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Practicesuite India Pvt Ltd

3rd Floor, A – Wing, Thapasya, Infopark, Kakkanadu, Kochi – 682 030 Email:career@practicesuite.com

Phone
emailcareer@practicesuite.com

Career Opportunities:

Android Developer

Job Description

- Proven expertise and up to date with Android SDKs.
- Solid understanding of the full mobile development life cycle.
- Knowledge of SQLite - DDL & DML.
- Familiar with Eclipse and Android Studio.
- Ability to work interactively with Product, Design, Back-End and QA teams
- Git or other source control management.
- Multi-Threading and memory management specific to mobile devices.
- Excellent debugging and optimisation skills.

Experience: 3- 5 years

Please mention "Applying for Android Developer" in the subject line.

Email: career@practicesuite.com

Customer Support Analyst - Phone Support (URGENT HIRING Experienced in US Healthcare)

WHO ARE WE LOOKING FOR?
We believe-- the best commandos are made in the battlefield and not in the academy vis-à-vis best customer support analysts are made in a dynamic work environment and not business schools.

- 1+years experience in hard core voice support, supporting US clients.
- Excellent communication skills both oral and written.
- Thinks independently and operates with limited supervision.
- Assertive, goal-oriented and self-motivated.
- Ability to multi-task, handle pressure and work under deadlines.
- Detailed oriented with excellent telephone and spelling skills.
- Solid typing and PC skills including proficiency with MS Word, Power Point & Excel.
- Works well independently and within the team.
- An ardent problem solver, one who always thinks from the customer’s perspective.
- Fast learner who can grasp product domain knowledge.
- Candidate should have mandatory experience in US client support

WHAT WILL YOU BE DOING?
You will be responsible for ensuring our customers' success and satisfaction with our products and contributing to their long-term loyalty. You will work closely with the Engineering & QA to ensure that PracticeSuite is delivering the superior service and support to our customers.
At the core, your contribution shall revolve around the following areas:
- Providing Solutions - Providing solutions to customer queries over phone, email or chat.
- Work closely with clients to understand their issues/requirements, work with the Engineering team and provide solutions with the minimal turnaround time.

Shift : Night Shift (6:30 PM - 3:30 AM)

Email: career@practicesuite.com

Oracle database Developer

• Design stable, reliable and effective database programs to ensure that data processing production
systems meet user needs
• PL/SQL and SQL Tuning and Optimization of newly develop and existing applications
• Provide data analysis and validation
• Leverage Oracle 10g/11g features to their fullest on a large-scale system.
• Identification of performance issues on production and testing systems.
• Interact with internal and external clients to understand requirements, explain issues and prioritize work.
• Involved in all aspects of the software development life cycle and demonstrate abilities to learn both the
business processes as well as new and existing pl/sql technologies

REQUIREMENTS

• Basic knowledge of Oracle database architecture
• Advanced database development experience (Oracle SQL/PLSQL)
• Knowledge of software development
• StrongSQL development, SQL analytics and tuning skills
• Excellent analytical and organization skills
• An ability to understand front-end users requirements and a problem-solving attitude
• Strong communications skills (both verbal & written)

Experience: 3 - 10 years

Email: career@practicesuite.com

AR Caller

Job Description

- Minimum 2 years’ experience in AR calling.
- Physician billing/ denial management experience is mandatory.
- Good communication skills
- End to end RCM service experience is added advantage
- Immediate joiners preferred


Experience: 2 - 4 years
Shift: Night Shift (6:30 PM - 3:30 AM)
Location: Kochi

Email: career@practicesuite.com

Process Associate:

- Candidate should have 1+years experience in Demo & Charge Entry
- Candidate should have US Healthcare background
- Good communication skills
- Candidate should have worked for a minimum of 1 year of Experience in Charge Entry & Payment Posting with basic knowledge at denials and billing process

Email: career@practicesuite.com

Software Tester

Software Tester Responsibilities:
• Design Test Scenarios, Test Case, Test Script.
• Test Execution on all levels.
• Analysing the test results.
• Report and work with development team to fix the bugs/errors.
• Addressing and analysing the client requirements/issues and provider timely solution.
• Bug free deployment of releases.

Software Tester Requirements:
• 1-3 years of experience in Software Testing.
• Knowledge in Software Automation Testing.
• Up-to-date knowledge of software test design and testing methodologies.
• Excellent communication skills.
• Critical thinking and problem-solving skills.
• Good organizational skills and should be a Team Player.


Location: Kochi

Email: career@practicesuite.com

Client Success Lead

Key Responsibilities:
• A very enthusiastic, high level communicator focused on client success and support
• Initial point of contact for escalated support issues identified by client or internal support staff with targeted attention to at risk clients
• Conduct immediate resolution client calls or web-based meetings that do not require additional escalation or assistance from senior management
• Effectively communicating customer support issues that are not immediately resolved to the senior team manager for furthered resolution
• Monitor client satisfaction through targeted follow up on solving client issues and problems.
• Follow established protocol to continue the CAP mission of building a professional relationship where the customer can express their concerns and/or dislikes in a safe environment wherein you will then effectively communicate with senior team manager
• Maintain and report analytical data through establish protocol for review by senior team manager to identify trends for proactive and reactive support updates
• Encourage a collaborative environment with fellow team members and other members of the organization to ensure effective, clear, and efficient communication to decrease time utilized in issue resolution
• Adhere to compliance policies and processes for our clients
• Responsibilities may include other related tasks as necessitated in the future not noted herein.
Qualifications
• At least 3 to 5 years of prior experience working in Healthcare technology -SaaS companies in a customer service setting.
• Strong customer service orientation.
• Strong client-facing and communication skills
• Troubleshooting and multi-tasking skills
• Experience following processes for customer success
• Strong customer service orientation
• You’re persuasive and have good negotiation and presentation skills.
• Strong Microsoft Office Knowledge

Location: Mumbai, Coimbatore, kochin

Email: career@practicesuite.com

iOS Developer

Job Description

- Should have 2 + year experience in iPhone Application Development using the following skill set :
- Experience oin iOS development (Objective-C or Swift).
- Familiar with iOS frameworks(Foundation, UIKit, Core Data, Core Animation, and CocoaTouch) and RESTful
APIs.
- Experience with offline storage, threading, and performance tuning.
- Understanding of Apple's design principles and interface guidelines.
- Experience working with third-party SDKs, libraries, CocoaPods, and analytics tools.
- In-depth knowledge of object-oriented programming and software design.
- Excellent Programming and Problem-Solving skills.
- Experienced in version control tools like GIT and ticket tracking platforms like Redmine, Backlog, etc.

Experience: 1 - 4 years

Please mention "Applying for iOS Developer" in the subject line.

Email: career@practicesuite.com

ReactJS Developer

Job Description

- Experience is required in React JS
- Proficiency in CSS is required
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with RESTful APIs
- Experienced in version control tools like GIT and ticket tracking platforms like Redmine, Backlog, etc.
- Must have good analytical skills and problem-solving skills
- Ability to work independently

Experience: 1- 3 years

(Freshers with Angular/ReactJS/Typescript knowledge can also apply)


Please mentions as applying for ReactJS Developer in the subject line

Email: career@practicesuite.com

Java Developer

Who we are looking for:
- Experience in Java, J2EE, Struts, Spring, Hibernate, AJAX, and java script, OOPS.
- Strong hold in design patterns.
- Strong knowledge of SOA and web services.
- Should have strong analytical and problem solving skills.
- Knowledge / exposure in agile methodology.
- Good communication skills.
- Able to work independently.
- Experience in API/Interface will be added advantage
Core Skills: Java, J2EE, Struts, Spring, Hibernate, AJAX, Javascript, OOPS
(Knowledge in extjs, jquery, responsive design concept will be an added advantage)
Experience:2-8 years
Location: Kochi

Email: career@practicesuite.com