GXX INDIA PRIVATE LIMITED
Unit No. 204, 2nd Floor,
Tower A, World Trade Centre
Kochi, Infopark Kochi Campus,
WINTEL Senior Engineer (2 vacancies)
• Skilled IT professional with 5 – 6 years of strong infrastructure technical experience in the IT industry mainly with Windows, VMware, and other services like O365, Intune, AD, DNS, DHCP, etc.
• 2 to 3 years of experience in managing office network with switches, entry level firewalls, wireless and routers.
• Good working experience setting up and managing office IT environments.
• Strong basic knowledge on TCP/IP and OSI layers.
• Experience with managing O365 services like Exchange Online, EOP, SharePoint and Intune.
• Ability to manage management expectations, keeping all stakeholders informed about projects and / or incidents.
• Perform diagnosis, troubleshoot, and conduct root-cause analysis for any issues escalated on the server and O365 services.
• Good working experience in Windows Server Administration 2008 R2 /2012.
• Knowledge on server OS patch management, Anti-Virus management is required.
• Storage (SAN & NAS) Knowledge is an added advantage.
• Be on call to act as a first level of escalation before resorting to vendor support.
• Good working experience on the Blade Servers & Rack mountable Servers.
• Strong written and oral communication in English.
• Strong and proven troubleshooting ability in a large scale, fast-paced operations environment.
• Demonstrated ability to work independently and manage time to support multiple high-priority objectives simultaneously.
• Ability and desire to mentor teammates on areas of expertise, helping raise the collective knowledge of the team.
• Desire and drive to attain results and closure on issues even if faced with resistance & reluctance.
• Reliability and commitment to getting the job done (including after hours as required).