Career Opportunities:

SAP L1 SUPPORT EXECUTIVE

Mantle Solutions Private Limited is a Lulu Group Company which started its operations in Lulu Cyber Tower - 2, Infopark SEZ, Kakkanad, Kochi recently.

Experience: FRESHERS
Qualification: BE/BTECH

Job Summary:
? Attend end user inquiries/issues through Phone, chat, and email.
? Responsible for triaging tickets from end user and then prioritizing tickets.
? Actively identify the root cause of issues and prescribe solutions or alternatives to resolve it.
? Escalation of unresolved issues to L2 Support Team.
? Take ownership of issues reported and see problems through to resolution.
? Liaison between cross functional team and end users.
? Build sustainable relationships and engage end users by taking the extra mile.
? Ensure KPIs are met consistently to achieve customer experience excellence.

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Salary: As per industry standards.

Please mention the 'Job Title' in the subject line

Email: careers@mantlesolutions.in

SEO SPECIALIST

Mantle Solutions Private Limited is a Lulu Group Company which started its operations in Lulu Cyber Tower - 2, Infopark SEZ, Kakkanad, Kochi recently. We are looking for an SEO expert to manage search engine optimization and marketing activities.

The SEO Specialist will be responsible for managing all SEO activities such as keyword strategy, content strategy and link building to increase organic search rankings and drive search traffic from Google, Bing, Yahoo and other search engines. A successful SEO specialist must keep up-to-date with the latest industry best practices and work closely with editorial and marketing teams to develop a successful organic search strategy.

Responsibilities
• Optimize copy and landing pages for search engine optimization
• Perform ongoing keyword research and discovery, expansion and optimization
• Research and implement search engine optimization recommendations on the website
• Research and analyse competitor content and links
• Develop and implement link building strategy
• Work with the development team to ensure SEO best practices are properly implemented on newly developed code
• Work with editorial and marketing teams to drive SEO in content strategy and creation
• Work closely with social media team to align social distribution and SEO efforts
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords

Skills

• Proven SEO experience and a track record of success growing organic search traffic and conversions
• Solid understanding of performance marketing, conversion, and online customer acquisition
• Up-to-date with the latest trends and best practices in SEO and inbound marketing
• In-depth experience with website analytics tools (e.g, Google Analytics, Ahref , SEMrush,)
• Working knowledge of HTML, CSS, and JavaScript development and constraints
• Familiarity with content management systems

*Ecommerce SEO is an Advantage

*Immediate Joiners Preferred

Job Types: Full-time, Regular / Permanent

Experience- 1 - 4 years of experience in Managing SEO,SEM,SMO campaigns

Salary: As per industry standards.

Please mention the 'Job Title' and 'Years of Experience' in the subject line

Email: careers@mantlesolutions.in