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Empress InfoTech

Empress Cybernetic Systems Pvt Ltd.
3rd Floor, Carnival Phase II,
Kakkanad, Kochi,
India - 682042

Phone0484-4042440
emailhr@empressinfotech.com

Career Opportunities:

iOS Developer (part-time or freelance)

Empress InfoTech is a custom software and product development company that offers end-to-end solutions, from concept and strategy, to design, development, testing, implementation, and support.

We are currently looking for an experienced iOS developer to update our current iPad App to the latest version of XCode.There are some additional features to be implemented after the version upgrade.

If you are experienced in Objective C, XCode, iPad, and Apple Policies, email your resume with availability and compensation expectations.

Email: hr@empressinfotech.com

Software Support (Technical) Engineers

We are looking for Support (technical) engineers for the implementation and support of our software product eMAM (http://www.empressmam.com).

eMAM is an innovative, fast-paced, and growing software product that delivers an enterprise-level media asset management (MAM) platform to customers throughout the world.

Responsibilities:

Provide implementation and technical support for our software products to international clients.
• Provide production support for web-based applications developed in .net or java.
• Provide support for Networks, Servers, and Cloud environments like AWS.
• Resolve, document, and track technical issues to ensure timely resolution to customer problems.

You will be working collaboratively with a highly talented team of technical support engineers in India and in the US to deliver software support services to customers around the globe.

Requirements:

* Excellent written and verbal communication skills in English.

* 1 to 2 yrs experience in software and technical support.
* Good Customer service skills.
* Excellent troubleshooting, diagnostic and analytical skills.
* Knowledge of software implementation.
* Good Knowledge of Networking, FTP, HTTP, DNS, Active directory, etc.
* Good knowledge of Windows (server and desktop), Linux, and Mac Operating Systems and their administration.
* Knowledge in Microsoft SQL Server or other databases.

* Willingness to work on rotational 24/7 shifts. Work will be 8 hours/day on 5 days (40 hours) a week.

* Knowledge of Cloud services such as AWS, Azure, GCP. Certification would be a plus.


Email your resume with a subject of "Technical Support Engineers" and a cover letter to provide the following information to be considered for the position.

1. Experience in IT.
2. Current location.
3. Notice period required to join (Immediate Joiners preferred).
4. Current remuneration and expectations.

Email: hr@empressinfotech.com