Annual Report FY:2011-2012
MOEF Clearances
Truing up petition of KSERC for 2015-16
ARR & ERC - INFOPARK Power Licensee -2017-18
Request for Public Response in the matter of extension of existing Electricity Distribution License issued to Infoparks Kerala


Company Jobs >> Art Technology and Software.
Art Technology and Software.
Ground Floor, Thapasya building, Infopark, Kakkanad, Kochi –682 030.
  • Career Opportunities:
  • Production Support Developer (Level 2 Support)- ART 828
    Production Support Developer (Level 2 Support)
    As a Production Support Analyst you will work as part of team devoted to making sure that the existing software architecture within the business is working well and being used efficiently. You will be involved with a blend of programming and administration tasks; working with various stakeholders to resolve technical problems through analysis, diagnosis and solution definition. The role will require a balance of technical skills, business knowledge, troubleshooting expertise, and excellent soft skills.

    Responsibilities include (but are not limited to):-
    • Provide technical and application support to the 24x7 operation (on a rota basis) of the production environment ensuring that Service Delivery meets the required standard.
    • Deliver professional 2nd line application support for middleware and integration systems, performing in-depth root cause analysis or request fulfilment
    • Drive excellence in application monitoring, log mining and performance tuning.
    • Identify opportunities for more effective use of resource across the operations, 2nd Line and 3rd line support teams through co-operation, knowledge sharing, optimum allocation of tasks
    • Produce high quality support documentation and diagrams on collaborative platforms e.g. Wiki
    • Investigate and prioritize requests for support raised by business users.
    • Investigate root cause and impact of incidents and escalate where appropriate.
    • Ensure all investigations and work undertaken is logged in a timely and comprehensive manner.
    • Monitor progress of requests for support and ensure users and other interested parties are kept informed.
    • Document and implement work rounds and revised procedures for both Application Support and Operations teams.
    • Complete regular tasks to ensure system availability and follow up exceptions accordingly.
    • Ensure correct procedures are followed and SLAs achieved when progressing tasks and that procedures and checklists are kept up to date.
    • Focus on completing work within agreed timescales and reducing any downtime and operational impact
    • Adhere to appropriate departmental and company procedures and policies: change control, security, auditing, release promotion, configuration management, incident management
    • Change Implementation
    o Participate in the planning and implementation of software and configuration changes to the live environment in accordance with release instructions, agreed service impacts and timescales.
    o Work alongside project teams (analysts, developers, testers and implementation managers) during software release.
    o Work with the operations team to ensure changes are implemented and handed over appropriately and ensure updates are made to operational procedures.

    • 3+ years of experience as an Application/Production Support Developer/SQL developer or similar role.
    • Experience in a Windows based 24/7 environment including 3rd line support
    • Strong technical experience in SQL Server
    • ITIL Knowledge
    • Knowledge in web services and desirable
    • Experience in an low latency, high volume application support role, administering, configuring & maintaining some of the following multi-tier environment:
    o OpsView (Nagios)
    o MS SQL/Windows
    o XML
    o Splunk
    o Scripting/coding experience in Python or Powershell.
    • A logical approach and ability to think outside the box when problem solving and the flexibility to work in a fast changing 24/7 operational support environment
    • Bachelor’s degree in Information Systems, Computer Science or equivalent technical discipline.
    • Ability to deal with both technical and non-technical staff and all levels of management
    • Excellent organisational, interpersonal skills
    • A great communicator

    Mention the JOB Code while applying.
    .NET Developer- Web 2-3 years ART -527
    Job Description

    • 2+ Years of Experience as .Net Developer.
    • Solid experience developing database driven web-based applications using C#, ASP.NET.
    • Good Experience of WCF, Web Services, ASP .Net, MVC, Web API, windows service, Entity Framework, LINQ, Ajax, JavaScript.
    • Excellent exposure in Object Oriented Design skills & design patterns.
    • Experience of SQL Server (2008 or later) or other RDBMS, Stored Procedures and reporting services, Oracle 12C
    • Knowledge of JavaScript framework like JQuery & AngularJS.
    • Demonstrated problem solving, analytic and troubleshooting skills.
    • Hands on experience in unit testing tools and mocking framework etc. Continuous integration skills are an added advantage
    • Good understanding of Design patterns and their implementation.


    • Participating in meetings with customers and analysis meetings to understand needs.
    • Design, develop and document software components as per architectural specifications.
    • Understand existing technical framework and contribute towards improving it.
    • Collaborate in productive manner with other team members.
    • Bring a passion for learning and staying current with emerging trends and technologies.

    Other skills:

    • Self-Starter and Self-Motivated Individual
    • Open mind and willingness to learn from peers, and help them grow as developers
    • Experience in Agile/Scrum in practice
    • Good Written and Verbal Communication Skills
    • Ability to drive the discussion with the various stakeholders across Geographical teams
    • Ability to make the Right and Quality based Technical Decisions in the interest of Organization
    • Ability to work under pressure and meet deadlines
    • Ability to think ahead and anticipate problems, issues and solutions
    • Stay up to date with industry trends and ability to identify new and emerging technologies that the project can benefit

    Please mention the "Post" as the "Subject Line"

     Experience 2+ Years

     Role Software Developer

    Automation Testing Engineer- 0-6 months (Fresher’s can apply) - Art 123

    ·Test Cases Creation and Execution.(Manual and Automation)

    ·Able to Write Automation Tests in C#

    ·Able to Run Automation Tests & Analyse the result

    ·Able to Diagnose issues, report defects, and perform regression tests to discover recurrences.

    ·Able to Conduct -implementation / post-release testing

    ·Able to Demonstrate can-do attitude and should handle all tasks assigned to him effectively

    Job Qualifications:

    · B.E. (IT)/ B. Tech/ BCA/ MCA/ M.Sc. (IT)

    · Basic Knowledge in C# Programming will be good.

    · Basic Knowledge in SQL Queries will be good.

    ·Knowledge of any automation tools will be good.

    ·Passionate for work and innovation

    ·Should have good logical and analytical skills

    ·Should have extraordinary out-of-box thinking ability

    ·Should have knowledge of SDLC/STLC
    .NET Developer- (1 years exp)- ART 526
    Mandatory Technical Skills: C#.Net, SQL, windows or web application development, exposure to SDLC process and Agile methodology
    Good to have: Crystal reports, VB.Net, VB (Excel Macros), web service, xml
    Consistent academic performance with at least 60% marks through out
    Strong written and oral communication skills
    Strong interpersonal skills
    Should have worked in the role of a Junior Software Engineer or Software Engineer role in a team size of not less than 5 members working on system development projects based on client / customer needs.

    He / She will help to perform requirement gap analysis, design the solution, perform code or system modification / development, do unit testing, support QA through bug fixes and maintain the modified code.

    Please mention the "Post" as the "Subject Line"

    Infrastructure Analyst - ART 555
    Infrastructure Analyst A Windows, Server, AD and Exchange Senior Infrastructure Analyst.

    You will be expected to support, maintain and implement within a physical and virtualised environment. The technical projects you will be involved in are based around Microsoft Windows 2008-2012 Server and SQL Clustering, IIS, Exchange 2010/2013, Active Directory, VMWare & Hyper-V. You will be a Senior Analyst in the Infrastructure team and expected to be able to resolve all technical issues for the infrastructure.

    Responsibilities will include:

    • Establishes and manages Windows/Linux accounts. Install, modifies and maintains
    server utilities software
    • Configure, troubleshoot and manage Remote and Site-to-Site VPNs using multiple
    vendors such as Cisco and Palo Alto Firewalls. Liaising with clients and third party
    vendors to resolve network/system issues
    • Configure and manage Windows Exchange 2010/2013/2016. Creating users,
    distribution groups, analyse and resolve any issues affecting Exchanges services
    • Keeping production systems secured following CIS hardening Benchmarks and
    keeping servers up to date with the latest patches using WSUS
    • Provides on site or remote access diagnoses and resolution of computer hardware
    and software problems.
    • Develops guidelines and upgrade techniques for new operational procedures for the support of databases, hardware systems, operating systems software, network
    systems software, security and client server systems.
    • Researches, analyses, develops, and documents new processes and procedures to
    implement new solutions for use by IT Technicians to meet future problem
    resolution needs.
    • Administers, implements, and provides technical support of applications and
    associated hardware used in a client server environment.
    • Administers and implements automated data processing systems and computer
    application programs.
    • Develops operational, installation, and upgrade procedures, to be used by other
    staff, for communication systems, hardware, network, security, storage and
    • Develops structured diagrams for the specifications of databases, communication
    systems, servers, storage area networks, security or any other computer related
    hardware or software.
    • Develops and documents configurations of the following: databases, servers,
    computers, security and network monitor systems, packaged programs, macros,
    utilities, and communication systems.
    • Develops and implements databases, communication systems, storage area
    networks, security and applications with user departments, vendors, and data
    • Develops cost estimates and makes recommendations for systems development
    and upgrades to existing systems.
    • Develops and implements scalable infrastructure capacity management plans and
    monitoring solutions.
    • Participates in the implementation of new systems or upgrades to existing
    • Participates in the problem and root cause analysis in support of Problem
    • Ensure operational support documentation is complete and accurate.
    • Support continuous improvement programs in response to support service metrics,
    customer feedback and process efficiencies.
    • Validate Service Level Agreements (SLAs) for supportability and ensures
    performance against SLAs.
    • Tests programs and systems and integrates system modules.
    • Capable of working with large fast paced applications.
    • Assist with continuous process improvement internally as the company grows and


    • 8+ years of experience as an Infrastructure Analyst or similar role.
    • Microsoft Windows 2008-2012 Server and SQL Clustering
    • IIS
    • Exchange 2010/2013
    • Active Directory
    • VMWare & Hyper-V
    • Linux (Ubuntu and CentOS)
    • Firewall
    • Windows Failover Cluster
    • Windows ISCSI
    • Network consultant experience
    • Bachelor’s degree in Information Systems, Computer Science or equivalent
    technical discipline.
    • Ability to multi-task and deliver on time
    • Ability to deploy and manage virtual server’s environments
    • Strong analytical and conceptual skills
    • A good and innovative problem solver
    • Strong communication skills Preferred but not essential
    • IBM SAN
    • Oracle 12g
    • Strong knowledge of SQL queries execution

    Please mention the "Post" as the "Subject Line"

    Operations Analyst -ART - 6896
    OPERATIONS ANALYST (Required Immediate Joiners)
    > 1 year Experience
    Willingness to work in 24*7 shifts.

    Job Responsibilities (This is not a call center job profile)
    1. Observe/audit financial transactions on the application at all times and alert if anything out of the ordinary happens. Proper definition of what will result in an alert will be provided to the team.
    2. Observe/audit infrastructure and message processing monitoring through the provided tools and alert any issues. Well set escalation procedures will be provided to the team.
    3. Take calls from end customers on a need basis. Good communication skills required to communicate with team in UK/US.
    4. Report out audit findings on a frequent basis to the client and management team. Frequency and report format will be defined and provided

    The desired candidate profile
    § At a high level is someone who has at least 1 year of customer service experience (preferably in cards/banking industry), good communication skills, very computer literate, good attention to detail, sound logic to identify misses in trends and ability to identify trends as well, good in reporting skills. Willingness to work in 24*7 shifts.
    What will be provided?
    § Salary will commensurate the experience and interview performance
    § Full training will be provided to the selected resources.
    § Depending on performance and completion of company mandates, candidates can move up in the set career path in operations or development.
    § Performance Incentives Mandatory Candidates should be open to working in night shifts and be part of shift rotations.
    § Only candidates who are willing to stay with us for at least an year should apply.
    Sales Manager
    Sales Visits/ Presentations/New Business Creation/Identify New Opportunities.
    Coordinate very closely with other functions like marketing.
    Fast learner and passion for sales.
    Self-motivated with a results-driven approach.

    Digital Marketing Manager - ART -338
    Job Overview

    As a Digital Marketing Manager you have to oversee the digital marketing strategy for the company and our clients.

    You will be solely responsible for the performance of the campaigns and maintain customer relationship.

    Duties of the Digital Marketing Manager:
    • Devising strategies to drive online traffic
    • Tracking conversion rates and making improvements to the website
    • Developing and managing digital marketing campaigns
    • Utilising a range of techniques including paid search, SEO and PPC
    • Overseeing the social media strategy for the company and its clients
    • Managing online brand and product campaigns to raise brand awareness
    • Improving the usability, design, content and conversion
    • Responsibility for planning and budgetary control of all digital marketing
    • Evaluating customer research, market conditions and competitor data
    • Review new technologies and keep the company at the forefront of developments in
    digital marketing service Requirements of the role
    • Bachelor degree (MBA in Marketing is preferred)
    • 2 years of relevant experience
    • Experience in managing PPC, SEO and Affiliate programmes
    • Strong understanding of current online marketing concepts, strategy and best practice
    • Experience in e-commerce, SEO, PPC, Email marketing, and social media
    • Previous experience in a similar digital marketing role
    • Good communication and interpersonal skills
    • Good exposure in SEO and Office tools Good to have
    • Basic understanding of web hosting and website development
    • Data mining and database skills
    • Previous exposure in interacting to software development team and web designers

    Please Use Job Code 338 as Subject line of mail. Other resumes will not be considered.
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