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Nuvento Systems Private Limited

Trans Asia Cyber Park Infopark Phase 2, Infopark SEZ, Phase II, Kochi-682303 Tel: +91 484 4066070

Phone0484 4066070
emailmohan@nuvento.com

Career Opportunities:

Monitoring Engineer

Experience: 3+ years

Responsibilities:



  • Monitoring of servers and applications.

  • Addressing user tickets regarding hardware and software.

  • Coordinate between support and development teams to ensure effective delivery of monitoring services to the end-user.

  • Asking targeted questions to diagnose problems.

  • Direct unresolved issues to the next level of support personnel.

  • Follow up with clients to ensure their systems are functional.

  • Help create technical documentation and manuals.

  • Provide 24/7 coverage on a rotational basis.


Requirements:



  • Experience: Freshers/Experienced.

  • Basics of SQL/MySQL/React Native/ReactJS/Node.js/C#/Python.

  • Good logical reasoning skills.

  • Qualification: Computer science degree/Engineering/ITI.

  • Ability to perform remote troubleshooting and provide clear instructions in English through call, email, and chat.

  • Strong attention to detail and follow-through.

  • Ability to work in multiple shifts.

  • Good communication skill.

Email: careers@nuvento.com