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ContactPoint 360

First Floor, SBC-2,
Thapasya Building,
Infopark Phase 1
Kochi P O, Kakkanad.


Career Opportunities:

QA Tester Manual Cum Automation

Who We Are:

Welcome to ContactPoint 360, the world’s fastest-growing global BPO. At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come together. With 8 years of remarkable growth, our team has expanded to over 3500+ passionate and successful individuals across Canada, the US, Colombia, Mexico, Jamaica, India, Greece and the Philippines. Our achievements are grounded in an award-winning culture that fosters innovation and empowers every team member, earning us global recognition as a certified Great Place to Work.

At ContactPoint 360 Inc., we deeply understand the meaning of family and values. As a family-owned company, we cherish a sense of unity and support that extends beyond the workplace. Our commitment to hiring the best talent is driven by our belief in the importance of family-like bonds within the organization.

We empower forward-thinkers and value our team. Together, we enhance interactions, build strong connections, and constantly innovate to deliver exceptional people and customer experiences, putting the human experience first.

Our Purpose:

Is to create the best human experience, ensure the highest client satisfaction, and transform clients’ customers into loyal advocates for life.

Check out our YouTube video:

Who you are:
We are looking for a dedicated QA Tester who can join immediately to be responsible for
designing and implementing test plans to improve the usability of our products. The QA
tester works with the development team to debug code, correct errors, and troubleshoot
any issues with software code.

• Designing test plans, scenarios, scripts, and procedures.
• Executing tests on source code.
• Analyzing test results and reporting to the development team.
• Working with the development team to correct bugs and errors.
• Ensuring that new software products are ready for consumer use
• Generating reports describing defects and resolutions
• Investigate customer complaints and production issues.
• Preparing and executing Regression and Performance test cases
• Validate that user expectations are achieved during the testing process.
• Review user requirements documents to ensure that requirements are


• A Bachelor's degree in Computer Science, Engineering, or a related field.
• Good working knowledge of test management software, software coding,
programming languages, and QA methodologies.
• 2-4 years experience in QA testing.
• Must be proficient in manual and automation testing
• Must be proficient in API Testing using postman
• Must be proficient in AI Testing
• Must be proficient in selenium/Python Django
• Good teamwork and critical thinking skills.
• Must have knowledge of defect management tools (MTM and JIRA), database
management systems, and programming languages like react.js

The candidate must demonstrate analytical and problem-solving skills.
Bring your own Device (BYOD) is mandatory


PHP Developer (Laravel)

We are looking to hire a talented PHP (Laravel) Developer to manage our back-end services and ensure a seamless interchange of data between the server and our users. As a PHP Developer, you will be responsible for developing and coding all server-side logic. You will also be required to maintain the central database and respond to requests from front-end developers.

To ensure success as a PHP Developer, you should have in-depth knowledge of object-oriented PHP programming and working knowledge of front-end technologies including HTML5, JavaScript, and CSS.

Experience: 3+ years

Experience in Laravel is mandatory.

• Troubleshoot and test core product software to ensure strong optimization
• Contribute to all phases of the development lifecycle
• Conducting analysis of website and application requirements.
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized database.
• Troubleshooting application and code issues.
• Integrating data storage solutions.
• Responding to integration requests from front-end developers.
• Finalizing back-end features and testing web applications.
• Updating and altering application features to enhance performance.

• Bachelor's degree in Computer Science or a similar field.
• Knowledge of PHP web frameworks including Laravel.
• Knowledge of front-end technologies including CSS, JavaScript, and HTML5.
• Understanding of object-oriented PHP programming.
• Previous experience creating scalable applications.
• Proficient with code versioning tools
• Familiarity with SQL databases.
• Ability to project manage.
• Passion for best design and coding practices
• Strong knowledge of relational databases, tools and PHP skills

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