Career Opportunities:

Technical Architect

The Technical Architect will be responsible for designing, developing, and implementing complex systems and applications. This role requires a blend of technical expertise, strategic thinking, and leadership to guide technical teams in delivering innovative solutions that align with business goals.

Key Responsibilities

System Design and Architecture:
Develop high-level system architecture and design documents.
Ensure architectural solutions meet functional and non-functional requirements.
Create and maintain architectural diagrams, models, and documentation.

Technical Leadership:
Lead and mentor development teams in the adoption of best practices and technologies.
Provide technical guidance and support during the development lifecycle.
Conduct code reviews and ensure adherence to quality standards.

Technology Evaluation and Integration:
Stay current with emerging technologies and industry trends.
Evaluate and recommend tools, frameworks, and technologies for integration.
Ensure seamless integration of new technologies with existing systems.

Stakeholder Engagement:
Work closely with business stakeholders to understand requirements and objectives.
Translate business needs into technical solutions.
Present technical solutions to stakeholders and gather feedback.

Quality Assurance:
Establish and enforce coding standards, development processes, and best practices.
Ensure solutions are scalable, maintainable, and secure.
Conduct performance tuning and optimization of systems.

Qualifications

Education:
Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.

Experience:

Minimum of 10 years of experience in software development and architecture.
Proven experience in designing and implementing complex systems and applications.
Experience with cloud platforms (AWS, Azure, Google Cloud) is preferred.

Technical Skills:

Proficiency in programming languages such as .NET Core, Java, C#, Python, or JavaScript.
Strong knowledge of software architecture patterns (microservices, SOA, MVC, etc.).
Experience with databases (SQL, NoSQL) and data modelling.
Familiarity with DevOps practices and tools (CI/CD, Docker, Kubernetes).
Understanding of security principles and practices.

Soft Skills:

Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to lead and work collaboratively with cross-functional teams.
Strong organizational and time-management skills.

Preferred Qualifications

Certifications in cloud platforms (AWS Certified Solutions Architect, Azure Solutions Architect, etc.).
Experience with Agile/Scrum methodologies.
Knowledge of enterprise integration patterns.

Working Conditions

Primarily office-based
Flexible working hours may be required to meet project deadlines.

Benefits

Competitive salary and benefits package.
Opportunities for professional development and career growth.
Collaborative and innovative work environment.

Email: aiswaria.pm@arttechgroup.com

Social Media Marketing Manager

We are looking for a creative and strategic Social Media Marketing Manager to lead our social media efforts. The ideal candidate will have a deep understanding of social media platforms, trends, and best practices, and will be responsible for creating and implementing strategies that drive engagement, brand awareness, and customer loyalty. As the Social Media Marketing Manager, you will oversee all social media channels, manage content creation, and analyze performance to continually optimize our social media presence

Key Responsibilities:

Social Media Strategy:
Develop, implement, and manage comprehensive social media strategies across platforms such as Facebook, Instagram, Twitter, LinkedIn, TikTok, and others to increase brand awareness, engagement, and lead generation.

Identify trends, patterns, and insights to inform and optimize marketing strategies.

Content Creation & Campaign Management:

Write clear, compelling copy for social media posts, advertisements, and campaigns.

Collaborate with the creative team to produce high-quality, engaging, and shareable content (including graphics, videos, and written posts) tailored to each platform.

Monitor and evaluate the performance of digital marketing campaigns, identifying areas for improvement and optimization.

Provide actionable insights to enhance campaign effectiveness and ROI.

A/B Testing:
Design, implement, and analyze A/B tests to improve conversion rates and overall campaign performance.

Provide recommendations based on test results and analysis.

SEO Integration:

To integrate social media efforts with broader digital marketing strategies to improve search engine rankings.

Monitor and report on the performance of paid search campaigns (e.g., Google Ads, Bing Ads).

Analytics and Reporting:

Track and analyze social media metrics and KPIs using tools like Google Analytics, social media insights, and other analytics platforms.

Monitor and report on the performance of paid search campaigns (e.g., Google Ads, Bing Ads).

Provide regular reports and insights to inform future strategies.

Trend Monitoring and Collaboration:

Stay up-to-date with the latest social media trends, tools, and best practices, ensuring the company remains at the forefront of the industry.

Identify and collaborate with influencers and brand ambassadors to expand reach and engagement.

Community Management:

Monitor, respond to, and engage with the online community, fostering positive interactions and managing the brand’s online reputation.

Qualifications:

Minimum of 4 years of experience in social media management and digital marketing.

Bachelor’s degree in Marketing, Communications, Digital Media, or a related field.

Proficient in social media management tools (e.g., Hootsuite, Buffer, Sprout Social, Zoho).

Experience with social media advertising platforms (e.g., Meta Ads Manager, LinkedIn Campaign Manager).

Strong understanding of SEO, keyword research, and Google Analytics.

Basic knowledge of graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus.

Excellent written and verbal communication skills.

Creative mindset with a strong eye for detail.

Ability to work independently and as part of a team in a fast-paced environment.

Strong organizational and time-management skills.

Ability to think strategically and implement tactics effectively.

Preferred Qualifications:

Experience with Analytics and reporting tools like Tableau, SEMrush, or HubSpot Analytics, Power BI.

Experience managing social media accounts and campaigns across different countries or regions, with an understanding of cultural nuances and languages.

Email: aiswaria.pm@arttechgroup.com

Scrum Master

Job Title: Scrum Master

Job Description:
We are seeking an experienced Scrum Master to join our dynamic team. The ideal candidate will have a minimum of 7 years of experience in Agile Scrum methodologies and a solid understanding of Feature-Driven Development (FDD). As a Scrum Master, you will be responsible for facilitating Agile processes, ensuring the effective delivery of high-quality fintech solutions, and fostering a collaborative and high-performing team environment.

Key Responsibilities:
- Serve as a Scrum Master for multiple Agile teams, guiding them in the application of Agile principles and practices.
- Facilitate Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
- Collaborate with Product Owners to ensure the effective management of the product backlog and prioritization of work.
- Coach and mentor team members on Agile best practices and continuous improvement.
- Identify and remove impediments to team progress, ensuring timely delivery of sprint goals.
- Promote a culture of transparency, accountability, and continuous feedback within the team.
- Work closely with cross-functional teams to ensure alignment and collaboration on project goals and deliverables.
- Utilize knowledge of Feature-Driven Development (FDD) to enhance team practices and improve delivery outcomes.
- Track and report on key Agile metrics to stakeholders, providing insights and recommendations for process improvements.
- Foster a collaborative and inclusive team environment, encouraging open communication and knowledge sharing.

Qualifications:
- Minimum of 7 years of experience as a Scrum Master in an Agile environment.
- Proven track record of successfully facilitating Agile processes and delivering high-quality software products.
- Strong understanding of Agile frameworks, including Scrum and Kanban.
- Knowledge and experience with Feature-Driven Development (FDD) is a plus.
- Excellent communication, facilitation, and conflict resolution skills.
- Ability to coach and mentor team members on Agile best practices.
- Strong organizational skills and attention to detail.
- Ability to work effectively in a fast-paced, dynamic environment.
- Certified Scrum Master (CSM) or similar Agile certification preferred.
- Experience in the fintech industry is a plus.

What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a talented and passionate team.
- Continuous professional development and growth opportunities.
- Collaborative and innovative work environment.
- Work From Home Opportunity

Email: josna.stephen@arttechgroup.com

Email Lead Generation Analyst

Job Title: Email Lead Generation Analyst
1-Opening
Time zone – UK
Mode of working – Work from office (Kochi)
Job Summary:
The Email Lead Generation Analyst is responsible for driving the company’s lead generation efforts through targeted email campaigns. This role involves researching, identifying, and engaging potential leads, tracking campaign performance, and optimizing strategies to increase lead conversion rates. The ideal candidate will have a strong analytical mindset, excellent communication skills, and experience in email marketing and lead generation.
Key Responsibilities:
• Lead Research and Identification: Research and identify potential leads based on the company’s target market and criteria. Develop and maintain a database of qualified leads.
• Email Campaign Management: Design, execute, and manage email campaigns aimed at generating leads. Ensure that email content is engaging, relevant, and aligned with the company’s messaging and brand.
• Lead Nurturing: Engage with potential leads through personalized email communication, nurturing them through the sales funnel to convert them into qualified opportunities.
• Performance Tracking and Analysis: Monitor and analyse the performance of email campaigns, including open rates, click-through rates, and conversion rates. Use data insights to optimize and improve future campaigns.
• A/B Testing: Conduct A/B testing on email campaigns to determine the most effective strategies for lead generation.
• Collaboration: Work closely with the sales and marketing teams to align lead generation efforts with overall business goals. Provide feedback on lead quality and campaign effectiveness.
• Reporting: Generate regular reports on lead generation activities, campaign performance, and ROI. Present findings and recommendations to the management team.
Qualifications:
• Proven experience in email marketing, lead generation, or a similar role.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Proficiency in email marketing platforms (e.g., Mailchimp, HubSpot, Marketo, saleshandy) and CRM systems.
• Excellent written and verbal communication skills.
• Ability to work independently and manage multiple projects simultaneously.
• Detail-oriented with strong organizational skills.
• Knowledge of marketing automation and best practices in email deliverability.
Preferred Qualifications:
• Experience in Email Marketing sector.
• Familiarity with GDPR and other email marketing regulations.
• Basic understanding of HTML/CSS for email design.

Email: josna.stephen@arttechgroup.com

Email Lead Generation Manager

Job Title: Email Lead Generation Manager
Location: Kochi
Department: Marketing
Job Type: Full-Time
Exp – 8+ Years

Job Summary:
The Email Lead Generation Manager will be responsible for creating, managing, and optimizing email campaigns to generate leads and drive revenue growth. This role requires a blend of strategic thinking, creativity, and technical expertise in email marketing. The ideal candidate will have experience in developing targeted email campaigns, analyzing campaign performance, and continuously improving engagement and conversion rates.
Key Responsibilities:
• Campaign Strategy: Develop and implement effective email marketing strategies to generate and nurture leads, focusing on driving conversions and supporting overall business objectives.
• Email Design & Content: Create engaging and persuasive email content, including subject lines, body copy, and calls-to-action. Work with designers to ensure emails are visually appealing and on-brand.
• Audience Segmentation: Analyze and segment email lists based on demographics, behaviors, and preferences to deliver highly targeted campaigns.
• Automation & Personalization: Set up and manage email automation workflows to nurture leads at various stages of the sales funnel. Personalize email content based on user data and interactions.
• A/B Testing: Conduct A/B tests on email content, design, subject lines, and send times to optimize performance.
• Performance Analysis: Track and analyze key metrics such as open rates, click-through rates, conversion rates, and ROI. Use insights to refine and improve future campaigns.
• Lead Nurturing: Develop and implement lead nurturing strategies to move prospects through the sales funnel, from initial interest to final purchase.
• Compliance: Ensure all email campaigns comply with legal requirements, including CAN-SPAM, GDPR, and other relevant regulations.
• Collaboration: Work closely with the sales, content, and design teams to align email campaigns with broader marketing and sales initiatives.
• Reporting: Provide regular reports on email campaign performance and insights, presenting findings to senior management.
Qualifications:
• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• 8+ years of experience in email marketing or lead generation, preferably in a B2B environment.
• Proficiency with email marketing platforms such as Saleshandy,Mailchimp, HubSpot, or Marketo.
• Strong understanding of email marketing best practices, including segmentation, personalization, and automation.
• Experience with A/B testing and data analysis.
• Excellent written communication skills with a keen eye for detail.
• Ability to manage multiple campaigns simultaneously and meet deadlines.
• Knowledge of email marketing regulations and compliance requirements.
• Familiarity with CRM systems and integrating email campaigns with sales processes.
Preferred Skills:
• Knowledge of marketing automation tools.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Strong project management skills.

Email: josna.stephen@arttechgroup.com

Process Manager - BPO (Email Marketing Process and end2end company processes)

Job Summary:

The Process Manager will be responsible for creating the company’s end2end processes and workflows, starting with the day2day prospect research and email marketing delivery/operational processes/workflows. Then, moving into mapping processes/workflows for other areas within the business, such as (but not limited to): client onboarding, sales, company standards, customer services, internal administration.
As well as creating the processes, they will also be responsible for integrating the processes into our business operating system (Waybook), and creating workflows and automations in Monday.com.
This role requires strong expertise in process design, optimization, and team collaboration. The Process Manager will ensure that the processes are of granular detail, clear and easy to understand, efficient, measurable, compliant, and meet all of the company’s requirements.

Experience : 6+ yrs

Key Responsibilities:
• Process Management & Optimization:
o Analyse current processes and identify areas for improvement to increase efficiency and effectiveness.
o Map, and continuously optimise the entire business’s processes from planning and designing, to testing, and
execution.
o Implement benchmarks and KPIs. Then, monitor, and report on these to management.
o Working alongside the operations leaders to train members of staff on processes and monitor/optimise process
performance.

Qualifications / Experience:
• Bachelor’s degree in Marketing, Business, or a related field.
• Minimum 6 years experienced in operations for service delivery based businesses, and at least 2 years’ experience
in process mapping/optimisation.
• Strong knowledge of process and workflow tools and platforms (e.g. Monday.com, Lucid chart / MS Visio, Miro, Jira
etc).
• Very Experienced in working collaboratively with process stakeholders and leading process improvement projects.
• Excellent communication and experienced in dealing with native English speaking stakeholders.
• Strong analytical skills and the ability to interpret data to drive decision-making.

Email: anu.santhosh@arttechgroup.com

DevOps Engineer

5-8 years
Location: Remote

Job Overview: We are seeking a skilled and experienced DevOps Engineer to join our dynamic team. The ideal candidate will have 5-8 years of hands-on experience in managing complex infrastructures, with a strong focus on containerization, cloud services, and system reliability. You will be responsible for ensuring the smooth operation of our systems, minimizing outages, and safeguarding data integrity.

Key Responsibilities:
• Containerization and Orchestration:
o Manage and maintain containerized applications using OpenShift/Kubernetes.
o Optimize and troubleshoot container environments to ensure efficient and reliable operation.
• Cloud Services Management:
o Monitor and manage AWS resources, including CloudWatch, OpenSearch, RDS, Load Balancers, Route 53, and VPN configurations.
o Handle SSL/TLS certificates and ensure secure communication across services.
• Networking and VPN Management:
o Maintain and troubleshoot network configurations, including VPN setups.
o Collaborate with security teams to ensure network security and compliance.
• System Administration and Support:
o Provide Linux system support, including patch management, user administration, and performance tuning.
o Implement and manage backup and recovery processes to prevent data loss.
• Monitoring and Optimization:
o Develop and implement monitoring solutions to ensure system health and performance.
o Proactively identify and resolve issues to minimize system downtime and outages.
• Collaboration and Communication:
o Work closely with development, operations, and security teams to ensure seamless deployment and operation of applications.
o Document processes, configurations, and procedures for internal use and knowledge sharing.

Qualifications:
• Experience: 5-8 years in a DevOps or related role, with a strong emphasis on infrastructure management and automation.
• Primary Skills:
o Hands-on experience with OpenShift/Kubernetes and containerization technologies.
o Proficient in AWS services, including CloudWatch, OpenSearch, RDS, Load Balancers, Route 53, and VPNs.
o Strong understanding of networking concepts, VPN management, and system debugging.
o Solid Linux system administration skills.
o Experience in handling production environments with a focus on minimizing outages and preventing data loss.

Preferred Qualifications:
• AWS certification (e.g., AWS Certified DevOps Engineer, AWS Certified Solutions Architect).
• Experience with CI/CD pipelines and automation tools.
• Knowledge of security best practices in cloud and containerized environments.

Soft Skills:
• Strong problem-solving and troubleshooting abilities.
• Excellent communication and teamwork skills.
• Ability to work independently and take ownership of tasks.

Why Join Us?
• Opportunity to work on cutting-edge technologies and complex projects.
• Collaborative and inclusive work environment.
• Continuous learning and professional development opportunities.

Email: aiswari.pm@arttechgroup.com