Back to Top

IT Destination

The Premium
It Infrastructure
in Kerala

Company Jobs


Unit No. 204, 2nd Floor,
Tower A, World Trade Centre
Kochi, Infopark Kochi Campus,
Kakkanad, Ernakulam
Kerala, 682042


Career Opportunities:

Business Analyst-DocuSign (2 vacancies)

Specific Skills:
• Business process definition, analysis and design.
• Business, project and system requirement identification and definition.
• Requirements elicitation.
• Business functional requirements analysis, verification and validation.
• Business requirement approval process facilitation.
• Baseline Requirements Traceability Matrix creation.
• Proficient verbal and written skills to effectively communicate in the English language.
• Strong understanding of various project and process methodologies, including waterfall and agile.
• Skilled in multiple methods for analyzing and validating data at the source (eg. SQL queries).
• Ability to remain informed about the events, trends and developments which affect your role, business area(s) and the Information Technology industry.
• Proven ability to manage solutions delivered in multiple programming languages and technical environments.
• Excellent troubleshooting skills to identify problems from a functional perspective, specifically when supporting end-user testing and training.
• Experience with multiple problem-solving methods and ability to use them as situationally appropriate.
• Experienced with multiple methods for creating and communicating strong Business Cases, including financial analysis, strategic alignment and risk analysis.
• Ability to plan, organize, schedule and implement projects and in accordance with client and industry project management methodologies.

Good to have Skills:
• FiServ DNA including Front End (Carillion)

Role and Responsibility:
• The Business Analyst is responsible for identifying opportunities for improving services and products to client members and processes internal to the client through the use of technology, exhibiting a broad knowledge base of applications and client business units supporting in a highly collaborative environment. The Business Analyst accomplishes this through leveraging the functionality of applications, management of vendor relationships and maintenance of a professional working relationship with the end user of the applications. The Business Analyst acts as a liaison between business units and IT departments to translate business needs and objectives into technology solutions.
• The ideal candidate would have experience working with a finance organization.
• Perform all responsibilities in accordance with client Competencies, compliance, regulatory and Information Protection requirements.
• Elicit, document and communicate business and user requirements and functional specifications for client projects and programs.
• Assist team with design of technical solutions to meet project business requirements. May assist Technical Analysts with application specific production support (4th tier) as needed.
• Translate functional specifications to software vendor requirements, coordinate vendor delivery and manage applicable vendor relationships.
• Assist with test planning of technical solutions and support testing by facilitating resolution of identified bugs.
• Manage the installation of application patches, releases and enhancements on development, test, disaster recovery and production systems, following IT Change Control guidelines, and develops disaster recovery plans for business applications.
• Supports business units in documenting and prioritizing business objectives.
• Assist Business Readiness (Enterprise Analysis) for complex efforts.
• Assist team with activities to identify people, process and system impacts of business objectives for all sizes of projects/teams.
• Provide a range of operations support activities, such as application administration support, coordinating the development and maintenance of manuals/procedures for the application support team, and maintaining application upgrade and life-cycle activity roadmaps.
• Effectively manage communication between end users, vendors and IT departments to resolve production and development environment problems.