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Empress InfoTech

Empress Cybernetic Systems Pvt Ltd.
3rd Floor, Carnival Phase II,
Kakkanad, Kochi,
India - 682042


Career Opportunities:

1) Technical Support Engineer

We are looking for technical support engineers for the implementation and support of our software product eMAM ( eMAM is an innovative, fast-paced, and growing software product that delivers an enterprise-level media asset management (MAM) platform to customers throughout the world.
• Provide implementation and technical support for our software products to international clients.
• Provide production support for web-based applications developed in .Net or java.
• Provide support for Networks, Servers, and Cloud environments like AWS.
• Resolve, document, and track technical issues to ensure timely resolution to customer problems.
You will be working collaboratively with a highly talented team of technical support engineers in India and in the US to deliver software support services to customers around the globe.
* 1+ years of experience in software or technical support in the relevant field.
* Experience in Windows Servers, Web Servers and administration.
* Experience in Microsoft SQL Server or other databases.
* Experience in software implementation, application hosting and support.
* Good Knowledge in FTP, HTTP, DNS, Active directory, etc.
* Knowledge of Cloud services such as AWS, Azure, GCP.
* Good written and verbal communication skills in English.
* Excellent troubleshooting, diagnostic and analytical skills.
* Good Customer service skills.
* Willingness to work on rotational 24/7 shifts. Work will be 8 hours/day on 5 days (40 hours) a week.
Email your resume with a subject of "Technical Support Engineers" and a cover letter to provide the following information to be considered for the position.
1. Experience in IT.
2. Current location.
3. Notice period required to join (Immediate Joiners preferred).
4. Current remuneration and expectations.


2) .Net developers

We are looking for developers to collaborate with other technical team members to understand requirements and do application development. You will be working with a team of software engineers to design, develop, test, and support web applications.
Skills Required:
- 1+ Years of development experience in ASP.NET, Webforms, MVC, C#, jQuery, JavaScript, Bootstrap, HTML 5/CSS 3 etc.
- Experience in SQL Server, development of SQL stored procedures, functions, views, etc.
- Experience in reporting tools like SSRS, PowerBI, etc. is a plus; but not required.
- Experience in working with .net UI controls like Telerik, DevExpress, etc. is a plus but not required.
- Good logical, analytical and communication skills.
- Work with client team members to identify development tasks, and give development status updates.
- Involve in requirement gathering, analysis, design, programming, and unit testing.
- Develop and deliver high-quality software programs.
Education: MCA / B. Tech
Work location: Work from home - during the pandemic period.
Email your resume with a subject of " developer" and a cover letter to provide the following information to be considered for the position.
1. Current location.
2. Experience in IT.
3. Notice period required for joining (immediate joiners preferred).
4. Current remuneration and expectations.


3. Application support Engineer

We are currently looking for an Application support engineer to do production support, test software functionalities, engage in user acceptance testing, and work with end users to identify issues and requirements.

Job Responsibilities:
• Provide support to end users, and provide application support.
• Work on content and database to keep the site up to date.
• Involve in change management, defect tracking and release process.
• Perform functionality, performance, and usability testing.
• Analyze requirements, conceptualize user scenarios and identify application workflow.
• Create software test scenarios, execute test cases, identify defects, and involve in user acceptance testing.
• Gather customer issues, analyze and identify the cause, and escalate to the appropriate team members for resolution.
• Work with programmers and other teams members to assist in development processes to deliver quality software solutions.
Required skills:
• Experience in Web, Desktop, and Mobile custom software applications.
• Working knowledge of Database, and SQL queries.
• Working knowledge of excel, word and other office products.
• SDLC, testing life cycle, defect tracking tools like Jira, and knowledge in other QA processes.
• Strong written and verbal communication skills.
• Exposure to Windows OS, ASP.NET, IIS, and MS SQL Server environment is nice to have but not required.
Experience: 1+ year experience software support and testing.
Location: Work from home.
Work Hours: Hours are flexible, but application support till 1 am IST is required. It is 8 hours per day, Monday to Friday. 40 hrs. a week.

Email your resume with the following information to be considered for the position.

1. Notice period required to join: (Immediate joiners preferred)
2. Years of exp in IT:
3. Are you will to work during 4 pm to 1 am?
4. Current salary & expectations:


4) SQL Server Database Developer

We are looking for a database developer to design, develop, troubleshoot & maintain SQL stored procedures, design databases and related utilities in MS SQL Server.
Job Description:
Create, review, and modifying SQL scripts, procedures and supporting programs to ensure proper and efficient execution.
Write and troubleshoot SQL Code and design stored procedures, functions, tables, views, triggers, indexes, constraints.
Performance tunning of queries, SQL stored procedures, functions, and triggers for better application performance.
Requirement analysis and create database and table designs.
Preferred Candidate profile:
1+ years of SQL and database application development in SQL Server.
knowledge in Performance Tuning and Query Optimization.
Sound SQL knowledge, should be able to write and understand complex queries.
With good Knowledge of indexes, index management.
Knowledge and experience in .Net application development is a plus.

Email your resume with a subject of "Database Developer" and a cover letter to provide the following information to be considered for the position.
1. Current location.
2. Experience in IT.
3. Notice period required for joining (immediate joiners preferred).
4. Current remuneration and expectations.


5) programmer - trainee

Empress InfoTech is a custom software and product development company that offers end-to-end software solutions from concept & strategy to design, development, testing, implementation, and production support. We partner with many clients to create and support innovative solutions that help businesses to be successful in the marketplace.

We are looking for programmer trainees for web-based application development.
- ASP.NET, C#, MVC, JavaScript, jQuery, HTML, and CSS.
- SQL Server Database, table design, development of stored procedures, functions, views etc.
Skills Required:
Good programming skills.
Good logical & analytical skills.
Education: MCA / B. Tech
Work location:Work from Infopark, Kochi.
Email your resume with a subject of ".net programmer - trainee " and a cover letter to be considered for the opening.