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VIPoint Solutions Pvt Ltd

VIPoint Solutions Pvt Ltd Unit 1G,Carnival Infopark 2 Infopark, Kakkanad Cochin - 682030

Phone484-4050222
emailhr@vipointsolutions.net

Career Opportunities:

Dev Triage

Responsibilities

- Triage of customer escalations from the Support team to the Development team
- Handling ~80-160 ticket escalations/month
- Strong written communication skills (ticket responses, collaboration in slack/emails w/ engineering/support/biz)
- Ability to troubleshoot application stack issues
- Ability to troubleshoot client-side application errors
- Ability to diagnose and break down reproducible steps for dev team handoff
- Strong Linux operations skills
- Development experience is a plus

Skill Set

Front End
• Javascript
• Vue
• CSS

Back End
• PHP 7.3.x
• Git
• beanstalkd
• OpenStack
• Docker Swarm
• InterWorx
• Ansible
• Misc Tools: Travis
• InfluxDB, MariaDB
• Redis
• Nginx, HAProxy
• ElasticSearch
• Integrations: SalesForce, OpenSRS, GitHub, TheSSLStore, MaxMind, Authorize.net, DNS, JIRA, PayPal, Let’s Encrypt

Quality & Automation
• Python 3.7+
• Git
• Docker and Docker Compose
• Sphinx (w/ Markdown and RestructuredText)
• OpenAPI 3
• RabbitMQ
• Redis
• PostgreSQL
• Kubernetes (Helm, Rancher)

Email: hr@vipointsolutions.net