Annual Report FY:2011-2012
MOEF Clearances
Truing up petition of KSERC for 2015-16
ARR & ERC - INFOPARK Power Licensee -2017-18
Request for Public Response in the matter of extension of existing Electricity Distribution License issued to Infoparks Kerala


Company Jobs >> Art Technology and Software.
Art Technology and Software.
Ground Floor, Thapasya building, Infopark, Kakkanad, Kochi –682 030.
  • Career Opportunities:
  • Operations Analyst -ART - 6896
    OPERATIONS ANALYST (Required Immediate Joiners)
    > 1 year Experience
    Willingness to work in 24*7 shifts.

    Job Responsibilities (This is not a call center job profile)
    1. Observe/audit financial transactions on the application at all times and alert if anything out of the ordinary happens. Proper definition of what will result in an alert will be provided to the team.
    2. Observe/audit infrastructure and message processing monitoring through the provided tools and alert any issues. Well set escalation procedures will be provided to the team.
    3. Take calls from end customers on a need basis. Good communication skills required to communicate with team in UK/US.
    4. Report out audit findings on a frequent basis to the client and management team. Frequency and report format will be defined and provided

    The desired candidate profile
    § At a high level is someone who has at least 1 year of customer service experience (preferably in cards/banking industry), good communication skills, very computer literate, good attention to detail, sound logic to identify misses in trends and ability to identify trends as well, good in reporting skills. Willingness to work in 24*7 shifts.
    What will be provided?
    § Salary will commensurate the experience and interview performance
    § Full training will be provided to the selected resources.
    § Depending on performance and completion of company mandates, candidates can move up in the set career path in operations or development.
    § Performance Incentives Mandatory Candidates should be open to working in night shifts and be part of shift rotations.
    § Only candidates who are willing to stay with us for at least an year should apply.

    Production support Engineer (1 YEAR experience) - 916
    1 Year experience in a production application support/development role and/or BFSI, Card based industry support experience

    Provide technical and application support to the 24x7 operation (on a ROTA basis) of the production environment ensuring that Service Delivery meets the required standard

    Experience with supporting and troubleshooting of .NET applications

    Knowledge of .net core is a plus.

    Experience with SOAP, XML, Web services.

    Experience using SQL for queries

    MS Office and in particular strong Excel with VBA

    Experience with working in an ITIL environment

    Experienced in Problem and Incident Management

    Experience in Change and release management.

    Experience in providing services to agreed SLAs and OLAs

    Familiar with Support Ticket, Knowldege of Jira,bitbucket,Appdynamics tools advantage.

    · Industry:IT-Software / Software Service

    · Functional Area:IT Software - Application Programming , Maintenance

    · Role:Production support

    · Employment Type: Permanent
    HR Executive - Female Candidates (Job Code - ART-348)
    MBA-Fresher Female Candidate Office Administration HR Generalist Activities Must have excellent English communication skills Should have basic knowledge in HR concepts Ability to work independently and as a team Immediate joiners preferred. The employment will be made permanent purely based on the performance of the candidate. Candidates residing near Infopark are given preference.

    Education: MBA (HR) Please mention Job Code in the subject of the mail. Other resumes will not be considered.

    Requirement for Automation Testing Engineer- 0-6 months (Fresher’s can apply) - Art 123

    ·Test Cases Creation and Execution.(Manual and Automation)

    ·Able to Write Automation Tests in C#

    ·Able to Run Automation Tests & Analyse the result

    ·Able to Diagnose issues, report defects, and perform regression tests to discover recurrences.

    ·Able to Conduct -implementation / post-release testing

    ·Able to Demonstrate can-do attitude and should handle all tasks assigned to him effectively

    Job Qualifications:

    · B.E. (IT)/ B. Tech/ BCA/ MCA/ M.Sc. (IT)

    · Basic Knowledge in C# Programming will be good.

    · Basic Knowledge in SQL Queries will be good.

    ·Knowledge of any automation tools will be good.

    ·Passionate for work and innovation

    ·Should have good logical and analytical skills

    ·Should have extraordinary out-of-box thinking ability

    ·Should have knowledge of SDLC/STLC
    Accounts Manager -441
    Looking for experienced Accounts Managers who can finalize accounts/handle tax/TDS & GST matters.
    Working knowledge of TDS, GST and Payroll
    At least 4 years’ experience in accounts department
    Well versed with Tally software.
    Knowledge in Provident Fund & Employee State Insurance(PF & ESI)
    Digital Marketing Manager - ART -338
    Job Overview

    As a Digital Marketing Manager you have to oversee the digital marketing strategy for the company and our clients.

    You will be solely responsible for the performance of the campaigns and maintain customer relationship.

    Duties of the Digital Marketing Manager:
    • Devising strategies to drive online traffic
    • Tracking conversion rates and making improvements to the website
    • Developing and managing digital marketing campaigns
    • Utilising a range of techniques including paid search, SEO and PPC
    • Overseeing the social media strategy for the company and its clients
    • Managing online brand and product campaigns to raise brand awareness
    • Improving the usability, design, content and conversion
    • Responsibility for planning and budgetary control of all digital marketing
    • Evaluating customer research, market conditions and competitor data
    • Review new technologies and keep the company at the forefront of developments in
    digital marketing service Requirements of the role
    • Bachelor degree (MBA in Marketing is preferred)
    • 2 years of relevant experience
    • Experience in managing PPC, SEO and Affiliate programmes
    • Strong understanding of current online marketing concepts, strategy and best practice
    • Experience in e-commerce, SEO, PPC, Email marketing, and social media
    • Previous experience in a similar digital marketing role
    • Good communication and interpersonal skills
    • Good exposure in SEO and Office tools Good to have
    • Basic understanding of web hosting and website development
    • Data mining and database skills
    • Previous exposure in interacting to software development team and web designers

    Please Use Job Code 338 as Subject line of mail. Other resumes will not be considered.
    Marketing Executive/ PR - 777
    Required Skills:

    Experience in marketing. Freshers/ 1 Year experienced with MBA in Marketing can also apply.
    Good communication skills Ability to drive business and meet targets
    General Coordination capabilities Good teamwork skills Communication skills and networking ability Adaptability Strong attention to detail
    Good organization and planning skills ·
    Strong organizational and time-management abilities ·
    Creativity and commercial awareness ·
    Develop a marketing strategy in accordance with the overall company goals and vision · Prepare and manage a marketing plan for an intended product, service, idea or event ·
    Be a vital force in the creation and distribution of all varieties of marketing materials. Background in social media marketing a big plus

    Please send interested candidates CV’s to below mail id.
    Infrastructure Analyst - ART 555
    Infrastructure Analyst A Windows, Server, AD and Exchange Senior Infrastructure Analyst.

    You will be expected to support, maintain and implement within a physical and virtualised environment. The technical projects you will be involved in are based around Microsoft Windows 2008-2012 Server and SQL Clustering, IIS, Exchange 2010/2013, Active Directory, VMWare & Hyper-V. You will be a Senior Analyst in the Infrastructure team and expected to be able to resolve all technical issues for the infrastructure.

    Responsibilities will include:

    • Establishes and manages Windows/Linux accounts. Install, modifies and maintains
    server utilities software
    • Configure, troubleshoot and manage Remote and Site-to-Site VPNs using multiple
    vendors such as Cisco and Palo Alto Firewalls. Liaising with clients and third party
    vendors to resolve network/system issues
    • Configure and manage Windows Exchange 2010/2013/2016. Creating users,
    distribution groups, analyse and resolve any issues affecting Exchanges services
    • Keeping production systems secured following CIS hardening Benchmarks and
    keeping servers up to date with the latest patches using WSUS
    • Provides on site or remote access diagnoses and resolution of computer hardware
    and software problems.
    • Develops guidelines and upgrade techniques for new operational procedures for the
    support of databases, hardware systems, operating systems software, network
    systems software, security and client server systems.
    • Researches, analyses, develops, and documents new processes and procedures to
    implement new solutions for use by IT Technicians to meet future problem
    resolution needs.
    • Administers, implements, and provides technical support of applications and
    associated hardware used in a client server environment.
    • Administers and implements automated data processing systems and computer
    application programs.
    • Develops operational, installation, and upgrade procedures, to be used by other
    staff, for communication systems, hardware, network, security, storage and
    • Develops structured diagrams for the specifications of databases, communication
    systems, servers, storage area networks, security or any other computer related
    hardware or software.
    • Develops and documents configurations of the following: databases, servers,
    computers, security and network monitor systems, packaged programs, macros,
    utilities, and communication systems.
    • Develops and implements databases, communication systems, storage area
    networks, security and applications with user departments, vendors, and data
    • Develops cost estimates and makes recommendations for systems development
    and upgrades to existing systems.
    • Develops and implements scalable infrastructure capacity management plans and
    monitoring solutions.
    • Participates in the implementation of new systems or upgrades to existing
    • Participates in the problem and root cause analysis in support of Problem
    • Ensure operational support documentation is complete and accurate.
    • Support continuous improvement programs in response to support service metrics,
    customer feedback and process efficiencies.
    • Validate Service Level Agreements (SLAs) for supportability and ensures
    performance against SLAs.
    • Tests programs and systems and integrates system modules.
    • Capable of working with large fast paced applications.
    • Assist with continuous process improvement internally as the company grows and


    • 8+ years of experience as an Infrastructure Analyst or similar role.
    • Microsoft Windows 2008-2012 Server and SQL Clustering
    • IIS
    • Exchange 2010/2013
    • Active Directory
    • VMWare & Hyper-V
    • Linux (Ubuntu and CentOS)
    • Firewall
    • Windows Failover Cluster
    • Windows ISCSI
    • Network consultant experience
    • Bachelor’s degree in Information Systems, Computer Science or equivalent
    technical discipline.
    • Ability to multi-task and deliver on time
    • Ability to deploy and manage virtual server’s environments
    • Strong analytical and conceptual skills
    • A good and innovative problem solver
    • Strong communication skills Preferred but not essential
    • IBM SAN
    • Oracle 12g

    Please mention the "Post" as the "Subject Line"

    C# .Net Developer/ Senior Developer - 222
    The candidate must have experience in C#.Net Essential Responsibilities include (but are not limited to):
    • Work closely with the Technical Manager/Architect/Lead for software definition,
    reviews and development.
    • Interact with customer technical teams for discussions on software requirements
    and design.
    • Work with a team of co-developers towards common project goals.
    • Leverage software development methodologies to drive software reliability into the

    Required Skills & Experience:

    • Candidate must have 2 to 5 years of Experience .Net development.
    • Must have development experience in
    • Knowledge of concepts and methods related to analysis, design, implementation
    and unit testing in an object-oriented environment required.
    • Experience in agile development approaches, scrum will be advantage.
    • Experience in web development winforms will be given preference.
    • Experience on product/platform development is preferred.
    • Experience in ensuring overall code quality by performing code reviews and unit
    • Good to have experience working in Industrial Automation domain.
    • Must be proactive and good at communication.
    • Qualification required: B.E/B.Tech/MCA.
    Software Engineer (.Net Core, Microservices based) 2+ year experience) - Art 111
    Job Description

    • Solid experience developing database driven applications in .Net Core, Microservices
    • Solid experience of SQL Server (2008 or later) or other RDBMS, Stored Procedures
    • Good Experience in Docker, RabbitMQ and AWS
    •Hands on experience in unit testing tools and mocking framework etc. Continuous
    integration skills are an added advantage
    • Good Experience of .Net, WCF, Web Services, VB.Net, C#, windows service, Entity
    • Excellent exposure in Object Oriented Design skills & design patterns.
    • Demonstrated problem solving, analytic and troubleshooting skills.
    • Good understanding of Design patterns and their implementation. Added advantage on
    the below
    1) Bit Bucket 2) TFS 3) Scrum 4) XML 5) Web Service
    • Knowledge of Appdynamics will have a preference.
    • Responsibilities include Participating in meetings with customers and analysis meetings
    to understand needs.
    •Design, develop and document software components as per architectural specifications.
    •Understand existing technical framework and contribute towards improving it.
    • Collaborate in productive manner with other team members which include L1, L2
    support,QA, BA and onshore clients.
    • Bring a passion for learning and staying current with emerging trends and

    Other skills:
    • Self-Starter and Self-Motivated Individual
    • Open mind and willingness to learn from peers, and help them grow as developers
    • Experience in Agile/Scrum in practice

    • Good Written and Verbal Communication Skills Ability to drive the discussion with the
    various stakeholders across Geographical teams
    • Ability to make the Right and Quality based Technical Decisions in the interest of
    • Ability to work under pressure and meet deadlines
    • Ability to think ahead and anticipate problems, issues and solutions and Stay up to
    date with industry trends and ability to identify new and emerging technologies that the
    project can benefit
    • Should coordinate well between L2 and L3 support roles
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