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Suyati Technologies Private Limited

3rd Floor, Lulu Cyber Tower 1.
Infopark SEZ, Kakkanad,
Kochi, Kerala 682030


Career Opportunities:

Senior Engineer - MS Dynamics 365 CRM

Job Description:

As a CRM Developer, you will be a key member of our development team, specializing in designing, customizing, and implementing CRM solutions using Microsoft Dynamics CRM and related .NET technologies.


· Design, develop, and customize Microsoft Dynamics CRM solutions to meet clients' business requirements, including entity customization, workflows, plugins, and integrations.
· Customize and extend Dynamics CRM functionality to meet specific business requirements.
· Integrate CRM solutions with other systems and applications, such as SharePoint, ERP, or third-party plugins. · Design, develop, and maintain .NET applications using C#, ASP.NET, and other relevant technologies.
· Collaborate with cross-functional teams to gather and analyse business requirements for CRM and related systems.
· Participate in the full software development life cycle, including design, development, testing, and deployment.
· Troubleshoot and resolve issues related to CRM customizations and .NET applications.
· Ensure code quality, performance, and maintainability through code reviews and best practices.
· Stay up to date with the latest Microsoft technologies and CRM updates to propose innovative solutions.
· Provide technical support and guidance to end-users and stakeholders as needed.
· Document technical specifications, design documents, and user guides.


· Bachelor's degree in computer science, Software Engineering, or a related field.
· A minimum of 5 years of experience in D65 CRM
· Hands-on experience with Dynamics CRM, including customizations, plugins, workflows, and integrations.
· Well versed in Power Automate
· Having knowledge of building a Dynamics CRM instance from scratch
· Familiarity with CRM SDK and web services for CRM integrations.
· Proven experience as a .NET Developer, working with C# and ASP.NET.
· Strong understanding of object-oriented programming and design patterns.
· Experience with front-end technologies such as HTML, CSS, and JavaScript.
· Knowledge of SQL Server and database design principles.
· Excellent problem-solving skills and ability to work in a team-oriented environment.
· Effective communication skills to interact with technical and non-technical stakeholders.
· Microsoft Dynamics CRM certifications are a plus.


Senior Business Analyst


Minimal qualifications include:

A Bachelor's / Master’s degree
7+ years of experience as a business analyst
Excellent knowledge of web platforms and Retail or Manufacturing domains
B2C Based application development Experience is a must
Familiarity with standard Business Analysis practices, tools, and best practices

Detailed Job description:

Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
Construct workflow charts and diagrams; studying system capabilities; writing specifications
Improve systems by studying current practices, designing modifications
Recommend controls by identifying problems, writing improved procedures
Define project requirements by identifying project milestones, phases, and elements, forming a project team.
Monitor project progress by tracking milestones; resolving problems; publishing progress reports; recommending actions
Maintain user confidence and protect operations by keeping information confidential
Prepare technical reports by collecting, analyzing, and summarizing information and trends
Contribute to team effort by accomplishing related results as needed
Conduct and coordinate financial, product, market, operational, and related research to support strategic and business planning within the various departments and programs of the client group
Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making
Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives, as required, and presents findings of studies to client committees
Perform daily, weekly and monthly reviews and analyses of current projects using operational metrics and reports
Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
Create informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement
Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues


Bachelor’s Degree in the appropriate field of study or equivalent work experience
Microsoft Access and/or SQL experience preferred
Ability to impact operations and effect change without being confrontational
Detail-oriented, analytical, and inquisitive
Ability to work independently and with others
Extremely organized with strong time-management skills
User stories creation and tracking to meet the timelines