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Suyati Technologies Private Limited

2nd Floor, B-Wing,
Thapasya building,
Infopark, Kakkanad,
Kochi 682030


Career Opportunities:

Business Analyst ( Salesforce )

Job Description:

Position : Business Analyst ( Salesforce )

Location : Kochi/ Bangalore

Experience : 2-7 Years

Minimal qualifications include:

A Bachelor’s / Master’s degree
2-7 years of experience as a business analyst
Excellent knowledge of Salesforce Service Cloud and Sales Cloud
Expertise in using standard Business Analysis practices, tools like JIRA, and best practices

Detailed Job description:

Work with clients and end users to gather, understand, and define business requirements
Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories
Provide expert support to key stakeholders in managing system and process changes
Collaborate with developers to test and verify that solutions will meet the business requirements
Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training
Analyze and consolidate information to develop solutions to ensure business requirements are achieved
Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues
Utilize and champion agile techniques to deliver on competing requirements


Bachelor’s Degree in the appropriate field of study or equivalent work experience
Salesforce Experience of 2-4 years
Ability to impact operations and effect change without being confrontational
Detail-oriented, analytical, and inquisitive
Ability to work independently and with others
Extremely organized with strong time-management and communication skills