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Eynetech Services Pvt.Ltd.

Office B, Level 9, TransAsia Cyber Park, Infopark Phase 2, Kochi, Kerala- 682303
7994917773 / 7994417773

Phone7994917773 / 7994417773
emailhr@eynetech.com

Career Opportunities:

VoIP Engineer

We're hiring for CCNA/CCNP certified VoIP Engineers with 3-6 years of experience.

Responsibilities:
• Meeting with IT managers to determine the company’s networking needs.
• Analyzing existing VoIP networks and computer systems.
• Developing architecture plans for voice and data services.
• Installing network hardware modules including IP and PBX communication servers.
• Designing and implementing Cisco Unity systems.
• Troubleshooting VoIP network issues.
• Analyzing and upgrading network security systems and protocols.
• Adding network users and managing company permissions.
• Optimizing network installations for future expansion.

Skill sets:
• MS Teams, 3CX, Cisco-Broadsoft
• SIP, RTP, RTCP, SDP & TCP/IP Protocols
• Call Flow Design
• Expressway
• CMS / TMS
• WebEx
• Jabber
• Cisco room kit
• Cube
• Voice gateway
• IP phone configuration
• Extension mobility

Professional Skills:
• Three-year Diploma or Graduate or Postgraduate
• CCNA/CCNP certification is mandatory.

Essential requirements:
• Willing to work in night shift.
• Excellent communication skills


Email: careers@eynetech.com

Network Engineer- L3

Work Experience: 4 to 7 years’
Work Location: Kochi

Job Description:
• Review customer existing environments and create a roadmap to get them on stable networks to include Azure.
• Must have the ability to write clear scopes of work and estimates of time required to perform projects.
• Expert knowledge of Cisco enterprise and Meraki systems.
• Expert knowledge of virtual network appliances in Azure
• Ability to quickly learn other systems such as Palo Alto or other well-known brands. 80% of our environments are Cisco but we will still need to be able to support those with other kinds of equipment.
• CCIE certification preferred.
• Manage Sophos, Fortinet, Meraki and Sonic-wall firewalls.
• Manage Azure Networks and VPN.
• Assist NOC team with Network task escalations.
• Troubleshoot Cisco ASA firewalls.
• Monitor and manage Network devices through RMM.
• Diagnose, troubleshoot, and resolve network issues.

Required Skills:
• CCNP or CCIE certification
• Cisco & Meraki firewalls
• Cisco switches
• Palo Alto knowledge

Professional Skills:
• Any Graduation/Three-year Diploma/ Post Graduation
• Certifications in Cisco preferred.
• CCNA certification

Essential requirement:
• Willing to work in dedicated night shift
• Excellent communication skills

Email: careers@eynetech.com

System Engineer - L3

Work Experience: 4 to 7 years’
Work Location: Kochi

Job Description:
• Review customer existing environments and create a roadmap to get them on Windows 10, Intune, Defender, ATP.
• Must have the ability to write clear scopes of work and estimates of time required to perform projects.
• Must have the ability to perform network assessments using RapidFire Tools.
• Must have the ability to fully document a customer network in IT Glue documentation system.
• Must be an expert in creating secure operating system images to be used for workstation computer rollouts.
• Must be an expert using Intune to manage workstations.
• Must be an expert in writing scripts to automate workstation tasks like adding software, removing software, configuring settings, etc.
• Active Directory Server Administration.
• Exchange server Mailbox management.
• Expert Desktop support.
• Office 365 Administration.
• Windows Server Install and support.
• Backup Administration.
• Group Policy Objects
• Basic Network Administration.
• Azure/AWS Administration.
• Teams and Slack management.
• OneDrive and SharePoint Support.
• ITIL will be an added advantage.
• MCSE/MCSA certification

Professional Skills:
• Three-year Diploma or Graduate or Postgraduate
• MCSE/MCSA certification would be a plus

Essential requirement:
• Willing to work in dedicated night shift
• Excellent communication skills

Email: careers@eynetech.com

System Engineer - L2

Work Experience: 2 to 4 years
Work Location: Kochi

Responsibilities and Duties:
• Research on technical feasibility for various projects and technical requirements.
• Managing and troubleshooting active directory and GPO's (Windows server 2012/2016).
• Managing and troubleshooting Microsoft Exchange server/Office 365.
• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
• Perform data backups and disaster recovery operations.
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems.
• Configure, monitor, and maintain email applications or virus protection software
• Do research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts.
• Support team to maintain service level agreements with clients.

Skills Required:
• Hands-on experience in active directory & group policy management and troubleshooting Windows servers.
• Extensive knowledge in accelo & Terminal server installation and management.
• Mandatory experience in Microsoft windows exchange server, Office 365.
• Expert in handling various tools as below
• Virtual tools - VMware and Hyper V
• RMM tools - N-central, Labtech, Solarwinds, NinjaRMM, Kaseya
• Ticketing tools- ConnectWise, Autotask, Max service desk
• Good Knowledge and experience in Active Directory, Exchange servers, Hyper-V + Moderate knowledge in VMware and Azure
• OneDrive and SharePoint support

Professional Skills:
• Three-year Diploma or Graduate or Postgraduate
• MCSE/MCSA certification would be a plus

Essential requirement:
• Willing to work in dedicated night shift
• Excellent communication skills

Email: careers@eynetech.com

Administration Services Officer

Summary:

Monitoring helpdesk time sheets. Accounts payable/receivable. Task assigned by Admin/Accounts lead.

Work Experience: 1-3 years
Work Location: Kochi

Responsibilities:
• Quality check for tech time entries and time sheets for all the Engineers on daily basis and notify errors if any.
• Expertise in Adhoc Invoicing in Connect Wise.
• Optimizing the time entries with respect to revenue and rapport generation.
• Expertise in invoicing Onsite time entries.
• Azure bill calculations and invoicing.
• Undertakes Mass Agreement billing on the start of the month.
• Collection of billing data from supplier Portals.
• Investigating and risk mitigation in invoicing.
• Documenting the processes and publishing to entire company.
• Abiding by Entrepreneurial Operating systems’ rules and regulations.
• Working closely with and reporting to Admin Lead.
• Member of the team working with the Director.

Skill set:
• Invoicing
• Excellent written and verbal communication.
• International calls.

Professional Skills:
• Three-year Diploma or Graduate or Postgraduate

Essential requirement:
• Willing to work in night shift
• Excellent communication skills

Email: careers@eynetech.com

Technical Support Executive

Work Location: Kochi
Work Experience: 1-3 Years

Responsibilities:
• Answer inbound IT Helpdesk calls from customers across the globe and perform basic troubleshooting.
• Escalate tickets to L1 Team.
• Initiates follow up calls. Minimum 6 months voice experience in international BPO\ Call center.
• Basic Computer skills.
• Microsoft Office (Outlook, Word, Excel) experience is essential.
• Should be willing to work in night shifts.

Essential requirement:
• Excellent verbal and written communication skills in English.
• Willing to work in dedicated night shift.

Email: careers@eynetech.com

System Engineer - L1

Work Experience: 1 to 3 years
Work Location: Kochi

Our requirements:
• Light AD User Management
• Expertise in Desktop Support
• Server basic health checks/troubleshooting
• Client-Side VPN/MS Office/Printer/Antivirus installation & support
• Backup checks & escalation
• Patch installation & Management

Professional Skills:
• Three-year Diploma or Graduate or Postgraduate
• MCSE/MCSA certification would be a plus

Essential requirement:
• Willing to work in dedicated night shift
• Excellent communication skills

Email: careers@eynetech.com