Career Opportunities:

Jr. Technical Support Specialist

Junior Support Specialist
We are seeking a motivated and detail-oriented Junior Support Specialist to join our team. The primary responsibility of this role is to provide first-level support to our clients, addressing their queries and resolving issues related to our travel software.
Key Responsibilities:
• Respond to client inquiries via various channels (email, phone, chat) in a timely and professional manner.
• Provide clear and concise explanations to clients, ensuring a positive support experience.
• Assist with software testing and quality assurance activities.
• Perform basic troubleshooting and debugging tasks.
• Create and maintain clear and concise documentation, including user guides, FAQs, and knowledge base articles.
• Assist with data entry, data cleaning, and data validation tasks.
• Maintain accurate records of client interactions and support incidents.
Required Skills and Experience:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 1+ years of experience in client support or technical support roles.
• Basic knowledge of .NET, Angular, and SQL.
• Strong problem-solving and analytical skills.
• Excellent written and verbal communication skills.
• Ability to learn new technologies and adapt to changing priorities.
Preferred Skills:
• Experience in software development or testing.
• Knowledge of booking engine systems.
• Experience with ticketing systems and help desk software.
Preferred Skills:
• Commitment Period – 2 years.
If you are a passionate and dedicated individual who enjoys helping others and solving problems, we encourage you to apply.

Email: careers@penguininc.com

Sr. QA Engineer

We are seeking a highly skilled and experienced Senior QA Engineer to join our dynamic team. You will play a crucial role in ensuring the quality and reliability of our travel software solutions.
Key Responsibilities:
• Develop comprehensive test strategies and plans, including test case design, test data preparation, and test execution.
• Execute manual and automated tests to identify defects and ensure quality.
• Design, develop, and maintain automated test scripts using tools like Selenium, Appium, or other relevant frameworks.
• Log, track, and prioritize defects using bug tracking tools.
• Conduct performance testing to identify bottlenecks and optimize system performance.
• Perform security testing to identify vulnerabilities and ensure data security.
• Work closely with development teams to understand requirements and provide feedback on code quality.
• Integrate testing activities into CI/CD pipelines to ensure quality throughout the development process.
Required Skills and Experience:
• 5+ years of experience in software quality assurance and testing.
• Strong understanding of software development lifecycle and testing methodologies.
• Experience in testing .NET and Angular applications.
• Proficiency in manual and automation testing techniques.
• Experience with test automation frameworks like Selenium, Appium, or similar.
• Knowledge of SQL and database testing.
• Experience with performance and security testing tools.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Experience in testing booking engine applications (a plus).
Commitment Period:
• 2 years.
If you are a passionate QA engineer with a strong technical background and a desire to work on challenging projects, we encourage you to apply. We offer a competitive compensation package, opportunities for professional growth, and a collaborative work environment.

Email: careers@penguininc.com

Jira & Agile transformation Specialist

We are seeking a highly motivated and experienced Jira & Agile Transformation Specialist to join our dynamic team. In this role, you will play a crucial part in driving the successful adoption of Agile methodologies across our development teams. Your primary focus will be implementing and administering Jira to streamline our project management processes and facilitate effective collaboration.

Key Responsibilities:
• Lead the implementation and configuration of Jira within the organization, tailoring it to the specific needs of our development teams.
• Serve as the primary administrator for Jira, managing user accounts, permissions, workflows, and customizations.
• Develop and maintain comprehensive Jira documentation, including user guides, training materials, and best practices.
• Coach development teams on Agile principles, methodologies i.e, Scrum and best practices.
• Facilitate Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Guide teams in adopting Agile values and principles, fostering a culture of continuous improvement.
• Assist in the creation and maintenance of project plans, timelines, and budgets.
• Track project progress, identify and mitigate risks, and ensure timely delivery of projects.
• Collaborate with cross-functional teams (development, QA, design) to ensure smooth project execution.
• Identify areas for optimization and implement changes to enhance team efficiency and productivity.
• Generate reports and dashboards from Jira to track project progress, identify key metrics, and provide insights to stakeholders.

Requirements:
• Minimum 4 years of experience in implementing and administering Jira, including customization, workflow design, and reporting.
• Extensive experience in implementing and administering Jira, including customization, workflow design, and reporting.
• Proven experience as an Agile Project Manager or Scrum Master with a strong understanding of Agile principles and methodologies.
• Excellent communication, interpersonal, and presentation skills with the ability to effectively communicate complex technical information to both technical and non-technical audiences.
• Strong analytical and problem-solving skills with the ability to identify and resolve issues proactively.
• Ability to work independently and as part of a team in a fast-paced and dynamic environment.
• Experience in the travel software industry is a plus.
• Jira certifications & Scrum Master Certification are preferred.

Commitment Period:
• 2 Years

Email: careers@penguininc.com

Project Coordinator

We are seeking a highly motivated and experienced Project Coordinator to join our dynamic team. In this role, you will play a crucial part in driving the successful adoption of Agile methodologies across our development teams. Your primary focus will be implementing and administering Jira to streamline our project management processes and facilitate effective collaboration.
Key Responsibilities:
• Lead the implementation and configuration of Jira within the organization, tailoring it to the specific needs of our development teams.
• Serve as the primary administrator for Jira, managing user accounts, permissions, workflows, and customizations.
• Develop and maintain comprehensive Jira documentation, including user guides, training materials, and best practices.
• Coach development teams on Agile principles, methodologies i.e, Scrum and best practices.
• Facilitate Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Guide teams in adopting Agile values and principles, fostering a culture of continuous improvement.
• Assist in the creation and maintenance of project plans, timelines, and budgets.
• Track project progress, identify and mitigate risks, and ensure timely delivery of projects.
• Collaborate with cross-functional teams (development, QA, design) to ensure smooth project execution.
• Identify areas for optimization and implement changes to enhance team efficiency and productivity.
• Generate reports and dashboards from Jira to track project progress, identify key metrics, and provide insights to stakeholders.
Requirements:
• Minimum 4 years of experience in implementing and administering Jira, including customization, workflow design, and reporting.
• Extensive experience in implementing and administering Jira, including customization, workflow design, and reporting.
• Proven experience as an Agile Project Manager or Scrum Master with a strong understanding of Agile principles and methodologies.
• Excellent communication, interpersonal, and presentation skills with the ability to effectively communicate complex technical information to both technical and non-technical audiences.
• Strong analytical and problem-solving skills with the ability to identify and resolve issues proactively.
• Ability to work independently and as part of a team in a fast-paced and dynamic environment.
• Experience in the travel software industry is a plus.
• Jira certifications & Scrum Master Certification are preferred.

Commitment Period:
• 2 years

Email: careers@penguininc.com

Sr. MVC / .Net + Angular Developer

We are seeking a highly skilled Senior .NET + Angular Developer to join our growing team. You will play a key role in designing, developing, and maintaining robust web applications and services using these technologies. You'll collaborate closely with team members across different layers of the infrastructure to deliver exceptional solutions.
Responsibilities:
• Design and develop complex web applications and web services leveraging .NET and Angular technologies.
• Collaborate with colleagues to coordinate all aspects of application development within the framework of the overall infrastructure.
• Possess a minimum of 6 years of experience designing, developing, and testing large-scale applications using various Microsoft technologies, including (but not limited to) Angular, C#, .NET, .NET Core, and SQL Server.
• Architect and develop API and back-end code using ASP.NET, MVC, WebApi, Angular 10+ (or later versions).
• Build and maintain front-end applications using Angular.
• Possess experience integrating web services (SOAP/RESTful), analyzing failures, and implementing solutions.
• Demonstrate strong understanding of requirements gathering, design principles, and code review practices.
• Understand and leverage Microsoft Azure platform, services, tools, and technologies.
• Possess a solid grasp of enterprise-scale technologies and the development of large-scale services.
• Analyze architectural options (complexity, performance, high availability, scalability, durability) and recommend the most appropriate implementation for each scenario.
• Maintain a passion for continuous learning and staying current with the latest technologies relevant to our products and platforms.
• Effectively communicate both verbally and in writing to collaborate with team members and stakeholders.
• Experience developing booking engine applications (a plus)

Technical Experience (Required Minimum):
• .NET / .NET Core: 6+ years
• Angular: 3+ years
• SQL: 6+ years
• Total experience: 6+ years

Commitment Period
• 2 Years

Email: careers@penguininc.com

Full Stack .Net Developer with Angular

Job Description

We are looking to recruit talents, who have a desire to advance their technical skills and build business acumen. At Penguin, you will work with a growing team and technology to provide engineering solutions and expertise to industries. Kindly go through below mentioned Job Profile along with required details and if interested kindly apply with updated CV.

Requirement

We are looking for a full stack developer with .Net and angular with 2- 8 years of experience responsible for building web applications and web services.

Responsibilities

Primary responsibilities will be to design and develop the applications and to coordinate with the rest of the team working on different layers of the infrastructure.

Translate application storyboards and use cases into functional applications.
Conduct code reviews.
Act as a technical mentor for less experienced team members.
Very good knowledge of web development including C#, ASP.NET, JavaScript, HTML, CSS, XML, Web service
Good experience in .NET 4.0+, such as ASP.NETMVC preferred.

Job Types: Full-time, Permanent



Benefits:
Flexible schedule
Health insurance
Provident Fund

Schedule:
Day shift
Monday to Friday
Weekend availability

Experience:
total work: 2 years (Required)
Angular: 1 year (Preferred)
SQL: 2 years (Required)
.NET: 2 years (Required)
Work Location: In person

Email: careers@penguininc.com