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Company Jobs >> Art Technology and Software.
Art Technology and Software.
Ground Floor, Thapasya building, Infopark, Kakkanad, Kochi –682 030.
www.artechsoft.com
 
  • Career Opportunities:
  • Infrastructure Analyst
    Infrastructure Analyst
    A Windows, Server, AD and Exchange Senior Infrastructure Analyst. You will be expected to support, maintain and implement within a physical and virtualised environment. The technical projects you will be involved in are based around Microsoft Windows 2008-2012 Server and SQL Clustering, IIS, Exchange 2010/2013, Active Directory, VMWare & Hyper-V. You will be a Senior Analyst in the Infrastructure team and expected to be able to resolve all technical issues for the infrastructure.
    Responsibilities will include:

    • Establishes and manages Windows/Linux accounts. Install, modifies and maintains server utilities software
    • Configure, troubleshoot and manage Remote and Site-to-Site VPNs using multiple vendors such as Cisco and Palo Alto Firewalls. Liaising with clients and third party vendors to resolve network/system issues
    • Configure and manage Windows Exchange 2010/2013/2016. Creating users, distribution groups, analyse and resolve any issues affecting Exchanges services
    • Keeping production systems secured following CIS hardening Benchmarks and keeping servers up to date with the latest patches using WSUS
    • Provides on site or remote access diagnoses and resolution of computer hardware and software problems.
    • Develops guidelines and upgrade techniques for new operational procedures for the support of databases, hardware systems, operating systems software, network systems software, security and client server systems.
    • Researches, analyses, develops, and documents new processes and procedures to implement new solutions for use by IT Technicians to meet future problem resolution needs.
    • Administers, implements, and provides technical support of applications and associated hardware used in a client server environment.
    • Administers and implements automated data processing systems and computer application programs.
    • Develops operational, installation, and upgrade procedures, to be used by other staff, for communication systems, hardware, network, security, storage and software.
    • Develops structured diagrams for the specifications of databases, communication systems, servers, storage area networks, security or any other computer related hardware or software.
    • Develops and documents configurations of the following: databases, servers, computers, security and network monitor systems, packaged programs, macros, utilities, and communication systems.
    • Develops and implements databases, communication systems, storage area networks, security and applications with user departments, vendors, and data centers.
    • Develops cost estimates and makes recommendations for systems development and upgrades to existing systems.
    • Develops and implements scalable infrastructure capacity management plans and monitoring solutions.
    • Participates in the implementation of new systems or upgrades to existing systems.
    • Participates in the problem and root cause analysis in support of Problem Management.
    • Ensure operational support documentation is complete and accurate.
    • Support continuous improvement programs in response to support service metrics, customer feedback and process efficiencies.
    • Validate Service Level Agreements (SLAs) for supportability and ensures performance against SLAs.
    • Tests programs and systems and integrates system modules.
    • Capable of working with large fast paced applications.
    • Assist with continuous process improvement internally as the company grows and matures.
    Requirements:
    • 8+ years of experience as an Infrastructure Analyst or similar role.
    • Microsoft Windows 2008-2012 Server and SQL Clustering
    • IIS
    • Exchange 2010/2013
    • Active Directory
    • VMWare & Hyper-V
    • Linux (Ubuntu and CentOS)
    • Firewall
    • Windows Failover Cluster
    • Windows ISCSI
    • Network consultant experience
    • Bachelor’s degree in Information Systems, Computer Science or equivalent technical discipline.
    • Ability to multi-task and deliver on time
    • Ability to deploy and manage virtual server’s environments
    • Strong analytical and conceptual skills
    • A good and innovative problem solver
    • Strong communication skills
    Preferred but not essential
    • IBM SAN
    • Oracle 12g
    Email:  art-hr@artechsoft.com
    Test Automation Analyst - Coded UI
    1. 3+ years of experience as a Test Automation Analyst/Engineer or similar role.
    2. Experience in a Windows based application development environment.
    3. Experience in writing and using transact-SQL queries,
    4. Experience in Coded UI
    5.Bachelor’s degree in Information Systems, Computer Science or equivalent technical discipline.
    6. Ability to deal with both technical and non-technical staff and all levels of management
    7. Excellent organisational, interpersonal skills
    8. A great communicator
    Email:  art-hr@artechsoft.com
    Test Automation Analyst
    • 5+ years of experience as a Test Automation Analyst/Engineer or similar role.
    • Experience in a Windows based application development environment.
    • Experience in writing and using transact-SQL queries,
    • Experience in an low latency, high volume application test, with hands on experience using some of the following:
    Ψ Coded UI
    Ψ Selenium
    Ψ Cucumber
    Ψ SOAP
    Ψ JMeter
    Ψ MS SQL/Windows
    Ψ OpsView (Nagios)
    Ψ XML
    Ψ Splunk
    Ψ Scripting/coding experience in C# , VB.net, Powershell, SED, AWK.
    • A logical approach and ability to think outside the box when problem solving and the flexibility to work in a fast changing 24/7 operational support environment
    • Bachelor’s degree in Information Systems, Computer Science or equivalent technical discipline.
    • Ability to deal with both technical and non-technical staff and all levels of management
    • Excellent organisational, interpersonal skills
    • A great communicator
    Email:  art-hr@artechsoft.com
    Production Support Developer (Level 3 Support)
    Production Support Developer (Level 3 Support)
    As a Production Support Analyst you will work as part of team devoted to making sure that the existing software architecture within the business is working well and being used efficiently. You will be involved with a blend of programming and administration tasks; working with various stakeholders to resolve technical problems through analysis, diagnosis and solution definition. The role will require a balance of technical skills, business knowledge, troubleshooting expertise, and excellent soft skills.

    Responsibilities include (but are not limited to):-
    • Provide technical and application support to the 24x7 operation (on a rota basis) of the production environment ensuring that Service Delivery meets the required standard.
    • Deliver professional 3rd line application support for middleware and integration systems, performing in-depth root cause analysis or request fulfilment
    • Drive excellence in application monitoring, log mining and performance tuning.
    • Identify opportunities for more effective use of resource across the operations, 2nd Line and 3rd line support teams through co-operation, knowledge sharing, optimum allocation of tasks
    • Produce high quality support documentation and diagrams on collaborative platforms e.g. Wiki
    • Investigate and prioritize requests for support raised by business users.
    • Investigate root cause and impact of incidents and escalate where appropriate.
    • Ensure all investigations and work undertaken is logged in a timely and comprehensive manner.
    • Monitor progress of requests for support and ensure users and other interested parties are kept informed.
    • Document and implement work rounds and revised procedures for both Application Support and Operations teams.
    • Complete regular tasks to ensure system availability and follow up exceptions accordingly.
    • Ensure correct procedures are followed and SLAs achieved when progressing tasks and that procedures and checklists are kept up to date.
    • Focus on completing work within agreed timescales and reducing any downtime and operational impact
    • Adhere to appropriate departmental and company procedures and policies: change control, security, auditing, release promotion, configuration management, incident management
    • Change Implementation
    o Participate in the planning and implementation of software and configuration changes to the live environment in accordance with release instructions, agreed service impacts and timescales.
    o Work alongside project teams (analysts, developers, testers and implementation managers) during software release.
    o Work with the operations team to ensure changes are implemented and handed over appropriately and ensure updates are made to operational procedures.
    Essential:-

    • 3+ years of experience as an Application/Production Support Developer/SQL developer or similar role.
    • Experience in a Windows based 24/7 environment including 3rd line support
    • Strong technical experience in SQL Server
    • Knowledge in web services and vb.net desirable
    • Experience in an low latency, high volume application support role, administering, configuring & maintaining some of the following multi-tier environment:
    o OpsView (Nagios)
    o MS SQL/Windows
    o XML
    o Splunk
    o Scripting/coding experience in Python or Powershell.
    • A logical approach and ability to think outside the box when problem solving and the flexibility to work in a fast changing 24/7 operational support environment
    • Bachelor’s degree in Information Systems, Computer Science or equivalent technical discipline.
    • Ability to deal with both technical and non-technical staff and all levels of management
    • Excellent organisational, interpersonal skills
    • A great communicator
    Email:  art-hr@artechsoft.com
    Junior Process Associate - Male
    With planned focus of expansion in our operations team, we invite application from candidates to join as Process Associate. The role will require a balance of skills on payments processing knowledge, technical, communication, team work and highest levels of professional/ personal integrity.

    We’ll provide training, mentoring and support to successful candidates on core processing activities, tools and operation strategies to carry out the tasks in an efficient way with minimal or no supervision and to help you achieve client excellence.

    Key responsibilities include, but are not limited to:

    · Primary job involves monitoring and auditing core financial processing application and carrying out checks while capturing results and reporting to operations management team in UK via email or phone.

    · Provide support to business operations by performing tasks such as shift log reports, mail sorting on configuration/incident management and other activities as and when assigned by operations management team.

    · Answer inbound or make outbound calls to and from major clients, on extreme cases and capture critical information to follow up with management team in UK.

    · Understand, monitor, document and manage Project Management Tool by sorting client raised tickets, troubleshoot, escalate and even creating ticket when required by the operations management team.

    · Adhering to company, department policy and procedures, while accessing or updating confidential and vital information such as client account information and card numbers etc.

    Required qualification and competencies:

    · Bachelors/Post Graduate degree or equivalent.

    · Candidates should possess excellent oral and written communication skills in English to work within a global team.

    · Experience in office software applications such as MS-Word, Excel, email clients-Outlook and browsers.

    · Ability to work with a team and have methodic approach with keen attention to details

    · Ability to multi- task and prioritize workload with strong sense of urgency and efficiency in completing work.

    · 1-2 years of experience in Customer Service, preferably in cards/banking industry with an understanding of transaction processing systems, electronic point of sale and ATMs will be an added advantage.

    · Candidates should be open to working in night shifts; including weekend rotations to support a 24/7 operations with two weekly off.
    Email:  art-hr@artechsoft.com
    .Net Developer - Web Application
    Job Description
    • 1 to 2 Years of Experience as .Net Developer.
    • Solid experience developing database driven web-based applications using C#, ASP.NET.
    • Good Experience of WCF, Web Services, ASP .Net, MVC, Web API, windows service, Entity Framework, LINQ, Ajax, JavaScript.
    • Excellent exposure in Object Oriented Design skills & design patterns.
    • Experience of SQL Server (2008 or later) or other RDBMS, Stored Procedures and reporting services.
    • Knowledge of JavaScript framework like JQuery & AngularJS.
    • Demonstrated problem solving, analytic and troubleshooting skills.
    • Hands on experience in unit testing tools and mocking framework etc. Continuous integration skills are an added advantage
    • Good understanding of Design patterns and their implementation.

    Responsibilities
    • Participating in meetings with customers and analysis meetings to understand needs.
    • Design, develop and document software components as per architectural specifications.
    • Understand existing technical framework and contribute towards improving it.
    • Collaborate in productive manner with other team members.
    • Bring a passion for learning and staying current with emerging trends and technologies.

    Other skills:
    • Self-Starter and Self-Motivated Individual
    • Open mind and willingness to learn from peers, and help them grow as developers
    • Experience in Agile/Scrum in practice
    • Good Written and Verbal Communication Skills
    • Ability to drive the discussion with the various stakeholders across Geographical teams
    • Ability to make the Right and Quality based Technical Decisions in the interest of Organization
    • Ability to work under pressure and meet deadlines
    • Ability to think ahead and anticipate problems, issues and solutions
    • Stay up to date with industry trends and ability to identify new and emerging technologies that the project can benefit

    Experience:3-4 Years
    Education: B.Tech/B.E./M.C.A - Any Specialization, Any Graduate - Any Specialization
    Email:  art-hr@artechsoft.com
    Fraud Analyst
    As a Fraud Analyst you will work as part of a team devoted to Fraud, AML and Risk management. The role will require a balance of payments processing knowledge, technical skills, and excellent soft skills.
    Responsibilities include (but are not limited to):

    • Understand, document and manage Fraud, Risk and AML requirements.
    • Understand, document and manage KYC process.
    • Understand, document and manage PEP and Sanctions process.
    • Understand, document and manage Transaction Monitoring and related Reports.
    • Communicate regularly with project stakeholders and provide consistent follow up on the status of issues.
    • Track and report overall project progress ensuring stakeholders and other interested parties are kept informed.
    • Adhere to appropriate departmental and company procedures and policies: change control, security, auditing, release promotion, configuration management, and incident management.
    Qualifications and Experience

    Essential
    • Fluent in English
    • ~2+ years of anti-Money Laundering, anti-Fraud and Risk analysis experience in the financial sector is a must.
    • ~1+ years of payments (preferably in card issuing but this is not critical) experience.
    • Understanding of transaction processing systems, preferably with some exposure to electronic point of sale and ATMs
    • Experience in working as part of a technology team delivering a low latency, high volume multi-tier application.
    • A logical approach and ability to think outside the box when problem solving and the flexibility to work in a fast changing environment.
    • Bachelor’s degree or equivalent discipline.
    • Ability to deal with both technical and non-technical staff and all levels of management
    • Decent IT skills
    • Excellent organisational, interpersonal skills
    • A great communicator
    Desirable
    • Visa/MasterCard, ISO8583.
    • Experience of working in a high pressure environment where system functionality has a direct effect on the bottom line.
    • Proven experience with several of the following would be beneficial.
    o KYC
    o PEP and sanctions
    o Compliance
    Email:  art-hr@artechsoft.com
    Marketing / PR Executive
    Job Description
    Marketing of company products/services.
    Customer account management.
    Corporate marketing and field level activity related to the same.

    Education:
    Graduate/Post graduate in Marketing
    Freshers can also apply
    Email:  art-hr@artechsoft.com
    Digital Marketing Manager
    Job Overview
    As a Digital Marketing Manager you have to oversee the digital marketing strategy for the company and our clients. You will be solely responsible for the performance of the campaigns and maintain customer relationship.

    Duties of the Digital Marketing Manager:

    • Devising strategies to drive online traffic
    • Tracking conversion rates and making improvements to the website
    • Developing and managing digital marketing campaigns
    • Utilising a range of techniques including paid search, SEO and PPC
    • Overseeing the social media strategy for the company and its clients
    • Managing online brand and product campaigns to raise brand awareness
    • Improving the usability, design, content and conversion
    • Responsibility for planning and budgetary control of all digital marketing
    • Evaluating customer research, market conditions and competitor data
    • Review new technologies and keep the company at the forefront of developments in digital marketing service

    Requirements of the role

    • Bachelor degree (MBA in Marketing is preferred)
    • 2 years of relevant experience
    • Experience in managing PPC, SEO and Affiliate programmes
    • Strong understanding of current online marketing concepts, strategy and best practice
    • Experience in e-commerce, SEO, PPC, Email marketing, and social media
    • Previous experience in a similar digital marketing role
    • Good communication and interpersonal skills
    • Good exposure in SEO and Office tools

    Good to have

    • Basic understanding of web hosting and website development
    • Data mining and database skills
    • Previous exposure in interacting to software development team and web designers
    Email:  art-hr@artechsoft.com
     
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