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Eynetech Services Pvt.Ltd.

Office B, Level 9, TransAsia Cyber Park, Infopark Phase 2, Kochi, Kerala- 682303
7994917773 / 7994417773

Phone7994917773 / 7994417773
emailpeople@eynetech.com

Career Opportunities:

System Engineer - L3

Work Experience: 4 to 7 years’
Work Location: Kochi

Job Description:
• Review customer existing environments and create a roadmap to get them on Windows 10, Intune, Defender, ATP.
• Must have the ability to write clear scopes of work and estimates of time required to perform projects.
• Must have the ability to perform network assessments using RapidFire Tools.
• Must have the ability to fully document a customer network in IT Glue documentation system.
• Must be an expert in creating secure operating system images to be used for workstation computer rollouts.
• Must be an expert using Intune to manage workstations.
• Must be an expert in writing scripts to automate workstation tasks like adding software, removing software, configuring settings, etc.
• Active Directory Server Administration.
• Exchange server Mailbox management.
• Expert Desktop support.
• Office 365 Administration.
• Windows Server Install and support.
• Backup Administration.
• Group Policy Objects
• Basic Network Administration.
• Azure/AWS Administration.
• Teams and Slack management.
• OneDrive and SharePoint Support.
• ITIL will be an added advantage.
• MCSE/MCSA certification

Professional Skills:
• Three-year Diploma or Graduate or Postgraduate
• MCSE/MCSA certification would be a plus

Essential requirement:
• Willing to work in dedicated night shift
• Excellent communication skills

Email: careers@eynetech.com

Junior System Engineer – Fresher

Work Location: Kochi

Job Description:
• Rapidly respond to all alerts, restoring or escalating service/applications issues as per established SLAs.
• Facilitate technical/crisis management conference calls during production outages, providing written and verbal updates in timely and consistent manner.
• Track all planned and unplanned Systems & Applications outages through trouble ticketing systems and reporting tools.
• Managing system backups and network security protocols.
• Performing regular checks on network hardware and software.
• Diagnosing and troubleshooting network errors.
• Tracking and documenting network issues and compiling incident reports.
• Escalate the technical issues which needs an immediate response or troubleshooting to management as per their SOP (Standard Operation Procedure)

Professional Skills:
• Three-year Diploma or Graduate or Postgraduate
• MCSE/MCSA certification would be a plus

Essential requirement:
• Willing to work in dedicated night shift
• Excellent communication skills

Email: careers@eynetech.com

System Engineer - L2

Work Experience: 2 to 4 years
Work Location: Kochi

Responsibilities and Duties:
• Research on technical feasibility for various projects and technical requirements.
• Managing and troubleshooting active directory and GPO's (Windows server 2012/2016).
• Managing and troubleshooting Microsoft Exchange server/Office 365.
• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
• Perform data backups and disaster recovery operations.
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems.
• Configure, monitor, and maintain email applications or virus protection software
• Do research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts.
• Support team to maintain service level agreements with clients.

Skills Required:
• Hands-on experience in active directory & group policy management and troubleshooting Windows servers.
• Extensive knowledge in accelo & Terminal server installation and management.
• Mandatory experience in Microsoft windows exchange server, Office 365.
• Expert in handling various tools as below
• Virtual tools - VMware and Hyper V
• RMM tools - N-central, Labtech, Solarwinds, NinjaRMM, Kaseya
• Ticketing tools- ConnectWise, Autotask, Max service desk
• Good Knowledge and experience in Active Directory, Exchange servers, Hyper-V + Moderate knowledge in VMware and Azure
• OneDrive and SharePoint support

Professional Skills:
• Three-year Diploma or Graduate or Postgraduate
• MCSE/MCSA certification would be a plus

Essential requirement:
• Willing to work in dedicated night shift
• Excellent communication skills

Email: careers@eynetech.com

Technical Support Executive

Work Experience: 6 months - 3 Years
Work Location: Kochi & Bangalore

Responsibilities:
• Answer inbound IT Helpdesk calls from customers across the globe and perform basic troubleshooting.
• Escalate tickets to L1 Team.
• Initiates follow up calls.
• Minimum 6 months voice experience in international BPO\ Call center.
• Basic Computer skills
• Microsoft Office 365, Ms Outlook, Ms Word, Ms Excel experience is essential.
• Basic knowledge in Active Directory and Windows Servers would be an added advantage
• Should be willing to work in night shifts.
Essential requirement:
• Excellent verbal and written communication skills in English.
• Willing to work in dedicated night shift.

Email: careers@eynetech.com

System Engineer - L1

Work Experience: 1 to 3 years
Work Location: Kochi

Our requirements:
• Light AD User Management
• Expertise in Desktop Support
• Server basic health checks/troubleshooting
• Client-Side VPN/MS Office/Printer/Antivirus installation & support
• Backup checks & escalation
• Patch installation & Management

Professional Skills:
• Three-year Diploma or Graduate or Postgraduate
• MCSE/MCSA certification would be a plus

Essential requirement:
• Willing to work in dedicated night shift
• Excellent communication skills

Email: careers@eynetech.com

SOC MANAGER

The Security Operations Center (SOC) Manager will manage the SOC's day-to-day operations. The SOC Manager must be highly organized, competent, a good communicator, detail oriented, have sound judgement, be confident working in a team or independently, and be comfortable managing confidential data. On a rotating 24 x 7 x 365 basis, his / her team will monitor and respond to security incidents from the Security Information and Event Management (SIEM - AlienVault, ELK, AT&T).
Roles and Responsibilities:
• Total 6+ years of operational security and incident response experience
• 3+ years of management and leadership experience
• 2+ years of expertise in one or more of the areas listed below: SIEM, EDR, analytics and/or automation, threat hunting, or penetration testing
• Strong knowledge of SOC protocols and incident management tools.
• Strong expertise and knowledge of network security tools
• Management and coaching experience with team members
• Experience in implementing or supporting enterprise logging infrastructure is preferred.
• Strong understanding of the top layers of the SIEM tool
• Experienced in Service Level Agreement (SLA) compliance and process adaptation to accomplish operational goals and mitigate threats.
• Clear knowledge of developing procedures to strengthen current operational activities, reviewing policies, and recommending changes to improve governance.
• Thorough knowledge of the integration of standard and non-standard logs in SIEM.
• Ability to prioritize tasks and tackle them with urgency.
• Ability to work individually and as part of a team, as well as manage SOC effectively.
• Lead team proactively identifying, preventing, and responding to security incidents.
• Ensure that incidents are identified, assessed, quantified, reported, communicated, mitigated, and monitored.
• Reports, dashboards, and analytics for SOC operations are created
• Competent in managing and responding to incidents
• Expertise of SIEM and security device management
• Organize and manage the security operations center
• Strong project management and team management expertise.
• Primarily accountable for monitoring, managing, and responding to incidents
• Certifications in pertinent security an advantage (such as: CISSP, GCIA, GCIH, GREM, CEH, others)
• Excellent verbal and written communication skills.
• Willing to work in night shifts

Email: careers@eynetech.com

MOBILE DEVELOPER – FLUTTER

Work Experience: 1 to 3 years
Work Location: Kochi

Responsibilities:
• Design and build sophisticated and highly scalable apps using Flutter.
• Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
• Translate and build the designs and Wireframes into high-quality responsive UI code.
• Explore feasible architectures for implementing new features.
• Resolve any problems existing in the system and suggest and add new features to the complete system.
• Suggest space and time efficient Data Structures.
• Follow the best practices while developing the app and also keeping everything structured and well documented.
• Document the project and code efficiently.
• Manage the code and project on Git in order to keep in sync with other team members and managers.
• Communicate with the Project Manager regarding the status of projects and suggest appropriate deadlines for new functionalities.
• Ensure security guidelines are always followed while developing the app.
• Maintaining software through product lifecycle including design, development, verification, and bug fixes.
• Connect regularly with the Quality Assurance Specialist to deliver a stable app.
• Resolve all the bugs reported by the Quality Assurance Specialist in a timely manner.
• Following company policies and quality procedures to ensure quality product deliverables.

Requirements:
Must-Have:
• Flutter: To build cross-platform mobile apps for Android, IOS and Web. This should include making responsive UIs to efficiently query data and also manage states in an optimized manner.
• Native Android and IOS: To build custom Flutter Packages.
• Firebase: Should have experience with Cloud Firestore, Push Notifications, Cloud Functions and Analytics.
• Git: To manage and collaborate on different projects with the rest of the team.

Good To Have:
• Figma: Should know how to use Figma to use the design file and use it to build the app.

Email: careers@eynetech.com

SOC ENGINEER - L3

We are looking for a Senior SOC Analyst/Engineer having good experience in threat hunting.

Work Experience- 4+ Years
Work Location- Kochi

Responsibilities:
• Act as the first responder to investigate and triage security incidents.
• Support and Guide L1 and L2 SOC analysts.
• Developing and optimizing the incident response framework including process, playbooks, documentation, and automation.
• Developing and optimising threat hunting framework including process, playbooks and documentation.

Qualifications:
• Experience in SIEM solutions preferably Azure Sentinel, AT&T Cyber security (Alien Vault) and Splunk.
• Experience in leading EDR and XDR solutions.
• Experience in performing threat hunting in on-premises and cloud environments (AWS, Azure).
• Minimum 4 years’ experience in incident response, intrusion analysis, incident handling, SOC, malware analysis, or security engineering.
• Experience in Cloud Security and Cloud infrastructure.
• Knowledge in handling cloud security incidents.

Essential requirement:
• Willing to work in dedicated night shift
• Excellent communication skills

Email: careers@eynetech.com