Development, Workflow Automation, App Integration
Skills - Primary - Copilot, Power Platform
Skills - Good to have - Understanding of LLMs (Large Language Models), JSON, and REST APIs.
Qualification - Graduate
Total Experience - 5-9 years
Relevant Experience - 5+ years
Work Location - Kochi/TVM
Expected Date of Onboarding - Immediate
Certifications - Microsoft Certified: Power Platform Developer Associate (PL400) , Microsoft Applied Skills: Create agents with Microsoft Copilot Studio

Job Purpose
We are seeking a highly skilled AI Engineer to lead the design, development, and deployment of
intelligent agents and automation solutions. In this role, you will be responsible for building
sophisticated AI "Copilots" using Microsoft Copilot Studio, while leveraging the Power Platform
(Power Automate, Power Apps, and Dataverse) to create seamless, end-to-end business solutions.
The ideal candidate bridges the gap between generative AI capabilities and practical business
automation, ensuring our AI agents are not just conversational, but action-oriented.

Job Description / Duties and Responsibilities
• AI Agent Development: Design and configure conversational agents in Microsoft Copilot Studio, including topics, entities, variables, and generative AI features (RAG - RetrievalAugmented Generation).
• Workflow Automation: Build complex Power Automate cloud flows to trigger actions from Copilot Studio, integrating with enterprise systems (SharePoint, SQL, ServiceNow, etc.).
• App Integration: Develop Power Apps (Canvas and Model-Driven) that embed or interact with AI agents to enhance user experience.
• Custom Connectors: Create and manage custom APIs and connectors to link the AI ecosystem with non-standard internal or third-party data sources.
• Prompt Engineering: Optimize system prompts and instructions to ensure AI accuracy, tone, and security compliance.
• Governance & Security: Implement AI solutions following Responsible AI principles, ensuring data privacy and proper authentication (OAuth/Entra ID).
• Testing & Optimization: Use built-in analytics and user feedback to refine bot performance, reduce fallback rates, and improve response accuracy.
• Adhere to ISMS policies and procedures

Job Specification / Skills and Competencies
• Copilot Studio Mastery: Proven experience building agents with complex logic, multi-turn conversations, and generative answers.
• Power Platform Expertise: Strong proficiency in Power Automate (logic, expressions, data operations) and Power Apps.
• Data Proficiency: Experience with Microsoft Dataverse and integrating with Microsoft 365 services (Graph API, SharePoint).
• Technical Knowledge: Understanding of LLMs (Large Language Models), JSON, and REST APIs.
• Problem Solving: Ability to translate vague business requirements into structured AI conversation flows and automated logic.

• Certifications (Preferred):
o Microsoft Certified: Power Platform Developer Associate (PL-400)
o Microsoft Applied Skills: Create agents with Microsoft Copilot Studio

Full Stack Azure Developer (.NET and React)

Skills – Mandatory - Azure, .NET Core, React, SQL/NoSQL Skills - Primary Full Stack Development, Cloud Architecture, Database Management, DevOps Integration
Skills - Good to have - Experience with Azure DevOps or GitHub Actions, Knowledge of Microservices architecture and Docker/Kubernetes.
Qualification - Graduate
Total Experience 3-8 years
Relevant Experience 3+ years
Work Location- Kochi/TVM
Certification - Azure Certifications (e.g., AZ-204: Developing Solutions for Microsoft Azure)

Job Purpose
We are looking for a versatile Full Stack Azure Developer to join our team. You’ll be responsible for
building and maintaining cloud-native applications that are as robust on the backend as they are
seamless on the frontend. If you enjoy moving from a C# API to a React component and then deploying
it all via Azure pipelines, you’ll fit right in.


Job Description / Duties and Responsibilities
• Full Stack Development: Build scalable, high-quality web applications using .NET Core/6+ and React.
• Cloud Architecture: Design and implement cloud-native solutions using Azure services (App Services, Functions, Logic Apps).
• Database Management: Work with Azure SQL, Cosmos DB, or similar to ensure data integrity and performance.
• DevOps Integration: Contribute to CI/CD workflows to ensure smooth, automated deployments.
• Collaboration: Work closely with product owners and designers to turn complex requirements into elegant code.
• Adhere to ISMS policies and procedures

Job Specification / Skills and Competencies
Technical Toolkit
1. The Backend
• .NET Expertise: Strong proficiency in C# and ASP.NET Core.
• Web APIs: Experience building and consuming RESTful services.
• Security: Understanding of OAuth2, OpenID Connect, and Azure AD (Entra ID).
2. The Frontend
• Modern JavaScript: Strong command of React.js (Hooks, Context API, or Redux).
• Styling & UI: Experience with CSS3, HTML5, and libraries like Material UI, Tailwind, or Bootstrap.
• TypeScript: (Preferred) Ability to write type-safe code for better maintainability.
3. The Cloud
• Azure Core Services: Experience with Azure App Service, Azure Functions (Serverless), and Key Vault.
• Storage: Familiarity with Azure Blob Storage and SQL Database.
• Observability: Knowledge of Azure Monitor and Application Insights.

Nice-to-Haves
• Experience with Azure DevOps or GitHub Actions.
• Knowledge of Microservices architecture and Docker/Kubernetes.
• Azure Certifications (e.g., AZ-204: Developing Solutions for Microsoft Azure).

Senior Automation Tester

Role : Senior Automation Tester

Skills – Mandatory - API Automation Testing, Automation framework development

Skills - Primary - Azure cloud infrastructure Support

Total Experience : 6 to 8 years

Work Location : Cochin/TVM

Job Purpose

We are seeking a Senior Test Automation Engineer to join our dynamic team. The ideal candidate will have a strong background in Java/C#/Python programming with excellent proficiency in API automation. Sound understanding on test automation framework development, with a focus on utilizing AWS services for building scalable and efficient test solutions to ensure quality of our software deliverables.

Job Description / Duties and Responsibilities

• Define test strategy to improve the product quality by introducing best practices like early testing,
• Continuous testing, automated testing etc. so that the project timelines can be met without compromising on quality.
• Perform test planning, team coordination, monitoring and control of the testing activities.
• Work in close liaison with the project manager and the customer for communications related to the testing activities.
• Work with the testing team to ensure the stories are tested as soon as the development is complete so that only minimal defects get leaked to the test environment.
• Monitor the project from process and quality standpoint and alert the project manager about the deviations/risks at the earliest.
• Participate in customer calls, the requirement gathering exercises, sprint planning / grooming sessions, sprint review etc. as needed.
• Guide and mentor the testing team in implementing best practices in different areas of testing including System testing, Regression testing (including automation), Performance Testing, Security Testing etc.
• Collaborate with development team to triage issues.
• Identify automation potential in application and keep the automation suite updated to ensure optimum test coverage is obtained through automation.
• Build automation regression suite and ensure the suite is diligently maintained and kept updated.
• Build/maintain automation frameworks.
• Close collaboration with internal and external teams to foster a single team culture.
• Be an excellent team player to ensure project commitments are met collaboratively.

Job Specification / Skills and Competencies

• Proficiency in testing concepts and experience in functional testing manually as well building automation test suite.
• Proficiency in any of the programming languages like java/python/c# etc.
• Familiarity with Continuous Integration and Continuous Deployment (CI/CD) pipelines
• Proficient with version control systems, such as Gitlab and GitHub.
• Excellent Exposure in build tools including Maven, Jenkins, AWS CodeBuild etc
• Excellent knowledge of design patterns and understanding the effective utilization of them in various programming languages.
• Proficiency in implementing BDD framework in test automation using tools like Cucumber.
• Good understanding of test-driven development methodology and significance of automation in TDD.
• Experience in developing hybrid test automation framework from scratch including integration of DB & Selenium.
• Good understanding on API automation using tools like rest assured/Rest sharp.
• Proficiency in AWS services like Lambda, Step functions, streaming services, AWS microservices etc.
• Excellent analytical and debugging skills to quickly identify and resolve issues.
• Excellent exposure in using automation framework lime TestNG/Nunit.
• Knowledge on performance test automation using JMeter or load runner would be a plus.
• Excellent exposure in testing RESTful and SOAP APIs. Proficiency in API testing tools including Experience with tools such as Postman, SoapUI and Swagger.
•Exposure in various data formats like Json & xml used for request and response payloads.
• Good exposure in Database/SQL to write sql queries to validate data to ensure data consistency and integrity.
• To adhere to the Information Security Management policies and procedures.