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Practicesuite India Pvt Ltd

3rd Floor, A – Wing, Thapasya, Infopark, Kakkanadu, Kochi – 682 030


Career Opportunities:

Android Developer

Job Description

- Proven expertise and up to date with Android SDKs.
- Solid understanding of the full mobile development life cycle.
- Knowledge of SQLite - DDL & DML.
- Familiar with Eclipse and Android Studio.
- Ability to work interactively with Product, Design, Back-End and QA teams
- Git or other source control management.
- Multi-Threading and memory management specific to mobile devices.
- Excellent debugging and optimisation skills.

Experience: 3- 5 years

Please mention "Applying for Android Developer" in the subject line.


Customer Support Analyst - Phone Support (URGENT HIRING Experienced in US Healthcare)

We believe-- the best commandos are made in the battlefield and not in the academy vis-à-vis best customer support analysts are made in a dynamic work environment and not business schools.

- 1+years experience in hard core voice support, supporting US clients.
- Excellent communication skills both oral and written.
- Thinks independently and operates with limited supervision.
- Assertive, goal-oriented and self-motivated.
- Ability to multi-task, handle pressure and work under deadlines.
- Detailed oriented with excellent telephone and spelling skills.
- Solid typing and PC skills including proficiency with MS Word, Power Point & Excel.
- Works well independently and within the team.
- An ardent problem solver, one who always thinks from the customer’s perspective.
- Fast learner who can grasp product domain knowledge.
- Candidate should have mandatory experience in US client support

You will be responsible for ensuring our customers' success and satisfaction with our products and contributing to their long-term loyalty. You will work closely with the Engineering & QA to ensure that PracticeSuite is delivering the superior service and support to our customers.
At the core, your contribution shall revolve around the following areas:
- Providing Solutions - Providing solutions to customer queries over phone, email or chat.
- Work closely with clients to understand their issues/requirements, work with the Engineering team and provide solutions with the minimal turnaround time.

Shift : Night Shift (6:30 PM - 3:30 AM)


Oracle database Developer

• Design stable, reliable and effective database programs to ensure that data processing production
systems meet user needs
• PL/SQL and SQL Tuning and Optimization of newly develop and existing applications
• Provide data analysis and validation
• Leverage Oracle 10g/11g features to their fullest on a large-scale system.
• Identification of performance issues on production and testing systems.
• Interact with internal and external clients to understand requirements, explain issues and prioritize work.
• Involved in all aspects of the software development life cycle and demonstrate abilities to learn both the
business processes as well as new and existing pl/sql technologies


• Basic knowledge of Oracle database architecture
• Advanced database development experience (Oracle SQL/PLSQL)
• Knowledge of software development
• StrongSQL development, SQL analytics and tuning skills
• Excellent analytical and organization skills
• An ability to understand front-end users requirements and a problem-solving attitude
• Strong communications skills (both verbal & written)

Experience: 3 - 10 years


AR Caller

Job Description

- Minimum 2 years’ experience in AR calling.
- Physician billing/ denial management experience is mandatory.
- Good communication skills
- End to end RCM service experience is added advantage
- Immediate joiners preferred

Experience: 2 - 4 years
Shift: Night Shift (6:30 PM - 3:30 AM)
Location: Kochi


Process Associate:

- Candidate should have 1+years experience in Demo & Charge Entry
- Candidate should have US Healthcare background
- Good communication skills
- Candidate should have worked for a minimum of 1 year of Experience in Charge Entry & Payment Posting with basic knowledge at denials and billing process


Software Tester

Software Tester Responsibilities:
• Design Test Scenarios, Test Case, Test Script.
• Test Execution on all levels.
• Analysing the test results.
• Report and work with development team to fix the bugs/errors.
• Addressing and analysing the client requirements/issues and provider timely solution.
• Bug free deployment of releases.

Software Tester Requirements:
• 1-3 years of experience in Software Testing.
• Knowledge in Software Automation Testing.
• Up-to-date knowledge of software test design and testing methodologies.
• Excellent communication skills.
• Critical thinking and problem-solving skills.
• Good organizational skills and should be a Team Player.

Location: Kochi


Client Success Lead

Key Responsibilities:
• A very enthusiastic, high level communicator focused on client success and support
• Initial point of contact for escalated support issues identified by client or internal support staff with targeted attention to at risk clients
• Conduct immediate resolution client calls or web-based meetings that do not require additional escalation or assistance from senior management
• Effectively communicating customer support issues that are not immediately resolved to the senior team manager for furthered resolution
• Monitor client satisfaction through targeted follow up on solving client issues and problems.
• Follow established protocol to continue the CAP mission of building a professional relationship where the customer can express their concerns and/or dislikes in a safe environment wherein you will then effectively communicate with senior team manager
• Maintain and report analytical data through establish protocol for review by senior team manager to identify trends for proactive and reactive support updates
• Encourage a collaborative environment with fellow team members and other members of the organization to ensure effective, clear, and efficient communication to decrease time utilized in issue resolution
• Adhere to compliance policies and processes for our clients
• Responsibilities may include other related tasks as necessitated in the future not noted herein.
• At least 3 to 5 years of prior experience working in Healthcare technology -SaaS companies in a customer service setting.
• Strong customer service orientation.
• Strong client-facing and communication skills
• Troubleshooting and multi-tasking skills
• Experience following processes for customer success
• Strong customer service orientation
• You’re persuasive and have good negotiation and presentation skills.
• Strong Microsoft Office Knowledge

Location: Mumbai, Coimbatore, kochin


iOS Developer

Job Description

- Should have 2 + year experience in iPhone Application Development using the following skill set :
- Experience oin iOS development (Objective-C or Swift).
- Familiar with iOS frameworks(Foundation, UIKit, Core Data, Core Animation, and CocoaTouch) and RESTful
- Experience with offline storage, threading, and performance tuning.
- Understanding of Apple's design principles and interface guidelines.
- Experience working with third-party SDKs, libraries, CocoaPods, and analytics tools.
- In-depth knowledge of object-oriented programming and software design.
- Excellent Programming and Problem-Solving skills.
- Experienced in version control tools like GIT and ticket tracking platforms like Redmine, Backlog, etc.

Experience: 1 - 4 years

Please mention "Applying for iOS Developer" in the subject line.


ReactJS Developer

Job Description

- Experience is required in React JS
- Proficiency in CSS is required
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with RESTful APIs
- Experienced in version control tools like GIT and ticket tracking platforms like Redmine, Backlog, etc.
- Must have good analytical skills and problem-solving skills
- Ability to work independently

Experience: 1- 3 years

(Freshers with Angular/ReactJS/Typescript knowledge can also apply)

Please mentions as applying for ReactJS Developer in the subject line


Java Developer

Who we are looking for:
- Experience in Java, J2EE, Struts, Spring, Hibernate, AJAX, and java script, OOPS.
- Strong hold in design patterns.
- Strong knowledge of SOA and web services.
- Should have strong analytical and problem solving skills.
- Knowledge / exposure in agile methodology.
- Good communication skills.
- Able to work independently.
- Experience in API/Interface will be added advantage
Core Skills: Java, J2EE, Struts, Spring, Hibernate, AJAX, Javascript, OOPS
(Knowledge in extjs, jquery, responsive design concept will be an added advantage)
Experience:2-8 years
Location: Kochi