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InerG Software Innovations Pvt.Ltd.

World Trade Centre Block -1, 6th Floor, Unit no. 601 Infopark Kochi P.O., Kochi - 682042

Phone
emailhr@inerg.com

Career Opportunities:

Customer Success Manager

Job Description

In this role, you will have the opportunity to make a significant impact in the energy industry with the technology platform, digital tools and the innovative people of InerG, Inc. The CSM acts as a champion for customer needs and responsible for building and maintaining strong relationships as a trusted advisor with customer executives and business line leaders ensuring high levels of customer satisfaction and recognition of ROI in their solution initiaives with inerG, leading to strong renewals and solution growth opportunities. As part of inerG’s core team, the CSM takes ownership of customer onboarding, training, issues and new business needs and drives to complete resolutions as they build and execute success plans with customers.

Key Responsibilities

• Build and cultivate strong, trusted, and influential customer relationships with decision making skills.
• Understands the customers’ business environment, challenges and opportunities, goals, initiatives and data streams and map our solution capabilities and data flow and smoothly setup and onboard customers and train users.
• Ensure our solutions are understood that results in an increase in customer adoption and customer satisfaction
• Be a champion to deliver superior value by incorporating customer’s desires into new products or new releases of existing products and piloting new solutions and driving customer adoption and satisfaction
• Establish a strategic plan with new customers that drives forward and maximizes the customer’s desired business outcome.
• Provide strategic leadership and Manage all facets of customer retention including driving to resolution of customer concerns and defining and executing action plans
• Ability to effectively facilitate and lead cross-functional teams and resources
• Delivers product insight and strategy advice for sales enablement
• Act as the customer advocate internally to ensure timely and positive outcomes and also collect information and provide feedback to drive product improvements that lead to greater automation, self-service, usability, customer empowerment and increased value delivery

Required Skills

• Bachelor’s Degree, Masters desired.
• Experience in a Customer Success Management role or similar
• Strong relationship management and organizational skills
• Experience with solution development processes and data integration/ingestion (historic and ongoing).
• Expert interpersonal, written, and verbal communication and negotiation skills.
• Excellent attention to detail. Excellent creative problem-solving abilities
• Demonstrable success in thinking strategically, executing tactically while providing consistent and high levels of customer satisfaction and retention in a fast-paced environment.
• Strong commercial and technical aptitude, can confidently discuss technical aspects alongside commercial negotiations.
• Team player with the highest level of integrity.


Interested candidates can forward their resume to hr@inerg.com

Email: hr@inerg.com

Walk-In Drive - Software Engineer - Python (Back-end) - Experienced

Walk-in Drive on Mondays to Fridays (13 September Onwards)

We are looking for Experienced candidates for:

Software Engineer: (Back-end)

Python : Core Python, Django, Flask, Mongo DB, Docker

BTech - CS / IT / ECE or
MCA or
MSc - CS / IT

1 to 3 Years Experience

Ready to relocate to Kochi and join immediately
Ready to come to office for work

Interested candidates Walk-in to:

inerG Software Innovations Pvt. Ltd.
World Trade Centre Block -1,
6th Floor, Unit no. 601 Infopark
Kochi P.O.,
Kochi – 682042

Walk-in Time: 10 AM to 3 PM

No Registration or scheduling required, Can walk in directly except for Public Holidays

Essential Responsibilities:

- Coordinating with product management and business analysts to understand product requirements to determine technical design and development plan.
- Writing scalable code using Python.
- Testing and debugging applications.
- Integrating user-facing elements using server-side logic.
- Assessing and prioritizing feature requests.
- Integrating data storage solutions.
- Optimizing existing databases to improve functionality, performance, and flexibility.
- Mentoring junior team members and ensuring they adhere to determined software quality standards.
- Coordinating with remote team in USA with 10+ hours difference in time.

Qualifications/Requirements:

- 1+ years of Python application development experience.
- Strong knowledge of Django / Flask.
- Experience with MongoDB.
- Experience with Git.
- Experience with Docker.
- Experience with SQL/Postgres.
- C++ experience is a plus.
- Understanding of the threading and multi-process architecture is a plus.
- Experience with caching is a plus.

Email: hr@inerg.com

Walk-in Drive for Freshers Jr Software Engineers (Python)

Walk-in Drive on All Mondays to Fridays (13 September Onwards)

We are looking for Freshers for:

Jr Software Engineers in Python (Back-end)
Core Python, Flask, Django, Docker, Mongo DB

BTech - CS / IT /ECE or MCA or MSc - CS / IT /ECE Graduates only

2020 2021 2022 pass outs

Ready to join immediately
Ready to come to office for work
Ready to relocate to Kochi

Interested candidates Walk-in to:

inerG Software Innovations Pvt. Ltd.
World Trade Centre Block -1,
6th Floor, Unit no. 601 Infopark
Kochi P.O.,
Kochi – 682042

Walk-in Time: 10 AM to 3 PM

No Registration / Appointment Required, Can walk in directly except for Public Holidays

Online interviews will not be entertained

Email: hr@inerg.com

Walk-in Drive for Experienced Software Test Engineers (Selenium)

Walk-in Drive on All Mondays to Fridays (13 September Onwards)

We are looking for Software Test Engineers:

Manual, Automation, Selenium, Agile Methodology

1 - 5 Years Experience

B.Tech CS / IT / ECE or MCA or MSc CS / IT Stream Graduates only

Ready to join immediately
Ready to work from Office
Ready to relocate to Kochi

Interested candidates can Walk-in to:

inerG Software Innovations Pvt. Ltd.
World Trade Centre Block -1,
6th Floor, Unit no. 601 Infopark
Kochi P.O.,
Kochi – 682042

Walk-in Time: 11 AM to 3 PM

Online interviews will not be entertained

No Registration or scheduling required, Can walk in directly except for Public Holidays



Essential Responsibilities:
• Review the requirements and develop appropriate test cases, to attain 100% test coverage
• Perform Sanity, Functional, System, Integration Testing in the product to Report defects
• Effective co-ordination with the team
• Ensure participation in Project Planning for task identification, estimation, dependencies and risk analysis
• Adhere to the process flow and ensure minimal bug leakage
• Great interpersonal and communication skill

Qualifications/Requirements:
• Min 1 years of experience in Manual and Automation (Selenium)
• Hands-on knowledge of testing Web Applications; frontend and backend
• Experience in Agile Methodology
• Profound knowledge in concepts and methodologies of Software Testing
• Ability to adapt rapidly to changing requirement
• Experience with JIRA or TFS is an advantage
• ISQTB Certification is an added advantage

Email: hr@inerg.com