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Art Technology and Software.

Ground Floor,
Thapasya building,
Infopark, Kakkanad
Kochi –682 030.

Phone0484-2415244
emailart-hr@artechsoft.com

Career Opportunities:

Operations Manager

Currently, we are searching for an Operations Manager to join our growing and enthusiastic team, and help setup and manage the Indian operations of the business. We’re looking for someone who has service operations and people management experience, with a desire to develop their career in a business that is set on growth, globally.


Ambition, the right mindset, determination, and a good attitude to getting things done properly is essential. A desire to build and develop their career, and the careers of their team members ticks the right boxes.

The successful applicant doesn’t need to have experience in our industry, but does need to have operational and people management skills, be fluent in English, process driven, and have a meticulous eye for detail. A roadmap with expectations and progression points will be agreed. We see this as a fantastic opportunity for the right person.

The skills you’ll need:

A methodical thinker. You’ll need to have experience in managing processes, and the ability to manage a team in accordance with procedures, quality standards, and be able to deliver in line with service level agreements, KPIs, and other target expectations.

Calm and concise. We need someone who can work, delegate, train, guide, and support a team in a fast paced environment. Multi-tasking is a big part of the job. We need someone that has a structured approach to work, and is able to handle a variety of priorities with calmness, and confidence.

Team/office management experience. It is essential that the successful applicant has experience in not only managing a team, but also onboarding, mentoring, reporting into management, and building/maintaining team morale.

An eye for detail. The ability to identify mistakes and errors is essential (especially within spreadsheets and emails). It’s vital we spot and resolve mistakes and errors before work is signed off. As well as being able to quality check one's own work, the successful applicant will also be responsible for checking and ensuring the team produces high quality work, rid of errors.

Recognises the importance of compliances and regulations. A large part of what we do is governed by the data protection regulators in the UK and EU. You will need to have the ability to learn how to implement and manage governing processes of how data must be stored, shared, and managed. You will also be responsible for ensuring that these practices and procedures are completed to the highest of standard by your team members.



Customer service experience. As the team grows, the Indian office will take on duties that include managing outbound activity, and replying to emails. It’s therefore important that the successful applicant has experience of working within a customer service environment. Excellent written English and verbal communication skills are essential.

Expertise in measurement and reporting. You will be reporting into, and working closely with the UK Operations Manager, Managing Director, and Indian stakeholders. You’ll need experience in measuring and publishing performance reports across a variety of areas.

The ability to plan and schedule the daily tasks for team members. Whilst initially the team will not be established, as we grow, delegating and monitoring the volume, and quality of work completed by your team is an integral part of this role. We need someone who already has experience in doing this.

Excel skills. You and your team will be editing spreadsheets, format cells, and using formulas and filters to get data in order. Experience in using excel to this capacity is vital.

Good communication skills. It’s very important that we have positive, healthy, and constructive relationships with each other at work, our customers, and anyone else we interact with. Being a company that is set on growth, whilst we have to work hard, we have to ensure there’s a great vibe in our workplaces.

Determination. We’re a friendly bunch, but we’re also an ambitious business and work extremely hard. If you think you’ve got what it takes, and we sound like the type of company you’d like to grow with, then this could be a great opportunity for you.

What you’ll be doing initially, and what your team will be doing once it’s established:

Initially this role does not come with a team to manage. We’re true believers that if you’re going to lead people, you need to know how to do their jobs first - that’s where this role starts.

At the outset, you’ll work with the UK management team to learn what we do, and how we do it. Then, you’ll work with the UK management team and Indian stakeholders to set up the operation in India, and the workflows between the two workplaces. The operational tasks that India will perform will be migrated across from the UK in a schedule of two parts.

Part 1 - Research and prospect validation
Initially we will look to migrate the research side of the business, this entails searching, cleansing, and adapting marketing data - in accordance with search criterias supplied by the UK office.

Whilst in principle this might sound fairly simple, there will be many types of data searches required. In addition, as well as the data being searched for and analysed, we complete an in depth validation process, and have to organise and share data with the UK office in a structured and secure way that conforms with UK/EU GDPR regulations.

Part 2 - Setting up daily campaign systems, monitoring inboxes, replying to emails.
In the not-too-distant future, once you and the team are proficient in Part 1 of the operations migration, we will look to migrate this part of the operations from the UK to India.

This area of the business involves the planning and scheduling of day-to-day campaign activity (within our systems), and the setting up / testing of campaigns using business softwares. It also entails checking inboxes by the hour, managing incoming emails, forwarding/replying, and dealing with other associated tasks.

What you’ll be doing once your team is established:

As the team in India grows, you’ll be managing the day-2-day operations and people management tasks. You’ll also be working with the UK management team and Indian stakeholders to:


• Recruit, train, and mentor new team members
• Ensure KPIs, SLAs, and other targets are met
• Optimise processes and procedures
• Provide insights and feedback, to help us grow better, faster, and more profitably

Email: anjana.s@arttechgroup.com

QA LEAD (7+ years exp)

Job Summary: As a QA Lead, you will be responsible for leading the quality assurance efforts within multiple projects in the organization. You will work closely with cross-functional teams to define quality standards, develop test plans, execute test cases, and ensure the overall quality of deliverables. Your role will involve mentoring QA team members, coordinating testing activities, and providing leadership in identifying and resolving quality-related issues.

Responsibilities:

Lead and mentor a team of QA engineers to ensure efficient and effective testing processes.
Define and implement QA strategies, methodologies, and standards to ensure high-quality deliverables.
Collaborate with project managers, product managers, developers, and other stakeholders to understand project requirements and translate them into comprehensive test plans and test cases.
Plan, prioritize, and execute testing activities across multiple projects, considering project timelines and resource constraints.
Develop and maintain automated test scripts to streamline testing processes and improve efficiency.
Conduct thorough functional, integration, regression, and performance testing as needed.
Monitor and analyze test results, identify defects, and work with development teams to resolve issues in a timely manner.
Establish and maintain metrics to track quality assurance activities and performance, and provide regular reports to management.
Continuously evaluate and improve QA processes, tools, and techniques to enhance overall product quality and team productivity.
Stay updated on industry trends, best practices, and emerging technologies in software testing and quality assurance.
Requirements:
Proven experience 8 years in software quality assurance, with at least 5 years in a leadership or supervisory role.
Strong understanding of software testing methodologies, tools, and processes.
Experience with automated testing tools/frameworks
Excellent analytical and problem-solving skills, with a keen attention to detail.
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Proven ability to prioritize and manage multiple tasks and projects simultaneously in a fast-paced environment.
Experience working in Agile/Scrum development environments is a plus.
Relevant certifications (e.g., ISTQB, CSTE) are desirable but not required.

Email: anjana.s@arttechgroup.com

System and Network Admin Intern

System & Network Admin - Internship

Duration: 3months
Willing to work in shifts. - shifts will be rotational
Preferred candidates from Kochi.

Skills:

Good firewall/VPN knowledge

Regular monitoring and maintenance of network and servers

Switching / Routing

Configure alerts for service failure events, Log monitoring.

Desktop system troubleshooting and maintenance.

Server/Network Backup Systems

Operating systems / applications / devices Licensing, activations and patches and security updates

Active Directory, DNS, DHCP Management

Auditing

CCNA/MCSE/MCITP certifications are added advantages.

PowerShell and scripting are added advantages.

Willing to work in shifts.

Email: ardhra.lakshmi@arttechgroup.com

Python Developer - Senior

As a Backend Developer, you will be responsible for designing, implementing, and maintaining scalable and high-performance backend systems. The ideal candidate should have a strong background in Python development, a solid understanding of backend technologies, and a passion for creating efficient and reliable software solutions.

Experience required -
• 4+ years of hands-on experience in Python development.
• Proficiency in backend frameworks such as Django mandatory
• Experience with database management systems, both SQL and NoSQL.
• Strong knowledge of RESTful API design and implementation.
• Experience working in backend development for mobile apps is needed.
• Exposure with any cloud platforms such as AWS good to have
• Familiarity with containerization technologies (Docker, Kubernetes).
• Experience working with Jira or any other similar tools.
• Knowledge of CI/CD pipelines and DevOps practices.
• Experience in developing scalable and distributed systems.
• Excellent communication and collaboration skills.
• Ability to work effectively in a team environment and mentor the junior team .
• Willingness to learn and adapt to new technologies and methodologies.


Email: josna.stephen@arttechgroup.com

Senior Nodejs Developer (EXP : 8+years) immediate joiners

About the role: This is an exciting opportunity for a Senior Nodejs Developer to join a growing startup. You will be responsible for designing, building and launching new products and also additional
features and capabilities on our existing suite of products.
This role requires a resourceful, solution-focused developer who can also lead and mentor the
development team, nurturing and encouraging juniors where needed and ensuring all coding is to a high
standard.
With excellent knowledge of NodeJS, MySQL and AWS and an appetite to explore other technologies
and languages to deliver the best possible solutions, you will have experience developing with serverless
architecture and will ensure our software solutions are kept in line with our company goals and products
as we scale.
You will have an analytical mindset, a keen eye for detail, and be focused on using technology to provide
real-world solutions. You will work alongside the CTO and technical team, bringing your expertise and
opinion to the bear, enabling us to deliver our business goals effectively, efficiently and to a high degree
of excellence.

Responsibilities:
? Understand the business goals and how they translate into application features
? Collaborate with the CTO and team to design, build, release & manage applications
? Design and develop new functionality and enhance existing solutions following our core principles
? Write well designed, high quality code to program complete applications at a fast pace and within
deadline
? Design creative prototypes
? Assist with site architecture and development strategy
? Create system guides and designs for complex changes to mitigate risks and provide guidance on
technical approach
? Evaluate existing applications to reprogram, update and add new features
? Look for opportunities to automate repetitive tasks
? Act as a mentor for less-experienced peers through both technical knowledge and leadership skills
? Efficiently utilise Continuous Delivery and DevOps tools and practices to build and deploy software
? Care about the quality of the work you deliver and have a technician and creative mindset
? Be a team player, specialising in development but happy to get involved in other areas
? Bring your own ideas to the table
? Operate within the Panasa’s Values & Ethics Policy

Key Skills, Knowledge and Experience:
? Proven experience as a NodeJS application developer
? Proven experience developing & consuming Rest APIs
? Proven experience working with MySQL
? Proven experience building cloud based serverless applications, ideally using AWS
? At least one additional programming language such as C#, Java (J2EE) etc
? Intermediate level knowledge of front-end technologies such as React, GatsbyJS
? In-depth knowledge of programming for diverse operating systems and platforms using development
tools
? Excellent understanding of software design and programming principles
? Financial Technology, Payments or Open Banking experience
? Excellent communication skills
? Strong analytical thinking and problem-solving capability
? Comfortable with agile methods such as Scrum
? Great attention to detail and time-management skills
? Comfortable coaching and mentoring

Email: pooja.sankar@arttechgroup.com

Senior Business Analyst (Compliance and RegTech)

Experience – 6+years

Mode of working – Remote

Joining time – 15 days

Job Description:

We are seeking a highly skilled and experienced Senior Business Analyst to join our team. The ideal candidate will have a strong background in compliance, sanction screening, RegTech, and experience with compliance system installations and upgrades. As a Senior Business Analyst, you will play a pivotal role in ensuring that our compliance systems and processes meet regulatory requirements and industry standards.

Responsibilities:

· Collaborate with stakeholders to gather and document business requirements for compliance systems, including sanction screening and regulatory technology solutions.

· Analyze existing compliance processes and systems to identify areas for improvement and optimization.

· Lead the implementation of sanction testing systems, working closely with IT teams and vendors to ensure successful deployment.

· Conduct gap analysis to assess compliance with regulatory requirements and recommend solutions to address any deficiencies.

· Provide subject matter expertise on compliance regulations, industry best practices, and emerging trends in RegTech.

· Work with cross-functional teams to develop and execute test plans, ensuring that compliance systems meet functional and regulatory requirements.

· Act as a liaison between business stakeholders and technical teams, ensuring clear communication and alignment of objectives.

· Monitor regulatory changes and assess their impact on compliance systems, recommending adjustments as needed.

· Support ongoing maintenance and optimization of compliance systems, including troubleshooting issues and implementing enhancements.

Qualifications:

· 5+ years of experience as a Business Analyst, with a focus on compliance and regulatory technology risk management, or financial services.

· Strong understanding of compliance requirements, including sanction screening, anti-money laundering (AML), Know Your Customer (KYC), and other regulatory obligations.

· Experience with compliance, sanction system implementations and upgrades, including requirements gathering, solution design, testing, and deployment.

· Proficiency in analyzing data and documenting business requirements using tools such as JIRA, Confluence, or similar platforms.

· Excellent communication skills, with the ability to effectively engage with stakeholders at all levels of the organization.

· Proven ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines.

· Knowledge of financial services industry regulations, such as GDPR or other relevant regulatory frameworks.

· Familiarity with agile methodologies and project management practices.

Email: ardhra.lakshmi@arttechgroup.com

Lead recruiter

Responsibilities:

1. Candidate Sourcing: Assist in sourcing candidates through various channels,
such as job boards, social media platforms, professional networks, and
referrals.
2. Resume Screening: Review resumes and applications to identify qualified
candidates who meet the requirements of specific positions.
3. Phone Screening: Conduct initial phone screens to assess candidates'
qualifications, skills, and interest in the role.
4. Interview Coordination: Schedule and coordinate interviews with candidates,
hiring managers, and other stakeholders.
5. Candidate Communication: Maintain regular communication with candidates
throughout the recruitment process, providing updates and gathering
feedback.
6. Candidate Evaluation: Assist in assessing candidates' suitability for specific
positions by evaluating their skills, experience, and cultural fit.
7. Applicant Tracking: Utilize applicant tracking systems (ATS) and other tools to
manage candidate data, maintain accurate records, and generate reports.
8. Recruitment Support: Provide administrative support to the recruitment team,
including preparing interview materials, drafting job descriptions, and posting
job ads.
9. Candidate Experience: Ensure a positive and professional candidate experience
throughout the recruitment process.
10. Compliance: Adhere to relevant employment laws, regulations, and internal
policies in all recruitment activities.

Requirements:

1. Experience: Minimum of 5 years of experience in end-to-end recruitment,
preferably in a senior or leadership role.
2. Minimum one year experience as lead.
3. Education: bachelor’s degree in human resources, Business Administration, or
a related field. Additional HR certifications are a plus.

Email: ardhra.lakshmi@arttechgroup.com

Salesforce Administrative Assistant

Job Description:
We are looking for a Salesforce Administrative Assistant Experience 4+years to help our team with various administrative tasks within Salesforce. The ideal candidate will have a strong understanding of Salesforce and its capabilities, excellent organizational skills, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:
Salesforce Administration:
• Manage user accounts, profiles, roles, and permissions.
• Perform regular data audits and cleanup to ensure data integrity.
• Create and maintain custom reports and dashboards.
• Assist in the development and implementation of Salesforce processes and workflows.
Data Management:
• Import, update, and manage data within Salesforce.
• Ensure data accuracy and consistency across all records.
• Perform data deduplication and merging of duplicate records.
Support and Training:
• Provide support to team members with Salesforce-related queries and issues.
• Conduct training sessions for new users and ongoing training for existing users.
• Develop and maintain user documentation and training materials.
Process Improvement:
• Identify opportunities for process automation and optimization within Salesforce.
• Collaborate with team members to implement best practices and enhance system functionality.
• Assist in the testing and implementation of Salesforce updates and new features.
General Administrative Tasks:
• Assist with scheduling, meeting coordination, and other administrative tasks as needed.
• Maintain organized records and documentation.

Qualifications:
• Previous experience as a Salesforce administrator or in a similar role.
• Hands-on experience with Salesforce, including Sales Cloud, Service Cloud, and other Salesforce applications.
Skills:
• Strong understanding of Salesforce platform, data management, and best practices.
• Proficiency in creating and managing reports, dashboards, and workflows in Salesforce.
• Excellent organizational, analytical, and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
Education:
Bachelor’s degree in a related field or equivalent work experience.
Salesforce Administrator certification is a plus.

Email: pooja.sankar@arttechgroup.com

Technology Strategy Manager

Technology Strategy Manager is responsible for overseeing and optimizing the engineering processes, ensuring efficient operations within the engineering department. This role involves coordinating various engineering projects, managing resources, and leading a team of engineers to achieve organizational goals.

Qualifications:
• Bachelor’s degree in engineering, Engineering Management, or a related field (Master’s degree preferred).
• 10+ years of experience in engineering operations, with at least 2 years in a managerial or leadership role.
• Experience in offshore service-based industry in operations/software preferably in fintech domain at
leadership level
• Experience working with US/ European Customers mandatory
• Strong technical background with experience in engineering processes, project management, and
resource allocation.
• Proven experience leading engineering teams and managing complex projects.
• Excellent problem-solving, decision-making, and communication skills.
• Ability to manage multiple priorities and projects in a fast-paced environment.
• Certification in project management (PMP, PRINCE2) or process improvement (Six Sigma) is a plus.


Work Environment:
• This position is based in Kochi and Hybrid work model
• The role may require occasional after-hours work to address urgent issues or to implement changes
during off-peak times


Key Responsibilities:
• Assist the CTO in developing and executing the engineering strategy aligned with the organization’s
goals.
• Stay updated on industry trends, emerging technologies, and best practices to inform strategic decisions.
• Contribute to long-term planning and the continuous improvement of engineering operations.
• Oversee daily operations of the engineering department, ensuring projects and tasks are executed
efficiently.
• Monitor and report on performance indicators (KPIs) and (OKRs) to assess the performance of
engineering operations.
• Collaborate with project managers, product managers, and other stakeholders to gather requirements, set
milestones, and ensure project alignment with business objectives.
• Lead, mentor, and manage a team of engineers, fostering a culture of collaboration and continuous
improvement.
• Conduct regular performance reviews, provide feedback, and identify opportunities for professional
development.
• Allocate resources effectively across various projects, balancing workload and priorities.
• Identify and implement process improvements to enhance efficiency, productivity, and quality within the
engineering department.


Email: anu.santhosh@arttechgroup.com