Career Opportunities:

Trainee Engineer/Trainee Programmer - Java/J2EE

Job Description

Job Responsibilities:

On the Job involvement in an Enterprise web application development environment
Design, Coding, Unit Testing, Documentation
Ensuring adherence to ISO / CMMI Quality process and standards
Adhering to strict delivery schedules
Daily project status updates and team meetings
Agile project management and development methodology

Basic Skills - Prerequisites:

At least 6 months overall application development experience in Java / J2EE development
Good understanding and fundamentals in Java / J2EE concepts
Good understanding in OOP concepts, MVC architecture is desirable
Fundamentals to RDBMS – SQL Server, Oracle is a plus
Exposure to Core Java, JSP, Servlets is an advantage
Knowledge in Spring, Hibernate, Struts is an advantage
Certification course in Java is a plus
Educational qualification: First class graduates in B.E/ BTech / MCA/ MSc in Computer Science (CS) or IT.

Candidates who have not graduated and having backlogs need not apply.

Job Location - Corporate Office, KOTT SOFTWARE PRIVATE Ltd., M.G. Road, Kochi – 682015

Job Type: Full-time

Email: traineejava@kottsoftware.com

Trainee Engineer / Trainee Programmer- Asp.net

Job Description

Job Responsibilities:

Get technically oriented in the product development environment– C#, ASP.Net, Telerik RAD controls, SQL Server
Work closely in an agile development team to design, code and unit test
Develop features that will empower our global clients
Write code that are resilient to iterative and interactive development process
Manage individual project priorities, deadlines and deliverables
Gain international client level exposure as you move up the ladder
Exposure to ISO / CMMI quality standards

Basic Skills - Prerequisites:

At least 6 months overall application development experience in ASP.Net development
Good understanding in OOPs concepts
Good understanding and fundamentals in C#, MS - SQL Server
Exposure to front end technologies in HTML, CSS, jQuery is an advantage
Exposure to RDBMS - SQL Server 2014 / 2016 / 2019 is a plus
Certification course in Dot Net is a plus
Preference to candidates having good knowledge or basic programming ability in .Net/.Net Core, C#, ASP.Net or Web API, Angular, SQL Server

Educational qualification: First class graduates in B.E/ BTech / MCA/ MSc CS or IT / BCA / BSc CS.

Candidates who have not graduated and having backlogs need not apply.

Job Location: Kott Software Pvt Ltd, Infopark Phase 2,Kakkanad

Job Type: Full-time

Email: traineedotnet@kottsoftware.com

Software Test Engineer

Job Description

Exciting opportunity to work in niche US domain / verticals in a dedicated client environment and Engage with Fortune 100 customers, Close engagement and interaction with onsite team, technical reviews, QA and development. Client engaged responsibilities in an offshore / onsite web application development environment.

Must Have:

1+ years of experience in manual testing / Automation of web applications
Automation testing in QTP/UFT or Selenium is desirable
Sound knowledge of STLC, software testing methodologies and procedures
Sound understanding and developing/executing test cases in an application development environment
Defect reporting using any of the defect tracking tools.
Good communication skills and a team player spirit

Good to Have:

Experience in QTP and involved in scripting, VB Script OR
Experience in Selenium and Java programming
Experience in testing of enterprise level application software and environment
Experience in working with US based clients and multi-culture teams

Major / Primary Responsibilities:

Software manual testing and automation related in a web based product development environment.
Understanding of functional documents provided by the client.
Adherence to STLC, software testing methodologies and procedures
Identifying test scenarios, development of test cases.
Release based Functional and Regression testing based on test cases written.
Defect reporting and follow up to close the defects
Close interaction with the development team and timely closure of defects reported.
Ensuring adherence to Quality management, Quality process and standards, documentation
Providing prompt customer support and timely resolution of support calls.
Supporting the automation testing team.

Secondary Responsibilities:

Communication with superiors on status/progress of tasks and support calls.
Participating actively in daily stand up meetings and other internal meetings.
Ensuring that the KRA /KPI points set are met in a time bound manner.
Sending out daily status updates and updating daily time sheets.

Qualifications: B.E / BTech / BCA / BSc-CS / MCA / MSc / First class graduates.

Location of Job : Corporate Office/ Infopark Office.

Job Type: Full-time

Email: manualtest@kottsoftware.com

Customer Support Specialists/Executives

Kott Software is actively seeking solutions-oriented Customer Support Specialists to join our Product Development team! You will be directly responsible for providing customer support to our clientele in USA through various mediums such as phone, email, and online chat.

This role is a great opportunity for anyone interested in joining a fast-paced culture and growth within an organisation, gain international exposure in a full-time position and work closely with our US clientele.
EMPTrust HR is a leading provider of Human Capital Software on the SaaS platform and provides solutions for talent management, onboarding, and related solutions and provides a flexible work environment with opportunities to grow your career. We support Fortune 500 companies, Small and Large Enterprises, State and local agencies and provide a dynamic, fun work environment.

Here’s what you’ll be doing:

• Provide timely, professional, and accurate responses to customers who submit inquiries via phone, email, or chat.
• Support customers and end clients on answering questions, track issues or problem reports into our IT helpdesk tool, and coordinate with technical and sales support teams.
• Enter all correspondence and necessary information for problem resolution into our helpdesk tools.
• Manage and set customer expectations on timely resolutions of open requests.
• Serve as a customer advocate and interact with internal teams to solve customer issues.
• Support setup of new client accounts and users accounts.
• Collaborate and follow-up with the product team on cases that require escalation.
• Inform customers of critical issues and system updates.

Here’s what you’ll need:

• Bachelor’s degree, preferably with MBA or BTech or both.
• At least 1 year of experience serving in an external client-facing role supporting clients via phone or email.
• 1-2 years of experience using, supporting, or troubleshooting web-based applications is preferred.
• 1-2 years of experience working in a corporate environment supporting a product or software as a service (SaaS) solution
• Experience with being managed to traditional customer support KPI’s such as response time, resolution time, and customer satisfaction
• Excellent written and verbal communication skills
• Detail-oriented and organized with the ability to prioritize tasks in a deadline sensitive environment
• Strong technical, analytical, and troubleshooting skills
• Must have a technical inclination and a basic understanding of computers, internet browsers such as Chrome, Firefox, or MS Edge and using software on a daily basis. Interest in cloud technology, SaaS, and Human Resources
• A passion for delivering exceptional service
• Ability to thrive in a team environment comprising of multicultural nationalities
• Should be willing to work in US time zone, at least till 2 am (IST)
• Creative problem-solving capabilities, ownership of issues, and excellent organization and follow-up
• Proficiency in MS Excel, Word, Email Outlook is required;
• Exceptional candidates with strong educational credentials, web/computer knowledge, and good communications skills will be considered in lieu of experience. A background in Human Resources or study in HR will be considered an advantage.

Please visit our enterprise product domains for more information about our products and services

https://www.kottsoftware.com
https://www.emptrust.com
https:/www.Aerochefglobal.com

Email: recruiter@kottsoftware.com

Software Engineers / Software Programmers - Microsoft Technologies

Job Description

KOTT Software is a pioneer in offering client-centric, robust business solutions based around its
enterprise solutions and applications and is acknowledged as a leader amongst its peers. Based on the
growing demands of its global clientele, it has an established setup and applications development and
support teams in Kochi. The teams will handle its existing applications portfolio in terms of product
development ongoing support and maintenance, develop and deliver solutions for new initiatives and
also participate in the application modernization program.
Towards this, Kott Software is looking for highly skilled developers to contribute towards product
development and meet client deliverables and new initiatives.
The positions are open at various levels for Software Engineers / Senior Software Engineers / Software
Developers / Junior Software Engineers. Technical Lead in our enterprise product development team.
(ASP.Net, C#, Web API, Angular, AJAX, JQuery, Web Services, WCF, JSON, Telerik controls, Telerik
reporting, Integration Services, SQL Server).

Roles and Responsibilities:

Software Application Development in an Agile Product development environment for
niche domains/verticals in a cloud platform.
Adhering to Agile Project management methodologies and meeting product release
schedules and client deliverables
Understanding the functional requirements, application workflow, and review with peers
Requirements analysis and Design
Development and Coding
Adhering to coding standards, Unit Testing, and Integration Testing
Involve in product release cycles and analysis of deliverables, client review feedback
Participate actively in daily stand-up meetings, onsite and other internal meetings
Communication with superiors on status/progress on a daily basis.
Providing prompt customer support and timely resolution of issues/support calls.
Technical migration, research, and development to assess platform migration.

Desired Candidate Profile:

At least 2+ years of software application development experience in Microsoft Technologies
Experience in ASP.net with C# hands-on development.
Experience in Web API, and AJAX, JQuery is an advantage
Experience working with HTML5, CSS, Bootstrap, Web forms.
Experience in Telerik reporting and Telerik RAD controls is a plus.
Experience in working with MS-SQL Server (Query, Functions, Stored procedures)
Proven ability to troubleshoot, debug and resolve issues is a plus.
Good communication and interpersonal skills
Good understanding of the Software Development Life Cycle process
General understanding or development exposure in SAAS / Cloud-based applications is a plus.
Team player spirit and willingness to take up challenges.

Candidates need to relate to an agile product development environment and have a product
development mind set unlike a project or maintenance model and have a strong passion to perform and
grow in the team and organization.

Selected candidates will be given technical and domain-level orientation, exposure to project
management AGILE methodology & tools, and ISO quality management process. Remuneration will be
based on relevant skills and hands-on experience, product development life cycle experience, and not
a constraint for the right candidates.

Qualifications: B.E (IT/CSE) / BTech (IT/CSE) / MCA / MSc IT / First class graduates.

Location of Job : Infopark Office.

Job Type: Full-time

Email: dotnet@kottsoftware.com

Software Engineer / Software Developer - Java/J2EE

Job Description

Engage with US Fortune 100 customers in niche US domain/verticals in a dedicated client offshore software development team.
Client engaged responsibilities and close engagement for technical reviews.
Requirements gathering & analysis
Design, Coding, Unit Testing,
Development Support, and Maintenance
Daily project status updates and onsite team meetings
Troubleshooting and Client handling skills is a plus
Ensuring adherence to ISO / CMMI Quality process and standards

Required Candidate profile:

At least 2+ years overall application development experience in Java / J2EE development
Experience in web application development is mandatory
Experience in JSP, Servlets, MVC, Spring or Struts is desirable
Good understanding in OOP concepts, MVC architecture, RDBMS is mandatory
Good understanding of Design Patterns and software architecture
Experience in RDBMS - SQL server, Oracle and in writing queries, procedures is a plus
Exposure to AJAX, jQuery, Bootstrap, Jasper Reports is a plus
Exposure to React, Spring boot is a plus
Exposure to all phases of a Software Development Life Cycle is an advantage
Good Communication and interpersonal skills is desirable

Perks and Benefits:

Best in industry commensurate with relevant skills and experience.
Opportunity to be involved in a client-engaged role and grow in an Enterprise product development Global team and technical environment.
Opportunity to work on large enterprise deployments and Fortune 100 clients
Gain Exposure to solution architecture and the opportunity to be part of modernization of the enterprise product platform

Qualifications: B.E (IT/CSE) / BTech (IT/CSE) / MCA / MSc IT / First class graduates.

Location of Job : Corporate Office

Job Type: Full-time

Email: java@kottsoftware.com

Implementation Support Engineers/ Software Product Support Engineers

Job description
Exciting Opportunity to work in a niche US Enterprise Software product domain and involvement in Software Implementation & Support on SAAS/ Cloud-based applications for US clientele.

To be a part of a Software Product Support and Customer Success team, to assist in implementing the software product and solutions for various clients in the USA region. To be the first line of contact for client support and work as the link between the development team, onsite support team, and the clients, thus enhancing the client experience.

KOTT Software is a pioneer in offering client-centric, robust business solutions based on its enterprise solutions and applications and is acknowledged as a leader among its peers. Based on the growing demands, it has set up an extended applications development and support team in Kochi. The teams will handle its existing applications portfolio in terms of product development, ongoing support, and maintenance, develop and deliver solutions for new initiatives and also participate in the application modernization program. Towards this, Kott Software is looking for highly skilled Implementation and Support executives to contribute towards product implementation and client support.

Responsibilities

Attend client meetings and product demos along with the pre-sales team.
Review of the client requirements, and analysis with the software product development team.
Providing the first line of support to clients based on the nature of the support request.
Assisting the US onsite team and client in the implementation of the SAAS application and configuring the software application modules on the cloud as per client needs.
Support and coordinate with the onsite/offshore teams, reviewing deliverables and daily progress and resolving issues.
Ensuring the project requirement/enhancements request meets the scope and deliverable
Attending client calls / meetings to understand their concerns/support requests and convert them as actionable tickets for the development team.
Maintaining and keeping track of client support calls.
Providing prompt customer support and timely resolution of support calls.
Will need to work in the US time zone based on need, till 11.30 pm IST

Qualifications

Graduate Engineers BTech (CS / IT), MCA/ MSc / MBA / First class graduates
At least 2+ years experience, preferably in software product implementation and support experience in a recognized, global IT Services/ consulting company.
Prior experience in Tech support and handling overseas customers is a plus
Basic understanding of Software development life cycle in an agile environment
Ability to quickly understand the product features, and functionalities of the application and provide solutions to the client support calls.
Experience in handling customers and communicating directly with US-based clients is an advantage.
Experience in working with project management/support ticket tracking software.
Excellent oral, and verbal communication and interpersonal skills.
Team player, multi-tasking capability, and ability to work under pressure.

Selected candidates will be given technical and domain-level orientation, exposure to project management methodology & tools, and quality management process.

Remuneration will be based on relevant skills and hands-on experience and not a constraint for the right candidates.

We are looking for bright minds and passionate team members to support our growing product development and support teams, EMP Trust HR, USA a leading provider of Human Capital Software on the SaaS platform and provides solutions for talent management, onboarding, and related solutions and provides a flexible work environment with opportunities to grow your career. We support Fortune 500 companies, Small and Large Enterprises, and State and local agencies and provide a dynamic, fun work environment.

Role: Customer Success Associate
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success

Education
UG: B.Tech/B.E. in Computers
PG: MBA/PGDM in Information Technology, MS/M.Sc(Science) in Computers, Industrial & Systems Engineering, MCA in Any Specialization

Email: recruiter@kottsoftware.com